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題名 資通訊政策規劃過程的創新採納
Innovation adoptions in ITC’s Policy formulation
作者 吳曜竹
Wu,Yao-Chu
貢獻者 施能傑
Shih, N.-Jay
吳曜竹
Wu,Yao-Chu
關鍵詞 資通訊政策
政策創新
創新採納過程
ICT policy
policy innovation
innovation adoption process
日期 2009
上傳時間 9-Apr-2010 17:08:39 (UTC+8)
摘要 創新帶來的影響,隨著二十一世紀的全球化潮流,開始衝擊世界各地,各國政府因應各式各樣的創新競爭、民主選舉與全球化潮流,為了政府績效與成果,我國在資通訊政策的發展,更注入諸多資源建置新計畫、新科技與新政策,藉以達成政府的設定願景目標。本研究透過政策創新過程來分析資通訊政策創新在行政體系內部的形成因素,探究我國E台灣到U台灣的資通訊發展之創新過程,透過次級資料分析與深度訪談的方式,從政策創新過程的三個階段:議程設定階段、採納說服階段與採納決策階段,分析各階段的影響因素,藉以探討資通訊政策創新過程,及此過程裡阻礙創新之問題。研究結果顯示我國資通訊政策創新乃透過多種管道得到創新資訊來源,諸如內部智庫幕僚、支援部會與外部專家學者、資通訊龍頭產業與國外顧問公司。議程設定主要來自於相關專業社群,諸如行政院科技顧問組與SRB會議的共識,以及科技政務委員的政治理念,並根據國內產業發展問題而觸發的政策創新議程。在說服階段,體系內部創新倡議者與外部支援管道彼此針對資通訊創新的理念與預算競和,篩選出可行的政策創新方案,決策階段則因資通訊政策的集權化現象,因此決策者本身的領導特質與對創新的支持、風險承擔,會對資通訊政策創新的產生影響。然而此創新過程裡,資通訊官僚組織的運作問題會發生官僚組織文化、創新疊床架屋、溝通協商費時、創新的民意基礎與管道薄弱以及之智庫團隊獨佔性等阻礙問題,甚至外部關鍵人士專業獨大、執政輪替與預算問題都會阻礙政策創新。蓋因創新過程之制度與專家社群對於創新形成的限制,建議政府在政策創新過程上,需有制度化的培育人才與建立創新倡議管道,且決策者需具備支持創新提案的心態。由於本研究屬於初探性研究,未來建議針對外部政策企業家、不同創新類型與各國資通訊創新過程等議題分析比較,加強我國政策創新過程的研究發現與經驗累積。
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描述 碩士
國立政治大學
公共行政研究所
95256029
98
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0952560291
資料類型 thesis
dc.contributor.advisor 施能傑zh_TW
dc.contributor.advisor Shih, N.-Jayen_US
dc.contributor.author (Authors) 吳曜竹zh_TW
dc.contributor.author (Authors) Wu,Yao-Chuen_US
dc.creator (作者) 吳曜竹zh_TW
dc.creator (作者) Wu,Yao-Chuen_US
dc.date (日期) 2009en_US
dc.date.accessioned 9-Apr-2010 17:08:39 (UTC+8)-
dc.date.available 9-Apr-2010 17:08:39 (UTC+8)-
dc.date.issued (上傳時間) 9-Apr-2010 17:08:39 (UTC+8)-
dc.identifier (Other Identifiers) G0952560291en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/38764-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 公共行政研究所zh_TW
dc.description (描述) 95256029zh_TW
dc.description (描述) 98zh_TW
dc.description.abstract (摘要) 創新帶來的影響,隨著二十一世紀的全球化潮流,開始衝擊世界各地,各國政府因應各式各樣的創新競爭、民主選舉與全球化潮流,為了政府績效與成果,我國在資通訊政策的發展,更注入諸多資源建置新計畫、新科技與新政策,藉以達成政府的設定願景目標。本研究透過政策創新過程來分析資通訊政策創新在行政體系內部的形成因素,探究我國E台灣到U台灣的資通訊發展之創新過程,透過次級資料分析與深度訪談的方式,從政策創新過程的三個階段:議程設定階段、採納說服階段與採納決策階段,分析各階段的影響因素,藉以探討資通訊政策創新過程,及此過程裡阻礙創新之問題。研究結果顯示我國資通訊政策創新乃透過多種管道得到創新資訊來源,諸如內部智庫幕僚、支援部會與外部專家學者、資通訊龍頭產業與國外顧問公司。議程設定主要來自於相關專業社群,諸如行政院科技顧問組與SRB會議的共識,以及科技政務委員的政治理念,並根據國內產業發展問題而觸發的政策創新議程。在說服階段,體系內部創新倡議者與外部支援管道彼此針對資通訊創新的理念與預算競和,篩選出可行的政策創新方案,決策階段則因資通訊政策的集權化現象,因此決策者本身的領導特質與對創新的支持、風險承擔,會對資通訊政策創新的產生影響。然而此創新過程裡,資通訊官僚組織的運作問題會發生官僚組織文化、創新疊床架屋、溝通協商費時、創新的民意基礎與管道薄弱以及之智庫團隊獨佔性等阻礙問題,甚至外部關鍵人士專業獨大、執政輪替與預算問題都會阻礙政策創新。蓋因創新過程之制度與專家社群對於創新形成的限制,建議政府在政策創新過程上,需有制度化的培育人才與建立創新倡議管道,且決策者需具備支持創新提案的心態。由於本研究屬於初探性研究,未來建議針對外部政策企業家、不同創新類型與各國資通訊創新過程等議題分析比較,加強我國政策創新過程的研究發現與經驗累積。zh_TW
dc.description.tableofcontents 第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題與研究目的 8
第三節 研究方法 14
第四節 政策創新與相關名詞概念 20
第二章 理論基礎與文獻檢閱 27
第一節 政府創新意涵與創新類型 27
第二節 組織創新研究途徑 33
第三節 創新採納階段與政策創新過程 39
第四節 創新採納過程的整體因素 44
第五節 政策創新的各階段之影響因素 52
第六節 研究架構 62
第三章 台灣資通訊政策發展的個案介紹 65
第一節 E台灣計畫 66
第二節 M台灣計畫 70
第三節 U台灣計畫 78
第四章 台灣資通訊政策創新的總體影響因素 85
第一節 影響創新採納的環境層面因素 85
第二節 政府資通訊的組織結構因素 97
第三節 綜合發現 112
第五章 台灣資通訊政策創新過程之各階段影響因素 119
第一節 議程設定階段 119
第二節 說服採納階段 142
第三節 採納決策階段 152
第四節 綜合發現 161
第五節 資通訊政策創新過程的問題 168
第六章 結論 189
第一節 研究發現 189
第二節 理論對話 200
第三節 研究限制與未來研究建議 203
參考文獻 210
附錄一 訪談大綱 216

表 次
表1-1 深度訪談名單 19
表1-2 創新於政策研究上的定義 22
表2-1 組織創新研究流派 34
表2-2 擴散模型、組織創新與過程理論的研究區別 38
表2-3 組織的創新採納過程 40
表2-4 政策的創新採納過程 43
表3-1 數位台灣計畫執行面向與內涵 70
表3-2 我國資通訊計畫推動負責單位 84
表5-1 資通訊政策的議程設定 165
表5-2 資通訊政策創新過程的政策形成比較 187
表6-1 政府進行資通訊政策創新的主要動機與資訊來源 192


圖 次
圖1-1 我國資通訊發展過程 2
圖2-1 本研究架構 63
圖3-1 M台灣計畫的經費配置與定位 74
圖3-2 優質網路社會核心概念 80
圖3-3 政府資通訊政策發展歷程 83
圖5-1 SRB會議議題與挑戰2008國家重點發展計畫 141
圖5-2 資通訊創新的政策圖像匯成之內部場域 167
圖5-3 資通訊創新的外部溝通管道 174
圖5-4 資通訊政策創新的預算經費運作情形 180
圖6-1 我國資通訊政策創新過程的互動情形 193
圖6-2 資通訊政策創新採納過程的運作情形 200
圖6-3政策形成因素與我國資通訊政策創新之形成因素的對照 201
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0952560291en_US
dc.subject (關鍵詞) 資通訊政策zh_TW
dc.subject (關鍵詞) 政策創新zh_TW
dc.subject (關鍵詞) 創新採納過程zh_TW
dc.subject (關鍵詞) ICT policyen_US
dc.subject (關鍵詞) policy innovationen_US
dc.subject (關鍵詞) innovation adoption processen_US
dc.title (題名) 資通訊政策規劃過程的創新採納zh_TW
dc.title (題名) Innovation adoptions in ITC’s Policy formulationen_US
dc.type (資料類型) thesisen
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