學術產出-學位論文

題名 科技記者與公關服務業人員對線上媒體關係認知之差異性研究
作者 廖立茹
Liao,Li-Ju
貢獻者 鄭自隆
廖立茹
Liao,Li-Ju
關鍵詞 媒體關係
線上媒體關係
消息來源與新聞媒體之互動關係
網路公關
日期 2004
上傳時間 17-九月-2009 15:35:21 (UTC+8)
摘要 本研究係以問卷調查法探討台灣科技記者與公關服務業人員對線上溝通媒介之使用認知,以瞭解:科技記者與公關服務業人員對電子郵件、企業網站及即時通訊三種線上溝通媒介使用的認知差異,及對線上(online)與非線上(offline)兩類溝通媒介效果的看法。\n網路的興起及新溝通媒介的出現,是否能推翻過去傳統的溝通方式?亦或是,人際之間的溝通效果會因此提升? 本研究結果發現,網路上的新溝通媒介,仍然無法完全取代傳統面對面的溝通方式。非線上溝通媒介效果中,以「電話聯繫」、「專訪」及「記者會」三者的評分最高,線上溝通媒介效果中,以「電子郵件」、「線上新聞室」及「即時通訊」的評分最高。\n儘管科技記者及公關人員皆是網路的高度使用者,每週使用網路約6天,每天平均使用網路約七小時左右,但是調查結果中,整體溝通效果仍然以非線上(傳統)的溝通媒介效果較佳。\n此現象值得反思,首先,反應了科技記者與公關人員依舊習慣以傳統媒介為溝通工具,顯見媒體關係在網路的相關運作上仍有成長的空間;其次,新興科技為社會帶來變遷,在過去屢見不鮮,尤其在當前資訊社會裡,許多溝通方式早已擺脫傳統,改採數位化進行。新科技已融入了日常生活之中,但使用者最終還是會依照現實狀況及溝通目標,做出適當的選擇,而非單純地被科技所宰制。
參考文獻 中文部份
孔誠志(1988)。《公關手冊》。臺北市:商周文化。
吳筱玫(2003)。《網路傳播概論》。臺北市:智勝文化。
李芳齡(2004)。《啊哈!公關:行銷策略大師Al Ries談公關與廣告的新定位》。Ries, A. & Ries, L.原著。臺北市:遠流。
李湘君(1995)。高科技公司怎麼做公關?。公關雜誌,9,66-70。
李湘君(2004)。《當代公共關係:策略、管理與挑戰》。臺北市:亞太圖書。
李璞良譯 (2001)。《數位公關—成本少效率高的網路PR實務》。Matt Haig原著。臺北市:商智文化。
孫秀蕙(1997)。網際網路與公共關係:理論與實務運用模式的思考。廣告學研究,9,159-179。
孫秀蕙、黎明珍(2004)。《公關大有為》。臺北市:揚智文化。
孫秀蕙(2004)。建立企業網頁公關效果評估指標--以2002年臺灣五百大服務業為例。廣告學研究,21。
孫秀蕙(2000)。網路時代的企業公關-格魯尼模式的理論性重構。廣告學研究,15,1-25。
張孟起 (1999)。《如何與記者打交道》。臺北市:智庫文化。
郭書祺(2001)。企業運用網路公關之研究初探—從電腦中介傳播談起。國立交通大學傳播研究所碩士論文。
喻靜媛、臧國仁(1995)。記者及消息來源的互動關係。新聞工作者與消息來源,臧國仁主編。台北︰國立政治大學新聞研究所。
彭慧明(2000)。報社記者對網路訊息採納態度之初探。國立政治大學新聞研究所碩士論文。
黃兆慧(2003)。媒體關係。公關雜誌,52期 2003.1P22-23
蔡明德(1978)。《傳播工具新論》。Marshall McLuhan原著。臺北市:巨流圖書。
蔡松齡(1992)。《公關趨勢》。臺北市:遠流出版。
李怡志(2002)。網路新聞稿守則。取自 http://www.richyli.com/visualthinking/web_pr/news_release.htm
英文部份
Aronoff, C. (1974). Credibility of public relations for journalists.Public Relations Review,1 ,45-56.
Baskin, O. & Aronoff, C.(1988). Public relations: the profession and the practice, Iowa : W.C. Brown.
Cantelmo, D. P.(2001). How PR people distribute and the media prefer to receive news releases and other public relations information: the myths vs. the reality. Public relations Quterly, Fall 2001,46(3),15-17.
Charron , J. (1989) Relations between journalists and public relations practitioners: Cooperation, conflict and negotiation. Canadian Journal of Communication, 14(2), 41.
Curtin, P. A. (1999) Re-evaluating public relations information subsidies: Market driven-journalism and agenda-building theory and practice. Journal of Public Relations Research, 11(1), 52-90.
Duke, S.(2002). Wired science: Use of World Wide Web and e-mail in science public relations, Public Relations Review, 28(3), 311-324.
Gans, H.(1979) Deciding what’s news. New York: Vintage.
Gieber, T. & Johnson, W.(1961) The City Hall Beat: a study of reporters and sources roles, Journalism Quarterly, 38(3): 289-297.
Hachigian, D. & Hallahan, K.(2003). Perceptions of public relations web sites by computer industry journalists, Public Relations Review, 29(2), 43-62.
Hallahan, K.(2004). Online public relations. In Hossein Bidgoli (Ed.).The Inte!net Encyclopedia (Vol. 2, pp. 769-783). Hoboken, NJ: John Wiley.
Holtz, S.(1999). Public relations on the net: winning strategies to inform and influence the media, the investment community, the government, the public and more!. New York: AMACOM.
Johnson, M. A. (1997) Public relations and technology: Practitioner perspectives, Journal of Public Relations Research, 9(3), 213-236.
Kent, M. L, & Taylor, M,(2003). Maximizing media relations: A Web site checklist. Public Relations Quarterly, 48.(1), 14–18
Major M. J. (1995). How tech-friendly companies communicate. Public Relations Journal, 51(2), 24-27.
Marlow, E. (1996). Electronic public relations. Belmont, CA: ITP Wadsworth.
Middleberg, D. (2001) . Winning PR in the Wired World:Powerful Communications Strategies for the Noisy Digital Space. New York: McGraw-Hill.
Newhagen, J. E. & Rafaeli, S. (1996)Why Communication Researchers Should Study the Internet: A dialogue, Journal of communication, 46:1:4-13.
Ridgway, J.(1996). Practical media relations, Hampshire, England ; Brookfield, Vt. : Gower.
Ryan, M & Martinson, D. L. (1994) Public relations practitioners, journalists view lying similarly, Journalism Quarterly, 71(1), 199-211.
Sallot, L.M., Steinfatt, T.M.& Salwen, M.B. (Summer 1998) Journalists’ and public relations’ news values: perceptions and cross-perceptions. Journalism and Mass Communication Quarterly, 366-377.
Shaw, T. & White, C. (2004) Public relations and journalism educators’ perceptions of media relations. Public Relations Review, 30 , 493-50.
Shin, J. H. & Cameron, G. T. (2003a). Informal Relations: A Look at Personal Influence in Media Relations. Journal of Communication Management ,7(3),239-253.
Shin, J. H. & Cameron, G. T. (2003b). The Interplay of Professional and Cultural Factors in the Online Source-Reporter Relationship. Journalism Studies ,4(2), 253-272.
Shin, J. H. & Cameron, G. T. (2003c). The Potential of Online Media Relations: A Coorientational Analysis of PR Professionals and Journalists in South Korea. Journalism & Mass Communication Quarterly, 80(3), 583-602.
Wu, M. Y. & Taylor, M.(2003a). Public relations in Taiwan: Roles, professionalism and relationship to marketing. Public Relations Review, 29(4), 473-484.
Wu, M. Y., & Taylor, M. (2003b). Public relations in Taiwan: Roles, Professionalism, and Relationship to marketing. Public Relations Review, 29, 473-483.
Hannemyr, G.(2001). The Internet as Hyperbole- A Critical Examination of Adoption Rates,Retrieved July 12, 2005 , from
http://www.hia.no/konf/nokobit/proceedings/paper9.hannemyr.pdf
描述 碩士
國立政治大學
廣告研究所
92452016
93
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0924520161
資料類型 thesis
dc.contributor.advisor 鄭自隆zh_TW
dc.contributor.author (作者) 廖立茹zh_TW
dc.contributor.author (作者) Liao,Li-Juen_US
dc.creator (作者) 廖立茹zh_TW
dc.creator (作者) Liao,Li-Juen_US
dc.date (日期) 2004en_US
dc.date.accessioned 17-九月-2009 15:35:21 (UTC+8)-
dc.date.available 17-九月-2009 15:35:21 (UTC+8)-
dc.date.issued (上傳時間) 17-九月-2009 15:35:21 (UTC+8)-
dc.identifier (其他 識別碼) G0924520161en_US
dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=34404-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 廣告研究所zh_TW
dc.description (描述) 92452016zh_TW
dc.description (描述) 93zh_TW
dc.description.abstract (摘要) 本研究係以問卷調查法探討台灣科技記者與公關服務業人員對線上溝通媒介之使用認知,以瞭解:科技記者與公關服務業人員對電子郵件、企業網站及即時通訊三種線上溝通媒介使用的認知差異,及對線上(online)與非線上(offline)兩類溝通媒介效果的看法。\n網路的興起及新溝通媒介的出現,是否能推翻過去傳統的溝通方式?亦或是,人際之間的溝通效果會因此提升? 本研究結果發現,網路上的新溝通媒介,仍然無法完全取代傳統面對面的溝通方式。非線上溝通媒介效果中,以「電話聯繫」、「專訪」及「記者會」三者的評分最高,線上溝通媒介效果中,以「電子郵件」、「線上新聞室」及「即時通訊」的評分最高。\n儘管科技記者及公關人員皆是網路的高度使用者,每週使用網路約6天,每天平均使用網路約七小時左右,但是調查結果中,整體溝通效果仍然以非線上(傳統)的溝通媒介效果較佳。\n此現象值得反思,首先,反應了科技記者與公關人員依舊習慣以傳統媒介為溝通工具,顯見媒體關係在網路的相關運作上仍有成長的空間;其次,新興科技為社會帶來變遷,在過去屢見不鮮,尤其在當前資訊社會裡,許多溝通方式早已擺脫傳統,改採數位化進行。新科技已融入了日常生活之中,但使用者最終還是會依照現實狀況及溝通目標,做出適當的選擇,而非單純地被科技所宰制。zh_TW
dc.description.tableofcontents 第一章 緒論\n\n第一節 研究背景\n第二節 網路新科技與公共關係\n第三節 研究問題\n\n第二章 文獻探討\n\n第一節 線上媒體關係\n第二節 線上溝通媒介及其在公共關係上的運用\n第三節 消息來源與新聞媒體之互動關係\n第四節 高科技產業公共關係運作的特性\n\n第三章 研究方法\n\n第一節 研究變項\n第二節 變項測量\n第三節 研究對象及資料蒐集過程\n\n第四章 研究結果與發現\n\n第一節 公關人員與科技記者對線上溝通媒介認知之差異分析\n第二節 公關人員與科技記者對線上及非線上溝通媒介溝通效果認知之差異分析\n\n第五章 結論與討論\n\n第一節 結論\n第二節 討論\n第三節 研究限制\n第四節 對未來研究的建議\n\n參考書目\n附錄一 研究問卷\n附錄二 科技記者受訪名單\n附錄三 公關公司受訪名單zh_TW
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dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0924520161en_US
dc.subject (關鍵詞) 媒體關係zh_TW
dc.subject (關鍵詞) 線上媒體關係zh_TW
dc.subject (關鍵詞) 消息來源與新聞媒體之互動關係zh_TW
dc.subject (關鍵詞) 網路公關zh_TW
dc.title (題名) 科技記者與公關服務業人員對線上媒體關係認知之差異性研究zh_TW
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 中文部份zh_TW
dc.relation.reference (參考文獻) 孔誠志(1988)。《公關手冊》。臺北市:商周文化。zh_TW
dc.relation.reference (參考文獻) 吳筱玫(2003)。《網路傳播概論》。臺北市:智勝文化。zh_TW
dc.relation.reference (參考文獻) 李芳齡(2004)。《啊哈!公關:行銷策略大師Al Ries談公關與廣告的新定位》。Ries, A. & Ries, L.原著。臺北市:遠流。zh_TW
dc.relation.reference (參考文獻) 李湘君(1995)。高科技公司怎麼做公關?。公關雜誌,9,66-70。zh_TW
dc.relation.reference (參考文獻) 李湘君(2004)。《當代公共關係:策略、管理與挑戰》。臺北市:亞太圖書。zh_TW
dc.relation.reference (參考文獻) 李璞良譯 (2001)。《數位公關—成本少效率高的網路PR實務》。Matt Haig原著。臺北市:商智文化。zh_TW
dc.relation.reference (參考文獻) 孫秀蕙(1997)。網際網路與公共關係:理論與實務運用模式的思考。廣告學研究,9,159-179。zh_TW
dc.relation.reference (參考文獻) 孫秀蕙、黎明珍(2004)。《公關大有為》。臺北市:揚智文化。zh_TW
dc.relation.reference (參考文獻) 孫秀蕙(2004)。建立企業網頁公關效果評估指標--以2002年臺灣五百大服務業為例。廣告學研究,21。zh_TW
dc.relation.reference (參考文獻) 孫秀蕙(2000)。網路時代的企業公關-格魯尼模式的理論性重構。廣告學研究,15,1-25。zh_TW
dc.relation.reference (參考文獻) 張孟起 (1999)。《如何與記者打交道》。臺北市:智庫文化。zh_TW
dc.relation.reference (參考文獻) 郭書祺(2001)。企業運用網路公關之研究初探—從電腦中介傳播談起。國立交通大學傳播研究所碩士論文。zh_TW
dc.relation.reference (參考文獻) 喻靜媛、臧國仁(1995)。記者及消息來源的互動關係。新聞工作者與消息來源,臧國仁主編。台北︰國立政治大學新聞研究所。zh_TW
dc.relation.reference (參考文獻) 彭慧明(2000)。報社記者對網路訊息採納態度之初探。國立政治大學新聞研究所碩士論文。zh_TW
dc.relation.reference (參考文獻) 黃兆慧(2003)。媒體關係。公關雜誌,52期 2003.1P22-23zh_TW
dc.relation.reference (參考文獻) 蔡明德(1978)。《傳播工具新論》。Marshall McLuhan原著。臺北市:巨流圖書。zh_TW
dc.relation.reference (參考文獻) 蔡松齡(1992)。《公關趨勢》。臺北市:遠流出版。zh_TW
dc.relation.reference (參考文獻) 李怡志(2002)。網路新聞稿守則。取自 http://www.richyli.com/visualthinking/web_pr/news_release.htmzh_TW
dc.relation.reference (參考文獻) 英文部份zh_TW
dc.relation.reference (參考文獻) Aronoff, C. (1974). Credibility of public relations for journalists.Public Relations Review,1 ,45-56.zh_TW
dc.relation.reference (參考文獻) Baskin, O. & Aronoff, C.(1988). Public relations: the profession and the practice, Iowa : W.C. Brown.zh_TW
dc.relation.reference (參考文獻) Cantelmo, D. P.(2001). How PR people distribute and the media prefer to receive news releases and other public relations information: the myths vs. the reality. Public relations Quterly, Fall 2001,46(3),15-17.zh_TW
dc.relation.reference (參考文獻) Charron , J. (1989) Relations between journalists and public relations practitioners: Cooperation, conflict and negotiation. Canadian Journal of Communication, 14(2), 41.zh_TW
dc.relation.reference (參考文獻) Curtin, P. A. (1999) Re-evaluating public relations information subsidies: Market driven-journalism and agenda-building theory and practice. Journal of Public Relations Research, 11(1), 52-90.zh_TW
dc.relation.reference (參考文獻) Duke, S.(2002). Wired science: Use of World Wide Web and e-mail in science public relations, Public Relations Review, 28(3), 311-324.zh_TW
dc.relation.reference (參考文獻) Gans, H.(1979) Deciding what’s news. New York: Vintage.zh_TW
dc.relation.reference (參考文獻) Gieber, T. & Johnson, W.(1961) The City Hall Beat: a study of reporters and sources roles, Journalism Quarterly, 38(3): 289-297.zh_TW
dc.relation.reference (參考文獻) Hachigian, D. & Hallahan, K.(2003). Perceptions of public relations web sites by computer industry journalists, Public Relations Review, 29(2), 43-62.zh_TW
dc.relation.reference (參考文獻) Hallahan, K.(2004). Online public relations. In Hossein Bidgoli (Ed.).The Inte!net Encyclopedia (Vol. 2, pp. 769-783). Hoboken, NJ: John Wiley.zh_TW
dc.relation.reference (參考文獻) Holtz, S.(1999). Public relations on the net: winning strategies to inform and influence the media, the investment community, the government, the public and more!. New York: AMACOM.zh_TW
dc.relation.reference (參考文獻) Johnson, M. A. (1997) Public relations and technology: Practitioner perspectives, Journal of Public Relations Research, 9(3), 213-236.zh_TW
dc.relation.reference (參考文獻) Kent, M. L, & Taylor, M,(2003). Maximizing media relations: A Web site checklist. Public Relations Quarterly, 48.(1), 14–18zh_TW
dc.relation.reference (參考文獻) Major M. J. (1995). How tech-friendly companies communicate. Public Relations Journal, 51(2), 24-27.zh_TW
dc.relation.reference (參考文獻) Marlow, E. (1996). Electronic public relations. Belmont, CA: ITP Wadsworth.zh_TW
dc.relation.reference (參考文獻) Middleberg, D. (2001) . Winning PR in the Wired World:Powerful Communications Strategies for the Noisy Digital Space. New York: McGraw-Hill.zh_TW
dc.relation.reference (參考文獻) Newhagen, J. E. & Rafaeli, S. (1996)Why Communication Researchers Should Study the Internet: A dialogue, Journal of communication, 46:1:4-13.zh_TW
dc.relation.reference (參考文獻) Ridgway, J.(1996). Practical media relations, Hampshire, England ; Brookfield, Vt. : Gower.zh_TW
dc.relation.reference (參考文獻) Ryan, M & Martinson, D. L. (1994) Public relations practitioners, journalists view lying similarly, Journalism Quarterly, 71(1), 199-211.zh_TW
dc.relation.reference (參考文獻) Sallot, L.M., Steinfatt, T.M.& Salwen, M.B. (Summer 1998) Journalists’ and public relations’ news values: perceptions and cross-perceptions. Journalism and Mass Communication Quarterly, 366-377.zh_TW
dc.relation.reference (參考文獻) Shaw, T. & White, C. (2004) Public relations and journalism educators’ perceptions of media relations. Public Relations Review, 30 , 493-50.zh_TW
dc.relation.reference (參考文獻) Shin, J. H. & Cameron, G. T. (2003a). Informal Relations: A Look at Personal Influence in Media Relations. Journal of Communication Management ,7(3),239-253.zh_TW
dc.relation.reference (參考文獻) Shin, J. H. & Cameron, G. T. (2003b). The Interplay of Professional and Cultural Factors in the Online Source-Reporter Relationship. Journalism Studies ,4(2), 253-272.zh_TW
dc.relation.reference (參考文獻) Shin, J. H. & Cameron, G. T. (2003c). The Potential of Online Media Relations: A Coorientational Analysis of PR Professionals and Journalists in South Korea. Journalism & Mass Communication Quarterly, 80(3), 583-602.zh_TW
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