Publications-Periodical Articles

Article View/Open

Publication Export

Google ScholarTM

NCCU Library

Citation Infomation

Related Publications in TAIR

題名 The Impact of Management Control Systems on Efficiency and Quality Performance - An Empirical Study of Taiwanese Correctional Institutions
作者 吳安妮
關鍵詞 Data envelopment analysis;management control system;non-profit organizations;productivity;quality management
日期 2005
上傳時間 6-Oct-2010 11:32:19 (UTC+8)
摘要 Management control systems (MCS) have been widely suggested as a key framework with which organizations can increase the probability that people make decisions and take actions congruent with the entire goals of the organizations. Most of the previous studies have mainly focused on efficiency performance, and we have little knowledge of the impact of MCS on both quality and productivity performance. In this study, we use both non-parametric data envelopment analysis (DEA) and parametric stochastic frontier analysis (SFA) to examine how MCS affects efficiency and quality performance in correctional institutions. Our results show that correctional institutions in Taiwan have considerable technical inefficiency, which is attributable to their unfavorable resource usage. We also find that correctional institutions with tight MCS have higher efficiency and quality performance. Our overall results support the argument that tight control systems can be used to achieve efficiency and quality performance.
關聯 Asia-Pacific Journal of Accounting & Economics, 18(1), 77-94
資料類型 article
DOI http://dx.doi.org/10.1080/16081625.2011.9720875
dc.creator (作者) 吳安妮zh_TW
dc.date (日期) 2005en_US
dc.date.accessioned 6-Oct-2010 11:32:19 (UTC+8)-
dc.date.available 6-Oct-2010 11:32:19 (UTC+8)-
dc.date.issued (上傳時間) 6-Oct-2010 11:32:19 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/46332-
dc.description.abstract (摘要) Management control systems (MCS) have been widely suggested as a key framework with which organizations can increase the probability that people make decisions and take actions congruent with the entire goals of the organizations. Most of the previous studies have mainly focused on efficiency performance, and we have little knowledge of the impact of MCS on both quality and productivity performance. In this study, we use both non-parametric data envelopment analysis (DEA) and parametric stochastic frontier analysis (SFA) to examine how MCS affects efficiency and quality performance in correctional institutions. Our results show that correctional institutions in Taiwan have considerable technical inefficiency, which is attributable to their unfavorable resource usage. We also find that correctional institutions with tight MCS have higher efficiency and quality performance. Our overall results support the argument that tight control systems can be used to achieve efficiency and quality performance.-
dc.language.iso en_US-
dc.relation (關聯) Asia-Pacific Journal of Accounting & Economics, 18(1), 77-94en_US
dc.subject (關鍵詞) Data envelopment analysis;management control system;non-profit organizations;productivity;quality management-
dc.title (題名) The Impact of Management Control Systems on Efficiency and Quality Performance - An Empirical Study of Taiwanese Correctional Institutionsen_US
dc.type (資料類型) articleen
dc.identifier.doi (DOI) 10.1080/16081625.2011.9720875en_US
dc.doi.uri (DOI) http://dx.doi.org/10.1080/16081625.2011.9720875en_US