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題名 新公共服務理論之探討-公共性與倫理之途徑
作者 呂添富
貢獻者 蕭武桐
呂添富
關鍵詞 新公共服務
新公共管理
公共性
倫理
太極
日期 2006
上傳時間 18-Sep-2009 15:44:51 (UTC+8)
摘要 在2000年時，學者R.Denhardt提出了一個新的概念”新公共服務”，其介紹新公共服務的源起、其內涵要義、與學者們對其的了解與判讀，接著希望能以之來進行檢視，並且希望能夠進一步討論出新公共服務的未來發展，及瞭解其是否真能符合政府當前所面臨的危機與治理模式的需要與可行性。

此外將探討新公共管理與新公共服務兩者之間的共通性，並推衍出兩者所面臨到的問題＿公共性。公共性的存廢與否都將會牽涉到公部門對於其所服務對象（不論是公民頭家或者是顧客消費者）的重視，並且筆者將會在本章中提出幾個重建公共性的方法或途徑。
然而經由兩者互相比較的過程中引導出“倫理”不僅是新公共服務理論，更是實為貫穿公部門治理的本質。因為不論公部門採行何種治理模式都需服膺其專業倫理，順從其內在責任與外部課責。並期望能夠經由一連串對於公共行政學相關理論中人性論的推衍，進而導引出新公共管理、新公共服務與公共性及倫理等相互的連結，並且將公共行政學視為一個「人」來加以探討，最後由信任觀點的途徑加以整合和強化，使整篇論文能夠加完善，此其一。經由論文的推論引用到企業倫理、信任觀點等使公司部門能夠在管理主義與社群主義的互動上能有更深的交流。
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描述 碩士
國立政治大學
公共行政研究所
90256019
95
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0902560191
資料類型 thesis
dc.contributor.advisor 蕭武桐zh_TW
dc.contributor.author (Authors) 呂添富zh_TW
dc.creator (作者) 呂添富zh_TW
dc.date (日期) 2006en_US
dc.date.accessioned 18-Sep-2009 15:44:51 (UTC+8)-
dc.date.available 18-Sep-2009 15:44:51 (UTC+8)-
dc.date.issued (上傳時間) 18-Sep-2009 15:44:51 (UTC+8)-
dc.identifier (Other Identifiers) G0902560191en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/35691-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 公共行政研究所zh_TW
dc.description (描述) 90256019zh_TW
dc.description (描述) 95zh_TW
dc.description.abstract (摘要) 在2000年時，學者R.Denhardt提出了一個新的概念”新公共服務”，其介紹新公共服務的源起、其內涵要義、與學者們對其的了解與判讀，接著希望能以之來進行檢視，並且希望能夠進一步討論出新公共服務的未來發展，及瞭解其是否真能符合政府當前所面臨的危機與治理模式的需要與可行性。

此外將探討新公共管理與新公共服務兩者之間的共通性，並推衍出兩者所面臨到的問題＿公共性。公共性的存廢與否都將會牽涉到公部門對於其所服務對象（不論是公民頭家或者是顧客消費者）的重視，並且筆者將會在本章中提出幾個重建公共性的方法或途徑。
然而經由兩者互相比較的過程中引導出“倫理”不僅是新公共服務理論，更是實為貫穿公部門治理的本質。因為不論公部門採行何種治理模式都需服膺其專業倫理，順從其內在責任與外部課責。並期望能夠經由一連串對於公共行政學相關理論中人性論的推衍，進而導引出新公共管理、新公共服務與公共性及倫理等相互的連結，並且將公共行政學視為一個「人」來加以探討，最後由信任觀點的途徑加以整合和強化，使整篇論文能夠加完善，此其一。經由論文的推論引用到企業倫理、信任觀點等使公司部門能夠在管理主義與社群主義的互動上能有更深的交流。		zh_TW
dc.description.tableofcontents 第壹章 緒論……………………………………………………………………1
第一節 研究動機與目的…………………………………………………………1
第二節 研究方法與限制…………………………………………………………2
第三節 重要名詞定義……………………………………………………………5
第貳章 新公共服務之理論基礎………………………………………………11
第一節 新公共服務之緣起………………………………………………………11
第二節 新公共管理相關理論之探究……………………………………………14
第三節 新公共服務與新公共管理之差異………………………………………26
第參章 新公共服務理論之核心內容…………………………………………38
第一節 公民精神相關理論的建立………………………………………………38
第二節 新公共服務要義…………………………………………………………44
第三節 公共利益的提倡…………………………………………………………50
第四節 信任觀點的強化…………………………………………………………53
第肆章 新公共服務相關理念之推演…………………………………………59
第一節 危機或轉機—失落的公共性……………………………………………59
第二節 倫理理論之探究…………………………………………………………65
第三節 太極立論公共行政之例證—非營利組織………………………………70
第伍章 新公共服務的發現與建議……………………………………………73
結語…………………………………………………………………………73
參考書目…………………………………………………………………………77

表目錄:
表(一): 有關於行政倫理之論文整理…………………………………………2
表(二): 有關於公共性議題之論文……………………………………………3
表(三): 有關於新公共管理之論文……………………………………………4
表(四): ASPA全國會議中的倫理主題…………………………………………6
表(五): 古典公共行政、新公共管理和新公共服務之比較…………………13
表(六): 企業型政府的原則與策略……………………………………………15
表(七): 新公共行政與新公共管理之比較……………………………………21


圖目錄:
圖(一): 新公共管理理論之循環過程…………………………………………17
圖(二): 新公共服務理論之循環過程…………………………………………49
圖(三): 兩極化觀點……………………………………………………………60
圖(四): 太極化觀點……………………………………………………………60
圖(五): 三元化觀點……………………………………………………………60
圖(六): 新公共管理、新公共服務、公共性與太極之間的關係……………60
圖(七): 太極式的立論循環……………………………………………………61		zh_TW
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dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0902560191en_US
dc.subject (關鍵詞) 新公共服務zh_TW
dc.subject (關鍵詞) 新公共管理zh_TW
dc.subject (關鍵詞) 公共性zh_TW
dc.subject (關鍵詞) 倫理zh_TW
dc.subject (關鍵詞) 太極zh_TW
dc.title (題名) 新公共服務理論之探討-公共性與倫理之途徑zh_TW
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 王明仁zh_TW
dc.relation.reference (參考文獻) 民89年「社會福利資源的開拓與整合：以中華兒童暨家庭扶助基金會為例」，社區發展季刊，第89期，：94-106.zh_TW
dc.relation.reference (參考文獻) 古允文zh_TW
dc.relation.reference (參考文獻) 民87年，「福利社區化與資源開發整合的問題與出路」，社會福利雙月刊，第135期，：4-11.zh_TW
dc.relation.reference (參考文獻) 江明修、陳定銘zh_TW
dc.relation.reference (參考文獻) 民88年，「我國基金會之問題與健全之道」，中國行政評論，第8卷，第3zh_TW
dc.relation.reference (參考文獻) 期。zh_TW
dc.relation.reference (參考文獻) 吳定zh_TW
dc.relation.reference (參考文獻) 民92 公共政策辭典，台北：五南文化。zh_TW
dc.relation.reference (參考文獻) 吳瓊恩zh_TW
dc.relation.reference (參考文獻) 民91 「公共行政學發展趨勢的探究：三種治理模式的互補關係及其政治理論的基礎」，《張金鑑教授百年齡誕辰紀念會暨學術研討會論文集》，頁 1-18。zh_TW
dc.relation.reference (參考文獻) 呂育誠、陳恆鈞、許立一等譯zh_TW
dc.relation.reference (參考文獻) 民91 行政學:管理、政治、法律的觀點 台北：學富文化事業有限公司zh_TW
dc.relation.reference (參考文獻) 余致力zh_TW
dc.relation.reference (參考文獻) 民89 「論公共行政在民主致力過程中的正當角色:黑堡宣言的內涵、定位與啟示」 公共行政學報第四期zh_TW
dc.relation.reference (參考文獻) 李宗勳zh_TW
dc.relation.reference (參考文獻) 民90 從新公共服務及組際學習新視野檢視台北市社區、學區安全聯防行動方案zh_TW
dc.relation.reference (參考文獻) 李宛蓉譯，Francis Fukuyama著zh_TW
dc.relation.reference (參考文獻) 民87 誠信：社會德性與繁榮的創造，台北：立緒文化。zh_TW
dc.relation.reference (參考文獻) 邱瑜瑾zh_TW
dc.relation.reference (參考文獻) 民88年，「台中市非營利組織資源網絡連結分析：社會網絡取向」，國立政zh_TW
dc.relation.reference (參考文獻) 治大學社會學報第28期zh_TW
dc.relation.reference (參考文獻) 孫本初、陳衍宏zh_TW
dc.relation.reference (參考文獻) 民91 「公共管理的趨勢探究：新公共服務的倡議及其意涵」，《民主治理與台灣行政改革學術研討會論文集》zh_TW
dc.relation.reference (參考文獻) 孫本初zh_TW
dc.relation.reference (參考文獻) 民93 公部門知識管理中信任倫理之研究：人際信任與組際信任zh_TW
dc.relation.reference (參考文獻) 許宗力zh_TW
dc.relation.reference (參考文獻) 民 88 國家機關組織法人化之研究，行政院經建會委託研究報告。zh_TW
dc.relation.reference (參考文獻) 劉弘煌zh_TW
dc.relation.reference (參考文獻) 民89 「社區資源的開拓、整合與分配」，社區發展季刊，第89期，：zh_TW
dc.relation.reference (參考文獻) 35-52.zh_TW
dc.relation.reference (參考文獻) 鄭錫鍇、李宗勳zh_TW
dc.relation.reference (參考文獻) 民90 「知識經濟時代的新治理模式-歐陸新治理的觀點」，知識經濟與政府施政」研討會論文（4.14）。zh_TW
dc.relation.reference (參考文獻) 鄭錫鍇zh_TW
dc.relation.reference (參考文獻) 民88 「政府再造的省思-社會資本的觀點」，民主行政與政府再造學術研討會論文。zh_TW
dc.relation.reference (參考文獻) 鄧方（譯），Coleman, J. S.zh_TW
dc.relation.reference (參考文獻) 民81 社會理論的基礎。台北：五南。zh_TW
dc.relation.reference (參考文獻) 蕭武桐zh_TW
dc.relation.reference (參考文獻) 民90 公務倫理，台北︰智勝文化有限公司。zh_TW
dc.relation.reference (參考文獻) 劉鈞慈zh_TW
dc.relation.reference (參考文獻) 民89 程序公平、組織承諾、信任與組織公民行為關係之研究-以我國產物保險產業為例，銘傳管理學院管理科學研究所碩士論文。zh_TW
dc.relation.reference (參考文獻) 賴維堯zh_TW
dc.relation.reference (參考文獻) 民90 「組織信任之研究：一個整合性觀點」，空大行政學報，第11期。zh_TW
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