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題名 研究型知識的管理議題-以政大商學院為例
Researching Knowledge Management in College of Commerce, National Chengchi University
作者 張金龍
Chang, Chin-Lung
貢獻者 蔡瑞煌
Tsaih, Ray
張金龍
Chang, Chin-Lung
關鍵詞 知識管理
知識分享
知識創新
研究型知識
知識物件
Knowledge Management
Knowledge Sharing
Knowledge Innovation
Researching Knowledge
Knowledge Objects
SCORM
日期 2002
上傳時間 18-Sep-2009 19:33:40 (UTC+8)
摘要 大多數組織都存有各種資訊以及成功解決問題的經驗,但是由於缺乏知識管理之應用,這些資訊或經驗都不是很容易累積,且經常需要重複花費許多時間去找尋或整合一些零散的知識,造成組織資源與成本的浪費。
     本研究以政大商學院為例,集中探討研究型知識與研究人員,並參考Advanced Distributed Learning (ADL)所發展之SCORM content aggregation model提出一個最佳實務模型The Shareable Researching Knowledge Object Reference Model (SREKORM),希望透過對研究型知識的的系統管理,協助研究人員知識分享、創新,更可為組織累積智慧,創造價值。主要建議如后:
     (1)將知識呈現方式由傳統的文件轉換為知識物件呈現方式。
     (2)將知識搜尋方式由傳統的全文檢索轉換為知識物件檢索方式。
     最後,經由論文訪談的方式,了解研究人員從理論及實務對本研究的觀點,並驗證本研究付諸實行之可行性。
Knowledge is generally available, but not always readily accessible, due to lack of knowledge management in most organizations. So people within organization always spent duplicate time to search or summarize scattered information.
     This study will focus on researching and researchers based on the College of Commerce, National Chengchi University, and reference the SCORM content aggregation model put forward by Advanced Distributed Learning, and then intends to develop a best practice of researching knowledge--The Shareable Researching Knowledge Object Reference Model (SREKORM), for the purpose of assisting innovation, knowledge sharing and accumulated.
     The proposal is as follows:
     (1) To transform the form of knowledge representation from traditional documents to knowledge objects
     (2) To transform the methods of retrieving knowledge from the traditional full text to knowledge objects.
     Finally, through case interview, the viewpoints of researchers regarding the theories and actual practices in research at NCCU can be understood and verified the availability of set up of SREKORM in NCCU offered by the current study.
參考文獻 References
Advanced Distributed Learning (ADL), (2003), http://www.adlnet.org/
Arthur Andersen Business Consulting, (2000) “Leveraging Corporate Competency with Knowledge Management,” TOKYO KEIZAI INC.
Davenport, Thomas H., Prusak, Laurence (1998), “Working Knowledge- How Or-ganizations Manage What They Know,” Harvard Business School Press.
Demarest, M. (1997). “Understanding Knowledge Management,” Long Range Plan-ning, 30(3), pp.374-384.
Dublin Core, http://dublincore.org/documents/2002/04/14/dcq-rdf-xml/
Duffy, J., (2000), “Knowledge Management: What Every Information Professional Should Know,” The Information Management Journal, Vol. 34, No.3, P.11.
Grant, R.M., (1991), the resource-based theory of competitive advantage: implications for strategy formulation. California Management Review Spring, pp.114-135.
IMS global learning consortium (GLC), http://www.imsproject.org/
Includes: IMS Learning Resource Meta-data Information Model, IMS Learning Re-source Meta-data XML Binding Specification, and IMS Learning Resource Meta-data Best Practice and Implementation Guide. Available at: http://www.imsglobal.org/.
IMS Learning Resource Meta-data Specification Version 1.2, (2000).
Learning Object Metadata, (2002), http://ltsc.ieee.org/wg12/index.html.
Malhotra, Yogesh (2001), “Knowledge Management for the New World of Business,” http://www.brint.com/km/whatis.htm
Millar, J., Demaid, A. and Quintas, P. (1998), “Trans-organizational Innovation - a Framework for Research,” Technology Analysis and Strategic Management, Vol. 9, No.4, pp. 399-418.
Nightingale, P., (1998), “A cognitive model of innovation,” Research Policy, 27, 1998.
Nonaka, I., Takeuchi, H., (1995), “The Knowledge-creating Company,” Oxford Uni-versity Press, Oxford.
Nonaka,Toyama and Konno(2001), “SECI, Ba and Leadership:a Unified Model of Dynamic Knowledge Creation”
OECD, (1996), “The Knowledge-based Economy,” Organization for Economic Co-operation and Development: Paris.
Polanyi, M., (1967). “The Tacit Dimension,” Doubleday Anchor, Garden City, NY.
Probst, G., Raub, S., & Romhardt, K., (2000), “Managing Knowledge: Building Blocks for Success,” John Wiley & Sons, Ltd., UK.
Quinn, J., P. Anderson, et al. (1996). “Managing Professional Intellect: Making the Most of the Best,” Harvard Business Review, 74, (2), pp.71-80.
Roger T. Burlton, (2001), “Business Process Management: Profiting From Process,” Sams.
SCORM (2001), “The SCORM Content Aggregation Model,” Sharable Content Object Reference Model, version 1.2, http://www.adlnet.org/.
SCORM (2001), “The SCORM Overview,” Sharable Content Object Reference Model, version 1.2, http://www.adlnet.org/.
Shimizu, H. (1995), ‘Ba principle: new logic for the real-time emergence of informa-tion’, Holonics, 5 (1): 67-79.
Stehr, N., (1996), “Knowledge as a Capacity for Action,” Presented to OECD Con-ference on New S&T Indicators for the Knowledge-Based Economy, Paris.
Stewart, Thomas A., (1997). “Intellectual Capital: The New Wealth of Organizations,” Doubleday/Currency Publishers, Inc.
Wu, Sehwa (1999),「知識管理的五大主題」,經濟日報, 1999-08-23.
Wu, Sehwa (2001),「知識資本在台灣」,遠流出版公司.
描述 碩士
國立政治大學
資訊管理研究所
89356027
91
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0089356027
資料類型 thesis
dc.contributor.advisor 蔡瑞煌zh_TW
dc.contributor.advisor Tsaih, Rayen_US
dc.contributor.author (Authors) 張金龍zh_TW
dc.contributor.author (Authors) Chang, Chin-Lungen_US
dc.creator (作者) 張金龍zh_TW
dc.creator (作者) Chang, Chin-Lungen_US
dc.date (日期) 2002en_US
dc.date.accessioned 18-Sep-2009 19:33:40 (UTC+8)-
dc.date.available 18-Sep-2009 19:33:40 (UTC+8)-
dc.date.issued (上傳時間) 18-Sep-2009 19:33:40 (UTC+8)-
dc.identifier (Other Identifiers) G0089356027en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/36773-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 89356027zh_TW
dc.description (描述) 91zh_TW
dc.description.abstract (摘要) 大多數組織都存有各種資訊以及成功解決問題的經驗,但是由於缺乏知識管理之應用,這些資訊或經驗都不是很容易累積,且經常需要重複花費許多時間去找尋或整合一些零散的知識,造成組織資源與成本的浪費。
     本研究以政大商學院為例,集中探討研究型知識與研究人員,並參考Advanced Distributed Learning (ADL)所發展之SCORM content aggregation model提出一個最佳實務模型The Shareable Researching Knowledge Object Reference Model (SREKORM),希望透過對研究型知識的的系統管理,協助研究人員知識分享、創新,更可為組織累積智慧,創造價值。主要建議如后:
     (1)將知識呈現方式由傳統的文件轉換為知識物件呈現方式。
     (2)將知識搜尋方式由傳統的全文檢索轉換為知識物件檢索方式。
     最後,經由論文訪談的方式,了解研究人員從理論及實務對本研究的觀點,並驗證本研究付諸實行之可行性。
zh_TW
dc.description.abstract (摘要) Knowledge is generally available, but not always readily accessible, due to lack of knowledge management in most organizations. So people within organization always spent duplicate time to search or summarize scattered information.
     This study will focus on researching and researchers based on the College of Commerce, National Chengchi University, and reference the SCORM content aggregation model put forward by Advanced Distributed Learning, and then intends to develop a best practice of researching knowledge--The Shareable Researching Knowledge Object Reference Model (SREKORM), for the purpose of assisting innovation, knowledge sharing and accumulated.
     The proposal is as follows:
     (1) To transform the form of knowledge representation from traditional documents to knowledge objects
     (2) To transform the methods of retrieving knowledge from the traditional full text to knowledge objects.
     Finally, through case interview, the viewpoints of researchers regarding the theories and actual practices in research at NCCU can be understood and verified the availability of set up of SREKORM in NCCU offered by the current study.
en_US
dc.description.tableofcontents Table of Contents
     Chapter 1: Introduction 1
     1.1 Backgrounds 1
     1.2 Motivation 1
     1.3 Purpose 2
     1.4 Procedure of this study 2
     Chapter 2: Literature review 3
     2.1 Knowledge 3
     2.1.1 Definition of knowledge 3
     2.1.2 Category of knowledge 4
     2.1.3 Knowledge creation process proposed in Nonaka and Takeuchi (1995) 6
     2.1.3.1 The SECI process – the four models of knowledge conversion 7
     2.1.3.2 Ba - The share context for knowledge creation 9
     2.1.3.3 Knowledge assets 9
     2.2 Knowledge Management 10
     2.2.1 Definition of knowledge management 10
     2.2.2 Knowledge management model 10
     2.3 The SCORM content aggregation model 12
     2.3.1 Content model 13
     2.3.2 Meta-data 16
     2.3.3 The SCORM Meta-data information model 17
     2.3.4 The SCORM Meta-data XML binding 18
     2.3.5 Content packaging 18
     Chapter 3: Sharable Researching Knowledge Object Reference Model 19
     3.1 Researching knowledge management cycle 19
     3.2 SREKORM Knowledge aggregation model 21
     3.3 SREKORM Meta-data information model 22
     3.4 SREKORM Knowledge package 30
     Chapter 4 Case interviews 33
     4.1 Introduction 33
     4.2 Interview for advice 33
     Chapter 5: Conclusion, criticisms and future work 49
     5.1 Introduction 49
     5.2 Conclusion 49
     5.3 Summary of the interviewee criticisms and suggestions regarding the SREKORM system 50
     5.4 Limitations of the study and recommendation for future research 51
     5.4.1 The limitations of the study were as follows: 52
     5.4.2 Recommendations for future work: 52
     References 54
     Appendix A 56
     Appendix B 57
     Appendix C 59
     Appendix D 66
     
     
     List of Figures
     Figure 2.1 Three Elements of Knowledge Creation (Nonaka,Toyama and Konno, 2001) 7
     Figure 2.2: SECI model (Nonaka & Takeuchi, 1995) 8
     Figure 2.3: Knowledge management model (Arthur Andersen Business Consulting, 2000) 11
     Figure 2.4: knowledge innovate system (Wu, 2001) 12
     Figure 2.5: Examples of Assets (SCORM, 2001). 14
     Figure 2.6: An example of a SCO composed of several assets (SCORM, 2001). 15
     Figure 2.7: Content aggregation (SCORM, 2001) 16
     Figure 3.1 Researching knowledge management cycle (author) 19
     Figure 3.2: Internal structure of PIF files. 32
     
     
     List of Tables
     Table 3.1 The SREKORM Meta-data information model. 23
     Table 3.2: The SREKORM Meta-data application profile. 28
     Table 4.1 The interviewee`s reference codes, positions, and specialties 34
     Table A.1: Comparison of SCORM and SREKORM 56
     Table B.1: Manifest elements 57
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0089356027en_US
dc.subject (關鍵詞) 知識管理zh_TW
dc.subject (關鍵詞) 知識分享zh_TW
dc.subject (關鍵詞) 知識創新zh_TW
dc.subject (關鍵詞) 研究型知識zh_TW
dc.subject (關鍵詞) 知識物件zh_TW
dc.subject (關鍵詞) Knowledge Managementen_US
dc.subject (關鍵詞) Knowledge Sharingen_US
dc.subject (關鍵詞) Knowledge Innovationen_US
dc.subject (關鍵詞) Researching Knowledgeen_US
dc.subject (關鍵詞) Knowledge Objectsen_US
dc.subject (關鍵詞) SCORMen_US
dc.title (題名) 研究型知識的管理議題-以政大商學院為例zh_TW
dc.title (題名) Researching Knowledge Management in College of Commerce, National Chengchi Universityen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Referenceszh_TW
dc.relation.reference (參考文獻) Advanced Distributed Learning (ADL), (2003), http://www.adlnet.org/zh_TW
dc.relation.reference (參考文獻) Arthur Andersen Business Consulting, (2000) “Leveraging Corporate Competency with Knowledge Management,” TOKYO KEIZAI INC.zh_TW
dc.relation.reference (參考文獻) Davenport, Thomas H., Prusak, Laurence (1998), “Working Knowledge- How Or-ganizations Manage What They Know,” Harvard Business School Press.zh_TW
dc.relation.reference (參考文獻) Demarest, M. (1997). “Understanding Knowledge Management,” Long Range Plan-ning, 30(3), pp.374-384.zh_TW
dc.relation.reference (參考文獻) Dublin Core, http://dublincore.org/documents/2002/04/14/dcq-rdf-xml/zh_TW
dc.relation.reference (參考文獻) Duffy, J., (2000), “Knowledge Management: What Every Information Professional Should Know,” The Information Management Journal, Vol. 34, No.3, P.11.zh_TW
dc.relation.reference (參考文獻) Grant, R.M., (1991), the resource-based theory of competitive advantage: implications for strategy formulation. California Management Review Spring, pp.114-135.zh_TW
dc.relation.reference (參考文獻) IMS global learning consortium (GLC), http://www.imsproject.org/zh_TW
dc.relation.reference (參考文獻) Includes: IMS Learning Resource Meta-data Information Model, IMS Learning Re-source Meta-data XML Binding Specification, and IMS Learning Resource Meta-data Best Practice and Implementation Guide. Available at: http://www.imsglobal.org/.zh_TW
dc.relation.reference (參考文獻) IMS Learning Resource Meta-data Specification Version 1.2, (2000).zh_TW
dc.relation.reference (參考文獻) Learning Object Metadata, (2002), http://ltsc.ieee.org/wg12/index.html.zh_TW
dc.relation.reference (參考文獻) Malhotra, Yogesh (2001), “Knowledge Management for the New World of Business,” http://www.brint.com/km/whatis.htmzh_TW
dc.relation.reference (參考文獻) Millar, J., Demaid, A. and Quintas, P. (1998), “Trans-organizational Innovation - a Framework for Research,” Technology Analysis and Strategic Management, Vol. 9, No.4, pp. 399-418.zh_TW
dc.relation.reference (參考文獻) Nightingale, P., (1998), “A cognitive model of innovation,” Research Policy, 27, 1998.zh_TW
dc.relation.reference (參考文獻) Nonaka, I., Takeuchi, H., (1995), “The Knowledge-creating Company,” Oxford Uni-versity Press, Oxford.zh_TW
dc.relation.reference (參考文獻) Nonaka,Toyama and Konno(2001), “SECI, Ba and Leadership:a Unified Model of Dynamic Knowledge Creation”zh_TW
dc.relation.reference (參考文獻) OECD, (1996), “The Knowledge-based Economy,” Organization for Economic Co-operation and Development: Paris.zh_TW
dc.relation.reference (參考文獻) Polanyi, M., (1967). “The Tacit Dimension,” Doubleday Anchor, Garden City, NY.zh_TW
dc.relation.reference (參考文獻) Probst, G., Raub, S., & Romhardt, K., (2000), “Managing Knowledge: Building Blocks for Success,” John Wiley & Sons, Ltd., UK.zh_TW
dc.relation.reference (參考文獻) Quinn, J., P. Anderson, et al. (1996). “Managing Professional Intellect: Making the Most of the Best,” Harvard Business Review, 74, (2), pp.71-80.zh_TW
dc.relation.reference (參考文獻) Roger T. Burlton, (2001), “Business Process Management: Profiting From Process,” Sams.zh_TW
dc.relation.reference (參考文獻) SCORM (2001), “The SCORM Content Aggregation Model,” Sharable Content Object Reference Model, version 1.2, http://www.adlnet.org/.zh_TW
dc.relation.reference (參考文獻) SCORM (2001), “The SCORM Overview,” Sharable Content Object Reference Model, version 1.2, http://www.adlnet.org/.zh_TW
dc.relation.reference (參考文獻) Shimizu, H. (1995), ‘Ba principle: new logic for the real-time emergence of informa-tion’, Holonics, 5 (1): 67-79.zh_TW
dc.relation.reference (參考文獻) Stehr, N., (1996), “Knowledge as a Capacity for Action,” Presented to OECD Con-ference on New S&T Indicators for the Knowledge-Based Economy, Paris.zh_TW
dc.relation.reference (參考文獻) Stewart, Thomas A., (1997). “Intellectual Capital: The New Wealth of Organizations,” Doubleday/Currency Publishers, Inc.zh_TW
dc.relation.reference (參考文獻) Wu, Sehwa (1999),「知識管理的五大主題」,經濟日報, 1999-08-23.zh_TW
dc.relation.reference (參考文獻) Wu, Sehwa (2001),「知識資本在台灣」,遠流出版公司.zh_TW