dc.contributor.advisor | 韓志翔 | zh_TW |
dc.contributor.advisor | Han, Tzu Shian | en_US |
dc.contributor.author (Authors) | 簡博浩 | zh_TW |
dc.contributor.author (Authors) | Chien, Po Pao | en_US |
dc.creator (作者) | 簡博浩 | zh_TW |
dc.creator (作者) | Chien, Po Pao | en_US |
dc.date (日期) | 2008 | en_US |
dc.date.accessioned | 18-Sep-2009 19:56:46 (UTC+8) | - |
dc.date.available | 18-Sep-2009 19:56:46 (UTC+8) | - |
dc.date.issued (上傳時間) | 18-Sep-2009 19:56:46 (UTC+8) | - |
dc.identifier (Other Identifiers) | G0913555071 | en_US |
dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/36853 | - |
dc.description (描述) | 博士 | zh_TW |
dc.description (描述) | 國立政治大學 | zh_TW |
dc.description (描述) | 企業管理研究所 | zh_TW |
dc.description (描述) | 91355507 | zh_TW |
dc.description (描述) | 97 | zh_TW |
dc.description.abstract (摘要) | 本論文的研究目的在探討工作績效理論中任務性、脈絡性及適應性績效表現對主管獎酬決策的影響。研究一以「特定職位或職系適用」的角度,以業務經理為標的,運用實驗法以影片模擬實驗法的三因子實驗設計來進行,以233位企業主管為受試對象。研究二以「跨職位適用」的角度,運用調查法以150位主管選取一位部屬來評量三種工作績效表現。兩個研究結果顯示,任務性及脈絡性績效表現如過去研究結論一致,對主管獎酬決策有影響;適應性績效表現亦對主管獎酬決策有影響。透過實驗法驗證,適應性績效表現與脈絡性績效表現的交互效果對主管獎酬決策有影響;但與任務性績效表現的交互效果則是不存在的。透過調查法驗證,在任務越複雜的工作,脈絡性績效表現及適應性績效表現對主管獎酬決策的正向關係則越強。在研究三中,針對上述研究結論及實務應用,以兩個職務屬性為干擾效果,發現顧客接觸需求程度及任務相互依賴性越高的職位,適應性績效表現與主管獎酬決策的關係就越強。本論文之研究延伸工作績效內涵,驗證適應性績效表現對主管獎酬決策有其影響。並以三個不同的研究來驗證假說,從不同的職務適用觀點及研究方法的角度,更具理論及實務的價值。 | zh_TW |
dc.description.abstract (摘要) | The current research aims to examine how adaptive performance, contextual performance and task performance correlate supervisory reward decision. The study employed the methods of survey and laboratory experiments and virtually comprises three parts. In Part One, from the perspective of specific occupations or job families, 233 manager subjects were recruited to view a previously-videotaped simulated sales executive’s job performance and give rating afterwards in terms of his task performance, contextual performance, and adaptive performance. In Part Two, from the perspective of applicable across jobs, 150 manager subjects randomly chose one of their subordinates and rated his/her task, contextual and adaptive performance. The findings in either Study 1 or Study 2 were congruent with results of previous research, which indicated not only the main effects of task and contextual performance but also (that of) adaptive performance affected supervisory reward decision. In addition, the experiment study justified that the interactional effects of adaptive and contextual performance were crucial factors to modify the supervisory reward decision, while the field study illustrated how employees’ contextual and adaptive performances reinforced supervisory reward decision especially when task complexity were taken into consideration. In Study 3, based on the former findings and practical application, we found that a job position of high customer-contact requirements and high task interdependence significantly strengthened the correlation between adaptive performance and supervisory reward decision. This study not only endorses the essentiality of job performance but also testifies effect of adaptive performance on supervisory reward decision. Moreover, this study, using different methodologies, has extended theory and provided practical implications. | en_US |
dc.description.tableofcontents | 目錄 Ⅰ圖目錄 Ⅳ表目錄 Ⅴ 第一章 緒論 1 第一節 研究背景 1 第二節 研究動機與目的 4 第三節 論文章節安排 8 第二章 文獻探討及假說推導 9 第一節 工作績效理論 9 第二節 獎酬之相關內涵 29 第三節 工作績效表現與主管獎酬決策的關係 31 第四節 工作績效表現交互作用與主管獎酬決策的關係 34 第五節 工作績效表現與主管獎酬決策的關係-任務複雜性為干擾變項 37 第六節 研究架構 39 第三章 研究一:特定職位或職系適用 42 第一節 關鍵人員深度訪談 42 第二節 研究方法 46 第三節 分析結果與討論 51 第四節 本章小節 56 第四章 研究二:跨職位適用 59 第一節 關鍵事件收集與分類 59 第二節 研究方法 63 第三節 分析結果與討論 68 第四節 本章小節 71 第五章 研究三:職務屬性之探討 73 第一節 研究動機與目的 73 第二節 理論與假設推導 76 第三節 研究方法 82 第四節 分析結果與討論 88 第五節 本章小節 91 第六章 綜合討論、結論與建議 93 第一節 工作績效表現的主效果 95 第二節 工作績效表現的交互效果 97 第三節 工作績效表現的干擾效果 99 第四節 理論與實務意涵 101 第五節 研究限制與未來研究方向 103 第六節 研究結論 108 參考文獻 109 中文文獻 109 英文文獻 110 | zh_TW |
dc.format.extent | 101961 bytes | - |
dc.format.extent | 180384 bytes | - |
dc.format.extent | 119710 bytes | - |
dc.format.extent | 132149 bytes | - |
dc.format.extent | 203053 bytes | - |
dc.format.extent | 370738 bytes | - |
dc.format.extent | 255525 bytes | - |
dc.format.extent | 306491 bytes | - |
dc.format.extent | 339238 bytes | - |
dc.format.extent | 243773 bytes | - |
dc.format.extent | 164532 bytes | - |
dc.format.extent | 1005015 bytes | - |
dc.format.mimetype | application/pdf | - |
dc.format.mimetype | application/pdf | - |
dc.format.mimetype | application/pdf | - |
dc.format.mimetype | application/pdf | - |
dc.format.mimetype | application/pdf | - |
dc.format.mimetype | application/pdf | - |
dc.format.mimetype | application/pdf | - |
dc.format.mimetype | application/pdf | - |
dc.format.mimetype | application/pdf | - |
dc.format.mimetype | application/pdf | - |
dc.format.mimetype | application/pdf | - |
dc.format.mimetype | application/pdf | - |
dc.language.iso | en_US | - |
dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0913555071 | en_US |
dc.subject (關鍵詞) | 適應性績效表現 | zh_TW |
dc.subject (關鍵詞) | 主管獎酬決策 | zh_TW |
dc.subject (關鍵詞) | 任務複雜性 | zh_TW |
dc.subject (關鍵詞) | 任務相互依賴性 | zh_TW |
dc.subject (關鍵詞) | Adaptive Performance | en_US |
dc.subject (關鍵詞) | supervisory reward decision | en_US |
dc.subject (關鍵詞) | task complexity | en_US |
dc.subject (關鍵詞) | task interdependence | en_US |
dc.title (題名) | 任務性、脈絡性及適應性績效表現與主管獎酬決策影響效果之研究 | zh_TW |
dc.title (題名) | The study of the effect of task performance, contextual performance and adaptive performance on supervisory reward decision | en_US |
dc.type (資料類型) | thesis | en |
dc.relation.reference (參考文獻) | 中文文獻 | zh_TW |
dc.relation.reference (參考文獻) | 王勝橋,2006,「中國情景下適應性績效構思研究」,商業研究,19卷7期:頁48-54。 | zh_TW |
dc.relation.reference (參考文獻) | 王輝、李曉軒、羅勝強,2003,「任務績效與情境績效兩因素績效模型的驗證」,中國管理科學,11卷4期:頁79-84。 | zh_TW |
dc.relation.reference (參考文獻) | 司徒達賢,2006,第一版,管理學的新世界,台北,天下文化。 | zh_TW |
dc.relation.reference (參考文獻) | 何永福、楊國安,2001,第三版,人力資源策略管理,台北,三民書局。 | zh_TW |
dc.relation.reference (參考文獻) | 李銳、葉蓮花、凌文銓,2006,「適應性績效理論及其應用」,現代管理科學,25卷11期:頁27-28。 | zh_TW |
dc.relation.reference (參考文獻) | 邱皓政,2003,第一版,結構方程模式:LISREL的理論、技術與應用,台北,雙葉書廊圖書公司。 | zh_TW |
dc.relation.reference (參考文獻) | 周厚余、鄭全全,2006,「適應性績效研究及其績效管理的意義」,人類工效學,12卷4期:頁57-59。 | zh_TW |
dc.relation.reference (參考文獻) | 馬可一,2003,「適應性績效」,商業研究,22卷:頁15-17。 | zh_TW |
dc.relation.reference (參考文獻) | 莊如松,2007,目標導向、前瞻人格與適應性績效之關係,國立政治大學企業管理研究所未出版之博士論文。 | zh_TW |
dc.relation.reference (參考文獻) | 黃家齊,2002,人力資源管理活動認知與員工態度、績效之關連性差異分析-心理契約與社會交換觀點,管理評論,21卷4期:頁101-127。 | zh_TW |
dc.relation.reference (參考文獻) | 陳順宇,2000,第三版,迴歸分析,台北,華泰書局。 | zh_TW |
dc.relation.reference (參考文獻) | 馮明、陶祁,2005,「適應性績效及其在人力資源管理中的應用」,北京市計畫勞動管理幹部學院報,13卷4期:頁51-52。 | zh_TW |
dc.relation.reference (參考文獻) | 彭台光、高月琴、林鉦棽,2006,「管理研究中的共同方法變異:問題本質、影響、測試和補救」,管理學報,23卷1期:頁77-98。 | zh_TW |
dc.relation.reference (參考文獻) | 溫志毅,2005,「工作績效的四因素結構模型」,首都師範大學學報(社會科學版),5卷:頁105-111。 | zh_TW |
dc.relation.reference (參考文獻) | 簡博浩,1999,薪酬策略群組與經營績效之關係研究,國立中興大學企業管理研究所未出版之碩士論文。 | zh_TW |
dc.relation.reference (參考文獻) | 諸承明、戚樹誠、李長貴,1996,「薪資設計之文獻回顧與評論-建立『薪資設計四要素模式』」,人力資源學報,6期:頁57-86。 | zh_TW |
dc.relation.reference (參考文獻) | 陶祁,2006,「適應性績效結構分析及在培訓評估中的應用」,管理科學,19卷2期:頁48-54。 | zh_TW |
dc.relation.reference (參考文獻) | 陶祁、王重鳴,2006,「管理培訓背景下適應性績效的結構分析」,心理科學,19卷3期:頁48-54。 | zh_TW |
dc.relation.reference (參考文獻) | | zh_TW |
dc.relation.reference (參考文獻) | 英文文獻 | zh_TW |
dc.relation.reference (參考文獻) | Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage Publications. | zh_TW |
dc.relation.reference (參考文獻) | Allen, T. D. (2006). Rewarding good citizens: The relationship between citizenship behavior, gender, and organizational rewards. Journal of Applied Social Psychology, 36(1), 120-143. | zh_TW |
dc.relation.reference (參考文獻) | Allen, T. D., & Rush, M. C. (1998). The effect of organizational citizenship behavior on performance judgments: A field study and a laboratory experiment. Journal of Applied Psychology, 83(2), 247-260. | zh_TW |
dc.relation.reference (參考文獻) | Allen, T. D., & Rush, M. C. (2001). The influence of ratee gender on organizational citizenship behavior. Journal of Applied Social Psychology, 31(12), 2561-2587. | zh_TW |
dc.relation.reference (參考文獻) | Allworth, E., & Hesketh, B. (1999). Construct-oriented biodata: Capturing change -related and contextually relevant future performance. International Journal of Selection and Assessment, 7(2), 97-111. | zh_TW |
dc.relation.reference (參考文獻) | Anderson, J. C. & Gerbing, D. W. (1988). Structural equation modeling in practice: a review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423. | zh_TW |
dc.relation.reference (參考文獻) | Bachrach, D. G., Powell, B. C., Bendoly, E., & Richey, R. G. (2006). Organizational citizenship behavior and performance evaluations: Exploring the impact of task interdependence. Journal of Applied Psychology, 91(1), 193-201. | zh_TW |
dc.relation.reference (參考文獻) | Bachrach, D. G., Wang, H., Bendoly, E., & Zhang, S. (2007). Importance of organizational citizenship behaviour for overall performance evaluation: Comparing the role of task interdependence in China and the USA. Management and Organization Review, 3(2), 255–276. | zh_TW |
dc.relation.reference (參考文獻) | Bergeron, D. M. (2007). The potential paradox of organizational citizenship behavior: Good citizens at what cost? Academy of Management Review, 32(4), 1078 -1095. | zh_TW |
dc.relation.reference (參考文獻) | Bettencourt, L. A. (2004). Change-oriented organizational citizenship behaviors: The direct and moderating influence of goal orientation. Journal of Retailing, 80(3), 165-180. | zh_TW |
dc.relation.reference (參考文獻) | Bettencourt, L. A., & Brown, S, W. (1997). Customer-contact employees: Relationships among workplace fairness, job satisfaction and prosocial service behavior. Journal of Retailing, 73(1), 39-61. | zh_TW |
dc.relation.reference (參考文獻) | Bettencourt L. A., Gwinner, K. P., & Meuter, M. L. (2001). A comparison of attitude, personality, and knowledge prediction of service-oriented organizational citizenship behaviors. Journal of Applied Psychology, 86(1), 29-41. | zh_TW |
dc.relation.reference (參考文獻) | Bitner, M. J. (1990). Evaluation service encounter: The effects of physical surroundings and employee responses. Journal of Marketing, 54(2), 69-82. | zh_TW |
dc.relation.reference (參考文獻) | Bitner, M. J., Booms, B. H., & Mohr, L. A. (1994). Critical service encounter: The employee’s viewpoint. Journal of Marketing, 58(5), 95-106. | zh_TW |
dc.relation.reference (參考文獻) | Bitner, M. J., Booms, B. H., & Tetreault, M. S. (1990). The service encounter: Diagnosing favorable and unfavorable incidents. Journal of Marketing, 54 (1), 71-84. | zh_TW |
dc.relation.reference (參考文獻) | Bolino, M. C., Turnley, W. H., & Bloodgood, J. M. (2002). Citizenship behavior and the creation of social capital in organizations. Academy of Management Review, 27(4), 505-522. | zh_TW |
dc.relation.reference (參考文獻) | Borman, W. C. (2004). The concept of organizational citizenship. Current Directions in Psychological Science, 13(6), 238-241. | zh_TW |
dc.relation.reference (參考文獻) | Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt, & W. Borman (Eds.), Personnel selection in organizations (pp. 71–98). New York, NY: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for personnel selection research. Human Performance, 10(2), 99–109. | zh_TW |
dc.relation.reference (參考文獻) | Borman, W. C., White, L. A., & Dorsey, D. W. (1995). Effects of ratee task performance and interpersonal factors on supervisor and peer performance ratings. Journal of Applied Psychology, 80(1), 168-177. | zh_TW |
dc.relation.reference (參考文獻) | Bowen, D. E. & Schneider. B. (1985). Boundary-spanning-role employees and the service encounter: some guidelines for management and research. In J. A. Czepiel, R. S. Michael, R. Solomon, & C. F. Surprenant(Eds.), The service encounter: Managing employee/customer interaction in Service Business (pp. 127-147). Lexington, MA: D. C. Health and Company. | zh_TW |
dc.relation.reference (參考文獻) | Bridge, W. (1994). The end of the job. Fortune, September 19, 62-74. | zh_TW |
dc.relation.reference (參考文獻) | Brief, A. P., & Motowidlo, S. J. (1986). Prosocial organizational behaviors. Academy of Management Review, 11(4), 710-725. | zh_TW |
dc.relation.reference (參考文獻) | Campbell, D. J. (1988). Task complexity: A review and analysis. Academy of Management Journal, 13(1), 40-52. | zh_TW |
dc.relation.reference (參考文獻) | Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology. In M. D. Dunnette, & L. M. Hough(Eds.), Handbook of industrial and organizational psychology (Vol. 1, pp. 687–732). Palo Alto, CA: Consulting Psychologists Press. | zh_TW |
dc.relation.reference (參考文獻) | Campbell, J. P. (1999). The definition and measurement of performance in the new age, In D. R. Ilgen & E. D. Pulakos (Eds.), The changing nature of performance: Implications for staffing, motivation, and development (pp. 399-429). San Francisco: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Campbell, J. P., Gasser, M. B., & Oswald, F. L. (1996). The substantive nature of job performance variability. In K. R. Murphy (Ed.), Individual differences and behavior in organizations (pp.258–299). San Francisco, CA: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Cascio, W. F. (1998). Applied psychology in personnel management (5th Ed.). Englewood Cliffs, NJ: Prentice-Hall, Inc. | zh_TW |
dc.relation.reference (參考文獻) | Chan, D. (2000). Conceptual and empirical gaps in research on individual adaptation at work. In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology (Vol.1, pp. 143-164). New York: John Wiley & Sons. | zh_TW |
dc.relation.reference (參考文獻) | Coleman, V. I., & Borman, W. C. (2000). Investigating the underlying structure of the citizenship performance domain. Human Resource Management Review, 10(1), 25-44. | zh_TW |
dc.relation.reference (參考文獻) | Conway, J. M. (1999). Distinguishing contextual performance from task performance for managerial jobs. Journal of Applied Psychology, 84(1), 3-13. | zh_TW |
dc.relation.reference (參考文獻) | Crant, J. M. (2000). Proactive behavior in organizations. Journal of Management, 26(3), 435-462. | zh_TW |
dc.relation.reference (參考文獻) | Earley, P. C. (1985). Influence of information, choice and task complexity upon goal acceptance, performance, and personal goal. Journal of Applied Psychology, 70(3), 481-491. | zh_TW |
dc.relation.reference (參考文獻) | George, J. M., & Brief, A. P. (1992). Feeling good-doing good: A conceptual analysis of the mod at work-organizational spontaneity relationship. Psychological Bulletin, 112(2), 310-329. | zh_TW |
dc.relation.reference (參考文獻) | George, J. M., & Jones, G. R. (1997). Organizational spontaneity in context. Human Performance, 10(2), 153-170. | zh_TW |
dc.relation.reference (參考文獻) | Glasman L. R., & Albarracin D. (2006). Forming attutide that predict future behavior: A meta-analysis of the attitude-behavior relation. Psychological Bulletin, 132(5), 778-822. | zh_TW |
dc.relation.reference (參考文獻) | Gomez-Mejia, L. R., & Walbourne, T. M. (1988). Compensation strategy: An overview and future steps. Human Resource Planning, 11(3), 173-189. | zh_TW |
dc.relation.reference (參考文獻) | Goodman, S. A., & Svyantek, D. J. (1999). Person–organization fit and contextual performance: Do shared values matter. Journal of Vocational Behavior, 55(2), 254-275. | zh_TW |
dc.relation.reference (參考文獻) | Graen, G. B., & Scandura, T. A. (1987). Toward a psychology of dyadic organizing. In L. L. Cummings & B. M. Staw (Eds.), Reasearch in organization behavior (vol. 9, pp. 175-208). Greenwich, CT: JAI Press. | zh_TW |
dc.relation.reference (參考文獻) | Graham, J. W. (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4(4), 249-270. | zh_TW |
dc.relation.reference (參考文獻) | Griffin, B., & Hesketh, B. 2003. Adaptable behaviours for successful work and career adjustment. Australian Journal of Psychology, 55(2), 65-73. | zh_TW |
dc.relation.reference (參考文獻) | Griffin, M. A., Neal, A., & Parker, S. K. (2007). A new model of work role performance: Positive behavior in uncertain and interdependent contexts. Academy of Management Journal, 50(2), 327-347. | zh_TW |
dc.relation.reference (參考文獻) | Hartline, M. D., & Ferrell, O. C. (1996). The management of customer-contact Service employees: En empirical investigation. Journal of Marketing, 60(4), 52-70. | zh_TW |
dc.relation.reference (參考文獻) | Hesketh, B., & Allworth, E. (1997). Adaptive performance: Updating the criterion to cope with change. Paper presented at the Second Australian Industrial and Organizational Psychology Conference, Melbourne. | zh_TW |
dc.relation.reference (參考文獻) | Hesketh, B., & Neal, A. (1999). Technology and performance. In D. R. Ilgen, & D. E. Pulakos(Eds.), The changing nature of performance: Implication for staffing , motivation , and development (pp. 21-55). San Francisco,CA:Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Higgins, C. A., Judge, T. A., & Ferris, G. R. (2003). Influence tactics and work outcomes: A meta-analysis. Journal of Organizational Behavior, 24(1), 89-106. | zh_TW |
dc.relation.reference (參考文獻) | Hinkin, T. R. (1998). A brief tutorial on the development of measures for use in survey questionnaires. Organization Research Methods, 1(1), 104-121. | zh_TW |
dc.relation.reference (參考文獻) | Howard, A. (1995). The changing nature of work. San Francisco: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6(1), 1–55. | zh_TW |
dc.relation.reference (參考文獻) | Hunt, S. (1996). Generic work behavior: An investation into the dimensions of entry-level, hourly job performance. Personnel Psychology, 49(1), 51-83. | zh_TW |
dc.relation.reference (參考文獻) | Ilgen, D. R., & Pulakos, E. D. (1999). Employee performance in today’s organization. In D. R. Ilgen, & D. E. Pulakos(Eds.), The changing nature of performance: Implication for staffing , motivation , and development (pp. 1-20). San Francisco, CA: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Johnson, J. W. (2001). The relative importance of task and contextual performance dimensions to supervisor judgments of overall performance. Journal of Applied Psychology, 86(5), 984-996. | zh_TW |
dc.relation.reference (參考文獻) | Joung, W., Hesketh, B., & Neal, A. (2006). Using “War stories” to train for adaptive performance: Is it better to learn from error or success? Applied Psychology: An Internatonal Review, 55(2), 282-302. | zh_TW |
dc.relation.reference (參考文獻) | Katz, D., & Kohn, R. L. (1978). The social psychology of organizations. New York: Weiley. | zh_TW |
dc.relation.reference (參考文獻) | Kerr, S. 1975. On the folly of rewarding A. While helping for B. Academy of Management Journal, 18(4): 769-783. | zh_TW |
dc.relation.reference (參考文獻) | Kiker, D. S., & Motowidlo, S. J. (1999). Main and interaction effects of task and contextual performance on supervisory reward decisions. Journal of Applied Psychology, 84(4), 602–609. | zh_TW |
dc.relation.reference (參考文獻) | Klein, G., & Pierce, L. (2001). Adaptive teams: in Proceedings of the 6th International Command and Control Research and Technology Symposium. | zh_TW |
dc.relation.reference (參考文獻) | Kozlowski, S. W. J., Gully, S. M., Nason, E. R., & Smith, E. M. (1999). Developing adaptive teams: A theory of compilation and performance across levels and time. In D. R. Ilgen, & D. E. Pulakos(Eds.), The changing nature of performance: Implication for staffing , motivation , and development (pp. 240-292). San Francisco: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Latham, G., & Yukl, G. (1975). A review of research on the application of goal-setting in organizations. Academy of Management Journal, 18(4), 824-845. | zh_TW |
dc.relation.reference (參考文獻) | Lawrence, P. R., & Lorsch, J. W. (1967). Organization and environment: Managing differentiation and integration. Boston: Graduate School of Business Administration, Harvard University. | zh_TW |
dc.relation.reference (參考文獻) | Lawshe, C. H. (1975). A quantitative approach to content validity. Personnel Psychology, 28(4), 564-575. | zh_TW |
dc.relation.reference (參考文獻) | LePine, J. A. (2005). Adaptation of teams in response to unforeseen change: Effects of goal difficulty and team composition in teams of cognitive ability and goal orientation. Journal of Applied Psychology, 90(6), 1153-1167. | zh_TW |
dc.relation.reference (參考文獻) | LePine, J. A., Colquitt, J., A. & Erez, A. (2000). Adaptability to changing task contexts: Effects of general cognitive ability, conscientiousness, and openness to experience. Personnel Psychology, 53(3), 563-593. | zh_TW |
dc.relation.reference (參考文獻) | London, M., & Mone, E. M. 1999. Continuous learning. In D. R. Ilgen, & D. E. Pulakos(Eds.), The changing nature of performance: Implication for staffing, motivation, and development (pp. 119-153). San Francisco: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | March, J. G., & Simon, H. A. (1958). Organization. New York: Wiley. | zh_TW |
dc.relation.reference (參考文獻) | Maynard, D. C., & Hakel, M. D. (1997). Effects of objective and subjective task complexity on performance. Human performance, 10(4), 303-330. | zh_TW |
dc.relation.reference (參考文獻) | MacAllister, D. J. (1995). Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38(1), 24-59. | zh_TW |
dc.relation.reference (參考文獻) | Milkovich, G. T. (1988). A strategic perspective on compensation. Research in Personnel and Human Resource Management, 20(2), 263-288. | zh_TW |
dc.relation.reference (參考文獻) | Moorman, R. H., & Blakely, G. L. (1995). Individualism-collectivism as an individual difference predictor of organizational citizenship behavior. Journal of Organizational Behavior, 16(2), 127-143. | zh_TW |
dc.relation.reference (參考文獻) | Motowidlo, S. J., & Schmit, M. J. (1999). Performance assessment in unique jobs. In D. R. Ilgen ,& E. D. Pulakos (Eds.), The changing nature of job performance: Implications for staffing, motivation, and development (pp. 56–86). San Francisco, CA: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, 79(4), 475-480. | zh_TW |
dc.relation.reference (參考文獻) | Motowidlo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and contextual performance. Human Performance, 10(2), 71–83. | zh_TW |
dc.relation.reference (參考文獻) | Mueller-Hanson, R., White, S., Dorsey, D., & Pulakos, E. (2005). Training adaptable leaders: Lessons from research and practice (ARI Research Report No. 1844). Arlington, VA: U.S. Army Research Institute for the Behavioral Sciences. | zh_TW |
dc.relation.reference (參考文獻) | Murphy, K. R. 1989. Dimensions of job performance. In R.Dillon, & J. Pellingrino,(Eds.), Testing: Applied and theoretical perspectives (pp. 218-247). New York, NY: Praeger. | zh_TW |
dc.relation.reference (參考文獻) | Murphy, K. R. (1999). The challenge of staffing a postindustrial workplace. In D. R. Ilgen, & D. E. Pulakos(Eds.), The changing nature of performance: Implication for staffing , motivation , and development (pp. 295-324). San Francisco: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Murphy, K. R., & Jackson, S. E. (1999). Managing work role performance: Challenges for twenty-first century organizations and their employees. In D. R. Ilgen, & D. E. Pulakos(Eds.), The changing nature of performance: Implication for staffing , motivation , and development (pp. 325-365). San Francisco, CA: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Neale, M. & Griffin, M. A. (2006). A model of self-held work roles and role transitions. Human Performance, 19(1), 23-41. | zh_TW |
dc.relation.reference (參考文獻) | Newman, J. M., & Krzystofiak, F. J. (1998). Value-chain compensateion. Compensation & Benefits Review, 30(3), 60-66. | zh_TW |
dc.relation.reference (參考文獻) | Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books. | zh_TW |
dc.relation.reference (參考文獻) | Organ, D. W. (1997). Organizational citizenship behavior: It’s construct clean-up time. Human Performance, 10(2), 85-97. | zh_TW |
dc.relation.reference (參考文獻) | Park, O. S., & Sims, H. P. (1989). Beyond cognition in leadership: Prosocial behavior and affect in managerial judgement. Paper presented at the Annual Academy of Management Meetings, Washington, DC. | zh_TW |
dc.relation.reference (參考文獻) | Pearlman, K., & Barney, M. F. 1999. Selection in a changing workplace. In J. Kehoe(Eds.), Managing Selection in changing organizations: Human resource strategies (pp. 3-72). San Francicso, CA: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Pfeffer, J. (1998). Seven practices of successful organization. California Management Review, 40(2), 96-125. | zh_TW |
dc.relation.reference (參考文獻) | Podsakoff, P. M., & MacKenzie, S, B. (1997). Impact of organizational citizenship behavior on organizational performance: A review and suggestions for future research. Human Performance, 10(2), 133-151. | zh_TW |
dc.relation.reference (參考文獻) | Podsakoff, P. M., Mackenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational Citizenship Behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563. | zh_TW |
dc.relation.reference (參考文獻) | Pulakos, E. D., Arad, S., Donovan, M. A., & Plamondon K. E. (2000). Adaptability in the workplace: Development of a taxonomy of adaptive performance, Journal of Applied Psychology, 85(4), 612-624. | zh_TW |
dc.relation.reference (參考文獻) | Pulakos, E. D., Schmitt, N., Dorsey, D. W., Arad, S., Hedge, J., & Borman, W. C. (2002). Predicting adaptive performance: Further tests of a model of adaptability. Human Performance, 15(4), 299-323. | zh_TW |
dc.relation.reference (參考文獻) | Rafaeli, A. (1993). Dress and behavior of customer contact employees: A framework for analysis. In T.A. Swartz, D. E., Bowen, & S. W. Brown(Eds.), Advances in services marketing and management (Vol. 2, pp. 175-211). CT: JAI Press. | zh_TW |
dc.relation.reference (參考文獻) | Reiter-Palmon, R., Young, M., Strange, J., Mannig, R., & James, J. (2006). Occupationally- special skills: Using skills to define and understand jobs and their requirement. Human Resource Management Review, 16(3), 356-375. | zh_TW |
dc.relation.reference (參考文獻) | Robbins, S. P. (1992). Organization behavior. San Diego, California: Prentice Hall Internation Inc. | zh_TW |
dc.relation.reference (參考文獻) | Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global rating of job performance: A policy-capturing approach. Journal of Applied Psychology, 87(1), 66-80. | zh_TW |
dc.relation.reference (參考文獻) | Saavedra, R. P., Earley, C., Van Dyne, L., & Lee, C. (1993). Complex interdependence in task performance groups. Journal of Applied Psychology, 71(1), 61-72. | zh_TW |
dc.relation.reference (參考文獻) | Salancik, G. R., & Pfeffer, J. (1977). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23(2), 224-253. | zh_TW |
dc.relation.reference (參考文獻) | Sanchez, J. I., & Levine, E. L. (1999). Is job analysis dead, misunderstood, or both? New forms of work analysis and design. In A. Kraut, & A. Korman(eds.) Evolving practices in human resource management (pp. 43-68). San Francisco, CA: Jossey-Bass. | zh_TW |
dc.relation.reference (參考文獻) | Schmitt, N., & Chan, D. (1998). Personnel selection: A theoretical approach. Thousand Oaks, CA: Sage Publications. | zh_TW |
dc.relation.reference (參考文獻) | Schmitt, N., Cortina, J. M., Ingerick, M. J., & Wiechmann, D. (2003). Personnel selection and employee performance. In W. C. Borman, D. R. Ilgen, & R. J. Klimoski(Eds.), Handbook of psychology: Industrial and organizational psychology (pp. 77-105). Hoboken, HJ: John Wiley & Sons. | zh_TW |
dc.relation.reference (參考文獻) | Schroder, H. M., Driver, M. J., & Streufert, S. (1967). Human information processing. New York, NY: Holt, Rinehart and Winston. | zh_TW |
dc.relation.reference (參考文獻) | Sckett, P. R., Berry, C. M., & Laczo, R. M. (2006). Citizenship and counterproductive behavior: clarifying relations between the two domains. Human Performance, 19(4), 441-464. | zh_TW |
dc.relation.reference (參考文獻) | Smith, C. A., Organ D. W., & Near J. P. (1983). Organizational citizenship behavior:It’s nature and antecedents, Journal of Applied Psychology, 68(4), 653-663. | zh_TW |
dc.relation.reference (參考文獻) | Smith, E. M., Ford, J. K., & Kozlowski, S. W. J. (1997). Building adaptive expertise: Implications for training design. In M. A. Quinones, & A. Dudda (Eds.), Training for 21th century technology: Applications of psychological research (pp. 89-118). Washionton, DC: APA Books. | zh_TW |
dc.relation.reference (參考文獻) | Smith, P. C. (1976). Behaviors, results, and organizational effectiveness: The problem of criteria. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 745-775). Chicago, Illinois: Rand McNally College Publishing Co. | zh_TW |
dc.relation.reference (參考文獻) | Spiro, R. L., & Weitz, B. A. (1990). Adaptive selling: Conceptualization, measurement and nomological validity. Journal of Marketing Research, 27(1), 61-69. | zh_TW |
dc.relation.reference (參考文獻) | Stewart, G. L., & Nandkeolyar, A. K. (2006). Adaptation and intra-individual variation in sales outcomes: Exploring the interactive effects of personality and environmental opportunity. Personnel Psychology, 59(2), 307-332. | zh_TW |
dc.relation.reference (參考文獻) | Sun, L., Aryee, S., & Law, K. S. (2007). High-performance human resource practices, citizenship behavior and organizational performance: A relational perspective. Academy of Management Journal, 50(3), 558-577. | zh_TW |
dc.relation.reference (參考文獻) | Tucker, J. S., Gunther, K. M., Pleban, R. J., Goodwin, G. A., & Vaughan, A. W. (2007). The appalication of a model of adaptive performance to army leader behaviors (ARI Research Report 1870). Arlington, VA: U.S. Army Research Institute for the Behavioral Sciences. | zh_TW |
dc.relation.reference (參考文獻) | Van De Ven, A. H., Delbecq, A. L., & Koenig, R. J. (1976). Determinants of coordination modes within organizations. American Sociological Review, 41(2), 322-338. | zh_TW |
dc.relation.reference (參考文獻) | Van Der Vegt, G. S., & Janssen, O. (2003). Joint impact of interdependence and group diversity on innovation. Journal of Management, 29(5), 729-751. | zh_TW |
dc.relation.reference (參考文獻) | Van Der Vegt, G. S., & Ven De Vliert, E., & Oosterhof, A. (2003). Informational dissimilarity and organizational citizenship behavior: The role of intra-team interdependence and team identification. Academy of Management Journal, 46(6), 715-727. | zh_TW |
dc.relation.reference (參考文獻) | Van Dyne, L., Cumming, L. L., & Parks, J. M. (1995). Extra-role behaviors: In pursuit of construct and definitional charity (A bridge over muddied waters). In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior (Vol.17, pp. 215-285). Greenwich, CT: JAI Press. | zh_TW |
dc.relation.reference (參考文獻) | Van Dyne, L., Graham, J. W., & Dienesch, R. M. (1994). Organizational citizenship behavior: Construction redefinition, measurement, and validation. Academy of Management Journal, 37(4), 765-802. | zh_TW |
dc.relation.reference (參考文獻) | Van Scotter, J. R., & Motowidlo, S. J. (1996). Interpersonal facilitation and job dedication as separate facets of contextual performance. Journal of Applied Psychology, 81(5), 525-531. | zh_TW |
dc.relation.reference (參考文獻) | Van Scotter, J. R., & Motowidlo, S. J., & Cross, T. C. (2000). Effects of task performance and contextual performance on systemic rewards. Journal of Applied Psychology, 85(4), 526–535. | zh_TW |
dc.relation.reference (參考文獻) | Viswesvaran, C., & Ones, D. S. (2000). Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4), 216–226. | zh_TW |
dc.relation.reference (參考文獻) | Welbourne, T. M., Johnson, D. E., & Erez, A. (1998). The role-based performance scale: Validity analysis of a theory-based measure. Academy of Management Journal, 41(5), 540-555. | zh_TW |
dc.relation.reference (參考文獻) | White, S.S., Mueller-Hanson, R.A., Dorsey, D.W., Pulakos, E.D., Wisecarver, M.M., Deagle,E.A., & Mendini, K.G.. (2005). Developing Adaptive Proficiency in Special Forces Officers (ARI Research Report 1831). Arlington, VA: U.S. Army Research Institute Behavioral and Social Sciences. | zh_TW |
dc.relation.reference (參考文獻) | Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617. | zh_TW |
dc.relation.reference (參考文獻) | Wood, R. (1986). Task complexity: Definition and construct. Organizational Behavior and Human Decision Processes, 37(1), 60-82. | zh_TW |