Publications-Theses

題名 生物學之互利共生應用於手機設計服務的創意構想管理
Mutualism-Based Idea Management for Mobile Phone Design Service
作者 蔡哲仁
Tsai, Je Ren
貢獻者 苑守慈
Yuan, Soe-Tsyr
蔡哲仁
Tsai, Je Ren
關鍵詞 服務科學
互利共生
手機設計
創意構思
設計提案
Service Science
Mutualism
Mobile Phone Design
Idea Management
Design Proposal
日期 2006
上傳時間 18-Sep-2009 14:32:23 (UTC+8)
摘要 生物學的互利共生,探討兩生物體生活在一起的交互作用,互利共生雙方成員都得到好處,維持持續性的關係。由於環境不斷在變動,使得兩生物體必須共同學會適應環境,持續共生行為。設計服務產業中的供應商及市場上顧客,有如互利共生的雙方,而服務產業的變遷及新科技的注入,為這個環境加入許多不確定性。設計團隊如何利用服務科學之觀點從顧客角度建立互利共生之設計流程,遠瞻市場脈動和顧客建立長久的關係,是本研究要探討的議題。近幾年來工業設計逐漸浮出檯面。箇中翹楚,莫過於「手機設計」。過去通話是手機最基本的功能。現在,因為功能的跨界設計,讓手機不再只是一個移動式的話筒。本研究從設計的流程切入,探究工業設計團隊在初期進行創意構思到概念構成,及最後設計商品化的部分,如何使用互利共生與服務科學原則建立相關分析模型進行設計流程有效管理,使得設計師更瞭解市場和消費者的需求,並以消費者為尊的觀念,讓客製化的程度提高,建立一使得顧客與設計團隊間的交互作用得以持續。
In service exchange, both providers and customers are involved in shaping the continuum of value co-production. Inspired by the symbiosis concepts, service exchange engaged by providers and customers can be regarded as the unfolding of mutually beneficial interactions between two species. The providers and customers in design service industry (e.g., industrial design) are the analogy as two organisms in mutualism. In this industry, there are many uncertain factors to consider and it is important for a design team to establish a mutualism relationship with their customers and unfold a design service process which can meet consumers’ expectations. This paper takes the design service of mobile phones as an example and presents an analytical model of mutualism-based idea management characterized with the principles of symbiosis concepts and service science. The model is unfolded with three symbiosis analytic tasks (concept definition, idea visualization, and commercialization) and achieves a design service process regarding the points of view of the customers in order to improve customization.
參考文獻 1.台灣創意設計中心(2005),設計西遊記,藍鯨出版社,4月6日,pp. 86-91
2.宋同正,蔡登傳譯(1997),產品設計與開發,華泰文化事業公司
3.周光裕、明延凱(1995),生態學,地景企業股份有美公司,3月,pp.58-62
4.張學文(1999),生物族群與群落,台灣書店,8月,pp.81-89
5.連敏秀(2004),聯合分析法應用於市場區隔中最佳產品組合之研究-以行動電話為例,國立成功大學統計學系研究所
6.陳玉芬(1999),超創意管理,高寶國際,5月,pp.23-46
7.陳文龍、李雪如等(2003),搞設計:工業設計&創意管理的24堂課,藍鯨出版社,11月22日,pp. 28-35.
8.童伯孚(2004),聯合分析法在行銷領域上之應用以行動電話為例,國立台灣大學國際企業學研究所
9.鄭重譚(2006),國產手機設計的困境,互聯網週刋,3月8日
10.鄧成連(1999),產品設計之組織、溝通與運作,亞太圖書出版社,4月,pp.37-45
11.薛怡青(2006),未來做什麼都得靠手機,數位時代雙週,第132期,6月15日,pp. 63-77.
12.楊裕富(2000),創意活力─產品設計方法論,田園城市出版社,12月11日,pp. 97-110.
13.劉瑞芬(2005),設計管理:理論、程序與應用,新文京出版社,12月26日,pp. 76-90.
14.賴聲川(2006),賴聲川的創意學,天下雜誌,6月29日,pp. 38-40.
15.龍思允(2006),工業設計部門之設計溝通問題變化初探─以我國IT硬體業者為例,國立政治大學科技管理研究所
16.Alan R. Hevner (2004), Design Science In Information Systems Research, MIS Quarterly, 28(1), pp.78-80.
17.Arik Hesseldahl(2007) , Not Everyone Wants an iPhone, Business Week, http://www.businessweek.com
18.Arik Hesseldahl (2007), Becoming an iPhone Believer, Business Week, http://www.businessweek.com
19.A. Newell, H. A. Simon and J. C. Shaw (1962), Contemporary Approaches to Creative Thinking, New York:Atherton Press, 65(6)
20.Betty Vandenbosch, Argun Saatcioglu, Sharon Fay, Journal of Management Studies(2006), 43(2), pp.260-271
21.Daniel Turner(2007), The Secret of Apple Design The inside (sort of) story of why Apple`s industrial-design machine has been so successful, MIT Technology Review.
22.E. M. Rogers(1995), Diffusion of Innovations, New York: The Free Press
23.G. Bateson (1972), Steps to an Ecology of Mind, New York: Ballentine Books.
24.Herbert A. Simon(1996), The Sciences of the Artificial, Mit Pr, June 1, pp. 112-129.
25.Jeffery A. Hoffer, Joey F. George, Joseph S. Valacich(2001), Moder Systems Analysisis & Design, pp. 684.
26.Joan L. Giese and Joseph A. Cote(2000), Defining Consumer Satisfaction, Academy of Marketing Science Review, 2000(1), pp.1-3.
27.Judith Lamont(2004), Idea Mangement: Everyone`s an innovator, KM World, 13(10), 14-15
28.Laurence Després and Jean-Baptiste Fendy and Bernard Godelle (2002), Evolution of Mutualism Between Globeflowers and their Pollinating Flies, Journal of Theoretical Biology, 217(22), pp.219-234.
29.Laurence Després and Mehdi Cherif (2004), The role of competition in adaptive radiation: a field study on sequentially ovipositing host-specific seed predators, Journal of Animal Ecology, 73(1), pp.109–116.
30.Mark Fritz(2002), Idea Management Enabler, EContent, 25(8), pp.50-51
31.Michael Mace , Apple`s industrial design: The value of a decisive bastard with good taste, MobileOpportunity..
32.R. G. Cooper(1993), Winning at new products: Accelerating the process from idea to
launch, 2nd ed
33.T. M. Amabile(1988), A model of creativity and innovation in organisations, Research Organizational Behavior, 10, pp.123–167.
34.Thomas E Eppes(1997), Keeping customers is just as important as winning new ones, Advertising Age`s Business Marketing. Chicago. 82(10), pp. 9.
35.Wei-Feng Tung(2007), Optimization of Collaborative Service Systems Using an Experience Evaluation Model, pp.1-4.
36.Wei-Feng Tung, Soe-Tsyr Yuan(2007), “iDesign:An Intelligent Design Framework for Service Innovation”, IEEE Hawaii International Conference on System Science (HICSS-40)
描述 碩士
國立政治大學
資訊管理研究所
94356030
95
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0094356030
資料類型 thesis
dc.contributor.advisor 苑守慈zh_TW
dc.contributor.advisor Yuan, Soe-Tsyren_US
dc.contributor.author (Authors) 蔡哲仁zh_TW
dc.contributor.author (Authors) Tsai, Je Renen_US
dc.creator (作者) 蔡哲仁zh_TW
dc.creator (作者) Tsai, Je Renen_US
dc.date (日期) 2006en_US
dc.date.accessioned 18-Sep-2009 14:32:23 (UTC+8)-
dc.date.available 18-Sep-2009 14:32:23 (UTC+8)-
dc.date.issued (上傳時間) 18-Sep-2009 14:32:23 (UTC+8)-
dc.identifier (Other Identifiers) G0094356030en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/35246-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 94356030zh_TW
dc.description (描述) 95zh_TW
dc.description.abstract (摘要) 生物學的互利共生,探討兩生物體生活在一起的交互作用,互利共生雙方成員都得到好處,維持持續性的關係。由於環境不斷在變動,使得兩生物體必須共同學會適應環境,持續共生行為。設計服務產業中的供應商及市場上顧客,有如互利共生的雙方,而服務產業的變遷及新科技的注入,為這個環境加入許多不確定性。設計團隊如何利用服務科學之觀點從顧客角度建立互利共生之設計流程,遠瞻市場脈動和顧客建立長久的關係,是本研究要探討的議題。近幾年來工業設計逐漸浮出檯面。箇中翹楚,莫過於「手機設計」。過去通話是手機最基本的功能。現在,因為功能的跨界設計,讓手機不再只是一個移動式的話筒。本研究從設計的流程切入,探究工業設計團隊在初期進行創意構思到概念構成,及最後設計商品化的部分,如何使用互利共生與服務科學原則建立相關分析模型進行設計流程有效管理,使得設計師更瞭解市場和消費者的需求,並以消費者為尊的觀念,讓客製化的程度提高,建立一使得顧客與設計團隊間的交互作用得以持續。zh_TW
dc.description.abstract (摘要) In service exchange, both providers and customers are involved in shaping the continuum of value co-production. Inspired by the symbiosis concepts, service exchange engaged by providers and customers can be regarded as the unfolding of mutually beneficial interactions between two species. The providers and customers in design service industry (e.g., industrial design) are the analogy as two organisms in mutualism. In this industry, there are many uncertain factors to consider and it is important for a design team to establish a mutualism relationship with their customers and unfold a design service process which can meet consumers’ expectations. This paper takes the design service of mobile phones as an example and presents an analytical model of mutualism-based idea management characterized with the principles of symbiosis concepts and service science. The model is unfolded with three symbiosis analytic tasks (concept definition, idea visualization, and commercialization) and achieves a design service process regarding the points of view of the customers in order to improve customization.en_US
dc.description.tableofcontents 第壹章 緒論
第一節 研究背景
第二節 研究動機
第三節 研究問題
第四節 研究目的與預期貢獻
第五節 研究流程
第貳章 文獻探討
第一節 創意構思管理 (IDEA MANAGEMENT)
第二節 手機設計(MOBILE PHONE DESIGN)
第三節 生物學之共生(SYMBIOSIS IN BIOLOGY)
第参章 研究方法
第一節 創意構思管理研究架構
第二節 IDEATION MODULE
第三節COMPETITION MODULE
第四節MUTATION MODULE
第五節MONITORING MODULE
第六節 情境探討
第肆章 實驗設計與結論
第一節 實驗情境設計
第二節 實驗目的
第三節 實驗結果評估
第四節 情境評估分析
第五節 E – MUTUALISM和IPHONE的關連
第伍章 系統架構
第一節 組成元件與功能
第二節 系統流程與畫面
第陸章 結論與未來研究方向
第一節 結論
第二節 本研究之商業價值
第三節 研究限制
第四節 後續研究方向
附錄
參考文獻
zh_TW
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dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0094356030en_US
dc.subject (關鍵詞) 服務科學zh_TW
dc.subject (關鍵詞) 互利共生zh_TW
dc.subject (關鍵詞) 手機設計zh_TW
dc.subject (關鍵詞) 創意構思zh_TW
dc.subject (關鍵詞) 設計提案zh_TW
dc.subject (關鍵詞) Service Scienceen_US
dc.subject (關鍵詞) Mutualismen_US
dc.subject (關鍵詞) Mobile Phone Designen_US
dc.subject (關鍵詞) Idea Managementen_US
dc.subject (關鍵詞) Design Proposalen_US
dc.title (題名) 生物學之互利共生應用於手機設計服務的創意構想管理zh_TW
dc.title (題名) Mutualism-Based Idea Management for Mobile Phone Design Serviceen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 1.台灣創意設計中心(2005),設計西遊記,藍鯨出版社,4月6日,pp. 86-91zh_TW
dc.relation.reference (參考文獻) 2.宋同正,蔡登傳譯(1997),產品設計與開發,華泰文化事業公司zh_TW
dc.relation.reference (參考文獻) 3.周光裕、明延凱(1995),生態學,地景企業股份有美公司,3月,pp.58-62zh_TW
dc.relation.reference (參考文獻) 4.張學文(1999),生物族群與群落,台灣書店,8月,pp.81-89zh_TW
dc.relation.reference (參考文獻) 5.連敏秀(2004),聯合分析法應用於市場區隔中最佳產品組合之研究-以行動電話為例,國立成功大學統計學系研究所zh_TW
dc.relation.reference (參考文獻) 6.陳玉芬(1999),超創意管理,高寶國際,5月,pp.23-46zh_TW
dc.relation.reference (參考文獻) 7.陳文龍、李雪如等(2003),搞設計:工業設計&創意管理的24堂課,藍鯨出版社,11月22日,pp. 28-35.zh_TW
dc.relation.reference (參考文獻) 8.童伯孚(2004),聯合分析法在行銷領域上之應用以行動電話為例,國立台灣大學國際企業學研究所zh_TW
dc.relation.reference (參考文獻) 9.鄭重譚(2006),國產手機設計的困境,互聯網週刋,3月8日zh_TW
dc.relation.reference (參考文獻) 10.鄧成連(1999),產品設計之組織、溝通與運作,亞太圖書出版社,4月,pp.37-45zh_TW
dc.relation.reference (參考文獻) 11.薛怡青(2006),未來做什麼都得靠手機,數位時代雙週,第132期,6月15日,pp. 63-77.zh_TW
dc.relation.reference (參考文獻) 12.楊裕富(2000),創意活力─產品設計方法論,田園城市出版社,12月11日,pp. 97-110.zh_TW
dc.relation.reference (參考文獻) 13.劉瑞芬(2005),設計管理:理論、程序與應用,新文京出版社,12月26日,pp. 76-90.zh_TW
dc.relation.reference (參考文獻) 14.賴聲川(2006),賴聲川的創意學,天下雜誌,6月29日,pp. 38-40.zh_TW
dc.relation.reference (參考文獻) 15.龍思允(2006),工業設計部門之設計溝通問題變化初探─以我國IT硬體業者為例,國立政治大學科技管理研究所zh_TW
dc.relation.reference (參考文獻) 16.Alan R. Hevner (2004), Design Science In Information Systems Research, MIS Quarterly, 28(1), pp.78-80.zh_TW
dc.relation.reference (參考文獻) 17.Arik Hesseldahl(2007) , Not Everyone Wants an iPhone, Business Week, http://www.businessweek.comzh_TW
dc.relation.reference (參考文獻) 18.Arik Hesseldahl (2007), Becoming an iPhone Believer, Business Week, http://www.businessweek.comzh_TW
dc.relation.reference (參考文獻) 19.A. Newell, H. A. Simon and J. C. Shaw (1962), Contemporary Approaches to Creative Thinking, New York:Atherton Press, 65(6)zh_TW
dc.relation.reference (參考文獻) 20.Betty Vandenbosch, Argun Saatcioglu, Sharon Fay, Journal of Management Studies(2006), 43(2), pp.260-271zh_TW
dc.relation.reference (參考文獻) 21.Daniel Turner(2007), The Secret of Apple Design The inside (sort of) story of why Apple`s industrial-design machine has been so successful, MIT Technology Review.zh_TW
dc.relation.reference (參考文獻) 22.E. M. Rogers(1995), Diffusion of Innovations, New York: The Free Presszh_TW
dc.relation.reference (參考文獻) 23.G. Bateson (1972), Steps to an Ecology of Mind, New York: Ballentine Books.zh_TW
dc.relation.reference (參考文獻) 24.Herbert A. Simon(1996), The Sciences of the Artificial, Mit Pr, June 1, pp. 112-129.zh_TW
dc.relation.reference (參考文獻) 25.Jeffery A. Hoffer, Joey F. George, Joseph S. Valacich(2001), Moder Systems Analysisis & Design, pp. 684.zh_TW
dc.relation.reference (參考文獻) 26.Joan L. Giese and Joseph A. Cote(2000), Defining Consumer Satisfaction, Academy of Marketing Science Review, 2000(1), pp.1-3.zh_TW
dc.relation.reference (參考文獻) 27.Judith Lamont(2004), Idea Mangement: Everyone`s an innovator, KM World, 13(10), 14-15zh_TW
dc.relation.reference (參考文獻) 28.Laurence Després and Jean-Baptiste Fendy and Bernard Godelle (2002), Evolution of Mutualism Between Globeflowers and their Pollinating Flies, Journal of Theoretical Biology, 217(22), pp.219-234.zh_TW
dc.relation.reference (參考文獻) 29.Laurence Després and Mehdi Cherif (2004), The role of competition in adaptive radiation: a field study on sequentially ovipositing host-specific seed predators, Journal of Animal Ecology, 73(1), pp.109–116.zh_TW
dc.relation.reference (參考文獻) 30.Mark Fritz(2002), Idea Management Enabler, EContent, 25(8), pp.50-51zh_TW
dc.relation.reference (參考文獻) 31.Michael Mace , Apple`s industrial design: The value of a decisive bastard with good taste, MobileOpportunity..zh_TW
dc.relation.reference (參考文獻) 32.R. G. Cooper(1993), Winning at new products: Accelerating the process from idea tozh_TW
dc.relation.reference (參考文獻) launch, 2nd edzh_TW
dc.relation.reference (參考文獻) 33.T. M. Amabile(1988), A model of creativity and innovation in organisations, Research Organizational Behavior, 10, pp.123–167.zh_TW
dc.relation.reference (參考文獻) 34.Thomas E Eppes(1997), Keeping customers is just as important as winning new ones, Advertising Age`s Business Marketing. Chicago. 82(10), pp. 9.zh_TW
dc.relation.reference (參考文獻) 35.Wei-Feng Tung(2007), Optimization of Collaborative Service Systems Using an Experience Evaluation Model, pp.1-4.zh_TW
dc.relation.reference (參考文獻) 36.Wei-Feng Tung, Soe-Tsyr Yuan(2007), “iDesign:An Intelligent Design Framework for Service Innovation”, IEEE Hawaii International Conference on System Science (HICSS-40)zh_TW