Publications-Theses

Article View/Open

Publication Export

Google ScholarTM

NCCU Library

Citation Infomation

Related Publications in TAIR

題名 從品牌及顧客觀點看85度C在上海的發展
A case of 85°C bakery café in shanghai in the perspectives of branding and consumer recognition
作者 陳世杰
Chen, Stephen
貢獻者 吳文傑
Wu, Jack
陳世杰
Chen, Stephen
關鍵詞 85度C
日期 2009
上傳時間 15-Jun-2010 16:24:59 (UTC+8)
摘要 從品牌及顧客觀點看85度C在上海的發展
85°C Bakery Café’s successful story has been described as a miracle in Taiwan’s economy. “5 star quality at affordable price” is the slogan firstly revealed to the public in the industry and it is indeed attractive. In merely 5 years since the first store was established in July 2004, 85°C is now the largest coffee chain stores in Taiwan with 420 stores worldwide, covering Taiwan, Australia, China and USA. This case study is to research on its development in Taiwan and the expansion in China, which was considered the biggest opportunity and major source of profits of the company. The concept of “bakery café” is a convergence of coffee shop, bubble tea house and bakery for bread and cake. This business model does help eliminate unnecessary waste of materials and “fast-moving, short life-cycle” finished goods – mainly bread and cake; it minimizes the costs of materials and operations to realize profits.\r\nAfter 2 years in China, 85°C made another successful story. As of the end of 2009, 85°C has nearly 90 stores in China, mostly in Shanghai area. Its first store in China was set up in Shanghai by November 2007; I happened to be relocated in Shanghai since then and had the chance to see how it grew in such a highly competitive market. This study also presents the results of the street surveys performed in October and November 2009, with an attempt to understand the reasons behind the success. Based on the demographic profiles of 68 participants from the streets and my observation, it is clear that “5 star quality at affordable price” and “originated from Taiwan that beat Starbucks” strategy works perfectly fine in Shanghai even though the analysis demonstrated that 85°C and Starbucks are actually in different market segments. However, 85°C does create a niche market of profitability through the convergence of café and bakery.
INTRODUCTION 1\r\nThe Story of a New Brand, the Founder and Chairman 1\r\nThe Company - 85°C Café and Bakery 2\r\nThe Organization 2\r\nDevelopment Team 3\r\n5-star LuBianTan (or Road Side Stand) Strategy 3\r\nConvergence – Merging café, bubble tea shop and bakery 3\r\nNetwork Effect and Bandwagon Effect 4\r\nRapid Growth in Taiwan through Franchising 4 The Performance 5\r\nBusiness Expansion to Australia, China, and USA 6\r\nPricing Strategy in Shanghai 7\r\n85°C Bakery Café – Key Milestone and Development 9\r\nCOMPETITIVE ENVIRONMENT 10\r\nChina Market - Tourism and Catering Industry 10\r\nFour Models for Taiwanese Invested Coffee Chain Stores in China 10\r\nCompetition – The Key Players in Shanghai 11\r\nKOHIKAN/MANABE Coffee and UBC Coffee 12 \r\nC.straits Café 13\r\nY.N.C. Coffee and Dio Coffee 14\r\nStarbucks Coffee and Costa Coffee 15\r\nWagas Cafes and The Coffee Bean & Tea Leaf 16\r\nDelifrance, Element Fresh and illycaffè/espressamente illy 17\r\nSWOT ANALYSIS AND RISK MANAGEMENT 19\r\nCompetitive Advantages 19\r\nRisk Management 20\r\nTHE STUDY 21\r\nSURVEY METHODOLOGY 22\r\nLIMITATIONS 23\r\nSURVEY RESULTS 24\r\nSection I - Demographic Profiles 25\r\nSection II - Consumer Habits 29\r\nSection III - Brand Awareness/Recognition 32\r\nSection IV - Word-of-Mouth Effects 37\r\nSection V - Economic Impacts 39\r\nCONCLUSION 40\r\nAPPENDIX 42\r\nAppendix I - 85°C Menu in China 42\r\nAppendix II - Market Survey Questions 46 \r\nBIBLIOGRAPHY 48
參考文獻 1. 85°C Bakery Café Website: http://www.85cafe.com/
2. 85°C Bakery Café USA Website: http://www.85cafe.us/
3. Aaker, A. David (2001), Strategic Market Management, John Wiley & Sons, Inc.
4. Taiwan Chain Store Almanac 2009 by Taiwan Chain Stores and Franchise Association
5. The United Daily News 聯合報
6. The Economy Daily News 經濟日報
7. 丁丁網: http://www.ddmap.com/
8. 大眾點評網: http://www.dianping.com/
描述 碩士
國立政治大學
國際經營管理碩士班(IMBA)
92933018
98
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0929330181
資料類型 thesis
dc.contributor.advisor 吳文傑zh_TW
dc.contributor.advisor Wu, Jacken_US
dc.contributor.author (Authors) 陳世杰zh_TW
dc.contributor.author (Authors) Chen, Stephenen_US
dc.creator (作者) 陳世杰zh_TW
dc.creator (作者) Chen, Stephenen_US
dc.date (日期) 2009en_US
dc.date.accessioned 15-Jun-2010 16:24:59 (UTC+8)-
dc.date.available 15-Jun-2010 16:24:59 (UTC+8)-
dc.date.issued (上傳時間) 15-Jun-2010 16:24:59 (UTC+8)-
dc.identifier (Other Identifiers) G0929330181en_US
dc.identifier.uri (URI) https://ah.lib.nccu.edu.tw/item?item_id=43972-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理碩士班(IMBA)zh_TW
dc.description (描述) 92933018zh_TW
dc.description (描述) 98zh_TW
dc.description.abstract (摘要) 從品牌及顧客觀點看85度C在上海的發展zh_TW
dc.description.abstract (摘要) 85°C Bakery Café’s successful story has been described as a miracle in Taiwan’s economy. “5 star quality at affordable price” is the slogan firstly revealed to the public in the industry and it is indeed attractive. In merely 5 years since the first store was established in July 2004, 85°C is now the largest coffee chain stores in Taiwan with 420 stores worldwide, covering Taiwan, Australia, China and USA. This case study is to research on its development in Taiwan and the expansion in China, which was considered the biggest opportunity and major source of profits of the company. The concept of “bakery café” is a convergence of coffee shop, bubble tea house and bakery for bread and cake. This business model does help eliminate unnecessary waste of materials and “fast-moving, short life-cycle” finished goods – mainly bread and cake; it minimizes the costs of materials and operations to realize profits.\r\nAfter 2 years in China, 85°C made another successful story. As of the end of 2009, 85°C has nearly 90 stores in China, mostly in Shanghai area. Its first store in China was set up in Shanghai by November 2007; I happened to be relocated in Shanghai since then and had the chance to see how it grew in such a highly competitive market. This study also presents the results of the street surveys performed in October and November 2009, with an attempt to understand the reasons behind the success. Based on the demographic profiles of 68 participants from the streets and my observation, it is clear that “5 star quality at affordable price” and “originated from Taiwan that beat Starbucks” strategy works perfectly fine in Shanghai even though the analysis demonstrated that 85°C and Starbucks are actually in different market segments. However, 85°C does create a niche market of profitability through the convergence of café and bakery.en_US
dc.description.abstract (摘要) INTRODUCTION 1\r\nThe Story of a New Brand, the Founder and Chairman 1\r\nThe Company - 85°C Café and Bakery 2\r\nThe Organization 2\r\nDevelopment Team 3\r\n5-star LuBianTan (or Road Side Stand) Strategy 3\r\nConvergence – Merging café, bubble tea shop and bakery 3\r\nNetwork Effect and Bandwagon Effect 4\r\nRapid Growth in Taiwan through Franchising 4 The Performance 5\r\nBusiness Expansion to Australia, China, and USA 6\r\nPricing Strategy in Shanghai 7\r\n85°C Bakery Café – Key Milestone and Development 9\r\nCOMPETITIVE ENVIRONMENT 10\r\nChina Market - Tourism and Catering Industry 10\r\nFour Models for Taiwanese Invested Coffee Chain Stores in China 10\r\nCompetition – The Key Players in Shanghai 11\r\nKOHIKAN/MANABE Coffee and UBC Coffee 12 \r\nC.straits Café 13\r\nY.N.C. Coffee and Dio Coffee 14\r\nStarbucks Coffee and Costa Coffee 15\r\nWagas Cafes and The Coffee Bean & Tea Leaf 16\r\nDelifrance, Element Fresh and illycaffè/espressamente illy 17\r\nSWOT ANALYSIS AND RISK MANAGEMENT 19\r\nCompetitive Advantages 19\r\nRisk Management 20\r\nTHE STUDY 21\r\nSURVEY METHODOLOGY 22\r\nLIMITATIONS 23\r\nSURVEY RESULTS 24\r\nSection I - Demographic Profiles 25\r\nSection II - Consumer Habits 29\r\nSection III - Brand Awareness/Recognition 32\r\nSection IV - Word-of-Mouth Effects 37\r\nSection V - Economic Impacts 39\r\nCONCLUSION 40\r\nAPPENDIX 42\r\nAppendix I - 85°C Menu in China 42\r\nAppendix II - Market Survey Questions 46 \r\nBIBLIOGRAPHY 48-
dc.description.tableofcontents INTRODUCTION 1\r\nThe Story of a New Brand, the Founder and Chairman 1\r\nThe Company - 85°C Café and Bakery 2\r\n The Organization 2\r\n Development Team 3\r\n5-star LuBianTan (or Road Side Stand) Strategy 3\r\nConvergence – Merging café, bubble tea shop and bakery 3\r\nNetwork Effect and Bandwagon Effect 4\r\nRapid Growth in Taiwan through Franchising 4 The Performance 5\r\nBusiness Expansion to Australia, China, and USA 6\r\nPricing Strategy in Shanghai 7\r\n85°C Bakery Café – Key Milestone and Development 9\r\nCOMPETITIVE ENVIRONMENT 10\r\nChina Market - Tourism and Catering Industry 10\r\nFour Models for Taiwanese Invested Coffee Chain Stores in China 10\r\nCompetition – The Key Players in Shanghai 11\r\nKOHIKAN/MANABE Coffee and UBC Coffee 12 \r\nC.straits Café 13\r\nY.N.C. Coffee and Dio Coffee 14\r\nStarbucks Coffee and Costa Coffee 15\r\nWagas Cafes and The Coffee Bean & Tea Leaf 16\r\nDelifrance, Element Fresh and illycaffè/espressamente illy 17\r\nSWOT ANALYSIS AND RISK MANAGEMENT 19\r\nCompetitive Advantages 19\r\nRisk Management 20\r\nTHE STUDY 21\r\nSURVEY METHODOLOGY 22\r\nLIMITATIONS 23\r\nSURVEY RESULTS 24\r\n Section I - Demographic Profiles 25\r\n Section II - Consumer Habits 29\r\n Section III - Brand Awareness/Recognition 32\r\n Section IV - Word-of-Mouth Effects 37\r\n Section V - Economic Impacts 39\r\nCONCLUSION 40\r\nAPPENDIX 42\r\n Appendix I - 85°C Menu in China 42\r\n Appendix II - Market Survey Questions 46 \r\nBIBLIOGRAPHY 48zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0929330181en_US
dc.subject (關鍵詞) 85度Czh_TW
dc.title (題名) 從品牌及顧客觀點看85度C在上海的發展zh_TW
dc.title (題名) A case of 85°C bakery café in shanghai in the perspectives of branding and consumer recognitionen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 1. 85°C Bakery Café Website: http://www.85cafe.com/zh_TW
dc.relation.reference (參考文獻) 2. 85°C Bakery Café USA Website: http://www.85cafe.us/zh_TW
dc.relation.reference (參考文獻) 3. Aaker, A. David (2001), Strategic Market Management, John Wiley & Sons, Inc.zh_TW
dc.relation.reference (參考文獻) 4. Taiwan Chain Store Almanac 2009 by Taiwan Chain Stores and Franchise Associationzh_TW
dc.relation.reference (參考文獻) 5. The United Daily News 聯合報zh_TW
dc.relation.reference (參考文獻) 6. The Economy Daily News 經濟日報zh_TW
dc.relation.reference (參考文獻) 7. 丁丁網: http://www.ddmap.com/zh_TW
dc.relation.reference (參考文獻) 8. 大眾點評網: http://www.dianping.com/zh_TW