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題名 遠距教學系統滿意度與接受度之研究:以適應性結構化理論為基礎 作者 廖莉芬
Li-Fen, Liao貢獻者 湯宗益
Tzung-I, Tang
廖莉芬
Li-Fen, Liao關鍵詞 遠距教學系統
系統滿意度
適應性結構化理論
系統運用過程日期 2002 上傳時間 18-Sep-2009 14:21:50 (UTC+8) 摘要 摘 要系統滿意度與接受度一直是資管學者所探討的研究主題之一，過去有許多學者是從許多不同的角度來進行研究，有些學者是從使用者態度與信念的角度來探討系統接受度，有些學者是從任務/科技配合的角度來探討系統的接受度與任務績效的關係，也有些學者發現群體之間的互動以及群體與系統間的互動才是影響系統成效的重要因素。資訊系統的人機互動一直是資管領域重要的研究議題，雖然過去已經有許多的研究在於資訊系統的人機互動上，然而對於遠距教學系統的互動卻較為缺乏。由於過去的研究很少以遠距學習的群體特性對系統運作所產生的影響進行深度探討，故本研究是以群體互動的觀點，來探討群體使用者對於系統的運用過程，以及對於系統的接受度與滿意度的研究。本研究是以適應性結構化理論的觀點，來探討群體使用者對於遠距教學系統運用的影響。適應性結構化理論指出了群體的成果並不是直接從科技或任務而來的，而是反映到這個群體是如何運用科技與相關資源後的結果。本研究以政大以及交大的遠距教學系統為其研究標的，並以參與遠距學習的學生作為問卷發放之對象，共有398份問卷資料以為分析與驗證本研究之模型。研究結果發現，除了老師的教學技巧對於遠距教學系統運用並沒有顯示出正面的影響關係之外，本研究的其他構面如科技、老師、學生以及課程等構面的相關因素都有正面的影響關係。關鍵字：遠距教學系統、系統滿意度、適應性結構化理論、系統運用過程
AbstractSystem acceptance and satisfaction is one of important issues in MIS field. Many researchers use different perspectives to study system acceptance and satisfaction. Some researchers use user’s attitude and belief to discuss system acceptance, others use task/technology perspective to discuss the relationship between system acceptance and task performance. Some scholars found system appropriation processes between users and technology is the most important factor.Man machine interaction is an important topic in MIS field. Though many researches have done in information system interaction, the interaction in distance learning system still lack of study. Few researches focus on the impact of learning group’s characteristics to system appropriations. Our research use the perspective of group interaction to depicts system appropriation and system outcomes.In the research, we based on Adaptive Structuration Theory to form our research model. Adaptive Structuration Theory points out that the system outcomes does not come directly from task or technology, it reflects how group users appropriate the system. The target systems in our research are the distance learning systems in National ChengChi University and National Chiao-Tung University. Survey data gathered from 398 students were used to test our model.The results shows that except teacher’s teaching skill, all other dimensions include technology, learner, and course are all positively affect system appropriation. Results provided substantial support for the propositions that technology and group structure will affect system use and system satisfaction.Keywords: distance learning system, system satisfaction, adaptive structuration theory, system appropriation processes參考文獻 參考文獻：
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國立政治大學
資訊管理研究所
88356501
91資料來源 http://thesis.lib.nccu.edu.tw/record/#G0088356501 資料類型 thesis dc.contributor.advisor 湯宗益 zh_TW dc.contributor.advisor Tzung-I, Tang en_US dc.contributor.author (Authors) 廖莉芬 zh_TW dc.contributor.author (Authors) Li-Fen, Liao en_US dc.creator (作者) 廖莉芬 zh_TW dc.creator (作者) Li-Fen, Liao en_US dc.date (日期) 2002 en_US dc.date.accessioned 18-Sep-2009 14:21:50 (UTC+8) - dc.date.available 18-Sep-2009 14:21:50 (UTC+8) - dc.date.issued (上傳時間) 18-Sep-2009 14:21:50 (UTC+8) - dc.identifier (Other Identifiers) G0088356501 en_US dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/35175 - dc.description (描述) 博士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 資訊管理研究所 zh_TW dc.description (描述) 88356501 zh_TW dc.description (描述) 91 zh_TW dc.description.abstract (摘要) 摘 要系統滿意度與接受度一直是資管學者所探討的研究主題之一，過去有許多學者是從許多不同的角度來進行研究，有些學者是從使用者態度與信念的角度來探討系統接受度，有些學者是從任務/科技配合的角度來探討系統的接受度與任務績效的關係，也有些學者發現群體之間的互動以及群體與系統間的互動才是影響系統成效的重要因素。資訊系統的人機互動一直是資管領域重要的研究議題，雖然過去已經有許多的研究在於資訊系統的人機互動上，然而對於遠距教學系統的互動卻較為缺乏。由於過去的研究很少以遠距學習的群體特性對系統運作所產生的影響進行深度探討，故本研究是以群體互動的觀點，來探討群體使用者對於系統的運用過程，以及對於系統的接受度與滿意度的研究。本研究是以適應性結構化理論的觀點，來探討群體使用者對於遠距教學系統運用的影響。適應性結構化理論指出了群體的成果並不是直接從科技或任務而來的，而是反映到這個群體是如何運用科技與相關資源後的結果。本研究以政大以及交大的遠距教學系統為其研究標的，並以參與遠距學習的學生作為問卷發放之對象，共有398份問卷資料以為分析與驗證本研究之模型。研究結果發現，除了老師的教學技巧對於遠距教學系統運用並沒有顯示出正面的影響關係之外，本研究的其他構面如科技、老師、學生以及課程等構面的相關因素都有正面的影響關係。關鍵字：遠距教學系統、系統滿意度、適應性結構化理論、系統運用過程 zh_TW dc.description.abstract (摘要) AbstractSystem acceptance and satisfaction is one of important issues in MIS field. Many researchers use different perspectives to study system acceptance and satisfaction. Some researchers use user’s attitude and belief to discuss system acceptance, others use task/technology perspective to discuss the relationship between system acceptance and task performance. Some scholars found system appropriation processes between users and technology is the most important factor.Man machine interaction is an important topic in MIS field. Though many researches have done in information system interaction, the interaction in distance learning system still lack of study. Few researches focus on the impact of learning group’s characteristics to system appropriations. Our research use the perspective of group interaction to depicts system appropriation and system outcomes.In the research, we based on Adaptive Structuration Theory to form our research model. Adaptive Structuration Theory points out that the system outcomes does not come directly from task or technology, it reflects how group users appropriate the system. The target systems in our research are the distance learning systems in National ChengChi University and National Chiao-Tung University. Survey data gathered from 398 students were used to test our model.The results shows that except teacher’s teaching skill, all other dimensions include technology, learner, and course are all positively affect system appropriation. Results provided substantial support for the propositions that technology and group structure will affect system use and system satisfaction.Keywords: distance learning system, system satisfaction, adaptive structuration theory, system appropriation processes en_US dc.description.tableofcontents 目 錄目錄.......................................................i圖目錄.....................................................iii表目錄.....................................................iv第一章 緒論................................................1第一節 研究背景.........................................1第二節 研究動機.........................................2第三節 研究目的與研究問題...............................3第四節 研究限制.........................................4第五節 研究貢獻.........................................6第六節 論文結構.........................................7第二章 文獻探討............................................9第一節 遠距學習.........................................9第二節 適應性結構化理論.................................17第三節 學生特性在電腦中介通訊學習的影響.................31第三章 研究模型與方法......................................35第一節 研究模型推導過程.................................35第二節 研究假說.........................................44第三節 變數與操作型定義.................................50第四節 問卷設計.........................................63第五節 研究設計.........................................66第四章 資料分析............................................69第一節 基本資料說明.......................................69第二節 測量模型之檢測.....................................71第三節 假說檢定...........................................82第四節 研究發現...........................................89第五章 結論與建議..........................................91第一節 研究結果說明.......................................91第二節 對實務上的建議.....................................96第三節 未來研究方向.......................................97參考文獻...................................................99附錄一：研究問卷...........................................111 zh_TW dc.format.extent 9555 bytes - dc.format.extent 10050 bytes - dc.format.extent 13261 bytes - dc.format.extent 14344 bytes - dc.format.extent 23725 bytes - dc.format.extent 104315 bytes - dc.format.extent 115648 bytes - dc.format.extent 184854 bytes - dc.format.extent 123713 bytes - dc.format.extent 40271 bytes - dc.format.extent 29354 bytes - dc.format.mimetype application/pdf - dc.format.mimetype application/pdf - dc.format.mimetype application/pdf - dc.format.mimetype application/pdf - dc.format.mimetype application/pdf - dc.format.mimetype application/pdf - dc.format.mimetype application/pdf - dc.format.mimetype application/pdf - dc.format.mimetype application/pdf - dc.format.mimetype application/pdf - dc.format.mimetype application/pdf - dc.language.iso en_US - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0088356501 en_US dc.subject (關鍵詞) 遠距教學系統 zh_TW dc.subject (關鍵詞) 系統滿意度 zh_TW dc.subject (關鍵詞) 適應性結構化理論 zh_TW dc.subject (關鍵詞) 系統運用過程 zh_TW dc.title (題名) 遠距教學系統滿意度與接受度之研究:以適應性結構化理論為基礎 zh_TW dc.type (資料類型) thesis en dc.relation.reference (參考文獻) 參考文獻： zh_TW dc.relation.reference (參考文獻) 中文部分 zh_TW dc.relation.reference (參考文獻) 1. 吳肇銘，”影響網站使用意向之因素研究—以入門網站為例”，中央大學博士論文，1998。 zh_TW dc.relation.reference (參考文獻) 2. 李素卿譯，當代教育心理學，五南圖書出版公司，1999。 zh_TW dc.relation.reference (參考文獻) 3. 孫培真，”影響非同步網路學習系統接受度與滿意度之因素：一個以結構化理論為基礎之研究”，中山大學博士論文，2000。 zh_TW dc.relation.reference (參考文獻) 英文部分 zh_TW dc.relation.reference (參考文獻) 1. 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