dc.contributor.advisor | 吳安妮 | zh_TW |
dc.contributor.advisor | Wu, Anne | en_US |
dc.contributor.author (Authors) | 蔡至潔 | zh_TW |
dc.contributor.author (Authors) | Tsai, Shih-Chieh | en_US |
dc.creator (作者) | 蔡至潔 | zh_TW |
dc.creator (作者) | Tsai, Shih-Chieh | en_US |
dc.date (日期) | 2002 | en_US |
dc.date.accessioned | 18-Sep-2009 09:09:57 (UTC+8) | - |
dc.date.available | 18-Sep-2009 09:09:57 (UTC+8) | - |
dc.date.issued (上傳時間) | 18-Sep-2009 09:09:57 (UTC+8) | - |
dc.identifier (Other Identifiers) | G0903530191 | en_US |
dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/34260 | - |
dc.description (描述) | 碩士 | zh_TW |
dc.description (描述) | 國立政治大學 | zh_TW |
dc.description (描述) | 會計研究所 | zh_TW |
dc.description (描述) | 90353019 | zh_TW |
dc.description (描述) | 91 | zh_TW |
dc.description.abstract (摘要) | 目前平衡計分卡為哈佛商業評論前五百大企業所公認最具效力之管理工具,美國『Fortune』雜誌一千大企業中已有過半數的企業導入平衡計分卡,近年來在國內亦開始受到企業界相當程度之注意。然細究國內實務界之推行個案可以發現,多數企業所推行之「平衡計分卡」,僅著重於設計四構面之關鍵績效指標,實為傳統績效管理之延伸範疇,能夠真正融會貫通其精髓概念、透過平衡計分卡制度充分發揮其策略發展與管控執行之能力者,仍屬有限;回顧國內相關論文,亦多以設計及規劃個案公司之平衡計分卡為主題,且偏重於衡量指標之設計與選擇,對於平衡計分卡整合企業資源以執行策略之特質及企業實際導入之過程較少著墨;故本研究以國內一採用平衡計分卡整合其策略管理及績效評估系統之特用化學公司為研究對象,自總公司、策略事業單位及共用服務單位三大層級,介紹個案公司在平衡計分卡導入初期之詳細內容與步驟,以及導入時所遇到之問題,並提出相關建議,俾作為個案公司及後續企業採用平衡計分卡時之參考。 | zh_TW |
dc.description.abstract (摘要) | In recent years, academic scholars and business world managers have both given increasing attention to the importance of strategic measurement systems. One of the approaches adopted is that of the Balanced Scorecard (BSC). This thesis conducts a case study under a domestic chemical company implementing balanced scorecard, and demonstrates how an organization can use balanced scorecard to integrate its strategy management and performance measurement system. The study illustrates the whole designing and implementing process in detail from the three different perspectives of the company, including headquarters, strategy business units (SBU), and shared service units (SSU). Furthermore, the problems and difficulties encountered and related suggestions are proposed in this thesis as well. These case study results and findings may be generalizable to other companies adopting or considering adopting the Balanced Scorecard as a strategic and management control device. | en_US |
dc.description.tableofcontents | 目錄 I圖目錄 II表目錄 IV第一章 緒論 1第一節 研究背景暨研究動機 1第二節 研究目的暨研究問題 4第三節 研究方法 6第四節 研究貢獻 6第五節 論文架構 7第二章 文獻探討9第一節 平衡計分卡觀念架構 9第二節 平衡計分卡實施問題之相關文獻 19第三節 研究延伸 34第三章 研究方法 37第一節 研究架構 37第二節 個案研究方法 38第四章 個案公司 42第一節 產業介紹 42第二節 個案公司簡介 46第三節 個案公司平衡計分卡專案架構簡介 52第五章 個案公司平衡計分卡推行內容 58第一節 總公司平衡計分卡 59第二節 策略事業單位平衡計分卡 81第三節 共用服務單位平衡計分卡 89第六章 研究結論、限制與建議 99第一節 研究結論 99第二節 研究限制 110第三節 建議與未來研究方向 111參考文獻 114 | zh_TW |
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dc.language.iso | en_US | - |
dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0903530191 | en_US |
dc.subject (關鍵詞) | 平衡計分卡 | zh_TW |
dc.subject (關鍵詞) | 個案研究 | zh_TW |
dc.subject (關鍵詞) | 策略管理 | zh_TW |
dc.subject (關鍵詞) | 績效評估 | zh_TW |
dc.subject (關鍵詞) | Balanced Scorecard | en_US |
dc.subject (關鍵詞) | case study | en_US |
dc.subject (關鍵詞) | strategy management | en_US |
dc.subject (關鍵詞) | performance measurement | en_US |
dc.title (題名) | 平衡計分卡導入過程、實施問題及解決之道-以個案公司為例 | zh_TW |
dc.type (資料類型) | thesis | en |
dc.relation.reference (參考文獻) | 一、中文參考文獻: | zh_TW |
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dc.relation.reference (參考文獻) | 于泳泓,2002,從台灣企業成功導入平衡計分卡實例談服務業導入之成效、各階段進程與產出,會計研究月刊,第205期(12月): 33-42。 | zh_TW |
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dc.relation.reference (參考文獻) | 周齊武,Haddad,吳安妮,施能錠,2001,探索實施平衡計分卡可能遭遇之問題,會計研究月刊,第183期(2月): 63-74。 | zh_TW |
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