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題名 Coordinating Returns Policies and Marketing Plans for Profit Optimization in E-Business Based on a Hybrid Data Mining Process
作者 余千智
Yu, Chien-Chih
貢獻者 資管系
日期 2007-11
上傳時間 6-Oct-2010 11:34:12 (UTC+8)
摘要 In electronic retailing market and/or supply chain, upstream sellers need to carefully plan and offer suitable returns policies to their downstream customers in order for ensuring product qualities, promoting product sales, maintaining customer satisfaction, lowering handling costs, and ultimately maximizing total profits. This paper aims at exploring the feasibility of using a hybrid data mining approach to support the coordination of returns policies and marketing plans for profit optimization in the e-business domain. A multi-dimensional data model and an integrated data mining process are provided to facilitate the three-staged clustering, classification, and association mining functions. Through this knowledge discovery process, customer and product classes identified in terms of the level of returns ratios are associated with the returns policies and marketing plans to generate rules for optimizing market profits. Also presented is a simulation example with embedded scenarios to test and validate the proposed data model and data mining process.
關聯 Lecture Notes in Artificial Intelligence, 4827, 507-517
資料類型 book/chapter
dc.contributor 資管系en_US
dc.creator (作者) 余千智zh_TW
dc.creator (作者) Yu, Chien-Chih-
dc.date (日期) 2007-11en_US
dc.date.accessioned 6-Oct-2010 11:34:12 (UTC+8)-
dc.date.available 6-Oct-2010 11:34:12 (UTC+8)-
dc.date.issued (上傳時間) 6-Oct-2010 11:34:12 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/46430-
dc.description.abstract (摘要) In electronic retailing market and/or supply chain, upstream sellers need to carefully plan and offer suitable returns policies to their downstream customers in order for ensuring product qualities, promoting product sales, maintaining customer satisfaction, lowering handling costs, and ultimately maximizing total profits. This paper aims at exploring the feasibility of using a hybrid data mining approach to support the coordination of returns policies and marketing plans for profit optimization in the e-business domain. A multi-dimensional data model and an integrated data mining process are provided to facilitate the three-staged clustering, classification, and association mining functions. Through this knowledge discovery process, customer and product classes identified in terms of the level of returns ratios are associated with the returns policies and marketing plans to generate rules for optimizing market profits. Also presented is a simulation example with embedded scenarios to test and validate the proposed data model and data mining process.-
dc.language.iso en_US-
dc.relation (關聯) Lecture Notes in Artificial Intelligence, 4827, 507-517en_US
dc.title (題名) Coordinating Returns Policies and Marketing Plans for Profit Optimization in E-Business Based on a Hybrid Data Mining Processen_US
dc.type (資料類型) book/chapteren