| dc.contributor.advisor | 李仁芳 | zh_TW |
| dc.contributor.author (Authors) | 洪以旼 | zh_TW |
| dc.creator (作者) | 洪以旼 | zh_TW |
| dc.date (日期) | 2009 | en_US |
| dc.date.accessioned | 9-Apr-2010 14:43:42 (UTC+8) | - |
| dc.date.available | 9-Apr-2010 14:43:42 (UTC+8) | - |
| dc.date.issued (上傳時間) | 9-Apr-2010 14:43:42 (UTC+8) | - |
| dc.identifier (Other Identifiers) | G0096359021 | en_US |
| dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/38386 | - |
| dc.description (描述) | 碩士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 科技管理研究所 | zh_TW |
| dc.description (描述) | 96359021 | zh_TW |
| dc.description (描述) | 98 | zh_TW |
| dc.description.abstract (摘要) | 從2007年至今,兩個系統產品華碩的Eee PC及蘋果的iPhone震撼市場,Eee PC更被稱做為破壞式創新。這兩個產品的發展及演化是非常值得研究,本研究欲探討: 1.企業如何打破既有傳統硬體製造商思惟,將硬體、軟體及服務整合為一個系統產品; 2.企業如何與使用者成功的共創軟體。 本研究經過次級資料收集、訪談、個案分析後,研究發現: 1.企業開發創新系統產品時,其創新組織特色為: (1)一個跳脫出主流產品獨立之開發組織(團隊); (2)將團隊獨立在主流外之後,給予跨部門團隊一個利於互動的開放環境; (3)更獲得高層的支持與參與,以助於產品創新。 2.企業在開發創新系統產品過程中: (1)使用者資訊的取得來自於產品開發者,其具有使用者及開發者的雙重身分; (2)先從定義產品才決定功能; (3)必須創造原型才能讓使用者親眼見到、摸到產品,以獲得使用者回饋改善產品。 然而,華碩在Eee PC上對於共創的努力成果不如蘋果豐碩,乃肇因兩個案之使用者社群特性不同,分別為集體協作社群及消費者生產社群。因此企業必須制訂出利於適合使用者社群之回饋模式、必須與開發人員建立良好的溝通並將過程透明。本研究亦發現,若欲成功與使用者共創,企業必須建構出優於既有平台之解決方案,以打破使用者習慣,才能有效共創。 | zh_TW |
| dc.description.abstract (摘要) | From the year of 2007 to the present-day, two systematic products, Eee PC of ASUS and iPhone of Apple, appear in the IT market and shock the world as best examples of destructive-innovation. It is thought worthwhile to take advantage of our understanding of the development and evolution of these two products in the past three decades to investigate: 1. How an enterprise is able to break through the old ways of thinking of traditional hardware makers, and able to integrate hardware, software and services into an innovative system-product; 2. How to create a platform for successful user- developer co-creating. The research method of this paper includes literature review, interview, and case analysis. The research results reveal that: 1. In order to develop an innovative system-product, an independent task force comprise staffs of different expertise should be set up outside the mainstream organization of the enterprise; and the independent task force should be given strong support and participation from the top level leadership of the enterprise; 2. In order to create an environment of user-developer co-creating, the function of the innovative system-product should be designed according to the demand of users; and the information of the users’requirement comes from the party of developer in the course of development; 3. In order to obtain feedback from the users for further improvement, a prototype of the innovative system-product should be made for the users to perform a trial run. When Asus unveiled their Eee PC in 2007, they did try very hard to integrate services and software, and to develop software market through user co-creating, just as the way Apple had done it. But the outcome was and is still not as successful as that of Apple. Both Asus and Apple tried user co-creating, but the outcome is different. The difference of outcome stems from the different characteristics of user’s society, i.e. Mass Collaboration Community, and consumers production society. It is therefore that an enterprise should set up a feedback model suitable for user’s society. The research of this paper also reveals that a successful user co-creating should be based upon a platform which is superior to the existing one, and that the habit of users can be modified (changed) in compliance with the new development of the user co-creating environment. | en_US |
| dc.description.abstract (摘要) | 圖目錄 VI 表目錄 VII 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 2 第二章 文獻回顧 4 第一節 創新組織環境 4 第二節 創新產品的開發 7 第三節 顧客角色的變化 18 第四節 企業與顧客共創價值 23 第三章 研究方法 27 第一節 研究定位與方法 27 第二節 研究流程 29 第三節 研究架構與變數 30 第四章 個案描述與分析 32 第一節 華碩電腦 32 第二節 蘋果公司 69 第三節 個案比較 111 第五章 研究發現 112 第六章 結論與建議 125 第一節 研究結論 125 第二節 研究貢獻與研究限制 127 第三節 後續研究建議 128 參考文獻 129 | - |
| dc.description.tableofcontents | 圖目錄 VI 表目錄 VII 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 2 第二章 文獻回顧 4 第一節 創新組織環境 4 第二節 創新產品的開發 7 第三節 顧客角色的變化 18 第四節 企業與顧客共創價值 23 第三章 研究方法 27 第一節 研究定位與方法 27 第二節 研究流程 29 第三節 研究架構與變數 30 第四章 個案描述與分析 32 第一節 華碩電腦 32 第二節 蘋果公司 69 第三節 個案比較 111 第五章 研究發現 112 第六章 結論與建議 125 第一節 研究結論 125 第二節 研究貢獻與研究限制 127 第三節 後續研究建議 128 參考文獻 129 | zh_TW |
| dc.language.iso | en_US | - |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0096359021 | en_US |
| dc.subject (關鍵詞) | 與使用者共創 | zh_TW |
| dc.subject (關鍵詞) | 創新系統產品 | zh_TW |
| dc.subject (關鍵詞) | 破壞式創新 | zh_TW |
| dc.subject (關鍵詞) | 產品開發 | zh_TW |
| dc.subject (關鍵詞) | 創新組織 | zh_TW |
| dc.title (題名) | 創新系統產品之組織環境、開發及與使用者共創-以Eee PC、iPod及iPhone為例 | zh_TW |
| dc.title (題名) | The Organizational Environment, Development and User Co-Creating of Innovative System-Products-Case Studies of Eee PC, iPod, and iPhone | en_US |
| dc.type (資料類型) | thesis | en |
| dc.relation.reference (參考文獻) | (一) 英文文獻 | zh_TW |
| dc.relation.reference (參考文獻) | Bonner, J. M., Ruekert, R. W., & Walker, O.C.(2002), Upper management control of new product development projects and project performance, Journal of Product Innovation Management, 19, pp.233-245. | zh_TW |
| dc.relation.reference (參考文獻) | Cooper, R. G.(2001), Winning at new products(3rd ed), New York: Perseus Publishing. | zh_TW |
| dc.relation.reference (參考文獻) | Dahan, E., & Hauser, J.R (2002), “The Virtual Customer: Communication, Conceptualization, and Computation“, Journal of Product Innovation Management, Vol.19(5), pp.332-353. | zh_TW |
| dc.relation.reference (參考文獻) | Denison, D. R., Hart, S. L., & Kahn, J. A.(1996), From chimneys to 135 cross-functional teams: Developing and validating a diagnostic model. Academy of Management Journal, 4, pp.1005-1023. | zh_TW |
| dc.relation.reference (參考文獻) | Gupta, Raj and Wilemon(1985), The R&D-Marketing Interface in High-Technology Firms, Product Innovation Management, Vol.2 , pp.12-24. | zh_TW |
| dc.relation.reference (參考文獻) | Parry, M. E., & Song, X. M.(1993), Determinants of R&D-marketing integration in high-tech japanese firms. Journal of Product Innovation Management, 1, pp. 4-22. | zh_TW |
| dc.relation.reference (參考文獻) | Pinto, J. K., & Prescott, J. E.(1990), Planning and tactical factors in the project implementation process, Journal of Management Studies, 3,pp.305-327. | zh_TW |
| dc.relation.reference (參考文獻) | 130 | zh_TW |
| dc.relation.reference (參考文獻) | Ramiretz, R.(1999). Value Co-production: Intellectual Origins and Implications for Practice and Research. Strategic Management Journal, 20(1): 49-65. | zh_TW |
| dc.relation.reference (參考文獻) | Ruekert, R. W., & Walker, O. C.(1987), Marketing’s interaction with other functional units: A conceptual framework and empirical evidence, Journal of Marketing, Jan, pp.1-19. | zh_TW |
| dc.relation.reference (參考文獻) | Sethi, R., & Nicholson, C. Y.(2001), Structural and contextual correlates of charged behavior in product development teams, Journal of Product Innovation Management,18, pp.154-168. | zh_TW |
| dc.relation.reference (參考文獻) | Thomke, S. and von Hippel, E.(2002). Customers as Innovators: A New Way to Create Value. Harvard Business Review, 80(4): 74- 81 | zh_TW |
| dc.relation.reference (參考文獻) | Yin, R. K., Case Study Research: Design and Methods, Second Edition, Sage Publications, | zh_TW |
| dc.relation.reference (參考文獻) | 1994. | zh_TW |
| dc.relation.reference (參考文獻) | Zirger, B. J., & Maidique, M. A.(1990), A model of new product development: An empirical test, Management Science, 7, pp.867-883. | zh_TW |
| dc.relation.reference (參考文獻) | (二) 中文資料 | zh_TW |
| dc.relation.reference (參考文獻) | Alvin Toffler, Heidi Toffler,Wealth 3.0〆托佛勒 財富陏命,出版社〆時報出版出版日期〆2007年01月25日。 | zh_TW |
| dc.relation.reference (參考文獻) | Christensen, C. M.(1997),創新的兩難〆企業陎對新科技的掙扎與抉擇(The Innovator’s Dilemma: When New Technology Cause Great Firms to Fail)。吳凱琳譯。台北〆商周。 | zh_TW |
| dc.relation.reference (參考文獻) | Christensen, C. M.(2004),創新者的解答(The Innovator’s Solution)。 | zh_TW |
| dc.relation.reference (參考文獻) | 131 | zh_TW |
| dc.relation.reference (參考文獻) | 李甪樹,李芳齡 譯。台北〆天下。 | zh_TW |
| dc.relation.reference (參考文獻) | Jeffrey S. Young、William L. Simon,譯者〆陳筱黠、郭婷瑋,i狂人賈伯斯〆從另類人生到超酷創新的蘋果風格驅動家,臉譜,2005年11月03日。 | zh_TW |
| dc.relation.reference (參考文獻) | Leander Kahney,譯者〆高子梅,賈伯斯在想什麼〇從蘋果到皮克斯,他的創意管理與經營哲學,臉譜,2009年03月05日。 | zh_TW |
| dc.relation.reference (參考文獻) | 王榮宗(Ellis Wang),“Eee PC軟硬兼施- 易社群與易服務”簡報,2008Linux Forum。 | zh_TW |
| dc.relation.reference (參考文獻) | 李仁芳教學個案,華碩的飛鷹之路〆軟硬通吃-Eee PC跨入創新應用服務領域。 | zh_TW |
| dc.relation.reference (參考文獻) | 沈振來, 政大演講-Eee PC 之品牌與創新思惟簡報,2008/12/12。 | zh_TW |
| dc.relation.reference (參考文獻) | 許士軍(2004),預告新策略時代誕生的一道曙光,推薦序,顧淑馨譯,消費者王朝-與顧客共創價值,天下雜誌出版。 | zh_TW |
| dc.relation.reference (參考文獻) | 許先越,創造永續傳承的創新,哈佛商業評論,2009年12月。 | zh_TW |
| dc.relation.reference (參考文獻) | (三) 網路資源 | zh_TW |
| dc.relation.reference (參考文獻) | Douglas MacMillan, Peter Burrows and Spencer E. Ante, Inside the App Economy, Bussiness Week, 2009/10/22. | zh_TW |
| dc.relation.reference (參考文獻) | Fred Vogelstein,The Untold Story: How the iPhone Blew Up the Wireless Industry,wired,2008/1/9。(http://www.wired.com/gadgets/wireless/magazine/16-02/ff_iphone?currentPage=all) | zh_TW |
| dc.relation.reference (參考文獻) | Leander Kahney,Inside Look at Birth of the IPod,Wired,2004/7/21。 | zh_TW |
| dc.relation.reference (參考文獻) | Steve Jobs speaks out-On the birth of the iPhone,Fortrun,2008/3/7。(http://money.cnn.com/galleries/2008/fortune/0803/gallery.jobsqna.fortune/index.html) | zh_TW |
| dc.relation.reference (參考文獻) | 132 | zh_TW |
| dc.relation.reference (參考文獻) | 王曉玟,華碩創新動能撼動世界,巨獅會跳舞,天下第387期,2007/12/19。 | zh_TW |
| dc.relation.reference (參考文獻) | 白勇,巨獅傳奇〆華碩成長為世界500強的故事,《商界》雜誌。(http://big5.huaxia.com/sw/qycf/2007/00563271.html) | zh_TW |
| dc.relation.reference (參考文獻) | 先人一步低價計劃〆華碩的“巨獅”策略,商務週刊/華夏經緯網,2008/06/24。 | zh_TW |
| dc.relation.reference (參考文獻) | 李晶,上網本誕生記〆華碩大部屋中的秘密研發,經濟觀察報,2009/7/25。 | zh_TW |
| dc.relation.reference (參考文獻) | 林俊劭,金融海嘯後 最強富翁製造機,商業週刊,1137期,2009/9。 | zh_TW |
| dc.relation.reference (參考文獻) | 林貞美、李立達,低價電腦大戰 台商將成大贏家,經濟日報,A11版企業要聞,2007/9/26。 | zh_TW |
| dc.relation.reference (參考文獻) | 梁燕蕙,MIT 證實OLPC 量產成本188 美元 百美元NB 理想遭阻,Digitimes,2007/9/17。 | zh_TW |
| dc.relation.reference (參考文獻) | 郭和杰,英特爾與華碩合作推199美元筆電,iThome online,2007/6/05(http://www.ithome.com.tw/itadm/article.php?c=43754) | zh_TW |
| dc.relation.reference (參考文獻) | 陳芳毓,Eee PC》一年內量產 顛覆全球NB市場,經理人月刊,2008/12/09。 | zh_TW |
| dc.relation.reference (參考文獻) | 陳芳毓,華碩Eee PC〆獨立新團隊,打破既有框架,經理人月刊,2009/06/02。 | zh_TW |
| dc.relation.reference (參考文獻) | 陳智文/譯,蘋果App Store審核程序 首次大公開,ZDNet新聞專區,2009/08/24。 | zh_TW |
| dc.relation.reference (參考文獻) | 黃文彥,尋找Apple創新的根源,,http://hwy.tw/。 | zh_TW |
| dc.relation.reference (參考文獻) | 曠文溱,PC 飛入尋常百姓家〆低價電腦特輯(一),ZDNet新聞專區。(http://www.zdnet.com.tw/print/?id=20129593&type=) | zh_TW |
| dc.relation.reference (參考文獻) | 蘋果官方網站(http://www.apple.com/) | zh_TW |