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題名 工業設計服務業與群聚-台灣和荷蘭個案比較
The Design Services Industry and its Clusters-The Cases of Taiwan and the Netherlands
作者 Bloem, Reinier
貢獻者 吳豐祥
Bloem, Reinier
關鍵詞 Design
Creative class
Talent
InformationTechnology
Chance
Government
Rivalry
Structure
Strategy
Supporting andrelated industries
Demand conditions
Factor conditions
Cluster
日期 2006
上傳時間 17-Sep-2009 18:52:23 (UTC+8)
摘要 Clusters are concentrations of companies that reached a critical mass and that produce together all elements of the value chain. This research will look at the Design Services Industry and its clusters. The forming of clusters will be illustrated by examples from The Netherlands and Taiwan.
To structure the research an adapted model of the Porter’s diamond is used to analyze the two countries. Porter’s diamond discusses the microeconomic foundations of competition that influence and stimulate the forming of clusters. The four major components of the model are
factor conditions, demand conditions, supporting and related industries
and strategy, structure and rivalry. These components can be influenced
by governments and chance. The adaptations to the model consist first of
making the components of virtual clusters more explicit by mentioning
elements that can be leveraged by information technology And second by
adding attention to the attraction and retaining of talent. The Design
services industry has a special need of talent which some also call the
creative class. The analysis identified several differences between the two
researched countries. These differences can be seen as opportunities for
improvement by the design service industries in both countries.
Keywords: Design, Cluster, Factor conditions, Demand conditions, Supporting and
related industries, Strategy, Structure, Rivalry, Government, Chance, Information
Technology, Talent, Creative class.
參考文獻 Books, Journals
1. Daniels (2004) John D., Lee H. Radebaugh, Daniel P. Sullivan, International
Business, environments and operations, 10th edition, Pearson Education, New
Jersey.
2. Henderson (2003) Scott, “Designed in Taiwan”, Design Management Journal
Vol.14, No.2.
3. Wen (2005) Chih Chang, Yen Hsu, “Electronic Knowledge Management in
Design Consultancies”, Design Management Journal Vol. 16 No 2, Spring
4. Florida (2002) Richard , The Rise of the Creative Class. And How It`s
Transforming Work, Leisure and Everyday Life. Basic Books.
5. Florida (2004) Richard and Irene Tinagli, Europe in the creative age, Carnegie
Mellon Software industry center co-published with Demos, February.
6. Laudon (2006) Kenneth C. and Jane P. Laudon, Management Information
Systems, managing the digital firm, Pearson International Edition, ninth edition.
7. Porter (1990) Michael E., The competitiveness of nations , The Free Press, New
York.
8. Porter (1998) Michael E. “Clusters and the new economics of competition”,
Harvard Business Review reprint 98609, November-December
9. Noble (2000) Gregory W., “Conspicuous Failures and hidden strengths of the
ITRI model: Taiwan’s technology policy toward hard disk dives and CD-ROMs”,
Research School of Pacific and Asian Studies, Australian National University
march.
Articles published by Universities and Governments Institutes
10. Chan (1998) Chang-Chuan and John D. Spengler, “creating environmental value
in Taiwan” Harvard school of public health, July.
11. CIA (2006a) fact book, Taiwan, September 19th.
12. CIA (2006b) fact book, the Netherlands, September 19th.
13. CEPD (2004) Council for Economic Planning and Development, Executive
Yuan , R.O.C. “Guidelines and Action Plans for
Service Industry Development , Creating value added and heightening
employment effect” ; March 31.
14. Cunningham (2005) Stuart, “Policy instruments to realize the economic potential
of the cultural industries” Creative Industries research and application centre
Queensland University of Technology, creativeindustries.qut.com , February.
15. Diehl (2001) JC, “ Competing by investing in Industrial Design Engineering
sess1_2.ppt, The Dutch experience” Delft University of Technology, Design for
sustainability program.
16. European Trend Chart on Innovation (2004/2005), “Annual Innovation Policy
Trends and appraisal report, The Netherlands” European Commission Enterprise
Directorate-General, A publication from the Innovation/ SME’s Program,
Country_Report_Netherlands_2005.pdf.
17. European Trend Chart on Innovation (2005), “Annual Innovation Policy Trends
Report for Japan, China, Korea, Taiwan, Singapore, India, Malaysia, Thailand,
Indonesia”, European commission Enterprise Directorate-General,
Country_Report_ASIA COUNTRIES_2005.pdf.
18. Fuller (2003) Douglas, Akintunde Akinwande and Char les G. Sodini, “Leading,
Following or Cooked Goose: Explaining Innovation Successes and Failures in Taiwan’s Electronics Industry” Globalization Study, Special working paper
series 01-001, MIT Industrial Performance Center Globalization, Industry and
Innovation volume 10, number 2, page 179-196,Routledge, June
19. Furman (2000) Jeffrey L, Michael E. Porter and Scott Stern, “Understanding the
drivers of national innovative capacity”, AOM best papers in proceedings
20. Hansen (2004) Dr. Ute, “e-clustering - an innovative approach for economic
policy”, Paper-650.
http://www.eclustering.de/researchconcept/Downloads/eClustering_Ersa_650_P
orto.pdf/
21. Human Resource Statistics Monthly, Directorate General of Budgeting,
Accounting and Statistics, Executive Yuan (DGBAS), 2004.
22. Ministerie van Economische Zaken (2001), “Innovation lecture”
http://www.isc.hbs.edu/InnovationLecture.pdf
23. NZEIR (2003), “Success by Design”, The New Zealand Institute of Economic
Research, www.industrytaskforces.govt.nz, May 27th.
24. Porter (2001a) Michael E., “CAON Taiwan Presentation 07-31-01 CK”
http://www.isc.hbs.edu/caon taiwan 2001 presentation 07-31-01 ck.pdf
25. Porter (2001b) Michael E., “innovation Lecture 12-03-01 VHI (final)1”,
www.isc.hbs.edu/Netherlands%20Innovation%20Lecture%2012-03-
01%20VHI_(final)1.pdf
26. Porter (2003) Michael E. and Scott stern, “ranking national Innovative Capacity:
findings from the National Innovative Capacity Index "Global Competitiveness
Report 2003 chapter 2.2
27. Premsela (2004), Dutch design foundation and the Ministry of Education, culture
and Science , “Design in the creative economy, a summary”
28. Rutten (2005) Paul, Walter manshanden, Mhiera den Blanken, Olaf Koops,
“Vormgeving in de Creatieve Economie” TNO-rapport, rapportnummer 33553
http://www.premsela.org/pdf/economie/eo/tno_rapport.pdf , January 14th
29. Schleicher (2006) Andreas, “The Lisbon Council Policy Brief, The economics of
knowledge: Why education is key for Europe’s success”, www.lisboncouncil.net
July 3rd.
Websites
30. Businessweek (2005), “Why Taiwan Matters”, May.
http://www.businessweek.com/magazine/content/05_20/b3933012.htm
31. http://www.businessweek.com/magazine/content/05_47/b3960004.htm
32. Investintaiwan.nat.gov.tw/en/, “An analysis of Taiwan`s design services
industry”; CEPD, July 23 2004.
33. http://news.naver.com/news/read.php?mode=LSD&office_id=138&article_id=0
000007375§ion_id=105&menu_id=105
34. http://pacific.commerce.ubc.ca/ruckman/
35. PTC (2003), “ Building Winning Product Development Teams, Why providing
Real Time Access to Product Development Teams is the Key to Gaining a
Competitive Advantage”, Topic sheet Product Development Collaboration.
36. www.shapetomorrow.com/newsroom/newsreleases.html
37. www.valuebasedmanagement.net/methods_Porters_diamond_model.html
38. Wen (2002) Chau-Tung,”Boost the cultural ratio to aid economy” Taipei Times,
December 4.
描述 碩士
國立政治大學
國際經營管理碩士班(IMBA)
93933037
95
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0093933037
資料類型 thesis
dc.contributor.advisor 吳豐祥zh_TW
dc.contributor.author (Authors) Bloem, Reinieren_US
dc.creator (作者) Bloem, Reinieren_US
dc.date (日期) 2006en_US
dc.date.accessioned 17-Sep-2009 18:52:23 (UTC+8)-
dc.date.available 17-Sep-2009 18:52:23 (UTC+8)-
dc.date.issued (上傳時間) 17-Sep-2009 18:52:23 (UTC+8)-
dc.identifier (Other Identifiers) G0093933037en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/33941-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理碩士班(IMBA)zh_TW
dc.description (描述) 93933037zh_TW
dc.description (描述) 95zh_TW
dc.description.abstract (摘要) Clusters are concentrations of companies that reached a critical mass and that produce together all elements of the value chain. This research will look at the Design Services Industry and its clusters. The forming of clusters will be illustrated by examples from The Netherlands and Taiwan.
To structure the research an adapted model of the Porter’s diamond is used to analyze the two countries. Porter’s diamond discusses the microeconomic foundations of competition that influence and stimulate the forming of clusters. The four major components of the model are
factor conditions, demand conditions, supporting and related industries
and strategy, structure and rivalry. These components can be influenced
by governments and chance. The adaptations to the model consist first of
making the components of virtual clusters more explicit by mentioning
elements that can be leveraged by information technology And second by
adding attention to the attraction and retaining of talent. The Design
services industry has a special need of talent which some also call the
creative class. The analysis identified several differences between the two
researched countries. These differences can be seen as opportunities for
improvement by the design service industries in both countries.
Keywords: Design, Cluster, Factor conditions, Demand conditions, Supporting and
related industries, Strategy, Structure, Rivalry, Government, Chance, Information
Technology, Talent, Creative class.		en_US
dc.description.tableofcontents Introduction...................................................................................................................1
Chapter 1: Research Conduct and the Research Questions ...........................................3
1.0 Introduction..........................................................................................................3
1.1 Research motivation.............................................................................................3
1.2 Research objectives ..............................................................................................3
1.3 Scope....................................................................................................................3
1.4 Methodology ........................................................................................................3
1.5 Thesis structure....................................................................................................4
1.6 Limitations ...........................................................................................................4
1.7 Research Questions..............................................................................................5
Chapter 2: Literature Review.........................................................................................7
2.0 Introduction..........................................................................................................7
2.1.1 The competitiveness of Nations....................................................................7
2.1.2 Background of Porters diamond .................................................................10
2.2 National Competitive Advantage in Services ....................................................15
2.2.1 Service Industry ..........................................................................................15
2.2.2 Factor conditions.........................................................................................17
2.2.3 Demand conditions .....................................................................................18
2.2.4 Related and supporting industries ...............................................................18
2.2.5 Firm strategy, structure, and rivalry............................................................18
2.2.6 Government.................................................................................................20
2.2.7 Chance.........................................................................................................20
2.2.8 The Diamond as a System...........................................................................21
2.2.9 Clustering and service industries ................................................................21
2.2.10 Services and national economic development ..........................................22
2.2.11 limitations of the Porter Diamond.............................................................22
2.3 The influence of Information Technology .........................................................22
2.4. The creative class ..............................................................................................25
Chapter 3: Research Framework and Design...............................................................27
3.0 introduction........................................................................................................27
3.1 building the conceptual framework....................................................................27
3.1.2 Adding attention to Virtual clusters or e-clusters .......................................27
3.1.3 Adding attention to the Creative class ........................................................28
3.2 research method .................................................................................................28
Chapter 4: Case Analysis.............................................................................................30
4.0 Introduction........................................................................................................30
4.1 Porter’s presentations.........................................................................................30
4.2 Analyzing the elements of the conceptual framework.......................................31
4.2.1 Factor Conditions........................................................................................31
4.2.2. Demand Conditions....................................................................................39
4.2.3. Related and Supporting Industries .............................................................41
4.2.4 Firm Strategy, Structure and Rivalry ..........................................................43
4.2.5 The Taiwan Government ............................................................................46
4.2.6 The Dutch government................................................................................50
4.2.7 Chance.........................................................................................................51
4.3 Second order analysis.....................................................................................52
4.3.1 Linkages between national innovation policy and clusters.........................52
4.4 Interview Results................................................................................................53
Chapter 5: Results, Findings and discussion................................................................54
5.0 Introduction........................................................................................................54
5.1 Results and Findings ..........................................................................................54
5.2 Discussion..........................................................................................................55
5.2.1 Factor conditions.........................................................................................55
5.2.2. Company structure strategy and rivalry .....................................................56
5.3 NZIER comparison............................................................................................58
Chapter 6: Conclusions and Suggestions.....................................................................61
6.0 Introduction....................................................................................................61
6.1 Conclusions....................................................................................................61
6.2 Suggestions ....................................................................................................62
References:...................................................................................................................63
Books, Journals ........................................................................................................63
Articles published by Universities and Governments Institutes..............................64
Websites ...................................................................................................................66
Appendix......................................................................................................................67
A) Meeting notes of the Interview with TDC..........................................................67		zh_TW
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dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0093933037en_US
dc.subject (關鍵詞) Designen_US
dc.subject (關鍵詞) Creative classen_US
dc.subject (關鍵詞) Talenten_US
dc.subject (關鍵詞) InformationTechnologyen_US
dc.subject (關鍵詞) Chanceen_US
dc.subject (關鍵詞) Governmenten_US
dc.subject (關鍵詞) Rivalryen_US
dc.subject (關鍵詞) Structureen_US
dc.subject (關鍵詞) Strategyen_US
dc.subject (關鍵詞) Supporting andrelated industriesen_US
dc.subject (關鍵詞) Demand conditionsen_US
dc.subject (關鍵詞) Factor conditionsen_US
dc.subject (關鍵詞) Clusteren_US
dc.title (題名) 工業設計服務業與群聚-台灣和荷蘭個案比較zh_TW
dc.title (題名) The Design Services Industry and its Clusters-The Cases of Taiwan and the Netherlandsen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Books, Journalszh_TW
dc.relation.reference (參考文獻) 1. Daniels (2004) John D., Lee H. Radebaugh, Daniel P. Sullivan, Internationalzh_TW
dc.relation.reference (參考文獻) Business, environments and operations, 10th edition, Pearson Education, Newzh_TW
dc.relation.reference (參考文獻) Jersey.zh_TW
dc.relation.reference (參考文獻) 2. Henderson (2003) Scott, “Designed in Taiwan”, Design Management Journalzh_TW
dc.relation.reference (參考文獻) Vol.14, No.2.zh_TW
dc.relation.reference (參考文獻) 3. Wen (2005) Chih Chang, Yen Hsu, “Electronic Knowledge Management inzh_TW
dc.relation.reference (參考文獻) Design Consultancies”, Design Management Journal Vol. 16 No 2, Springzh_TW
dc.relation.reference (參考文獻) 4. Florida (2002) Richard , The Rise of the Creative Class. And How It`szh_TW
dc.relation.reference (參考文獻) Transforming Work, Leisure and Everyday Life. Basic Books.zh_TW
dc.relation.reference (參考文獻) 5. Florida (2004) Richard and Irene Tinagli, Europe in the creative age, Carnegiezh_TW
dc.relation.reference (參考文獻) Mellon Software industry center co-published with Demos, February.zh_TW
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dc.relation.reference (參考文獻) Research School of Pacific and Asian Studies, Australian National Universityzh_TW
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