| dc.contributor.advisor | 蔡維奇 | zh_TW |
| dc.contributor.author (Authors) | 羅逸琁 | zh_TW |
| dc.creator (作者) | 羅逸琁 | zh_TW |
| dc.date (日期) | 2006 | en_US |
| dc.date.accessioned | 18-Sep-2009 13:30:30 (UTC+8) | - |
| dc.date.available | 18-Sep-2009 13:30:30 (UTC+8) | - |
| dc.date.issued (上傳時間) | 18-Sep-2009 13:30:30 (UTC+8) | - |
| dc.identifier (Other Identifiers) | G0093355035 | en_US |
| dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/34991 | - |
| dc.description (描述) | 碩士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 企業管理研究所 | zh_TW |
| dc.description (描述) | 93355035 | zh_TW |
| dc.description (描述) | 95 | zh_TW |
| dc.description.abstract (摘要) | 防衛型印象管理策略( Defensive Impression Management )指的是個體在人際互動過程中，遇到負面事件而使得自我形象受到損害時，可以用來保護或修復形象的口語策略，主要可以區分為開脫、合理化及道歉三種策略。在過去探討工作面談中應徵者採用的印象管理策略的研究，多半著重在肯定型的策略，防衛型的策略則極少成為研究的關注焦點。本研究認為防衛型印象管理對面試官評價的提升具有影響，且在實際工作面談中亦有使用的可能性，因此本研究以防衛型印象管理的策略類型作為自變數，並以面試官質疑的負面事件類型（能力事件或道德事件）做為調節變數，探討工作面談中防衛型印象管理策略對面試官評價的影響。 本研究採二因子實驗設計方式，針對大台北地區20家企業組織中，196位具有面談經驗的主管，以隨機分派的方式觀看一組事先拍攝的面談錄影帶。研究結果發現，在受到面試官以負面事件質疑時，使用防衛型印象管理策略予以應對的應徵者，其面試官評價會高於未使用任何策略者；而在不同的事件類型下，應徵者採用策略之效果也有所不同：受到能力質疑時，採用道歉策略予以回應的應徵者其面試官評價最高；而道德受到質疑時，使用開脫策略予以辯解則是最有效的方式。 | zh_TW |
| dc.description.abstract (摘要) | Defensive impression management (defensive IM) refers to a process by which individuals use verbal tactics after their image has been damaged either by one’s own behavior or by information that surfaces during the interaction in order to repair one’s image (Stevens & Kristof, 1995). The importance of defensive IM in job interviews has been overlooked in the past studies. Therefore, the intention of this research was to focus on the effect of defensive IM in job interviews, and to explore the interaction effect of defensive IM and different types of negative event on interviewer’s evaluation. An experimental study was run to test the effects of interviewee’s defensive IM tactics on the interviewer’s evaluation following a negative event. The experimental was a 4*2 design. Defensive IM tactics (apologies, justifications, excuses, and no use of defensive IM) and types of negative events (ability-based and integrity based) were manipulated in the study. Subjects in present study are all managers who have at least one experience as interviewers in job interviews. Result has shown that: (1) Following a negative event, interviewees who perform defensive IM tactics will receive higher evaluation from interviewer than those who does not. (2) If the negative event is ability-based, interviewees who perform apologies tactics would receive higher evaluation from interviewer than those who use justifications tactic, and those who perform excuses would get lowest evaluation. (3) If the negative event is integrity-based, interviewees who perform excuses tactics would receive higher evaluation from interviewer than those who use justification tactic, and those who perform apologies would get lowest evaluation. | en_US |
| dc.description.tableofcontents | 目 錄第一章 緒論 1第一節 研究動機 1第二節 研究目的 4第二章 文獻探討 5第一節 印象管理策略之內涵及分類 5第二節 防衛型印象管理策略 8第三節 負面事件性質之干擾角色 13第三章 研究方法 17第一節 研究架構與假設 17第二節 前測階段 19第三節 研究對象 21第四節 實驗程序 22第五節 實驗設計與研究變數測量 24第六節 研究工具 27第七節 正式施測統計分析 29第四章 統計分析 30第一節 控制變數的檢定 31第二節 操弄變數的檢定 36第三節 研究假設的驗證 40第五章 結論與建議 44第一節 結論 45第二節 研究限制 48第三節 後續研究建議 50第四節 總結 52參考文獻 54附錄一 影片劇本 60附錄二 施測問卷題本 67圖目錄圖2-1印象管理策略分類圖 5圖2-2 防衛型印象管理策略之責任承擔關係 12圖3-1 本研究之研究架構圖 17圖4-1 面試官評價之交互關係圖 43 表目錄表3-1 本研究之研究假說 18表3-2 本研究對象所屬產業及部門彙整表 21表4-1 各組變數分布表 30表4-2 統計檢定力一覽表 30表4-3 各組性別分布及卡方檢定表 31表4-4 各組年齡分布及F值檢定表 32表4-5 外表吸引力之因素分析表 32表4-6主試官知覺之應徵者外表吸引力檢驗表 32表4-7 非口語行為之因素分析表 33表4-8主試官知覺之應徵者非口語行為檢驗表 33表4-9主試官知覺之負面事件嚴重性檢驗表 35表4-10 不同組別受試者在道歉策略問項上得分之差異分析 37表4-11 不同組別受試者在合理化策略問項上得分之差異分析 38表4-12 不同組別受試者在開脫策略問項上得分之差異分析 38表4-13 面試官評價變數之因素分析表 40表4-14 各組面試官評價得分分布 41表4-15 假說一檢驗表 41表4-16 假說二、假說三檢驗表 42 | zh_TW |
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| dc.language.iso | en_US | - |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0093355035 | en_US |
| dc.subject (關鍵詞) | 印象管理 | zh_TW |
| dc.subject (關鍵詞) | 道歉策略 | zh_TW |
| dc.subject (關鍵詞) | 合理化策略 | zh_TW |
| dc.subject (關鍵詞) | 開脫策略 | zh_TW |
| dc.subject (關鍵詞) | 工作面談 | zh_TW |
| dc.title (題名) | 工作面談情境中應徵者防衛型印象管理策略應用之有效性研究 | zh_TW |
| dc.title (題名) | Exploring the Effects of Applicant Defensive Impression Management Tactics on Interviewer Evaluations in Job Interviews | en_US |
| dc.type (資料類型) | thesis | en |
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