| dc.contributor.advisor | 尚孝純 | zh_TW |
| dc.contributor.advisor | Shari S. C. Shang | en_US |
| dc.contributor.author (作者) | 廖凱祥 | zh_TW |
| dc.contributor.author (作者) | Kai-hsiang, Liao | en_US |
| dc.creator (作者) | 廖凱祥 | zh_TW |
| dc.creator (作者) | Kai-hsiang, Liao | en_US |
| dc.date (日期) | 2005 | en_US |
| dc.date.accessioned | 18-九月-2009 19:35:03 (UTC+8) | - |
| dc.date.available | 18-九月-2009 19:35:03 (UTC+8) | - |
| dc.date.issued (上傳時間) | 18-九月-2009 19:35:03 (UTC+8) | - |
| dc.identifier (其他 識別碼) | G0093356004 | en_US |
| dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/36783 | - |
| dc.description (描述) | 碩士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 資訊管理研究所 | zh_TW |
| dc.description (描述) | 93356004 | zh_TW |
| dc.description (描述) | 94 | zh_TW |
| dc.description.abstract (摘要) | 無 | zh_TW |
| dc.description.abstract (摘要) | The objective of this study is to establish a base for understanding inflexibility, with different kinds of integration problems being examined and explained. Studies of process integration have focused mostly on the design and management of efficient operation with information technology but very little on the difficulty in making changes with tightly linked processes. In order to eliminate risks of integration failure, there is a need for deep understanding of the types and causes of inflexibility with process integration. Based on the literature and industry experience of process integration and enterprise flexibility/inflexibility, this study proposes that inflexibility can be classified as either operational, organizational, or systems inflexibility. Sources of inflexibility have been investigated from views of business design, users’ willingness and capability, and systems designers’ designs. Cases studied shown that these three sources of inflexibility are interrelated and can reciprocally affect business performance. Companies applying process integration may eliminate the risk of integration downsides by carefully managing business design, user willingness and system design capability. Only with a broad and thorough view of the system, people and process interactions can a firm capitalize its investment in process integration. | en_US |
| dc.description.tableofcontents | Ch1 INTRODUCTION 1 Ch2 LITERATURE 2 2.1 Process Integration and Flexibility 2 2.2 Types of Flexibility/Inflexibility 3 2.2.1 Organizational Flexibility/Inflexibility 5 2.2.2 Operational Flexibility/Inflexibility 5 2.2.3 System Flexibility/Inflexibility 6 Ch3 RESEARCH METHOD AND PROCESS 7 3.1 Research Method 7 3.2 Research Process 7 3.3 Proposition 10 3.3.1 Business Design 10 3.3.2 Users` Willingness and Capability 12 3.3.3 Systems Designer’s Capability 14 Ch4 RESEARCH RESULTS 16 4.1 Case 1: The IC Distributor 16 4.1.1 The WPI-Group 17 4.1.2 The Implementation of Process Integration in WPI-Group 17 4.1.3 Automation Phase 19 4.1.4 Local Integration Phase 20 4.1.5 Global Integration Phase 20 4.1.6 Continuous Enhancement Phase 21 4.2 Case 2: The 3C Distributor 25 4.2.1 The Synnex 26 4.2.2 The Implementation of Process Integration in Synnex 26 4.2.3 Dependence Phase 27 4.2.4 Spin-off Phase 27 4.3 Difference in WPI and Synnex 28 4.4 Proposition Analysis 30 4.4.1 Proposition 1a, 1b, 1c – Confirmed 30 4.4.2 Proposition 2a, 2b, 2c – Confirmed 30 4.4.3 Proposition 3a, 3b, 3c – Confirmed 30 Ch5 DISCUSSION 34 5.1 Relatively Unavoidable Inflexibility 35 5.2 Relatively Avoidable Inflexibility 36 5.3 Specific Features of Company and Inflexibility 37 5.4 Explanation of Inflexibility 39 5.4.1 Business design: 39 5.4.2 Users’ willingness and capability 40 5.4.3 Systems designers’ capability 41 5.5 Literature Verification 43 Ch 6 CONTRIBUTION 45 REFEREMCES 47 APPENDIX A. A Semi-Structured Questionnaire 52 | zh_TW |
| dc.language.iso | en_US | - |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0093356004 | en_US |
| dc.subject (關鍵詞) | process integration | en_US |
| dc.subject (關鍵詞) | enterprise integration | en_US |
| dc.subject (關鍵詞) | flexibility | en_US |
| dc.subject (關鍵詞) | control | en_US |
| dc.subject (關鍵詞) | centralization | en_US |
| dc.title (題名) | Understanding the Inflexibility of Process Integration | zh_TW |
| dc.title (題名) | 企業流程整合的彈性問題探討 | zh_TW |
| dc.type (資料類型) | thesis | en |
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