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題名 從動態能力觀點衡量跨組織資訊系統績效
The Performance Impact of Inter-organizational Systems: From a Dynamic Capability Perspective
作者 陳千慧
Chen, Chien Hui
貢獻者 張欣綠
Chang, Hsin Lu
陳千慧
Chen, Chien Hui
關鍵詞 跨組織資訊系統
動態能力
供應鏈整合
供應鏈協調
Inter-organizational systems
dynamic capability
supply chain integration
supply chain coordination
日期 2006
上傳時間 18-Sep-2009 14:31:32 (UTC+8)
摘要 現今,許多公司與他們的供應商夥伴建立跨組織資訊系統交換資訊、給予對方更快速的回應,以在快速變遷的環境之下維持競爭力。此篇研究進行文獻探討之後,分別從流程觀點還有動態能力觀點這兩個研究理論的基礎之下建立了研究架構,來衡量跨組織資訊系統的績效。我們的研究架構提出,一間公司有兩個重要的動態能力,分別是供應鏈的整合能力還有協調能力,在資訊科技的投資上還有公司績效之間扮演相當重要的角色。


我們在台灣的PC產業中發行問卷來衡量此研究架構,利用線性回歸來驗證假設。實驗結果支持了論文中的兩個假設:(1)跨組織資訊系統正向影響動態能力,(2)供應鏈的整合能力在跨組織資訊系統投資還有公司績效中間扮演重要的中介角色。
Nowadays, firms usually develop inter-organizational systems (IOS) with their suppliers to exchange information and give each other faster responses to sustain their competency under a fast-changing environment. This study reviewed past literature and developed a research framework to evaluate IOS performance based upon two theoretical perspectives: process view and dynamic capabilities. This framework proposed that firms’ dynamic capabilities-- supply chain integration capability and supply chain coordination capability might be an important mediator between IOS investment and firm performance.

A general survey is conducted in Taiwan PC industry to validate the research model. A linear regression is used to testify the hypotheses. The results support our two hypotheses: (1) IOS investment is positively related to the dynamic capabilities, which also have obvious impact on firm performance; (2) supply chain integration is an important mediator between IOS investments and firm performance, and on the other hand, firm performance is partially mediated by supply chain coordination.
參考文獻 Arun Rai, Ravi Patnayakuni, Nainika Seth. Firm performance impacts of digitally enabled supply chain integration capabilities. MIS Quarterly, June 2006, Vol. 30 No.2, pp.225-246
Anitesh Barua, Prabhudev, Andrew B. Whinston. An empirical investigation of net-enabled business value. MIS Querterly, December 2004, Vol.28 No.4, pp. 585-620
Anitesh Barua, Charles H. Kriebel, Tridas Mukhopadhyay. Information technologies and business value: an analytic and empirical investigation. Institute for operations and the management sciences 1995.
Brian L.DOS Santos. Justifying investments in new information technologies. Journal of Management Information Systems, Spring 1991, Vol. 7, No. 4, pp. 71-90
Christina Soh, M. Lynne Markus. How it creates business value: A process theory synthesis. International Conference on Information Systems, 1995.
David J. Teece, Gary Pisano, Amy Shuen. Dynamic capabilities and strategic management. Strategic Management Journal, 1997, Vol. 18:7, 509-533
Erik Brynjolfsson, Lorin M. Hitt. Beyond the Productivity Paradox. Communication of the ACM, August 1998; Vol. 41, No.8
Fangruo Chen, Awi Federgruen, Yu-Sheng Zheng. Coordination mechanisms for a distribution system with one supplier and Multiple Retailers. Management Science, May 2001; 47, 5, pp. 603
Frederick J. Riggins, Tridas Mukhopadhyay. Interdependent benefits from interorganizational systems: Opportunities for business partner reengineering. Journal of management information systems, Fall 1994, Vol.11, No.2, pp. 37-57
John T. Mentzer, William DeWitt, James S. Keebler, et al. Defining supply chain management. Journal of business logistics, 2001, Vol.22, Iss.2, pp.1-25
Judith Gebauer, Peter Buxmann. Assessing the value of interorganizational systems to support business transactions. International journal of electronic commerce, 2000.
Ganesh D. Bhatt, Varun Grover. Types of information technology capabilities and thier role in competitive advantages: an empirical study. Journal of management information systems, Fall 2005, Vol.22, No.2, pp. 253-277
Kathleen M. Eisenhardt, Jeffery A. Martin. Dynamic capabilities: What are they? Strategic Management Journal, Oct/Nov 2000, pg.1105
Kyung Kim, Narayan S. Umanath, Bum Hun Kim. Journal of management information systems, Winter 2005-6, Vol.22, No.3, pp. 293-320
Lei Xu, Benita M Beamon. Supply chain coordination and cooperation mechanisms: An attribute-based approach. Journal of supply chain management, Winter 2006; 42, 1, pp.4
Lorin M. Hitt, Erik Brynjolfsson. Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value. MIS Quarterly, June 1996, pp. 121-142
M. Bensaou, N. Venkatraman. Configurations of interorganizational relationships: A comparison between U.S. and Japanese automakers. Management Science, September 1995, Vol.41, No.9
Michael R, Galbreth, Salvatore T. March, Gary D. Scudder, Mikhael Shor. A game-theoretic model of E-Marketplace participation growth. Journal of management information systems, Summer 2005, Vol. 22, No.1, pp. 295-319
Michael J. Tippins, Ravipreet S. Sohi. IT competency and firm performance. Strategic Management Journal, 2003, 24: 745-761
Rajesh Piplani, Yonghui Fu. A coordination framework for supply chain inventory alignment. Journal of manufacturing technology management, 2005, pp. 598.
Rajiv D. Banker, Indranil R. Bardhan, Hsihui Chang, Shu Lin. Plant information systems, manufacturing capabilities, and plant performance. MIS Quarterly, June 2006, Vol. 30 No.2 pp.315-337
Sanjay Gosain, Arvind Malhotra, Omar A. El Sawy. Coordination for flexibility in e-Business supply chains. Journal of management information systems, Winter 2004-5, Vol. 21, No.3, pp. 7-45
Sumit Sircar, Joe L. Turnbow, Bijoy Bordoloi. A framework for assessing the relationship between information technology investments and firm performance. Journal of management information systems, Spring 2000, Vol.16, No.4, pp.69-97
Thomas W. Malone, Kevin Crowston. The interdisciplinary study of coordination. ACM computing survey, March 1994, Vol 26, No.1.
描述 碩士
國立政治大學
資訊管理研究所
94356010
95
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0094356010
資料類型 thesis
dc.contributor.advisor 張欣綠zh_TW
dc.contributor.advisor Chang, Hsin Luen_US
dc.contributor.author (Authors) 陳千慧zh_TW
dc.contributor.author (Authors) Chen, Chien Huien_US
dc.creator (作者) 陳千慧zh_TW
dc.creator (作者) Chen, Chien Huien_US
dc.date (日期) 2006en_US
dc.date.accessioned 18-Sep-2009 14:31:32 (UTC+8)-
dc.date.available 18-Sep-2009 14:31:32 (UTC+8)-
dc.date.issued (上傳時間) 18-Sep-2009 14:31:32 (UTC+8)-
dc.identifier (Other Identifiers) G0094356010en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/35240-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 94356010zh_TW
dc.description (描述) 95zh_TW
dc.description.abstract (摘要) 現今,許多公司與他們的供應商夥伴建立跨組織資訊系統交換資訊、給予對方更快速的回應,以在快速變遷的環境之下維持競爭力。此篇研究進行文獻探討之後,分別從流程觀點還有動態能力觀點這兩個研究理論的基礎之下建立了研究架構,來衡量跨組織資訊系統的績效。我們的研究架構提出,一間公司有兩個重要的動態能力,分別是供應鏈的整合能力還有協調能力,在資訊科技的投資上還有公司績效之間扮演相當重要的角色。


我們在台灣的PC產業中發行問卷來衡量此研究架構,利用線性回歸來驗證假設。實驗結果支持了論文中的兩個假設:(1)跨組織資訊系統正向影響動態能力,(2)供應鏈的整合能力在跨組織資訊系統投資還有公司績效中間扮演重要的中介角色。
zh_TW
dc.description.abstract (摘要) Nowadays, firms usually develop inter-organizational systems (IOS) with their suppliers to exchange information and give each other faster responses to sustain their competency under a fast-changing environment. This study reviewed past literature and developed a research framework to evaluate IOS performance based upon two theoretical perspectives: process view and dynamic capabilities. This framework proposed that firms’ dynamic capabilities-- supply chain integration capability and supply chain coordination capability might be an important mediator between IOS investment and firm performance.

A general survey is conducted in Taiwan PC industry to validate the research model. A linear regression is used to testify the hypotheses. The results support our two hypotheses: (1) IOS investment is positively related to the dynamic capabilities, which also have obvious impact on firm performance; (2) supply chain integration is an important mediator between IOS investments and firm performance, and on the other hand, firm performance is partially mediated by supply chain coordination.
en_US
dc.description.tableofcontents 1. Introduction 1
1.1. Background and Motivations 1
1.2. Research arrangement 2
2. Literature review 3
2.1. IT Performance 3
2.2. Process View 3
2.3. Dynamic Capabilities 5
3. Development of Research Framework 7
3.1. Research framework 7
3.2. Hypotheses 9
4. Methodology 11
4.1. Operationalization of the dynamic capability construct 11
4.2. Data Collection 12
4.3. Measure Assessment 13
4.4. Reliability and Validity 15
5. Results and Discussion 19
5.1. Results 19
5.2. Findings 22
6. Conclusion 25
7. Reference 27
8. Appendix A (English Version) 29
Appendix B (Chinese Version) 33
zh_TW
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dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0094356010en_US
dc.subject (關鍵詞) 跨組織資訊系統zh_TW
dc.subject (關鍵詞) 動態能力zh_TW
dc.subject (關鍵詞) 供應鏈整合zh_TW
dc.subject (關鍵詞) 供應鏈協調zh_TW
dc.subject (關鍵詞) Inter-organizational systemsen_US
dc.subject (關鍵詞) dynamic capabilityen_US
dc.subject (關鍵詞) supply chain integrationen_US
dc.subject (關鍵詞) supply chain coordinationen_US
dc.title (題名) 從動態能力觀點衡量跨組織資訊系統績效zh_TW
dc.title (題名) The Performance Impact of Inter-organizational Systems: From a Dynamic Capability Perspectiveen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Arun Rai, Ravi Patnayakuni, Nainika Seth. Firm performance impacts of digitally enabled supply chain integration capabilities. MIS Quarterly, June 2006, Vol. 30 No.2, pp.225-246zh_TW
dc.relation.reference (參考文獻) Anitesh Barua, Prabhudev, Andrew B. Whinston. An empirical investigation of net-enabled business value. MIS Querterly, December 2004, Vol.28 No.4, pp. 585-620zh_TW
dc.relation.reference (參考文獻) Anitesh Barua, Charles H. Kriebel, Tridas Mukhopadhyay. Information technologies and business value: an analytic and empirical investigation. Institute for operations and the management sciences 1995.zh_TW
dc.relation.reference (參考文獻) Brian L.DOS Santos. Justifying investments in new information technologies. Journal of Management Information Systems, Spring 1991, Vol. 7, No. 4, pp. 71-90zh_TW
dc.relation.reference (參考文獻) Christina Soh, M. Lynne Markus. How it creates business value: A process theory synthesis. International Conference on Information Systems, 1995.zh_TW
dc.relation.reference (參考文獻) David J. Teece, Gary Pisano, Amy Shuen. Dynamic capabilities and strategic management. Strategic Management Journal, 1997, Vol. 18:7, 509-533zh_TW
dc.relation.reference (參考文獻) Erik Brynjolfsson, Lorin M. Hitt. Beyond the Productivity Paradox. Communication of the ACM, August 1998; Vol. 41, No.8zh_TW
dc.relation.reference (參考文獻) Fangruo Chen, Awi Federgruen, Yu-Sheng Zheng. Coordination mechanisms for a distribution system with one supplier and Multiple Retailers. Management Science, May 2001; 47, 5, pp. 603zh_TW
dc.relation.reference (參考文獻) Frederick J. Riggins, Tridas Mukhopadhyay. Interdependent benefits from interorganizational systems: Opportunities for business partner reengineering. Journal of management information systems, Fall 1994, Vol.11, No.2, pp. 37-57zh_TW
dc.relation.reference (參考文獻) John T. Mentzer, William DeWitt, James S. Keebler, et al. Defining supply chain management. Journal of business logistics, 2001, Vol.22, Iss.2, pp.1-25zh_TW
dc.relation.reference (參考文獻) Judith Gebauer, Peter Buxmann. Assessing the value of interorganizational systems to support business transactions. International journal of electronic commerce, 2000.zh_TW
dc.relation.reference (參考文獻) Ganesh D. Bhatt, Varun Grover. Types of information technology capabilities and thier role in competitive advantages: an empirical study. Journal of management information systems, Fall 2005, Vol.22, No.2, pp. 253-277zh_TW
dc.relation.reference (參考文獻) Kathleen M. Eisenhardt, Jeffery A. Martin. Dynamic capabilities: What are they? Strategic Management Journal, Oct/Nov 2000, pg.1105zh_TW
dc.relation.reference (參考文獻) Kyung Kim, Narayan S. Umanath, Bum Hun Kim. Journal of management information systems, Winter 2005-6, Vol.22, No.3, pp. 293-320zh_TW
dc.relation.reference (參考文獻) Lei Xu, Benita M Beamon. Supply chain coordination and cooperation mechanisms: An attribute-based approach. Journal of supply chain management, Winter 2006; 42, 1, pp.4zh_TW
dc.relation.reference (參考文獻) Lorin M. Hitt, Erik Brynjolfsson. Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value. MIS Quarterly, June 1996, pp. 121-142zh_TW
dc.relation.reference (參考文獻) M. Bensaou, N. Venkatraman. Configurations of interorganizational relationships: A comparison between U.S. and Japanese automakers. Management Science, September 1995, Vol.41, No.9zh_TW
dc.relation.reference (參考文獻) Michael R, Galbreth, Salvatore T. March, Gary D. Scudder, Mikhael Shor. A game-theoretic model of E-Marketplace participation growth. Journal of management information systems, Summer 2005, Vol. 22, No.1, pp. 295-319zh_TW
dc.relation.reference (參考文獻) Michael J. Tippins, Ravipreet S. Sohi. IT competency and firm performance. Strategic Management Journal, 2003, 24: 745-761zh_TW
dc.relation.reference (參考文獻) Rajesh Piplani, Yonghui Fu. A coordination framework for supply chain inventory alignment. Journal of manufacturing technology management, 2005, pp. 598.zh_TW
dc.relation.reference (參考文獻) Rajiv D. Banker, Indranil R. Bardhan, Hsihui Chang, Shu Lin. Plant information systems, manufacturing capabilities, and plant performance. MIS Quarterly, June 2006, Vol. 30 No.2 pp.315-337zh_TW
dc.relation.reference (參考文獻) Sanjay Gosain, Arvind Malhotra, Omar A. El Sawy. Coordination for flexibility in e-Business supply chains. Journal of management information systems, Winter 2004-5, Vol. 21, No.3, pp. 7-45zh_TW
dc.relation.reference (參考文獻) Sumit Sircar, Joe L. Turnbow, Bijoy Bordoloi. A framework for assessing the relationship between information technology investments and firm performance. Journal of management information systems, Spring 2000, Vol.16, No.4, pp.69-97zh_TW
dc.relation.reference (參考文獻) Thomas W. Malone, Kevin Crowston. The interdisciplinary study of coordination. ACM computing survey, March 1994, Vol 26, No.1.zh_TW