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題名 新設shgrocery之商業企畫書
Shgrocery - Proposal for a Start Up
作者 馬睿德
Khan, Raedeep
貢獻者 于卓民
Yu, Joseph
馬睿德
Khan, Raedeep
關鍵詞 商業企畫書
日期 2008
上傳時間 14-Sep-2009 09:47:40 (UTC+8)
摘要 新設shgrocery之商業企畫書
Abstract
     
     This thesis examines how Shgrocery, a 3-month old online grocery delivery company, has been set up in Shanghai, taking into account the opportunity in the market and how the researcher has studied the online consumer behavior and build the business and company framework, with the main customer target being the foreigners living in the city.
     
     When a company is being formed a lot of components are interrelated and the thesis explores on 6 of these components which are; (1) How do we create value? (2) Who do we create value for? (3) What is our source of competence? (4) How do we competitively position ourselves over others? (5) How do we make money? and (6) What are our time, scope and size ambitions?
     
     Using these six components as the guideline the thesis is divided into 5 chapters each related to one another. Readers will find that various methodologies of starting a business model are delved upon in the first chapter. In the Second chapter the market characteristics of Shanghai are explored and the researcher has used a marketing survey to answer various questions related to consumer food purchasing and online habits in Shanghai. The researcher uses convenient sampling as his method of market analysis for the thesis and also uses references from articles and websites. Interesting observations are found with regards to the consumers purchasing habits and online behavior. Moreover, competitors having a similar online business is studied and strategies to differentiate from them is devised.
     
     In chapter three the researcher develops the website, company process and structure, by using the findings and the methodologies of the first two chapters. An analysis is done on the pricing of the products, website and the company using SWOT and Porter’s five forces.
     
     Different methods of effective promotions at minimum cost are delved on in chapter 4, with a concentration on word of mouth marketing which is most apt for the company in the current scenario, which is then followed by how the company saved cost in the beginning of the business and the estimated return on investment for the next three months. Readers also catch a glimpse of how the company plans to expand in the coming months.
     
     Readers will observe the significance of the findings in the strategy devised to survive in the market and will understand how finding the answers to the six different components has helped the researcher in building his own online business and similarly he hopes that reading this thesis will help future entrepreneurs to start their own business in China or any other parts of Asia.
Abstract 3
     Table of Contents 4
     Chapter 1 Introduction 5
     Section 1 Research Background and Motivation 6
     Section 2 Research Questions and Objectives 7
     Section 3 Methodology 7
     Section 4 Limitations of the Research 11
     Section 5 Structure of the Thesis and Brief Overview of the Chapters 12
     Chapter 2 Market Characteristics and Analysis 13
     Section 1 Shanghai and Its Foreign Settlements 14
     Section 2 Market Survey 20
     Section 3 Competitors Analysis 27
     Summary of market Survey 28
     Chapter 3 Firm Introduction 33
     Section 1 Introduction to Shgrocery 34
     Section 2 Creating Value using Buyer Utility Map 36
     Section 3 Relationship among Actors 37
     Section 4 Company Structure 38
     Section 5 Internal Work process 39
     Section 6 Process of ordering 41
     Chapter 4 Competitive Analysis 47
     Section 1 Price Competitiveness Analysis 48
     Section 2 Website Competitiveness Analysis 50
     Section 3 SWOT Analysis 52
     Section 4 Porter’s five forces 53
     Chapter 5 Promotion: Getting More with Less 54
     Section 1Advertising 55
     Section 2 Sales Promotion 55
     Section 3 Word of Mouth Marketing 56
     Chapter 6 Return on Investment 59
     Section 1 How we saved Cost in the beginning 60
     Section 2 Return on Investment 61
     Chapter 7 Conclusion and Suggestions 63
     Section 1 Conclusion 64
     Section 2 A few words commenting on the frameworks used 68
     Section 3 Suggestions to Future Entrepreneurs 71
     Reference 72
     Appendices 73
     Appendix 1.1 Survey Questionnaire 73
     Appendix 1.2 price list which is updated every 2 days 76
     Appendix 1.3 DM for Marketing 78
     Appendix 1.4. Shanghai Area Density 79
     Appendix 1.5 Top Convenience Retailers 81
參考文獻 Reference
1. Articles and Books
1. Barney, J., Wright, M., and Ketchen, D.,“The resource-based view of the firm: ten years after”, Journal of Management, 2001 , pp. 625-626.,
2. Bellman, S., Lohse, G., and Johnson, E., “Predictors of online buying behavior”, Communications of the ACM, 1999 , pp. 32-38,
3. Fitzsimmons, J. A. and Fitzsimmons, M. J., Service management, International edition, Singapore: McGraw-Hill, 1998.
4. Haubl.G and Trifts.V, "Consumer decision making in online shopping environment”: The effects of interactive decision aids, 2000, pp. 4-21,
5. Kim Chan., Mauborgne R.,, “Knowing a Winning Business Idea when you see one”, Harvard Business Review, 2000, pp. 129-134
6. Li, N. and P. Zhang, “Consumer Online Shopping Attitude and Behavior,” Eighth Americas Conference on Information Systems, 2002,pp.4-10,
7. Macpherson l Kerrie ,Shanghai History Back to the future, 2002, pp. 37-40
8. Porter M., Competitive Advantage, 1985,Free Press, New York
9. Sernovitz Andy ,How Smart Companies get people talking, 2009 ,Free Press .
10. Scott Reynolds ,Shanghai Consumer food purchasing habits, British Food Journal,Vol.99,Issue 4 , 1997,pp137-141,
11. Talluri S., Baker R.C., Sarkis J., “A framework for designing efficient value chain networks”, International Journal of Production Economics, 62, 1999,pp. 133-144,
12. Tavlaki Elena and Loukis Euripides, “a prerequisite for success in the network economy”18th Bled eConference, 2005,pp.4-10,
13. Wu Michael., All China Annual Report ,Beijing Government Statistics ,2007
2. Websites
1. www.chinahighlights.com
2. www.cityshop.com
3. www.facebook.com
4. www.newentrepreneur.com
5. www.organicshanghai.com
6. www.shanghaicentral.com
7. www.shanghaidaily.com
8. www.shanghaiexpat.com
9. www.smartdirect.com
10. www.stats-sh.gov.cn
11. www.shanghai.gov.cn
12. www.wikipedia .com
描述 碩士
國立政治大學
國際經營管理碩士班(IMBA)
93933016
97
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0093933016
資料類型 thesis
dc.contributor.advisor 于卓民zh_TW
dc.contributor.advisor Yu, Josephen_US
dc.contributor.author (Authors) 馬睿德zh_TW
dc.contributor.author (Authors) Khan, Raedeepen_US
dc.creator (作者) 馬睿德zh_TW
dc.creator (作者) Khan, Raedeepen_US
dc.date (日期) 2008en_US
dc.date.accessioned 14-Sep-2009 09:47:40 (UTC+8)-
dc.date.available 14-Sep-2009 09:47:40 (UTC+8)-
dc.date.issued (上傳時間) 14-Sep-2009 09:47:40 (UTC+8)-
dc.identifier (Other Identifiers) G0093933016en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/31321-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理碩士班(IMBA)zh_TW
dc.description (描述) 93933016zh_TW
dc.description (描述) 97zh_TW
dc.description.abstract (摘要) 新設shgrocery之商業企畫書zh_TW
dc.description.abstract (摘要) Abstract
     
     This thesis examines how Shgrocery, a 3-month old online grocery delivery company, has been set up in Shanghai, taking into account the opportunity in the market and how the researcher has studied the online consumer behavior and build the business and company framework, with the main customer target being the foreigners living in the city.
     
     When a company is being formed a lot of components are interrelated and the thesis explores on 6 of these components which are; (1) How do we create value? (2) Who do we create value for? (3) What is our source of competence? (4) How do we competitively position ourselves over others? (5) How do we make money? and (6) What are our time, scope and size ambitions?
     
     Using these six components as the guideline the thesis is divided into 5 chapters each related to one another. Readers will find that various methodologies of starting a business model are delved upon in the first chapter. In the Second chapter the market characteristics of Shanghai are explored and the researcher has used a marketing survey to answer various questions related to consumer food purchasing and online habits in Shanghai. The researcher uses convenient sampling as his method of market analysis for the thesis and also uses references from articles and websites. Interesting observations are found with regards to the consumers purchasing habits and online behavior. Moreover, competitors having a similar online business is studied and strategies to differentiate from them is devised.
     
     In chapter three the researcher develops the website, company process and structure, by using the findings and the methodologies of the first two chapters. An analysis is done on the pricing of the products, website and the company using SWOT and Porter’s five forces.
     
     Different methods of effective promotions at minimum cost are delved on in chapter 4, with a concentration on word of mouth marketing which is most apt for the company in the current scenario, which is then followed by how the company saved cost in the beginning of the business and the estimated return on investment for the next three months. Readers also catch a glimpse of how the company plans to expand in the coming months.
     
     Readers will observe the significance of the findings in the strategy devised to survive in the market and will understand how finding the answers to the six different components has helped the researcher in building his own online business and similarly he hopes that reading this thesis will help future entrepreneurs to start their own business in China or any other parts of Asia.
en_US
dc.description.abstract (摘要) Abstract 3
     Table of Contents 4
     Chapter 1 Introduction 5
     Section 1 Research Background and Motivation 6
     Section 2 Research Questions and Objectives 7
     Section 3 Methodology 7
     Section 4 Limitations of the Research 11
     Section 5 Structure of the Thesis and Brief Overview of the Chapters 12
     Chapter 2 Market Characteristics and Analysis 13
     Section 1 Shanghai and Its Foreign Settlements 14
     Section 2 Market Survey 20
     Section 3 Competitors Analysis 27
     Summary of market Survey 28
     Chapter 3 Firm Introduction 33
     Section 1 Introduction to Shgrocery 34
     Section 2 Creating Value using Buyer Utility Map 36
     Section 3 Relationship among Actors 37
     Section 4 Company Structure 38
     Section 5 Internal Work process 39
     Section 6 Process of ordering 41
     Chapter 4 Competitive Analysis 47
     Section 1 Price Competitiveness Analysis 48
     Section 2 Website Competitiveness Analysis 50
     Section 3 SWOT Analysis 52
     Section 4 Porter’s five forces 53
     Chapter 5 Promotion: Getting More with Less 54
     Section 1Advertising 55
     Section 2 Sales Promotion 55
     Section 3 Word of Mouth Marketing 56
     Chapter 6 Return on Investment 59
     Section 1 How we saved Cost in the beginning 60
     Section 2 Return on Investment 61
     Chapter 7 Conclusion and Suggestions 63
     Section 1 Conclusion 64
     Section 2 A few words commenting on the frameworks used 68
     Section 3 Suggestions to Future Entrepreneurs 71
     Reference 72
     Appendices 73
     Appendix 1.1 Survey Questionnaire 73
     Appendix 1.2 price list which is updated every 2 days 76
     Appendix 1.3 DM for Marketing 78
     Appendix 1.4. Shanghai Area Density 79
     Appendix 1.5 Top Convenience Retailers 81
-
dc.description.tableofcontents Abstract 3
     Table of Contents 4
     Chapter 1 Introduction 5
     Section 1 Research Background and Motivation 6
     Section 2 Research Questions and Objectives 7
     Section 3 Methodology 7
     Section 4 Limitations of the Research 11
     Section 5 Structure of the Thesis and Brief Overview of the Chapters 12
     Chapter 2 Market Characteristics and Analysis 13
     Section 1 Shanghai and Its Foreign Settlements 14
     Section 2 Market Survey 20
     Section 3 Competitors Analysis 27
     Summary of market Survey 28
     Chapter 3 Firm Introduction 33
     Section 1 Introduction to Shgrocery 34
     Section 2 Creating Value using Buyer Utility Map 36
     Section 3 Relationship among Actors 37
     Section 4 Company Structure 38
     Section 5 Internal Work process 39
     Section 6 Process of ordering 41
     Chapter 4 Competitive Analysis 47
     Section 1 Price Competitiveness Analysis 48
     Section 2 Website Competitiveness Analysis 50
     Section 3 SWOT Analysis 52
     Section 4 Porter’s five forces 53
     Chapter 5 Promotion: Getting More with Less 54
     Section 1Advertising 55
     Section 2 Sales Promotion 55
     Section 3 Word of Mouth Marketing 56
     Chapter 6 Return on Investment 59
     Section 1 How we saved Cost in the beginning 60
     Section 2 Return on Investment 61
     Chapter 7 Conclusion and Suggestions 63
     Section 1 Conclusion 64
     Section 2 A few words commenting on the frameworks used 68
     Section 3 Suggestions to Future Entrepreneurs 71
     Reference 72
     Appendices 73
     Appendix 1.1 Survey Questionnaire 73
     Appendix 1.2 price list which is updated every 2 days 76
     Appendix 1.3 DM for Marketing 78
     Appendix 1.4. Shanghai Area Density 79
     Appendix 1.5 Top Convenience Retailers 81
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0093933016en_US
dc.subject (關鍵詞) 商業企畫書zh_TW
dc.title (題名) 新設shgrocery之商業企畫書zh_TW
dc.title (題名) Shgrocery - Proposal for a Start Upen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Referencezh_TW
dc.relation.reference (參考文獻) 1. Articles and Bookszh_TW
dc.relation.reference (參考文獻) 1. Barney, J., Wright, M., and Ketchen, D.,“The resource-based view of the firm: ten years after”, Journal of Management, 2001 , pp. 625-626.,zh_TW
dc.relation.reference (參考文獻) 2. Bellman, S., Lohse, G., and Johnson, E., “Predictors of online buying behavior”, Communications of the ACM, 1999 , pp. 32-38,zh_TW
dc.relation.reference (參考文獻) 3. Fitzsimmons, J. A. and Fitzsimmons, M. J., Service management, International edition, Singapore: McGraw-Hill, 1998.zh_TW
dc.relation.reference (參考文獻) 4. Haubl.G and Trifts.V, "Consumer decision making in online shopping environment”: The effects of interactive decision aids, 2000, pp. 4-21,zh_TW
dc.relation.reference (參考文獻) 5. Kim Chan., Mauborgne R.,, “Knowing a Winning Business Idea when you see one”, Harvard Business Review, 2000, pp. 129-134zh_TW
dc.relation.reference (參考文獻) 6. Li, N. and P. Zhang, “Consumer Online Shopping Attitude and Behavior,” Eighth Americas Conference on Information Systems, 2002,pp.4-10,zh_TW
dc.relation.reference (參考文獻) 7. Macpherson l Kerrie ,Shanghai History Back to the future, 2002, pp. 37-40zh_TW
dc.relation.reference (參考文獻) 8. Porter M., Competitive Advantage, 1985,Free Press, New Yorkzh_TW
dc.relation.reference (參考文獻) 9. Sernovitz Andy ,How Smart Companies get people talking, 2009 ,Free Press .zh_TW
dc.relation.reference (參考文獻) 10. Scott Reynolds ,Shanghai Consumer food purchasing habits, British Food Journal,Vol.99,Issue 4 , 1997,pp137-141,zh_TW
dc.relation.reference (參考文獻) 11. Talluri S., Baker R.C., Sarkis J., “A framework for designing efficient value chain networks”, International Journal of Production Economics, 62, 1999,pp. 133-144,zh_TW
dc.relation.reference (參考文獻) 12. Tavlaki Elena and Loukis Euripides, “a prerequisite for success in the network economy”18th Bled eConference, 2005,pp.4-10,zh_TW
dc.relation.reference (參考文獻) 13. Wu Michael., All China Annual Report ,Beijing Government Statistics ,2007zh_TW
dc.relation.reference (參考文獻) 2. Websiteszh_TW
dc.relation.reference (參考文獻) 1. www.chinahighlights.comzh_TW
dc.relation.reference (參考文獻) 2. www.cityshop.comzh_TW
dc.relation.reference (參考文獻) 3. www.facebook.comzh_TW
dc.relation.reference (參考文獻) 4. www.newentrepreneur.comzh_TW
dc.relation.reference (參考文獻) 5. www.organicshanghai.comzh_TW
dc.relation.reference (參考文獻) 6. www.shanghaicentral.comzh_TW
dc.relation.reference (參考文獻) 7. www.shanghaidaily.comzh_TW
dc.relation.reference (參考文獻) 8. www.shanghaiexpat.comzh_TW
dc.relation.reference (參考文獻) 9. www.smartdirect.comzh_TW
dc.relation.reference (參考文獻) 10. www.stats-sh.gov.cnzh_TW
dc.relation.reference (參考文獻) 11. www.shanghai.gov.cnzh_TW
dc.relation.reference (參考文獻) 12. www.wikipedia .comzh_TW