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題名 幼稚園教師組織信任與組織公民行為關係之研究---兼論隱涵領導理論對信任的影響
作者 徐玉真
貢獻者 吳政達
徐玉真
關鍵詞 組織信任
組織公民行為
隱涵領導
日期 2008
上傳時間 17-Sep-2009 14:47:49 (UTC+8)
摘要 幼稚園發展至今已然為一龐大的組織,在企業組織中「員工是企業最重要的資產」,而在教育的現場來說,教師可說是教育事業中最重要的推手。但是目前幼兒教師任教意願不高,自覺工作壓力太大,工作環境不甚理想,對於其工作缺乏認同,充滿職業倦怠,這些跡象使得OCB日益受到重視。
本研究主要探討OT及OCB的關係,另外兼論教師IlT及信任間的關係。過去研究提出OT就是對組織的制度、領導者或員工表達出信賴與支持,認為他們在做任何行動都會將我們的利益納入考量,而不會讓我們受到傷害。OCB是一種不考慮制裁或正式誘因的非正式奉獻,出現行為。IlT則是探討評估者內心隱涵的領導概念對其評估領導者的領導行為的影響。
本研究採用單因子變異數分析(one-way ANOVA)、皮爾森積差相關分析
(Pearson’s product-moment)及結構方程模式(SEM)探討OT對OCB的影響以及教師IlT概念對OT的影響。
研究發現幼稚園教師OT與OCB呈現高度正相關,而教師IlT與OT呈現中度正相關。在結構方程模式部份發現,教師OT對教師OCB以及幼稚園教師IlT與OT,均有顯著效果。因此,本研究提出可行的方案,供幼稚園園長作為提升OT的方式,及提供後續研究者建議。
The scale of kindergarten has been evolved into a systematic organization. To industry, it goes without saying that “employees are the most crucial property.” The same logic can also be applied to education: “teachers are the pivot of the whole operation.” However, people are getting more and more lukewarm at the position of kindergartner due to the overloaded working pressure, unsatisfying working environment. The phenomena of lack of identification and professional exhaust have drawn the attention of OCB (Organizational Citizenship Behavior).
The thesis focuses on the relation between OCB and OT (Organization Trust) and further discusses the interrelation between the trust and teacher’s ILT (Implicit Leadership Theories). Previous studies defined OT as the trust and faith in the systems, leaders, and employees within an organization. It is also a belief in policy decision which always takes employees’ benefit into consideration and never damages it. OCB is a nonofficial devotion without inspection of penalty and proper purpose. ILT studies the influence of participant’s original implicit idea of leadership when evaluating an external leader’s direction.
The study adopts the one-way ANOVA, Pearson’s product-moment, and SEM in order to probe into the determinant of OT in OCB and the effect of ILT on OT. The research has discovered that there is highly positive relation between kindergarteners’ OT and OCT while the relation between teachers’ ILT and OT is minor. Furthermore, from the module of structural formula, both discoveries can be applied to each other. Hence, this thesis offers a possible scheme for kindergarten owners and other successors in promoting OT.
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張裕昌(2005)。組織信任、行政領導與團隊機制對教師知識分享意願影響之研究-以桃園縣某國小為例。元智大學管理研究所碩士論文,未出版,桃園縣。
張文華(2000)。組織信任之初探。人力發展月刊:行政論述,9(80),14-27。
徐碧霙(2005)。台北縣國民中學教師組織信任與知識分享意願關係之研究。淡江
大學教育政策與領導研究所碩士論文。未出版,台北市。
陳盈智(2005)。學校組織信任影響因素之研究。淡江大學教育政策與領導研究所
碩士論文。未出版,台北市。
施珮君(2004)。領導特質及行為與信任及組織公民行為間關係之研究-以遠東航
空公司為例。義守大學論文。未出版,高雄縣。
陳麗如(2000)。隱涵領導理論研究—以國民小學校長領導為例。國立屏東師範學
院國民教育研究所碩士論文。未出版,屏東縣。
曾進發(2004)。臺北縣國民小學校長轉型領導、互易領導與教師組織公民行為之
相關研究。輔仁大學教育領導與發展研究所碩士論文。未出版,台北市。
劉珊宇(1998)。轉換型領導、領導人與成員交換、個人與組織契合與工作滿足、
組織公民行為之實證研究。淡江大學管理科學研究所未出版之碩士論文。
未出版,台北市。
游宗憲(2005)。組織信任與組織公民行為之研究:以社會資本觀點之初探。政治
大學公共行政研究所,未出版:台北市。
湯瑞雪(2001)。國中教師角色轉變之研究-國家權力與教師專業自主之關係。國
立台灣師範大學教育研究所碩士論文,未出版。
黃瑜鈞(2004)。台北市托兒所女性主管領導風格與保育人員工作壓力之相關研
究。國立台北護理學院嬰幼兒保育研究所碩士論文,未出版。
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廖思先(1999)。轉換型領導、組織承諾與組織公民行為之相關研究--以台灣公立
美術館為例。國立中山大學人力資源管理研究所碩士論文,未出版。
英文參考文獻
Ardichvili, A., Page, V. ,& Wentling, T. (2003). Motivation and barriers to participation in virtual knowledge-sharing communities of practice. Journal Of Knowledge Management, 71, 64-77.
Bateman,T.S.,& Organ,D.W.(1983).Job satisfaction and the good solider: The relationship between affect and employee "citizenship." Academy of Management Journal, 26, 587-595.
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Blau, P. M. (1964). Exchange and Power in Social Life. New York: John Wiley and Sons.
Bouty, I. (2000). Interpersonal and interaction influences on informal resource exchanges between R&D researches across organizational boundaries. Academy of Management Journal, 431,50-56.
Brockner, J. & Siegel, P. (1996). " Understanding the Interaction between procedural and Distributive Justice," in R.M.Kramer & T.R.Tyler(eds.),Trust in Organizations:Frontiers of Theory and Research .Thousand Oaks, CA:Sage
Publications, pp.331-356.
Bulter, J. K. & Cantrell, R. S. (1984). "A Behavioral Decision Theory Approach to Modeling Dyadic Trust in Superiors and Subordinates," Psychological Reports , 55, pp.19-28.
Burke, R. (1997). Do You See What I See? The Future of Virtual Shopping, Journal of the Academy of Marketing Science. 5, 352-360.
Bulter, J. K. & Cantrell, R. S. (1984). A behavioral decision theory approach to
modeling dyadic trust in superiors and subordinates. Psychological Reports,
553, 19-28.
Carnevale, D. G. (1998). " Organizational Trust," in Tay M. Shafritz (ed.), The International Encyclopedia of Public And Administration . Westview Press.
Coleman, V. I., & Borman, W. C. (2000). Investigating The Underlying Structure Of The Citizenship Performance Domain. Human Resource Management Review, 10, 25-44.
Davenport, T. H., & Prusak, L. (1998). Working knowledge:How organization manage what they know. Boston: Havard Business School Press.
Deluga,R.J.(1994). Supervisor Trust Building,Leader-Member Exchange Model of Leadership:A Critique and Further Development. Academy of Management Review,11:618-634.
Driscoll, J. W. (1978). " Trust and Participation in Organizational Decision Making as Predictors of Satisfaction,"Academy of Management Journal , 21, pp.44-56.
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Eisenberger, R. J., Cummings, S., Armeli, & Lynch, P. (1997). Perceived Organizational Support, Discretionary Treatment, and Job Satisfaction. Journal of Applied Psychology. 82, 812-20.
Hair J, F., Tatham, R. E., Anderson R. E., & Black, W.(1998). Multivariate data analysis(5th ed.).New York:Prentice Hall.
Heil, G., Bennis, W.& Stephens D. C. (2000). Management Behaviour as Social Capital:A Systematic Analysis of Organizational Ethnographies, British Journal of Industrial Relaions,43(1),March:41-65.
Hui, C., Lam, S. S. K., & Law, K. K. S. (2000). Instrumental Values of Organizational Citizenship Behavior for Promotion, A Field Quasi-Experiment. Journal of Applied Psychology. 85(5), 822-828.
Hendriks, P. (1999)Why share knowledge? The influence of ICT on motivation for knowledge sharing. Knowledge and Process Management, 62, 91-100.
Hosmer, L. T. (1995)."Trust:The Connecting Link Between Organizational Theory and Philosophical Ethics," Academy of Management Review ,20(2), pp.379-403.
Konovsky, M.A., & Pugh, S. D. (1994). Citizenship behavior and social exchange. Academy of Management Journal, 37(3), 656-670.
Koys, D. J. (2001). The effects of employee satisfaction, organizational citizenship behavior, and turnover on organizational effectiveness: a unit-level, longitudinal study. Personnel Psychology, 54, 101-14.
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描述 碩士
國立政治大學
幼兒教育所
94157012
97
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0094157012
資料類型 thesis
dc.contributor.advisor 吳政達zh_TW
dc.contributor.author (Authors) 徐玉真zh_TW
dc.creator (作者) 徐玉真zh_TW
dc.date (日期) 2008en_US
dc.date.accessioned 17-Sep-2009 14:47:49 (UTC+8)-
dc.date.available 17-Sep-2009 14:47:49 (UTC+8)-
dc.date.issued (上傳時間) 17-Sep-2009 14:47:49 (UTC+8)-
dc.identifier (Other Identifiers) G0094157012en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/32893-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 幼兒教育所zh_TW
dc.description (描述) 94157012zh_TW
dc.description (描述) 97zh_TW
dc.description.abstract (摘要) 幼稚園發展至今已然為一龐大的組織,在企業組織中「員工是企業最重要的資產」,而在教育的現場來說,教師可說是教育事業中最重要的推手。但是目前幼兒教師任教意願不高,自覺工作壓力太大,工作環境不甚理想,對於其工作缺乏認同,充滿職業倦怠,這些跡象使得OCB日益受到重視。
本研究主要探討OT及OCB的關係,另外兼論教師IlT及信任間的關係。過去研究提出OT就是對組織的制度、領導者或員工表達出信賴與支持,認為他們在做任何行動都會將我們的利益納入考量,而不會讓我們受到傷害。OCB是一種不考慮制裁或正式誘因的非正式奉獻,出現行為。IlT則是探討評估者內心隱涵的領導概念對其評估領導者的領導行為的影響。
本研究採用單因子變異數分析(one-way ANOVA)、皮爾森積差相關分析
(Pearson’s product-moment)及結構方程模式(SEM)探討OT對OCB的影響以及教師IlT概念對OT的影響。
研究發現幼稚園教師OT與OCB呈現高度正相關,而教師IlT與OT呈現中度正相關。在結構方程模式部份發現,教師OT對教師OCB以及幼稚園教師IlT與OT,均有顯著效果。因此,本研究提出可行的方案,供幼稚園園長作為提升OT的方式,及提供後續研究者建議。
zh_TW
dc.description.abstract (摘要) The scale of kindergarten has been evolved into a systematic organization. To industry, it goes without saying that “employees are the most crucial property.” The same logic can also be applied to education: “teachers are the pivot of the whole operation.” However, people are getting more and more lukewarm at the position of kindergartner due to the overloaded working pressure, unsatisfying working environment. The phenomena of lack of identification and professional exhaust have drawn the attention of OCB (Organizational Citizenship Behavior).
The thesis focuses on the relation between OCB and OT (Organization Trust) and further discusses the interrelation between the trust and teacher’s ILT (Implicit Leadership Theories). Previous studies defined OT as the trust and faith in the systems, leaders, and employees within an organization. It is also a belief in policy decision which always takes employees’ benefit into consideration and never damages it. OCB is a nonofficial devotion without inspection of penalty and proper purpose. ILT studies the influence of participant’s original implicit idea of leadership when evaluating an external leader’s direction.
The study adopts the one-way ANOVA, Pearson’s product-moment, and SEM in order to probe into the determinant of OT in OCB and the effect of ILT on OT. The research has discovered that there is highly positive relation between kindergarteners’ OT and OCT while the relation between teachers’ ILT and OT is minor. Furthermore, from the module of structural formula, both discoveries can be applied to each other. Hence, this thesis offers a possible scheme for kindergarten owners and other successors in promoting OT.
en_US
dc.description.tableofcontents 第一章 緒論....................... 1
第一節 研究動機..................... 1
第二節 研究目的與待答問題................ 6
第三節 名詞釋義..................... 7
第四節 研究限制..................... 8
第二章 文獻探討.................... 9
第一節 組織信任的相關理論及研究..............9
第二節 組織公民行為的相關理論及研究...........28
第三節 組織信任與組織公民行為關係探討文獻與實證研究.... 32
第四節 隱涵領導理論與信任之關係............ .40
第三章 研究設計與實施.................45
第一節 研究程序..................... 45
第二節 研究架構與研究對象................ 47
第三節 研究工具.....................49
第四節 資料處理與分析..................63
第四章 研究結果與討論................. 64
第一節 樣本資料描述性分析............... 64

第二節 幼稚園教師組織信任、組織公民行為與隱涵領導的內涵與現況........................ 65
第三節 不同背景幼稚園教師在組織信任、組織公民行為與隱涵領導
的差異情形....................75
第四節 幼稚園教師組織信任與組織公民行為及組織信任與隱涵領導的相關分析...................95
第五節 幼稚園教師組織信任與組織公民行為及組織信任與隱涵領導之結構方程模式.................99
第五章 結論與建議...................110
第一節 結論....................... 110
第二節 建議....................... 113
參考文獻
附錄一 前測問卷
附錄二 正式問卷
zh_TW
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dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0094157012en_US
dc.subject (關鍵詞) 組織信任zh_TW
dc.subject (關鍵詞) 組織公民行為zh_TW
dc.subject (關鍵詞) 隱涵領導zh_TW
dc.title (題名) 幼稚園教師組織信任與組織公民行為關係之研究---兼論隱涵領導理論對信任的影響zh_TW
dc.type (資料類型) thesisen
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