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題名 全員品質管理與360度回饋知覺、滿意、行為改變、與績效提升之實證研究
The longitudinal field study of TQM with 360 degree feedback perception, satisfaction, behavior change and Performance improvement
作者 葉益昌
Yeh, Yih-Chang
貢獻者 張裕隆
Chang, Yu-Loong
葉益昌
Yeh, Yih-Chang
關鍵詞 TQM才能
360度回饋
程序公平知覺
360度回饋滿意度
行為改變意圖
行為改變
績效提升
total quality management competency
360 degree feedback
procedure perpection
360 degree feedback satisfaction
behavior change intention
behavior change
performance improvement
日期 2000
上傳時間 18-九月-2009 18:30:08 (UTC+8)
摘要 本研究為一縱貫性之實證研究，主要目的是透過分析兩年360度回饋的資料，進一步探討全員品質管理才能對360度回饋公平知覺、滿意度、行為改變、與績效提升的影響。
     本研究樣本為國內某建築業之初階與中階主管，第一年總計62位，第二年總計92位。研究結果顯示，全員品質管理才能與360度回饋公平知覺、滿意度、行為改變意圖，皆達顯著正相關。此外，雙因子變異數分析結果顯示，全員品質管理才能的高低會影響他評結果、目標達成、以及領導效能的改變，如進一步以相依樣本t考驗進行事後比較，則發現全員品質管理才能低分組兩年間績效改變的進步幅度大於高分組。
     最後，本研究進一步指出研究之限制，與後續研究之建議、企業實行360度回饋之實務建議。
參考文獻 一、中文部分
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描述 碩士
國立政治大學
心理學研究所
89
資料來源 http://thesis.lib.nccu.edu.tw/record/#A2002001159
資料類型 thesis
dc.contributor.advisor 張裕隆zh_TW
dc.contributor.advisor Chang, Yu-Loongen_US
dc.contributor.author (作者) 葉益昌zh_TW
dc.contributor.author (作者) Yeh, Yih-Changen_US
dc.creator (作者) 葉益昌zh_TW
dc.creator (作者) Yeh, Yih-Changen_US
dc.date (日期) 2000en_US
dc.date.accessioned 18-九月-2009 18:30:08 (UTC+8)-
dc.date.available 18-九月-2009 18:30:08 (UTC+8)-
dc.date.issued (上傳時間) 18-九月-2009 18:30:08 (UTC+8)-
dc.identifier (其他 識別碼) A2002001159en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/36407-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 心理學研究所zh_TW
dc.description (描述) 89zh_TW
dc.description.abstract (摘要) 本研究為一縱貫性之實證研究，主要目的是透過分析兩年360度回饋的資料，進一步探討全員品質管理才能對360度回饋公平知覺、滿意度、行為改變、與績效提升的影響。
     本研究樣本為國內某建築業之初階與中階主管，第一年總計62位，第二年總計92位。研究結果顯示，全員品質管理才能與360度回饋公平知覺、滿意度、行為改變意圖，皆達顯著正相關。此外，雙因子變異數分析結果顯示，全員品質管理才能的高低會影響他評結果、目標達成、以及領導效能的改變，如進一步以相依樣本t考驗進行事後比較，則發現全員品質管理才能低分組兩年間績效改變的進步幅度大於高分組。
     最後，本研究進一步指出研究之限制，與後續研究之建議、企業實行360度回饋之實務建議。		zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#A2002001159en_US
dc.subject (關鍵詞) TQM才能zh_TW
dc.subject (關鍵詞) 360度回饋zh_TW
dc.subject (關鍵詞) 程序公平知覺zh_TW
dc.subject (關鍵詞) 360度回饋滿意度zh_TW
dc.subject (關鍵詞) 行為改變意圖zh_TW
dc.subject (關鍵詞) 行為改變zh_TW
dc.subject (關鍵詞) 績效提升zh_TW
dc.subject (關鍵詞) total quality management competencyen_US
dc.subject (關鍵詞) 360 degree feedbacken_US
dc.subject (關鍵詞) procedure perpectionen_US
dc.subject (關鍵詞) 360 degree feedback satisfactionen_US
dc.subject (關鍵詞) behavior change intentionen_US
dc.subject (關鍵詞) behavior changeen_US
dc.subject (關鍵詞) performance improvementen_US
dc.title (題名) 全員品質管理與360度回饋知覺、滿意、行為改變、與績效提升之實證研究zh_TW
dc.title (題名) The longitudinal field study of TQM with 360 degree feedback perception, satisfaction, behavior change and Performance improvementen_US
dc.type (資料類型) thesisen
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