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題名 主管與員工認知、溝通風格之相似性對員工溝通滿足、工作滿足、工作績效、與離職傾向的影響
作者 李佳倫
Lee chia-lun
貢獻者 張裕隆
李佳倫
Lee chia-lun
關鍵詞 認知風格
溝通風格
相似性
員工溝通滿足
工作滿足
工作績效
離職傾向
員工態度
工作表現
日期 2002
上傳時間 17-Sep-2009 13:12:51 (UTC+8)
摘要 本研究的目的在於探討：(1)主管與員工之「認知風格」與「溝通風格」的關係，(2)主管之認知或溝通風格，對員工態度與工作表現的影響，以及(3)主管與員工認知、溝通風格之相似性，對員工態度與工作表現的影響，以期增進主管與員工的溝通，進而增進組織效能。研究採「主管-員工」配對問卷調查的方式，共計有效樣本214對，其中包括主管74位，員工214位。研究結果顯示：
(一)「分析型」員工確實較「直覺型」員工，在「支配性」和「好辯性」上的表現較多，至於其他向度則無顯著差異。
(二)員工工作滿足會受到不同認知風格主管的影響；主管的「注意性」和「生動性」與員工溝通、工作滿足有顯著正相關，其「開放性」與員工工作滿足有顯著正相關；主管的「支配性」和「精確性」與員工工作績效有顯著負相關；以及主管的「友善性」與員工離職傾向有顯著負相關，至於其他變項之間則無顯著相關。
(三)主管與員工認知風格一致性，與員工溝通滿足、工作滿足、
工作績效和離職傾向均未達顯著關係；主管與員工「友善性」
和「輕鬆性」溝通風格一致性，與員工工作績效具有顯著正
相關。
最後本研究進一步指出本研究之限制，與後續相關研究建議。

關鍵詞:認知風格、溝通風格、相似性、員工溝通滿足、工作滿足、工作績效、離職傾向、員工態度、工作表現
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描述 碩士
國立政治大學
心理學研究所
89752016
91
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0089752016
資料類型 thesis
dc.contributor.advisor 張裕隆zh_TW
dc.contributor.author (Authors) 李佳倫zh_TW
dc.contributor.author (Authors) Lee chia-lunen_US
dc.creator (作者) 李佳倫zh_TW
dc.creator (作者) Lee chia-lunen_US
dc.date (日期) 2002en_US
dc.date.accessioned 17-Sep-2009 13:12:51 (UTC+8)-
dc.date.available 17-Sep-2009 13:12:51 (UTC+8)-
dc.date.issued (上傳時間) 17-Sep-2009 13:12:51 (UTC+8)-
dc.identifier (Other Identifiers) G0089752016en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/32476-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 心理學研究所zh_TW
dc.description (描述) 89752016zh_TW
dc.description (描述) 91zh_TW
dc.description.abstract (摘要) 本研究的目的在於探討：(1)主管與員工之「認知風格」與「溝通風格」的關係，(2)主管之認知或溝通風格，對員工態度與工作表現的影響，以及(3)主管與員工認知、溝通風格之相似性，對員工態度與工作表現的影響，以期增進主管與員工的溝通，進而增進組織效能。研究採「主管-員工」配對問卷調查的方式，共計有效樣本214對，其中包括主管74位，員工214位。研究結果顯示：
(一)「分析型」員工確實較「直覺型」員工，在「支配性」和「好辯性」上的表現較多，至於其他向度則無顯著差異。
(二)員工工作滿足會受到不同認知風格主管的影響；主管的「注意性」和「生動性」與員工溝通、工作滿足有顯著正相關，其「開放性」與員工工作滿足有顯著正相關；主管的「支配性」和「精確性」與員工工作績效有顯著負相關；以及主管的「友善性」與員工離職傾向有顯著負相關，至於其他變項之間則無顯著相關。
(三)主管與員工認知風格一致性，與員工溝通滿足、工作滿足、
工作績效和離職傾向均未達顯著關係；主管與員工「友善性」
和「輕鬆性」溝通風格一致性，與員工工作績效具有顯著正
相關。
最後本研究進一步指出本研究之限制，與後續相關研究建議。

關鍵詞:認知風格、溝通風格、相似性、員工溝通滿足、工作滿足、工作績效、離職傾向、員工態度、工作表現		zh_TW
dc.description.tableofcontents 圖目次 -------------------------------------------------------------- III
表目次 ------------------------------------------------------------- IV

第一章 緒論 -------------------------------------------- 1
第一節 研究動機與目的-------------------------------- 1
第二節 名詞釋義------------------------------------------ 3

第二章 文獻探討 --------------------------------------- 4
第一節 認知風格------------------------------------------- 4
第二節 溝通------------------------------------------------- 9
第三節 認知、溝通風格之相似性與溝通滿足、工
作滿足、工作績效與離職傾向---------------
24
第四節 研究假設與研究架構---------------------------- 28

第三章 研究方法 -------------------------------------------- 33
第一節 研究樣本-------------------------------------- 33
第二節 研究工具-------------------------------------- 38
第三節 研究程序-------------------------------------- 41

第四章 研究結果 -------------------------------------------- 47
第一節 信度分析-------------------------------------- 47
第二節 研究假設的驗證---------------------------- 49



第五章 結論、討論、研究限制與建議 ------------- 60
第一節 結論-------------------------------------------- 60
第二節 討論-------------------------------------------- 66
第三節 研究限制與後續建議----------------------- 73

參考文獻 -------------------------------------------------------- 77

附錄
附錄一 -------------------------------------------------------- 89

圖 目 次

圖2-1 研究架構圖------------------------------------------------------ 32

表 目 次

表2-1 溝通的定義 ---------------------------------------------- 11
表3-1 研究樣本之基本資料分配情形摘要表-------------- 34
表3-2 研究假設考驗列表 ------------------------------------- 43
表4-1 工作現況量之信度分析 ------------------------------- 48
表4-2 不同認知風格的主管對員工溝通滿足、工作滿足
工作績效與離職傾向之t考驗------------------------
50
表4-3 主管之認知風格與溝通風格的關係----------------- 52
表4-4 員工之認知風格與溝通風格的關係----------------- 54
表4-5 主管溝通風格與員工溝通滿足、工作滿足、工作績效與離職傾向的關係--------------------------------
56
表4-6認知風格一致性程度與員工溝通滿足、工作滿足
、工作績效與離職傾向的關係-----------------------
57
表4-7溝通風格一致性程度與員工溝通滿足、工作滿足
、工作績效與離職傾向的關係-----------------------
59
表5-1 研究假設結果綜合表----------------------------------- 60		zh_TW
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dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0089752016en_US
dc.subject (關鍵詞) 認知風格zh_TW
dc.subject (關鍵詞) 溝通風格zh_TW
dc.subject (關鍵詞) 相似性zh_TW
dc.subject (關鍵詞) 員工溝通滿足zh_TW
dc.subject (關鍵詞) 工作滿足zh_TW
dc.subject (關鍵詞) 工作績效zh_TW
dc.subject (關鍵詞) 離職傾向zh_TW
dc.subject (關鍵詞) 員工態度zh_TW
dc.subject (關鍵詞) 工作表現zh_TW
dc.title (題名) 主管與員工認知、溝通風格之相似性對員工溝通滿足、工作滿足、工作績效、與離職傾向的影響zh_TW
dc.type (資料類型) thesisen
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