| dc.contributor.advisor | 季延平 教授<br>趙玉 教授 | zh_TW |
| dc.contributor.author (Authors) | 黃建國 | zh_TW |
| dc.contributor.author (Authors) | Huang,,Chien Kuo | en_US |
| dc.creator (作者) | 黃建國 | zh_TW |
| dc.creator (作者) | Huang,,Chien Kuo | en_US |
| dc.date (日期) | 2005 | en_US |
| dc.date.accessioned | 14-Sep-2009 09:11:16 (UTC+8) | - |
| dc.date.available | 14-Sep-2009 09:11:16 (UTC+8) | - |
| dc.date.issued (上傳時間) | 14-Sep-2009 09:11:16 (UTC+8) | - |
| dc.identifier (Other Identifiers) | G0090932601 | en_US |
| dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/31064 | - |
| dc.description (描述) | 碩士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 資訊管理研究所 | zh_TW |
| dc.description (描述) | 90932601 | zh_TW |
| dc.description (描述) | 94 | zh_TW |
| dc.description.abstract (摘要) | 有鑑於近年來台灣之金融體系正進入一段積極整合與改造的階段(金融整頓，金控公司的成立) 。本研究期能以針對金融業資訊系統委外關係議題作為探討，檢視金融業在過去一段時間當中，面對整體平均資本報酬率下降的同時，仍須面對銀行競爭與企業變革的壓力，如何將企業的力量，放在核心層面上，降低經營風險, 創造最大的利潤。目前有愈來愈多的企業將公司內部的資訊系統委由專業廠商做管理，委外服務不僅可以使公司成本的支出更為有效與透明，也不會因資訊人員流動所造成的系統維護空窗期，並可將企業的硬體、軟體、相關設備及人員教育訓練等非核心部門的投資轉化為一筆可預期可控制的費用。透過企業委外服務，結合整合優秀的人才、正確的管理方法以及先進的技術，可達成幫助企業獲得最大的效率並取得競爭優勢。而資訊系統委外考量的重點，除了在於降低企業營運成本與提升經營效率之外，隨著企業國際化競爭的壓力與策略聯盟的趨勢，將非核心業務委外，以集中企業內部資源專注於發展核心能力與建立競爭優勢，是委外市場蓬勃發展的主要驅動力。 | zh_TW |
| dc.description.tableofcontents | 目 錄 目 錄………………………………………………………………1 表 次………………………………………………………………3 圖 次………………………………………………………………4 第一章 研究緒論……………………………………………………5 第一節 研究動機……………………………………………………6 第二節 研究目的……………………………………………………13 第三節 研究流程……………………………………………………13 第二章 文獻探討……………………………………………………15 第一節 委外的意義…………………………………………………15 第二節 委外關係型態討……………………………………………24 第三節 委外的主要原因……………………………………………29 第四節 資訊系統之實證探討………………………………………31 第三章 研究架構與研究方法………………………………………34 第一節 研究架構……………………………………………………34 第二節 研究方法……………………………………………………37 第三節 研究對象……………………………………………………41 第四節 研究特性探討與衡量………………………………………44 第四章 個案分析與實例探討………………………………………55 第一節 個案描述：C銀行與I公司…………………………………55 第二節 個案分析與探討……………………………………………65 第五章 結論與建議…………………………………………………68 第一節 結 論………………………………………………………68 第二節 研究貢獻……………………………………………………70 第三節 研究限制……………………………………………………70 第四節 後續研究與建議……………………………………………72 參考文獻………………………………………………………………73 一、中文部份…………………………………………………………74 二、英文部份…………………………………………………………76 表 次 表1-1 1990年代與2000年代資訊委外服務比較……………………7 表1-2 我國八十九年度資訊作業委外服務經費概況………………9 表1-3 我國銀行業資訊應用市場規模分析…………………………10 表2-1 委外和外購的比較……………………………………………16 表2-2 資訊業務委外之定義…………………………………………17 表2-3 交易成本定義比較……………………………………………22 表2-4 交易成本分類說明……………………………………………23 表2-5 資訊業務委外之優點…………………………………………29 表2-6 資訊業務委外的原因…………………………………………31 表3-1 探索性與結論性研究之區別…………………………………38 表3-2 2000年我國銀行業機構數與成長狀況………………………42 表3-3 1999我國前十大金融資訊承包商經營情形…………………43 表3-4 交易契約類型…………………………………………………48 表3-5 委外關係種類及特徵…………………………………………52 表4-1 C銀行與I公司委外關係互動狀況……………………………65 圖 次 圖1-1 研究程序示意圖………………………………………………14 圖3-1 不同研究方法定位圖…………………………………………31 圖3-2 研究架構………………………………………………………36 圖3-3 個案研究之觀念性模型………………………………………38 圖3-4 資訊系統委外流程架構………………………………………47 圖3-5 資訊系統委外關係的四種型態………………………………50 圖3-6 四種委外型態與雙方互動關係………………………………51 圖4-1 臺灣I公司組織結構……………………………………………57 圖4-2 C銀行組織圖 ……………………………………………………58 圖4-3 C銀行資訊部門組織圖…………………………………………59 | zh_TW |
| dc.language.iso | en_US | - |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0090932601 | en_US |
| dc.subject (關鍵詞) | 金融業資訊系統委外 | zh_TW |
| dc.title (題名) | 金融業資訊系統委外服務之研究 – 以外商銀行為例 | zh_TW |
| dc.type (資料類型) | thesis | en |
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