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題名 跨組織資訊系統應用在大陸之績效的關鍵性因素: 以關係觀點出發的個案研究
The Determinant Factors of IOS Performance in China: A Case Study Using Relational View
作者 蘇澄軒
Su, Cheng Hsuan
貢獻者 張欣綠
Chang, Hsin Lu
蘇澄軒
Su, Cheng Hsuan
關鍵詞 關係觀點
跨組織資訊系統
跨組織資訊系統績效
大陸
電子化企業
relational view
IOS performance
inter-organizational information system
China
e-business
日期 2006
上傳時間 18-Sep-2009 14:31:51 (UTC+8)
摘要 在現今全球化的商業環境下,企業越來越倚重與商業夥伴的合作,而跨組織資訊系統也成為了強化競爭優勢的有利工具。而大陸憑著廉價的勞動成本以及廣大的新興市場,在全球供應練上漸漸扮演了越來越重要的角色。如何在大陸發展成了其他國家企業的重要課題,而台灣由於地理、文化、語言相近的優勢下,更顯得其重要性。本研究試圖由關係觀點所提出的四個因素出發,探討跨組織資訊系統應用在大陸其績效的決定性因素。經過單一個案研究的分析,結果顯示有效管理對於跨組織資訊系統有強很大影響,相對之下互補性資源幾乎沒有影響力。
As corporations rely more on collaboration with partners to enhance their position in the global business environment, many of them apply specific IOS as a powerful tool to link with their trading partners to take full advantage of collaboration. China with huge manufacturing base and huge market has been an important part of global supply chain. It is important for other countries to know how to do business with China, especially for Taiwan because of the approximation of geography, culture and language. To fulfill this need, this research aims to find out the key factors that influence IOS performance in China through an observation of a binary relationship built upon IOS by a Taiwanese OEM and its China suppliers<br>The literature review leads this research to propose four factors that will influence IOS performance in China based on the relational view. A single-case study is then taken to detect the determinant factors that will affect IOS performance in China base on the relational view. The results show that effective governance strongly affect IOS performance, whereas complementary resource endowment has extremely fewer influence on IOS performance. Further, the most important items overall are coordination of decision and operation integration and monitoring and control. That is, IOS success in China depends mostly on whether the firms can cooperate with each other through the IOS and keep the ability of monitoring and control the status of transactions and partners. Moreover, the results show us that different types of suppliers may have different concern with IOS relationship, and thus a conditional implementation plan is necessary to IOS success in China
參考文獻 Barney, J. "Firm Resources and Sustained Competitive Advantage," Journal of Management (17:1) 1991, pp. 99-120.
Bian, Y., “Bringing Strong Ties Back In: Indirect Ties, Network Bridges, and Job Searches in China,” American Sociological Review, 1997, Vol. 62, pp.366–385.
Davies, H., Leung, T., Luk, S. and Wong, Y., “The Benefits of ‘‘Guanxi’’ – The Value of Relationships in Developing the Chinese Market,” Industrial Marketing Management, 1995, Vol. 24, pp.207–214.
Dyer, J.H. and Singh, J., ”The Relational View :Cooperative Strategy and Source of Interorganizational Competitive Advantage,” Academy of Management Review, 1998, Vol. 23, No. 4, pp. 660-679.
Dyer, J.H. and Nobeoka, K., “Creating and Managing a High Performance Knowledge-Sharing Network: The TOYOTA Case,” Strategic Management Journal, 2000, Vol. 21, pp. 345-367.
Dyer, J.H., Kale, P. and Singh, H., “How to make strategic alliances work,” MIT Sloan Management Review; Summer 2001, Vol. 42, No. 4, ABI/INFORM Global pp. 37.
Grant, R., "Prospering in dynamically-competitive environments: Organizational capability as knowledge integration," Organization Science (7) 1996, pp 375-387.
Hitt, A.M., Ahlstorm, D., Dacin, M.T., Levitas, E., Svobodina, L., “The Institutional Effects on Strategic Alliance Partner Selection in Transition Economies: China vs. Russia,” Organization Science, March-April 2004, Vol. 12, No. 2, pp. 173-185.
Hsieh, C.T., Lai, F. and Shi, W., “Information orientation and its impacts on information asymmetry and e-business adoption: Evidence from China’s international trading industry,” Industrial Management & Data Systems, Vol. 106, No. 6, 2006 pp. 825-840.
Jing, L., “A Comparative Analysis of the Information Communication Technology Industry in China Confronting the Digital Divide in China,” The Chinese Economy, January–February 2006, Vol. 39, No. 1, pp. 74–83.
Kim, K.K., and Umanath, N.S., “An empirical investigation of electronic integration in supply channel relationship,” In P. De and J.I. DeGross (eds.), Proceedings of the Twentieth International Conference on Information Systems. Atlanta: Association for Information Systems, 1999, pp. 546–551.
Kim, K.K., and Umanath, N.S., “Information Transfer in B2B Procurement: An Empirical Analysis and Measurement,” Information & Management, 2005, Vol. 42, pp.813-828.
Klein, B., Crawford, R. G., and Alchian, A. A., “Vertical integration, appropriable rents, and the competitive contracting process,” Journal of Law and Economics (21) 1978, pp 297-326.
Lee, H.L., “Creating value through supply chain integration,” Supply Chain Management Review, September–October 2000, Vol. 4, No. 4, pp. 30–36.
Lu, X.H., Huang, L.H., Heng, S.H., “Critical success factors of inter-organization information systems—A case study of Cisco and Xiao Tong in China,” Information & Management, 2006, Vol. 43, pp. 395-408.
Luo, Y., “Guanxi: Principles, Philosophies, and Implications,” Human Systems Management, 1997, Vol. 16, pp. 43–52.
Luo, Y., “Partner Selection and Venturing Success: The Case of Joint Ventures with Firms in the People’s Republic of China,” Organization Science, November-December 1997, Vol. 8, No. 6.
Mao, E. and Palvia, P., “Testing an Extended Model of IT Acceptance in the Chinese Cultural Context,” Database for Advances in Information Systems, Spring 2006; 37, 2/3; ABI/INFORM Global pg. 20
Matteo, M.D., “The Supply Chain: Sourcing in China,” The China Business Review, September-October 2003.
Millington, A., Eberhardt, M. and Wilkinson, B., “Gift Giving, Guanxi and Illicit Payments in Buyer–Supplier Relations in China: Analysing the Experience of UK Companies,” Journal of Business Ethics, 2005, Vol. 57, pp. 255–268.
Mueller, M. and Tan, Z., China in the Information Age: Telecommunications and the Dilemmas of Reform, Washington, DC/Westport, CT: The Center of Strategic and ternational Studies (CSIS)/Praeger Publishers, 1997
North, D.C. Institutions, institutional change and economic performance Cambridge, England: Cambridge University Press, 1990.
Pavipatnayakuni, R., Rai, A. and Seth, N., “Relational Antecedents of Information Flow Integration for Supply Chain Coordination,” Journal of Management Information System, Summer 2006, Vol. 23, No.1, pp.13-49.
Perry, M.K. "Vertical integration," in: Handbook of industrial organization, I.R.S.R.W. (Eds.) (ed.), Amsterdam: North Holland, 1989, pp. 185-255.
REIMERS, K., LI, M. and CHEN,G., “A Multi-Level Approach for Devising Effective B2B E-Commerce Development Strategies with an Application to the Case of China,” Electronic Commerce Research, 2004,Vol. 4, pp.287–305.
Rumelt, R. P. “Toward a Strategic Theory of The Firm. In R.B. Lamb (Ed.),” Competitive Strategic Management, 1984, 556-571, Englewood Cliffs, NJ: Prentice-Hall.

Shin, S.K., Ishman, M. and Sanders, G., “An empirical investigation of socio-cultural factors of information sharing in China,” Information & Management, 2007, Vol. 44, pp. 165-174.
Steidlmeier, P., “Gift Giving, Bribery and Corruption: Ethical Management of Business Relationships in China,” Journal of Business Ethics, 1999, Vol. 20, pp. 121–132.
Sternquist, B., Chen, Z. and Huang, Y., “The Supply Chain: Buyer-Supplier Relationships in China,” The China Business Review, September-October 2003, pp. 34-37.
Subramani, M. and Venkatrman, N., “Safegarding Investments in Asymmetric Interorganization Relationships : Theory and Evidence,” Academy of Management Journal, 2003, Vol. 46, No. 1, 46-62
Subramani, M., “How Do Suppliers Benefit From Information Technology Use In Supply Chain Relationships?” MIS Quarterly, March 2004, Vol. 28, No. 1, pp.45-73.
Tan, Z. and Ouyang, W., “Factors Affecting E-commerce Diffusion in China,” Communications of AIS 10 (Special issue on globalization and e-commerce), 2003.
Tan, Z. and Ouyang, W., “Diffusion and Impacts of The Internet and E-Commerce in China,” 2004 Electronic Markets (Special Selection: Globalization and Electronic Commerce), Vol.14, pp.25-35.
Teece, D.J. "Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy," in: The competitive challenge: Strategies for industrial innovation and renewal, I.D.J.T. (Ed.) (ed.), Cambridge, MA: Ballinger, 1987, pp. 185-219.
Wang, T., The 2001 Blue Book of E-Commerce in China, Beijing: China Finance Press, 2001.
Wang, G.A., “On Obstacles to E-business Development in Mainland China,”Quarterly Journal of Electronic Commerce, 2002, Vol. 3, No.4, pp. 417-427
Wang, T.G., Tai, C.F., Wel, H.L., “A Virtual Integration Theory of Improved Supply-Chain Performance,” Journal of Management Systems, Fall 2006, Vol. 23, No. 2, pp. 41-64.
Wernerfelt, B., “A Resource Based View of The Firm,” Strategy Management Journal, 1984, 5: 171-180
Williamson, O.E. The economic institutions of capitalism. New York: Free Press, 1985.
Xu, S., Zhu, K. and Gibbs, J., “Global Technology, Local Adoption: A Cross-Country Investigation of Internet Adoption by Companies in the United States and China,” 2004 Electronic Markets, Vol. 14 (1), pp. 13–24. (www.electronicmarkets.org).
Yin, R. K. Case study research: design and methods, Sage Publication, Thousand Oaks, CA, 2003
Zheng, Y., Pipe, R., Wu, G. and Fan X. (eds), China E-commerce Development and Policy Decision, Beijing: Chinese Finance and Economy Publish House,1999.
Zhu, K., “The Complementarity of Information Technology Infrastructure and E-Commerce Capability: A Resource-Based Assessment of Their Business Value,” Journal of Management Information System, Summer 2004, Vol. 21, No. 1, pp. 167-202.
描述 碩士
國立政治大學
資訊管理研究所
94356016
95
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0094356016
資料類型 thesis
dc.contributor.advisor 張欣綠zh_TW
dc.contributor.advisor Chang, Hsin Luen_US
dc.contributor.author (Authors) 蘇澄軒zh_TW
dc.contributor.author (Authors) Su, Cheng Hsuanen_US
dc.creator (作者) 蘇澄軒zh_TW
dc.creator (作者) Su, Cheng Hsuanen_US
dc.date (日期) 2006en_US
dc.date.accessioned 18-Sep-2009 14:31:51 (UTC+8)-
dc.date.available 18-Sep-2009 14:31:51 (UTC+8)-
dc.date.issued (上傳時間) 18-Sep-2009 14:31:51 (UTC+8)-
dc.identifier (Other Identifiers) G0094356016en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/35242-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 94356016zh_TW
dc.description (描述) 95zh_TW
dc.description.abstract (摘要) 在現今全球化的商業環境下,企業越來越倚重與商業夥伴的合作,而跨組織資訊系統也成為了強化競爭優勢的有利工具。而大陸憑著廉價的勞動成本以及廣大的新興市場,在全球供應練上漸漸扮演了越來越重要的角色。如何在大陸發展成了其他國家企業的重要課題,而台灣由於地理、文化、語言相近的優勢下,更顯得其重要性。本研究試圖由關係觀點所提出的四個因素出發,探討跨組織資訊系統應用在大陸其績效的決定性因素。經過單一個案研究的分析,結果顯示有效管理對於跨組織資訊系統有強很大影響,相對之下互補性資源幾乎沒有影響力。zh_TW
dc.description.abstract (摘要) As corporations rely more on collaboration with partners to enhance their position in the global business environment, many of them apply specific IOS as a powerful tool to link with their trading partners to take full advantage of collaboration. China with huge manufacturing base and huge market has been an important part of global supply chain. It is important for other countries to know how to do business with China, especially for Taiwan because of the approximation of geography, culture and language. To fulfill this need, this research aims to find out the key factors that influence IOS performance in China through an observation of a binary relationship built upon IOS by a Taiwanese OEM and its China suppliers<br>The literature review leads this research to propose four factors that will influence IOS performance in China based on the relational view. A single-case study is then taken to detect the determinant factors that will affect IOS performance in China base on the relational view. The results show that effective governance strongly affect IOS performance, whereas complementary resource endowment has extremely fewer influence on IOS performance. Further, the most important items overall are coordination of decision and operation integration and monitoring and control. That is, IOS success in China depends mostly on whether the firms can cooperate with each other through the IOS and keep the ability of monitoring and control the status of transactions and partners. Moreover, the results show us that different types of suppliers may have different concern with IOS relationship, and thus a conditional implementation plan is necessary to IOS success in Chinaen_US
dc.description.tableofcontents 1 INTRODUCTION 1
1.1 Research Background 1
1.2 Research Motivation 1
2 LITERATURE REVIEWS 3
2.1 The Relational View 3
2.2 Relational View in IS literatures 4
2.3 IOS Study in China 7
3 RESEARCH FRAMEWORK 11
3.1 Research Framework 11
3.2 Propositions 13
4 RESEARCH METHODOLOGY 19
4.1 Case Background 19
4.2 Sample 19
4.3 Data Collection 21
5 RESEARCH ANALYSIS 25
5.1 IOS Performance Explained by Relational View 25
5.2 From the Buyer/Supplier Perspective 29
6 FINDING AND DISCUSSION 40
7 CONCLUSION 42
7.1 Summary 42
7.2 Limitations and Implications of Future Research 42
8 REFERENCE 43
9 APPENDIX A: QUESTION LIST of The INTERVIEW 43
zh_TW
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dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0094356016en_US
dc.subject (關鍵詞) 關係觀點zh_TW
dc.subject (關鍵詞) 跨組織資訊系統zh_TW
dc.subject (關鍵詞) 跨組織資訊系統績效zh_TW
dc.subject (關鍵詞) 大陸zh_TW
dc.subject (關鍵詞) 電子化企業zh_TW
dc.subject (關鍵詞) relational viewen_US
dc.subject (關鍵詞) IOS performanceen_US
dc.subject (關鍵詞) inter-organizational information systemen_US
dc.subject (關鍵詞) Chinaen_US
dc.subject (關鍵詞) e-businessen_US
dc.title (題名) 跨組織資訊系統應用在大陸之績效的關鍵性因素: 以關係觀點出發的個案研究zh_TW
dc.title (題名) The Determinant Factors of IOS Performance in China: A Case Study Using Relational Viewen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Barney, J. "Firm Resources and Sustained Competitive Advantage," Journal of Management (17:1) 1991, pp. 99-120.zh_TW
dc.relation.reference (參考文獻) Bian, Y., “Bringing Strong Ties Back In: Indirect Ties, Network Bridges, and Job Searches in China,” American Sociological Review, 1997, Vol. 62, pp.366–385.zh_TW
dc.relation.reference (參考文獻) Davies, H., Leung, T., Luk, S. and Wong, Y., “The Benefits of ‘‘Guanxi’’ – The Value of Relationships in Developing the Chinese Market,” Industrial Marketing Management, 1995, Vol. 24, pp.207–214.zh_TW
dc.relation.reference (參考文獻) Dyer, J.H. and Singh, J., ”The Relational View :Cooperative Strategy and Source of Interorganizational Competitive Advantage,” Academy of Management Review, 1998, Vol. 23, No. 4, pp. 660-679.zh_TW
dc.relation.reference (參考文獻) Dyer, J.H. and Nobeoka, K., “Creating and Managing a High Performance Knowledge-Sharing Network: The TOYOTA Case,” Strategic Management Journal, 2000, Vol. 21, pp. 345-367.zh_TW
dc.relation.reference (參考文獻) Dyer, J.H., Kale, P. and Singh, H., “How to make strategic alliances work,” MIT Sloan Management Review; Summer 2001, Vol. 42, No. 4, ABI/INFORM Global pp. 37.zh_TW
dc.relation.reference (參考文獻) Grant, R., "Prospering in dynamically-competitive environments: Organizational capability as knowledge integration," Organization Science (7) 1996, pp 375-387.zh_TW
dc.relation.reference (參考文獻) Hitt, A.M., Ahlstorm, D., Dacin, M.T., Levitas, E., Svobodina, L., “The Institutional Effects on Strategic Alliance Partner Selection in Transition Economies: China vs. Russia,” Organization Science, March-April 2004, Vol. 12, No. 2, pp. 173-185.zh_TW
dc.relation.reference (參考文獻) Hsieh, C.T., Lai, F. and Shi, W., “Information orientation and its impacts on information asymmetry and e-business adoption: Evidence from China’s international trading industry,” Industrial Management & Data Systems, Vol. 106, No. 6, 2006 pp. 825-840.zh_TW
dc.relation.reference (參考文獻) Jing, L., “A Comparative Analysis of the Information Communication Technology Industry in China Confronting the Digital Divide in China,” The Chinese Economy, January–February 2006, Vol. 39, No. 1, pp. 74–83.zh_TW
dc.relation.reference (參考文獻) Kim, K.K., and Umanath, N.S., “An empirical investigation of electronic integration in supply channel relationship,” In P. De and J.I. DeGross (eds.), Proceedings of the Twentieth International Conference on Information Systems. Atlanta: Association for Information Systems, 1999, pp. 546–551.zh_TW
dc.relation.reference (參考文獻) Kim, K.K., and Umanath, N.S., “Information Transfer in B2B Procurement: An Empirical Analysis and Measurement,” Information & Management, 2005, Vol. 42, pp.813-828.zh_TW
dc.relation.reference (參考文獻) Klein, B., Crawford, R. G., and Alchian, A. A., “Vertical integration, appropriable rents, and the competitive contracting process,” Journal of Law and Economics (21) 1978, pp 297-326.zh_TW
dc.relation.reference (參考文獻) Lee, H.L., “Creating value through supply chain integration,” Supply Chain Management Review, September–October 2000, Vol. 4, No. 4, pp. 30–36.zh_TW
dc.relation.reference (參考文獻) Lu, X.H., Huang, L.H., Heng, S.H., “Critical success factors of inter-organization information systems—A case study of Cisco and Xiao Tong in China,” Information & Management, 2006, Vol. 43, pp. 395-408.zh_TW
dc.relation.reference (參考文獻) Luo, Y., “Guanxi: Principles, Philosophies, and Implications,” Human Systems Management, 1997, Vol. 16, pp. 43–52.zh_TW
dc.relation.reference (參考文獻) Luo, Y., “Partner Selection and Venturing Success: The Case of Joint Ventures with Firms in the People’s Republic of China,” Organization Science, November-December 1997, Vol. 8, No. 6.zh_TW
dc.relation.reference (參考文獻) Mao, E. and Palvia, P., “Testing an Extended Model of IT Acceptance in the Chinese Cultural Context,” Database for Advances in Information Systems, Spring 2006; 37, 2/3; ABI/INFORM Global pg. 20zh_TW
dc.relation.reference (參考文獻) Matteo, M.D., “The Supply Chain: Sourcing in China,” The China Business Review, September-October 2003.zh_TW
dc.relation.reference (參考文獻) Millington, A., Eberhardt, M. and Wilkinson, B., “Gift Giving, Guanxi and Illicit Payments in Buyer–Supplier Relations in China: Analysing the Experience of UK Companies,” Journal of Business Ethics, 2005, Vol. 57, pp. 255–268.zh_TW
dc.relation.reference (參考文獻) Mueller, M. and Tan, Z., China in the Information Age: Telecommunications and the Dilemmas of Reform, Washington, DC/Westport, CT: The Center of Strategic and ternational Studies (CSIS)/Praeger Publishers, 1997zh_TW
dc.relation.reference (參考文獻) North, D.C. Institutions, institutional change and economic performance Cambridge, England: Cambridge University Press, 1990.zh_TW
dc.relation.reference (參考文獻) Pavipatnayakuni, R., Rai, A. and Seth, N., “Relational Antecedents of Information Flow Integration for Supply Chain Coordination,” Journal of Management Information System, Summer 2006, Vol. 23, No.1, pp.13-49.zh_TW
dc.relation.reference (參考文獻) Perry, M.K. "Vertical integration," in: Handbook of industrial organization, I.R.S.R.W. (Eds.) (ed.), Amsterdam: North Holland, 1989, pp. 185-255.zh_TW
dc.relation.reference (參考文獻) REIMERS, K., LI, M. and CHEN,G., “A Multi-Level Approach for Devising Effective B2B E-Commerce Development Strategies with an Application to the Case of China,” Electronic Commerce Research, 2004,Vol. 4, pp.287–305.zh_TW
dc.relation.reference (參考文獻) Rumelt, R. P. “Toward a Strategic Theory of The Firm. In R.B. Lamb (Ed.),” Competitive Strategic Management, 1984, 556-571, Englewood Cliffs, NJ: Prentice-Hall.zh_TW
dc.relation.reference (參考文獻) zh_TW
dc.relation.reference (參考文獻) Shin, S.K., Ishman, M. and Sanders, G., “An empirical investigation of socio-cultural factors of information sharing in China,” Information & Management, 2007, Vol. 44, pp. 165-174.zh_TW
dc.relation.reference (參考文獻) Steidlmeier, P., “Gift Giving, Bribery and Corruption: Ethical Management of Business Relationships in China,” Journal of Business Ethics, 1999, Vol. 20, pp. 121–132.zh_TW
dc.relation.reference (參考文獻) Sternquist, B., Chen, Z. and Huang, Y., “The Supply Chain: Buyer-Supplier Relationships in China,” The China Business Review, September-October 2003, pp. 34-37.zh_TW
dc.relation.reference (參考文獻) Subramani, M. and Venkatrman, N., “Safegarding Investments in Asymmetric Interorganization Relationships : Theory and Evidence,” Academy of Management Journal, 2003, Vol. 46, No. 1, 46-62zh_TW
dc.relation.reference (參考文獻) Subramani, M., “How Do Suppliers Benefit From Information Technology Use In Supply Chain Relationships?” MIS Quarterly, March 2004, Vol. 28, No. 1, pp.45-73.zh_TW
dc.relation.reference (參考文獻) Tan, Z. and Ouyang, W., “Factors Affecting E-commerce Diffusion in China,” Communications of AIS 10 (Special issue on globalization and e-commerce), 2003.zh_TW
dc.relation.reference (參考文獻) Tan, Z. and Ouyang, W., “Diffusion and Impacts of The Internet and E-Commerce in China,” 2004 Electronic Markets (Special Selection: Globalization and Electronic Commerce), Vol.14, pp.25-35.zh_TW
dc.relation.reference (參考文獻) Teece, D.J. "Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy," in: The competitive challenge: Strategies for industrial innovation and renewal, I.D.J.T. (Ed.) (ed.), Cambridge, MA: Ballinger, 1987, pp. 185-219.zh_TW
dc.relation.reference (參考文獻) Wang, T., The 2001 Blue Book of E-Commerce in China, Beijing: China Finance Press, 2001.zh_TW
dc.relation.reference (參考文獻) Wang, G.A., “On Obstacles to E-business Development in Mainland China,”Quarterly Journal of Electronic Commerce, 2002, Vol. 3, No.4, pp. 417-427zh_TW
dc.relation.reference (參考文獻) Wang, T.G., Tai, C.F., Wel, H.L., “A Virtual Integration Theory of Improved Supply-Chain Performance,” Journal of Management Systems, Fall 2006, Vol. 23, No. 2, pp. 41-64.zh_TW
dc.relation.reference (參考文獻) Wernerfelt, B., “A Resource Based View of The Firm,” Strategy Management Journal, 1984, 5: 171-180zh_TW
dc.relation.reference (參考文獻) Williamson, O.E. The economic institutions of capitalism. New York: Free Press, 1985.zh_TW
dc.relation.reference (參考文獻) Xu, S., Zhu, K. and Gibbs, J., “Global Technology, Local Adoption: A Cross-Country Investigation of Internet Adoption by Companies in the United States and China,” 2004 Electronic Markets, Vol. 14 (1), pp. 13–24. (www.electronicmarkets.org).zh_TW
dc.relation.reference (參考文獻) Yin, R. K. Case study research: design and methods, Sage Publication, Thousand Oaks, CA, 2003zh_TW
dc.relation.reference (參考文獻) Zheng, Y., Pipe, R., Wu, G. and Fan X. (eds), China E-commerce Development and Policy Decision, Beijing: Chinese Finance and Economy Publish House,1999.zh_TW
dc.relation.reference (參考文獻) Zhu, K., “The Complementarity of Information Technology Infrastructure and E-Commerce Capability: A Resource-Based Assessment of Their Business Value,” Journal of Management Information System, Summer 2004, Vol. 21, No. 1, pp. 167-202.zh_TW