| dc.contributor.advisor | 苑守慈 | zh_TW |
| dc.contributor.advisor | Yuan, Soe Tsyr | en_US |
| dc.contributor.author (Authors) | 錡慧珊 | zh_TW |
| dc.contributor.author (Authors) | Chi, Hui Shan | en_US |
| dc.creator (作者) | 錡慧珊 | zh_TW |
| dc.creator (作者) | Chi, Hui Shan | en_US |
| dc.date (日期) | 2007 | en_US |
| dc.date.accessioned | 18-Sep-2009 14:38:34 (UTC+8) | - |
| dc.date.available | 18-Sep-2009 14:38:34 (UTC+8) | - |
| dc.date.issued (上傳時間) | 18-Sep-2009 14:38:34 (UTC+8) | - |
| dc.identifier (Other Identifiers) | G0943560241 | en_US |
| dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/35287 | - |
| dc.description (描述) | 碩士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 資訊管理研究所 | zh_TW |
| dc.description (描述) | 94356024 | zh_TW |
| dc.description (描述) | 96 | zh_TW |
| dc.description.abstract (摘要) | 由於資訊科技的發展，提供顧客商品與服務的溝通等價值觀也隨之改變，新興服務業是依賴網際網路和資訊技術所發展而來的，全球產業結構呈現出“工業型經濟”向“服務型經濟”轉型的總趨勢，服務逐步被重視。人類社會第四次的革命“服務革命”，就是服務科學，社會和技術共同演進的科學，以資訊科技為基礎改革服務整體。加上網路效應，讓人們可以透過共同設計思考，為世界帶來創意及新事物的催化劑，將跨領域的人才結合起來，利用群策群力及不同領域的思考藝術互相激盪，激發出創意。將這些觀點整合起來，提出一個共同創造服務的架構，讓人們在獲得服務的同時，也參與創造服務，得到服務的最佳化。本研究透過服務科學的服務組成、服務流程、以及服務價值三方面來探討，並採用結合協同式共同演化基因演算法、互動式基因演算法所組合成的協同互動式共同演化基因演算法，以共同演化的方式，達到使用者的設計需求。系統共分四大模組：設計問題定義模組、設計建議模組、協同互動式共同演化模組、評估模組，將設計思考、共同創作並演化的概念，並透過互動式基因演算法修正適應函數評估的偏差，讓顧客設計過程中，得到最佳化的服務。本系統之預期貢獻分為：(1)利用服務科學創新設計服務e化傳遞。(2)為服務科學提供應用典範與原件發展方向。 | zh_TW |
| dc.description.abstract (摘要) | The notion of service science addresses the use of information technology to reform services in terms of designing thinking and value co-production, bringing the catalyst of the innovation to the service world. This paper proposes a novel e-service platform about interior design featuring (semi-)automated mutualism of co-produced values. This platform encompasses a few autonomous cognitive learning components to guarantee effective accomplishment of reaching a user`s design demand. These components include models of interior design concepts, cooperative co-evolutionary genetic algorithm (CGA) and interactive genetic algorithm (IGA). The intended contributions of this platform are two-folds: (1) Showcase an intelligent service design as characterized by the sixth quadrant of Figure1. (2) Provide some intelligent service design components (e.g., CICGA) for unfolding future systematic service innovation in service science. | en_US |
| dc.description.tableofcontents | 第一章 緒論 1第1節 研究背景 1第2節 研究動機 3第3節 研究問題 6第4節 研究目的與預期貢獻 8第5節 研究流程 11第二章 文獻探討 13第1節 創意設計 131.1 設計 131.2 創意(Creativity)與創新(Innovation) 16第2節 設計思考(design thinking) 20第3節 共同演化演算法 223.1 基因演算法(Genetic Algorithms, GAs) 223.2 協同式共同演化基因演算演算法(Cooperative Co-evolutionary GA,CCGA) 253.3 互動式基因演算法(Interactive Genetic algorithm, IGA) 26第4節 服務科學(Service Science) 28第三章 研究方法 32第1節 環境說明與系統架構 34第2節 Design Problem Specification Module 382.1 風格知識本體(Style Ontology)與屬性挑選(Attribute Selection) 402.2 概念知識的描繪與比對(Concept Knowledge Mapping) 412.3 屬性的挑選及決定(Attribute Determination) 432.4 概念原型知識庫 45第3節 Design Recommendation Module 453.1 概念原型分類與權重建議(Attribute Classification and Weight Suggestion) 463.2 概念原型建議增減(Concept Adding) 49第4節 Cooperative Interactive Co-evolutionary GA Module 504.1 協同式共同演化演算法架構 524.2 協同者(collaborators)的個體選擇 534.3 適應函數(fitness function) 544.4 演化演算法(Evolutionary Algorithm Characteristics) 564.5 共同演化知識庫(Co-evolutionary Knowledge Base) 57第5節 Evaluation Module 58第6節 應用情境 59第四章 實驗設計與結果 62第1節 實驗情境設計 62第2節 實驗目的與評估方式 73第3節 實驗結果評估 77第五章 系統架構 96第1節 組成元件與功能 96第2節 系統流程與畫面 98第六章 結論與未來研究方向 107第1節 結論 107第2節 研究限制 112第3節 未來研究方向 113Appendix 1–iDesign for Service Innovation Underlying E-QUAL 114第1節 共生關係 115第2節 iDesign e-Services分類架構 117第3節 Experience-Quality(E-QUAL) 120第4節 E-QUAL的績效改善 126第5節 總結 128Appendix 2–個案使用設計服務系統經驗紀錄 129References 130 | zh_TW |
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| dc.language.iso | en_US | - |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0943560241 | en_US |
| dc.subject (關鍵詞) | 服務科學 | zh_TW |
| dc.subject (關鍵詞) | 智慧型服務設計 | zh_TW |
| dc.subject (關鍵詞) | 協同式共同演化 | zh_TW |
| dc.subject (關鍵詞) | 設計思考 | zh_TW |
| dc.subject (關鍵詞) | service science | en_US |
| dc.subject (關鍵詞) | intelligent service design | en_US |
| dc.subject (關鍵詞) | cooperative co-evolution | en_US |
| dc.subject (關鍵詞) | design thinking | en_US |
| dc.title (題名) | 設計服務e傳遞－以本體論為基礎之協同互動演化機制 | zh_TW |
| dc.title (題名) | A Design e-Service Delivery with an Ontology-Based Cooperative/Interactive Co-Evolutionary Mechanism | en_US |
| dc.type (資料類型) | thesis | en |
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