| dc.contributor.advisor | 方念萱 | zh_TW |
| dc.contributor.advisor | Fang, Leticia | en_US |
| dc.contributor.author (Authors) | 王靜怡 | zh_TW |
| dc.contributor.author (Authors) | Wang, Flora | en_US |
| dc.creator (作者) | 王靜怡 | zh_TW |
| dc.creator (作者) | Wang, Flora | en_US |
| dc.date (日期) | 2007 | en_US |
| dc.date.accessioned | 17-Sep-2009 15:55:09 (UTC+8) | - |
| dc.date.available | 17-Sep-2009 15:55:09 (UTC+8) | - |
| dc.date.issued (上傳時間) | 17-Sep-2009 15:55:09 (UTC+8) | - |
| dc.identifier (Other Identifiers) | G0924510031 | en_US |
| dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/33262 | - |
| dc.description (描述) | 碩士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 新聞研究所 | zh_TW |
| dc.description (描述) | 92451003 | zh_TW |
| dc.description (描述) | 96 | zh_TW |
| dc.description.abstract (摘要) | 本文研究者採取合作原則與符擔性理論的觀點，以在台灣特有的徵兵制度下形成的「站崗的女人」版面為田野，探究其使用者面對衝突事件時採取高度合作溝通行為的原因，其中特別關注在使用者最後決定採取高度合作溝通行為之前，她們如何思考自己與環境（社群／介面）以及她們與其他社群成員的關係。研究發現，「站崗的女人」版成員面對衝突時，並不尋求長足的討論並推衍出結論以解決該衝突凸顯的問題，而是採取情感取向的方式，求急切、快速地平息衝突；採取此溝通模式的過程中，她們透過文章與推文的文字感知到社群的溫馨氛圍，並修正自身的溝通方式，集體追求在短時間內平抑衝突以確保個人層次與社群層次溝通目的的存續。本研究並且發現，在她們的思考過程中，人際的因素比介面的物理因素影響其溝通行為更甚。 | zh_TW |
| dc.description.abstract (摘要) | This research aimed at taking an affordance perspective on the collective cooperative communication behavior of members of the GFonGuard discussion board amid conflicts in one of Taiwan’s most popular bulletin board systems (BBS). The researcher was most interested in the reasons behind the conflict tackling mode of members of the GFonGuard – an online community whose spaciotemporal peculiarity results from Taiwan’s compulsory military service – and how members of the community deliberate over their relations with the community/text-only medium and with other participants of the communication while deciding on how to tackle conflicts. The research found that members of the community sought to immediately quell the conflicts instead of seeking a lengthy discussion and a final resolution to the problems the conflicts highlighted. Throughout the deliberation process, the members perceived an amicable atmosphere via the choice of words and tone of articles on the discussion board. They modified their own communication style and pursued immediate appeasement of conflicts in an attempt to ensure the survival of their communication goals on the individual and community levels. The research also found that they were more concerned about “interpersonal” factors than about “medium” factors during their deliberation. | en_US |
| dc.description.tableofcontents | Ch1 研究緣起…………………………………………………………................11第一節 研究動機…………………………………………………………………12 壹、概述：衝突在面對面溝通與電腦中介傳播的普遍性……………………..12 貳、BBS上的衝突情況……………………………………………………………14 參、以「站崗的女人」版對比BBS上衝突情況的普遍性………………………15第二節 研究問題……………………………………………………………………24第三節 預期研究價值………………………………………………………………26Ch2 文獻回顧…………………………………………………………................28第一節 「談話」的概念…………………………………………………………29 壹、談話與互動機制：談話是社會互動，具有普遍的機制：談話展現了人我 相互了解的主體性………………………………………………………………..29 貳、談話機制隨情境不同而被形塑……………………………………………..30第二節 Grice’s 合作原則（Cooperative Principles）……………………..31 壹、「合作」在「談話」中的概念……………………………………………..31 小結：對話與合作的關係………………………………………………………..36 貳、衝突V.S.合作……………………………………………………………......37 小結：合作原則與價值觀………………………………………………………...39 參、人性、反常的社會、禮貌與合作、威脅面子的行為與合作……………...40一、關於人性良善、理性、正常等概念……………………………………….....40二、合作原則描述的是一個反常的（atypical）社會…………………………...41三、禮貌與合作………………………………………………………………….....43四、面子、威脅面子的行為與合作…………………………………………….....46 小結：彼此計算的溝通過程與協商式的合作溝通…………………………....48 五、合作原則與相關理論總結……………………………………………….....49第三節 Gibson的 符擔性（affordance） 理論.........................................54壹﹑ 符擔性（affordance）的基本概念：從要求性特質到可被感知的特性…54貳﹑ 環境與動物間的符擔關係…………………………………………………....61 一、媒介V.S.物質……………………………………………………………….....61 二、生物的學習與適應——環境符擔性與變色龍的隱喻……………………....62 三、動物與動物間的符擔關係…………………………………………………....62小結：提供行為可能性與限制的環境特性…………………………………….....63 參、繼起的符擔性（affordance）理論…………………………………………63小結：符擔性代表的是環境與動物以及動物與動物間的整體關係………….....66肆、視覺作為符擔性作用的起點——視覺與純文字的電腦中介傳播環境….....68第四節 衝突與電腦中介傳播………………………………………………………71壹、經濟角度…………………………………………………………………….....71貳、禮貌角度…………………………………………………………………….....72參、從符擔性（affordance）角度看網路社群中的不合作或衝突現象…….....73小結：延伸符擔性概念到純文字BBS，強調使用者與環境的整體關係…..........76Ch3 研究方法………………………………………………………….................77第一節 參與觀察…………………………………………………………………..77 壹、參與觀察法的特色：研究者的角色、研究者和被研究者的關係………...78 貳、本研究如何進行參與觀察：與研究對象建立關係………………………...79第二節 深度訪談：深度訪談法的特色…………………………………………....80第三節 個案選取的考量：「站崗的女人」版面的特殊性………………………..80第四節 研究設計……………………………………………………………………..85 壹、訪談問題設計………………………………………………………………....85 貳、訪談對象……………………………………………………………………....87 參、訪談進行時間………………………………………………………………....92 肆、訪談記錄方式………………………………………………………………....92Ch4 資料分析………………………………………………………….................93第一節 「站崗的女人」版成員如何看衝突：衝突發生時所感受到的急切的不適感………………………………………………………………………………….....93第二節 「站崗的女人」版上主要的衝突事件與衝突處理：快速處理衝突的急迫性……………………………………………………………….……………….......99第三節 「站崗的女人」版成員為何以維繫情感為前提快速平息衝突？…….110 壹、溫馨的氛圍容納（afford）相互支持的溝通行為……………………….110 貳、「站崗的女人」版成員與社群的整體關係——維護社群與個人的溝通目標 的重要性………………………………………………………………….....114 一、受「溫馨」氛圍引領而將衝突列為不受歡迎的行為……………….....116 二、快速平息衝突以維護個人的溝通目標……………………………….....117 三、快速平息衝突以維護社群的溝通目標………………………………......119 參、感知整體風氣改變並衡量自身與社群的親近度………………………....122 肆、感知BBS介面功能…………………………………………………………..124 小結：從文字取得訊息，快速處理衝突以保個人及社群溝通目標………….126Ch5 討論與未來研究建議…………………………………………................128第一節 研究討論………………………………………………………………...129 壹、理論上的意涵——合作理論：情感取向的算計…………………………129 貳、 理論上的意涵——符擔性理論:從物理環境到虛擬環境…………………131第二節 未來研究建議…………………………………………………………….133 壹、使用符擔性理論的挑戰…………………………………………………….133 貳、研究方法操作面向…………………………………………………………..134 一、研究方法的選擇——文字的侷限性……………………………………….134 二、MSN訪談的便利與限制……………………………………………………135 三、招募受訪者的困難度……………………………………………………….135參考文獻…………………………………………………………......................137附錄A………………………………………………………………….................142附錄B………………………………………………………………….................148 | zh_TW |
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| dc.language.iso | en_US | - |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0924510031 | en_US |
| dc.subject (關鍵詞) | 合作 | zh_TW |
| dc.subject (關鍵詞) | 站崗 | zh_TW |
| dc.subject (關鍵詞) | 符擔性 | zh_TW |
| dc.subject (關鍵詞) | 溝通目的 | zh_TW |
| dc.subject (關鍵詞) | 衝突處理 | zh_TW |
| dc.subject (關鍵詞) | affordance | en_US |
| dc.subject (關鍵詞) | communication goals | en_US |
| dc.subject (關鍵詞) | conflict tackling | en_US |
| dc.subject (關鍵詞) | cooperation | en_US |
| dc.subject (關鍵詞) | girlfriends on guard | en_US |
| dc.title (題名) | 女性BBS社群的衝突處理--從符擔性概念談PTT「站崗的女人」版集體合作溝通行為 | zh_TW |
| dc.title (題名) | Conflict Tackling in Female BBS Communities -- Taking An Affordance Perspective on the Cooperative Communication Behavior of PTT`s GFonGuard Discussion Board | en_US |
| dc.type (資料類型) | thesis | en |
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