Publications-Theses

題名 營建廠商組織變革個案研究
作者 陳啟斌
Chen, Chibin
貢獻者 吳豐祥
Wu, Feng-Shang
陳啟斌
Chen, Chibin
關鍵詞 組織變革
企業文化重塑
策略再思維
企業流程再造
變革績效
Organizational Changes
Re-molding of Corporate Cultures
Strategic Re-thinking
Business Process Reengineering
Performances of Changes
日期 2004
上傳時間 18-Sep-2009 15:07:07 (UTC+8)
摘要 長期以來,台灣營建產業處於低度發展劣勢,廠商規模、技術、管理能力嚴重落後於國際廠商,尤其自台灣加入世界貿易組織後,更面臨國內市場對外開放競爭的挑戰。本研究意在探討台灣營建產業領導廠商(個案公司)因應變局挑戰的策略思維,變革的內容、過程與績效。

個案公司面臨產業變局,於2000年由企業領導人發動企業文化重塑,標舉企業經營新價值,重行定位企業走向。經由策略再思維,採用選擇與集中策略,選定系統整合工程、一般建築市場、高科技廠房,為三大核心目標事業領域,並以系統整合、風險管理、fast-track為其未來發展之策略性能耐。

為達成經營變革策略目標,個案公司推動以績效管理模式為主軸之企業流程再造,涵蓋目標管理、組織重整、引進企業資源規劃(ERP)以利工程規劃管理、預算管制、重建人力資訊系統等。致力於管理控制面之營運效率改善。其變革管理作為,確實已取得近程財務績效優勢,領先業界。

個案研究之主要發現為:缺乏變革管理經驗的企業,初期嘗試推動組織變革,傾向於採用「基本策略」變革為主要取向;在習於服從權威的組織環境中,領導者的視野與意志貫徹,為企業進行組織變革的關鍵成功因素;成功的組織變革需要涵蓋全面,藉由系統化的策略思維,將各項變革作為加以互相連結;客觀、全面、正確而深入地檢視與診斷組織既有問題,是有效達成組織變革的必要手段;企業面對惡質化的市場競爭,需透過策略再思維重新定義經營領域,以提升經營效能;封閉產業廠商面臨產業環境國際化變局,需進行涵蓋較多層面的組織變革,以因應變局挑戰;對於採取「基本策略」變革而言,推動既深且廣、符合策略目標的企業流程再造,為達成變革目標的關鍵;明確、與變革策略相結合的績效管理,是推動「基本策略」變革的有效工具。
For decades, the construction industry of Taiwan has undergone its underdevelopment, with its scale, technologies and managerial capabilities backward to the average of worldwide competitors. Such competition posture has turned severer as the local construction market opened to global competition since Taiwan entered WTO. This research studies the strategic thinking, contents, the process and performances of organizational changes initiated by a leading company (“The Company”) of Taiwan construction industry while facing the harsh impact on business environmental changes.

Reacting to industrial changes, in year 2000, CEO of The Company initiated to re-mold its corporate culture, to advocate new corporate values and to re-define business approaches. To execute rethinking approach of change management, The Company adopted the strategy of “selection & focus” to target on system integration of infrastructures, buildings and hi-tech factories as core business, with strategic competences of SI, risk management and fast-track skills to be cultivated.

To achieve strategic objectives, The Company facilitated business process reengineering, which centered on performance management mode and process reengineering, including management by objectives, organizational restructuring, adopting ERP for engineering planning & management, budget control and reestablishment of information system of human resource management, for the enhancing of operational efficiency. Such managerial effort has led The Company to financially outperform local competitors for the latest three years.

What this research reveals can be an inspiration to business execution. The overall commitment of the corporate is essential to the success of an organizational change since the change requires the comprehensive coverage. The leader’s vision and perseverance are critical to the fulfillment of organizational changes. It is pivotal to facilitate such changes with systematic strategic thinking. The subjective, comprehensive, extensive and precise survey and diagnosis on the existing problems of an organization is necessary to effectively reach the objectives of organizational changes. To set out suitable competition strategies in accordance with environmental factors and organizational conditions is indispensable to enhance business effectiveness. The performance management which aligns with strategic objectives is the important means to execute the organizational change.
參考文獻 壹、中文部分
1. 尹衍樑(民92),「營建工程產業發展策略與政策」,土木水利半月集,第七十三集,http://www.ciche.org.tw/semimonth.htm。
2. 吳秉恩(民82),組織行為學,蕐泰書局。
3. 吳思蕐,(民89),策略九說,臉譜。
4. 長谷川文雄(1986),洪水仙譯(民75),營造業的未來策略―邁向二十一世紀成長的途徑,中華工程雜誌社。
5. 邱東光(民91),日本綜合商社組織變革活化個案探討:兼松集團之電子事業再生,國立政治大學科技管理研究所碩士論文。
6. 許士軍(民87),「從組織活化提升組織競爭力」,考銓,民國87年4月,頁2-5。
7. 陳光榮(民88),「組織變革之探討─以高科技產業為例」,經濟情勢暨評論季刊,第五卷第三期。
8. 黃文池(民89),加入世界貿易組織對營建產業之影響與因應對策之研究,國立台灣科技大學營建工程系碩士學位論文。
9. 黃永盛(民91),台灣中型營造業經營策略之個案研究,國立政治大學商學院經營管理碩士學程企管組碩士論文。
10. 黃淑玲(民91),流程再造在嘉義縣政府集中支付作業之應用,南華大學管理研究所碩士論文。
11. 蔣中一(民84),企業如何成功再造流程,LAN網路資訊,pp. 152-153。
12. 謝劍平、周昆(民85),投資銀行,蕐泰書局。
13. 魏衍(民90),提昇台灣營建產業國際競爭力之研究,行政院公共工程委員會專案研究計畫(未出版)。
14. 顏敏仁(民90),統包制度對我國營建業市場結構與廠商經營行為影響之研究,國立高雄第一科技大學營建工程系碩士論文。
15. 籃柏林(民89),營造業管理流程再造—流程設計與評估,國立台灣科技大學營建工程系碩士學位論文。
貳、中文翻譯部分
1. Athos, A., Pascale, R. & Goss, G. (1994), The Portable MBA in Strategy,陳綉里譯(民89),企業策略―改造策略與組織:由未來管理現在,城邦文化事業。
2. Athos, A., Pascale, R. & Goss, G. (1994), The Portable MBA in Strategy,陳綉里譯(民89),企業策略―成長策略:核心競爭力在公司中的角色,城邦文化事業。
3. Brown, S. L. & Eisenhardt K. M. (1998), Competing On The Edge,孫麗珠、陳樹衡譯(民89),邊緣競爭,商周出版。
4. Hamel, G. (2000), Leading the Revolution,李田樹、李芳齡譯(民89),啟動革命,天下遠見。
5. Hamel, G. & Prahalad C. K. (1994), Competing For The Future,顧淑馨譯(民93),競爭大未來,智庫文化。
6. Kotter, J. P. (1995), Leading Change,邱如美譯(民91),領導人的變革法則,天下文化出版。
7. Kanter, R. M. (1983), The Change Master,吳幸宜譯(民86),變革大師,實學社。
8. Leonard-Barton, D. (1995), Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation,王美音譯(民87),知識創新之泉—智價企業的經營,遠流出版。
9. Porter, M. E. (1980), Competitive Strategies: Techniques for Analyzing Industries and Competitors,周旭華譯(民88),競爭策略:產業環境及競爭者分析,天下遠見出版。
10. Porter, M. E. (1996), “What is Strategy?”,李田樹譯(1996),「策略是甚麼?」(上)、(下),世界經理文摘125期、126期。
11. Schein, E. H. (1992), Organizational Culture and Leadership,陳千玉譯(1996),組織文化與領導,五南圖書出版。
參、英文部分
1. Black, J. S. & Porter, L. W., (2000), “Management”, New Jersey, Prentice-Hall, Inc.
2. Christensen, H. K., (1994), Corporate Strategy: Managing A Set of Businesses, in The Portable MBA in Strategy, Liam Fahey & Robert Randall (eds.), John Wiley & Sons, Inc., pp. 53-83.
3. Davenport, T. H. & Short, J. E., (1990), “The New Industrial Engineering: Information Technology and Business Process Redesign”, Sloan Management Review, Summer, pp. 11-27.
4. Dunphy, D. C. & Stace, D. A., (1988), “Transformational and Coercive Strategies for Planned Organizational Change: Beyond the O. D. Model”, Organizational Studies, pp. 317-334.
5. Friedlander, F. & Brown, L. D., (1974), “Organization Development”, Review of Psychology.
6. Ginsberg, A., (1988), “Measuring and Modeling Changes in Strategy: Theoretical Foundations and Empirical Directions”, Strategic Management Journal, pp. 559-575.
7. Gluch, E. & Riedel, J., (1996), “The Federal Republic of Germany”, The Global Construction Industry, pp. 120-140.
8. Hammer, M. & Champy, J., (1993), “Reengineering The Corporation”, New York, Harper Collins Publishers.
9. Hippo, Y. & Tamura, S., (1996), “Japan”, The Global Construction Industry, pp. 59-85.
10. Leavitt, H. J., (1965), “Applied Organizational Change in Industry: Structural, Technological and Humanistic Approaches”, in Handbook of Organizations, Tames G. March, Skokie, III (eds.): Rand McNally, pp. 1144-1168.
11. Levy, A. & Merry, U., (1986), Organizational Transformation, New York: Praeger.
12. Marc, C. P., (1996), “France”, The Global Construction Industry, pp. 104-119.
13. Mosher, Frederick C. (1967 ed.) Governmental Reorganization: Case and Commentary. New York: The Bobbs-Merrill Company, Inc.
14. Porter, Michael E., (1985), Competitive Advantage, New York, Free Press.
15. Prahald, C. K. & Fahey, L. & Randall, R. M., (1994), A Strategy for Growth: The Role of Core Competencies in the Corporation, in The Portable MBA in Strategy, Liam Fahey & Robert Randall ed., John Wiley & Sons, Inc., pp. 249-269.
16. Salamon, Lester M. "Question of Goals," In Peter Szanton (1981 eds.), Federal Re-organization: What Have We Learned? Chatham, NJ: Chatham House Publishers, Inc., pp.58-84.
17. Tichy, N. M., (1982), “Managing Change Strategically: The Technical, Political and Cultural Keys”, Organizational Dynamics, New York, Autumn.
18. You, S. Y. & An, S. K., (1996), “Status of Foreign Engineering Construction Industry and Implementation of Constructability”, ABSTRACTS of Major Research Reports, Construction & Economy Research Institute of Korea, pp. 101-102.
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
89932196
93
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0899321961
資料類型 thesis
dc.contributor.advisor 吳豐祥zh_TW
dc.contributor.advisor Wu, Feng-Shangen_US
dc.contributor.author (Authors) 陳啟斌zh_TW
dc.contributor.author (Authors) Chen, Chibinen_US
dc.creator (作者) 陳啟斌zh_TW
dc.creator (作者) Chen, Chibinen_US
dc.date (日期) 2004en_US
dc.date.accessioned 18-Sep-2009 15:07:07 (UTC+8)-
dc.date.available 18-Sep-2009 15:07:07 (UTC+8)-
dc.date.issued (上傳時間) 18-Sep-2009 15:07:07 (UTC+8)-
dc.identifier (Other Identifiers) G0899321961en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/35478-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 89932196zh_TW
dc.description (描述) 93zh_TW
dc.description.abstract (摘要) 長期以來,台灣營建產業處於低度發展劣勢,廠商規模、技術、管理能力嚴重落後於國際廠商,尤其自台灣加入世界貿易組織後,更面臨國內市場對外開放競爭的挑戰。本研究意在探討台灣營建產業領導廠商(個案公司)因應變局挑戰的策略思維,變革的內容、過程與績效。

個案公司面臨產業變局,於2000年由企業領導人發動企業文化重塑,標舉企業經營新價值,重行定位企業走向。經由策略再思維,採用選擇與集中策略,選定系統整合工程、一般建築市場、高科技廠房,為三大核心目標事業領域,並以系統整合、風險管理、fast-track為其未來發展之策略性能耐。

為達成經營變革策略目標,個案公司推動以績效管理模式為主軸之企業流程再造,涵蓋目標管理、組織重整、引進企業資源規劃(ERP)以利工程規劃管理、預算管制、重建人力資訊系統等。致力於管理控制面之營運效率改善。其變革管理作為,確實已取得近程財務績效優勢,領先業界。

個案研究之主要發現為:缺乏變革管理經驗的企業,初期嘗試推動組織變革,傾向於採用「基本策略」變革為主要取向;在習於服從權威的組織環境中,領導者的視野與意志貫徹,為企業進行組織變革的關鍵成功因素;成功的組織變革需要涵蓋全面,藉由系統化的策略思維,將各項變革作為加以互相連結;客觀、全面、正確而深入地檢視與診斷組織既有問題,是有效達成組織變革的必要手段;企業面對惡質化的市場競爭,需透過策略再思維重新定義經營領域,以提升經營效能;封閉產業廠商面臨產業環境國際化變局,需進行涵蓋較多層面的組織變革,以因應變局挑戰;對於採取「基本策略」變革而言,推動既深且廣、符合策略目標的企業流程再造,為達成變革目標的關鍵;明確、與變革策略相結合的績效管理,是推動「基本策略」變革的有效工具。
zh_TW
dc.description.abstract (摘要) For decades, the construction industry of Taiwan has undergone its underdevelopment, with its scale, technologies and managerial capabilities backward to the average of worldwide competitors. Such competition posture has turned severer as the local construction market opened to global competition since Taiwan entered WTO. This research studies the strategic thinking, contents, the process and performances of organizational changes initiated by a leading company (“The Company”) of Taiwan construction industry while facing the harsh impact on business environmental changes.

Reacting to industrial changes, in year 2000, CEO of The Company initiated to re-mold its corporate culture, to advocate new corporate values and to re-define business approaches. To execute rethinking approach of change management, The Company adopted the strategy of “selection & focus” to target on system integration of infrastructures, buildings and hi-tech factories as core business, with strategic competences of SI, risk management and fast-track skills to be cultivated.

To achieve strategic objectives, The Company facilitated business process reengineering, which centered on performance management mode and process reengineering, including management by objectives, organizational restructuring, adopting ERP for engineering planning & management, budget control and reestablishment of information system of human resource management, for the enhancing of operational efficiency. Such managerial effort has led The Company to financially outperform local competitors for the latest three years.

What this research reveals can be an inspiration to business execution. The overall commitment of the corporate is essential to the success of an organizational change since the change requires the comprehensive coverage. The leader’s vision and perseverance are critical to the fulfillment of organizational changes. It is pivotal to facilitate such changes with systematic strategic thinking. The subjective, comprehensive, extensive and precise survey and diagnosis on the existing problems of an organization is necessary to effectively reach the objectives of organizational changes. To set out suitable competition strategies in accordance with environmental factors and organizational conditions is indispensable to enhance business effectiveness. The performance management which aligns with strategic objectives is the important means to execute the organizational change.
en_US
dc.description.tableofcontents 謝辭……………………………………………………………………………………..二
摘要……………………………………………………………….……….…………….三
目錄……………………………………………………………………………………………四
表目錄…………………………………………………………………………………………七
圖目錄…………………………………………………………………………………………八
第壹章 緒論…………………………………………………………………………………1
第一節 研究動機………………………………………………………………………1
第二節 研究目的與問題………………………………………………………………2
第三節 研究流程………………………………………………………………………3
第四節 論文章節架構…………………………………………………………………4
第貳章 文獻探討……………………………………………………………………………5
第一節 組織變革的定義與策略觀……………………………………………………5
第二節 變革策略擬定…………………………………………………………………17
第三節 企業文化………………………………………………………………………20
第四節 企業流程再造…………………………………………………………………23
第五節 核心能耐之建立………………………………………………………………27
第六節 變革成功評核…………………………………………………………………31
第七節 文獻探討小結…………………………………………………………………33
第參章 台灣營建產業………………………………………………………………………35
第一節 營建產業概況…………………………………………………………………35
第二節 台灣營建產業基本問題………………………………………………………41
第三節 營建產業競爭策略……………………………………………………………44
第四節 台灣營建產業探討小結………………………………………………………53
第肆章 研究架構與方法……………………………………………………………………54
第一節 研究架構………………………………………………………………………54
第二節 研究方法與設計………………………………………………………………55
第伍章 個案研究……………………………………………………………………………56
第一節 個案公司發展沿革……………………………………………………………56
第二節 個案公司變革驅動因素………………………………………………………59
第三節 重塑企業文化…………………………………………………………………63
第四節 策略再思維……………………………………………………………………70
第五節 企業流程再造…………………………………………………………………75
第六節 變革績效………………………………………………………………………87
第七節 研究發現與討論………………………………………………………………92
第陸章 結論與建議…………………………………………………………………………97
第一節 研究結論………………………………………………………………………97
第二節 實務上的建議…………………………………………………………………99
第三節 後續研究建議…………………………………………………………………100
參考文獻………………………………………………………………………………………101
壹、中文部分……………………………………………………………………………101
貳、中文翻譯部分………………………………………………………………………102
參、英文部分……………………………………………………………………………103
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dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0899321961en_US
dc.subject (關鍵詞) 組織變革zh_TW
dc.subject (關鍵詞) 企業文化重塑zh_TW
dc.subject (關鍵詞) 策略再思維zh_TW
dc.subject (關鍵詞) 企業流程再造zh_TW
dc.subject (關鍵詞) 變革績效zh_TW
dc.subject (關鍵詞) Organizational Changesen_US
dc.subject (關鍵詞) Re-molding of Corporate Culturesen_US
dc.subject (關鍵詞) Strategic Re-thinkingen_US
dc.subject (關鍵詞) Business Process Reengineeringen_US
dc.subject (關鍵詞) Performances of Changesen_US
dc.title (題名) 營建廠商組織變革個案研究zh_TW
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 壹、中文部分zh_TW
dc.relation.reference (參考文獻) 1. 尹衍樑(民92),「營建工程產業發展策略與政策」,土木水利半月集,第七十三集,http://www.ciche.org.tw/semimonth.htm。zh_TW
dc.relation.reference (參考文獻) 2. 吳秉恩(民82),組織行為學,蕐泰書局。zh_TW
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