| dc.contributor.advisor | 吳瓊恩 | zh_TW |
| dc.contributor.author (Authors) | 呂苔瑋 | zh_TW |
| dc.contributor.author (Authors) | Lu, Tai-Wei | en_US |
| dc.creator (作者) | 呂苔瑋 | zh_TW |
| dc.creator (作者) | Lu, Tai-Wei | en_US |
| dc.date (日期) | 2006 | en_US |
| dc.date.accessioned | 18-Sep-2009 15:50:44 (UTC+8) | - |
| dc.date.available | 18-Sep-2009 15:50:44 (UTC+8) | - |
| dc.date.issued (上傳時間) | 18-Sep-2009 15:50:44 (UTC+8) | - |
| dc.identifier (Other Identifiers) | G0922560231 | en_US |
| dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/35723 | - |
| dc.description (描述) | 碩士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 公共行政研究所 | zh_TW |
| dc.description (描述) | 92256023 | zh_TW |
| dc.description (描述) | 95 | zh_TW |
| dc.description.abstract (摘要) | 隨著資訊科技的進步與網際網路的流通，二十一世紀儼然成為一個不同於從前的時代。不同於以往單一面向的績效評估方式，平衡計分卡採用多面向的評估標準，使組織對於其各個面向都能夠均衡的掌握，並且具有前瞻性的策略管理功能，而其中它又以學習與成長的構面，作為其他構面的基礎。 近年來由於全球化的興起，各界相當關注提升組織競爭力的課題，於是許多關於組織績效的文獻應運而生，內容不外乎講究外在報酬與內在報酬，而後者更是近年來研究的重點。組織要能順利的運作，最主要的關鍵仍在於人的因素，組織中的成員除了要能依照職務規定或工作說明書的內容行動，更要能充分的展現出「角色外行為」，現在學者通常將其稱為「組織公民行為」。 首先，本研究將對於平衡計分卡與組織公民行為的概念加以釐清，以作為後續討論的基礎。其次，將探討組織願景與策略對於組織公民行為的影響，以及平衡計分卡中學習與成長構面與組織公民行為的交互影響。在這兩大主軸的討論之中，初步的將平衡計分卡與組織公民行為做一連結。 | zh_TW |
| dc.description.tableofcontents | 第一章 緒論 1第一節 研究背景與動機 1第二節 研究問題與目的 3第三節 研究方法與限制 4第四節 研究流程 7第五節 重要名詞界定 8第二章 文獻檢閱 14第一節 組織公民行為之相關研究 14第二節 組織願景與組織學習相關研究 25第三節 平衡計分之卡相關研究 30第四節 研究架構 32第三章 組織願景、策略與組織公民行為 34第一節 組織願景與策略 34第二節 組織公民行為之理論基礎 37第三節 組織願景對於組織公民行為之影響 44第四章 組織學習與組織公民行為之關係 50第一節 組織學習與學習型組織 50第二節 組織公民行為對於組織之重要性 54第三節 組織學習與組織公民行為之交互關係 58第五章 結論與建議 63第一節 研究發現 63第二節 後續研究建議 66參考書目 68表目錄表一、 Podsakoff等人所提出之組織公民行為七構面意涵與來源 19 表二、 各學者對組織公民行為的分類 21表三、 願景對實務的影響 45圖目錄圖一、 本研究之流程 7圖二、 單圈與雙圈回饋學習的過程 28 圖三、 平衡計分卡的主要架構 31 圖四、 本研究之研究架構 33圖五、 Goh 策略性建構組織模式 51圖六、 知識轉換的四個模式 53 | zh_TW |
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| dc.language.iso | en_US | - |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0922560231 | en_US |
| dc.subject (關鍵詞) | 平衡計分卡 | zh_TW |
| dc.subject (關鍵詞) | 組織學習 | zh_TW |
| dc.subject (關鍵詞) | 組織公民行為 | zh_TW |
| dc.subject (關鍵詞) | The Balanced Scorecard | en_US |
| dc.subject (關鍵詞) | organizational learning | en_US |
| dc.subject (關鍵詞) | Organizational Citizenship Behavior | en_US |
| dc.title (題名) | 組織學習與組織公民行為關係之研究 | zh_TW |
| dc.type (資料類型) | thesis | en |
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