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題名 應用資料採礦技術於電影市場研究
Application of Data Mining Techniques to Film Market Research
作者 蔡依庭
Tsai, Yi-Ting
貢獻者 鄭宇庭
蔡依庭
Tsai, Yi-Ting
關鍵詞 電影
資料採礦
決策樹
市場區隔
Film
Data Mining
Decision Tree
Market Segmentation
日期 2009
上傳時間 8-Dec-2010 01:53:54 (UTC+8)
摘要 就當前電影市場的現況來看,電影發行成本的節節升高,顧客需求的複雜多變,再加上電影消費集中化趨勢越趨明顯的事實,不論是從電影發行公司或是電影映演事業的角度來看,如何透過對於市場顧客需求、行為的解讀,清楚分隔市場,並為不同市場區隔設計不同的產品及行銷組合已經成了電影工業刻不容緩的課題。
      有鑑於此,本研究透過應用資料採礦之技術,選用四個決策樹(C&RT、QUEST、CHAID、C5.0)、邏輯斯迴歸以及類神經網路等方式進行模型建置,由於決策樹CHAID對於「是否去電影院看外片或國片」及「是否去電影院看電影」兩種不同的目標變數,其不論是在整體預測正確率、準確度、反查率,皆是高於其他模型,故最後兩個目標變數皆選擇CHAID此一模型,而目標變數為「是否去電影院看電影」之CHAID模型表現也較好,故主要以其結果為主。
      透過目標變數為「是否去電影院看電影」之CHAID模型,共獲得十三項影響「是否去電影院看電影」之相關變數,並根據分析結果,將電影市場顧客區分為最高貢獻顧客、一般貢獻顧客及低度貢獻顧客三類,將其歸納出並找出三種不同貢獻程度的顧客族群特性,而三種不同貢獻族群在「年齡」、「教育程度」、「娛樂文化支出」、「居住地區」、「是否上網瀏覽資訊網頁」、「是否上網蒐集資訊」、「是否會收看電視外片」、「是否看電視歐美影集」、「是否會說英文」、「是否上網線上觀賞影片」、「經濟富裕」、「即時行樂」均呈現顯著的差異,故本研究以不同貢獻程度族群特性為主,以看外片或國片之族群特性為輔,作為行銷策略建議之依據。
Considering the current film market, the publication cost of a film is steadily increased. Meanwhile, customers have complicated requirements, and the trend of concentrated film consumption is gradually clear. For the perspective of both film companies and film broadcasting business, clear market segmentation after understanding customers’ needs and interpretation of customer behaviors to design different products and marketing combination for different markets are of great urgency for the general film industry.
      In view of this, the study aims to using four Decision Trees(C&RT, QUEST, CHAID, C5.0), Logistic Regression, and Artificial Neural Network to construct the model by applying Data Mining technology. Since Decision Tree-CHAID is excellent in the forecast accuracy, precision, and recall rate as compared to other models for response variables of going to the movies and going to foreign movies or Taiwan movies, the CHAID is adopted in this research for both response variables. The CHAID is more excellent for the response variable of going to the movies than the other, so use it as the main result.
      Through using Decision Tree-CHAID, this study identified thirteen factors that have greater impact on going to the movies. Based on the analysis results, this study induced the characteristics of three customer groups-the highest contribution customers, regular contribution customers and low contribution customers. Three different contribution groups shows significant differences at age, education, entertainment expenditure, living area, internet surfing, collecting information from internet, watch foreign movies, watch foreign drama, speak English, watch on-lines movies, affluent, and seize the day. This study mainly based on the characteristics of the three different groups, and group characteristic of going to foreign movies or Taiwan movies as auxiliary, to provide the marketing portfolio strategy recommendations.
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王東昇(2001),「台北地區電影影城消費行為之研究」,銘傳大學管科所碩士論
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王清華(2006),「2006年台灣電影總覽」,1999年電影年鑑,臺北:電影資料館。
方世榮 譯(1999),原著Philip Kotler,「行銷管理學」(Marketing management:analysis,planning,implementation,and control,9th),台北:東華書局。
全國意向股份有限公司,http://www.trendgo.com.tw/index2.html。
行政院主計處,http://www.dgbas.gov.tw/mp.asp?mp=1。
杜榮瑞(1978),「中國學生電影觀賞行為研究」,國立政治大學企研所碩士論文。
李克珍(1986),「大學生到電影院看電影的動機與行為研究」,輔仁大學大傳所
碩士論文。
李清志(1998),「台北電影院」,台北市:元尊文化。
周希平(1985),「電影觀賞行為之分析與研究」,國立政治大學企研所碩士論文。
周建輝(1986),「電影市場之區隔化研究--以台北市區學生為例」,國立交通大
學管科所碩士論文。
別蓮蒂(2000),「生活型態白皮書-2000年台灣消費者習慣調查報告」,台北:
城邦文化。
林文淇(1997),「電影的社會實踐」,台北:遠流。(原書Turner G.〔1988〕. Film
as Social Practice.)
高登第(1998),「票房行銷---菲利浦科特勒談表演藝術行銷策略」,原著Kolter P. & Scheff J. Marketing the Performing Arts,台北:遠流。
洪育忠 譯(2005),「顧客關係管理-資料庫行銷方法之應用」,原著 Kumar,
Werner & Reinartz,台北:華泰文化事業股份有限公司。
陳坤河(1991),「戲院安全一籮筐」,1991電影年鑑,台北:電影資料館。
郭幼龍(1999),「民眾對臺灣電影的評價與電影消費行為之關係研究」,世新大
學傳播所碩士論文。
郭淑雲(2002),「消費者特性與網際網路購物意願關係之研究--以生鮮食品為例」
,國立中興大學行銷所碩士論文。
章柏青、張衛(1994),「電影觀眾學」,北京:中國電影出版社。
國家電影資料館編,「電影辭典」,台北:國家電影資料館。
彭佳琪(1999),「電影閱聽人之生活型態分析」,文化大學新研所碩士論文。
黃美蘭(2005),「從生活型態觀點探討旅遊網站消費者購買決策過程與使用意願之研究」,國立政治大學廣告所碩士論文。
葉龍彥(1997),「西門町電影發展史1986-1997」,台北:文建會出版,p316~329。
楊順安(2002),「消費者訊息搜尋模式與消費型態之分析」,國立中興大學行銷所碩士論文。
電影事業發展基金會(1989),「電影人口意見調查」,台北:電影事業發展基金會。
新聞局,台灣電影網(2007),「產業情報-市場統計」。
蓋洛普徵信(1993),「大台北地區民眾觀賞電影行為意見調查」,台北:電影事業發展基金會。
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簡貞玉(1996),「消費者行為學」,原著Del I. Hawkins & Roger J. Best & Kenneth A. Coney¸,台北:五南。
英文參考文獻
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Breiman, L., J. H. Friedman, R. A. Olshen and C. J. Stone (1984), “Classification and Regression Tree” Wadsworth, California.
Biggs, D., B. D. Ville and E. Suen (1991), “A Method of Choosing Multiway Partitions for Classification and Decision Trees”, Journal of Applied Statistics.
Engle, J. F., R. D. Blackwell and D. T. Kollat (1978), “Consumer Behavior” , 3rd ed. , Prentice Hall inc. , pp:33-37.
Fish, K. E., J. H. Barnes and M. W. Aiken, “Artificial Neural Networks: A New Methodology for Industrial Market Segmentation,” Industrial Marketing Management, Vol.24, 1995, pp.431-438.
Hunt, E.B. (1962), “Concept learning: An information processing problem”, New York: Wiley.
Hunt, E.B., J. Marin and P.J. Stone (1966), “Experiments in induction”, New York: Academic Press.
Hawkins, D. I., R. J. Best and K.A. Coney (1992), “Consumer Behavior: Implications for Marketing Strategy” , 5th ed., Chicago: Richard D Irwin, pp:326.
Kolter, P. (1965), “Marketing Management: Analysis, Planning and Control”, 5th ed., Prentice Hall Inc., pp:133, 148-149.
Kotler, P. (1998), “Marketing Management: Analysis, Planning, Implementation and control”, 9th ed., Prentice-Hall Inc.
Lazer and William (1963), “Life Style Concept and Marketing”, Toward Scientific Marketing , Stephen Cresyser ed., Chicago AMA, pp:143-151.
Plummer, J. T. (1967), “The Concept and Application of Life Style Segmentation”, Journal of Marketing, Vol.38, pp: 25-67.
Perreault, W. D. and H. C. Barksdale (1980), “A model-free approach for analysis of complex contingency data in survey research”, Journal of Marketing Research, Vol. XVII (November), 503-515.
Quinlan, J. R. (1979), “Discovering rules by induction from large collections of examples”, In D. Michie (Ed.), “Expert Systems in the Micro -Electronic Age”,pp.168-201, Edinburgh University Press, Edinburgh.
Reynold, F. D. and W. R. Darden(1974), “Constructing Life Style and Psychographic”, Williams D. W. ed , Life Style and Psychographics, Chicago : AMA , pp:71-96.
Rubin, D. B. (1987), “Multiple Imputation for Nonresponse in Surveys”, New York
Wiley.
Shannon, C. E. and W. Weaver (1949), “The Mathematical Theory of Communication”, Urbana: University of Illinois Press.
Shannon, C. E. (1949), “Communication in the presence of noise”, Proc. IRE, 37, 10-21.
Vellido, A., P. J. G. Lisboa and J. Vaughan (1999), “Neural Networks in Business: A Survey of Applications”, Expert Systems with Applications, Vol.17, pp.51-70.
Wendell, R. S. (1956), “Product Differentiation and Market Segmentation as Alternative Marketing Strategies”, Journal of Marketing, Vol.21, pp.3-8.
Wind, Y. and P. E. Green (1974), “Some Conceptual Measurement and Analytical Problem in Life Style Research”, in William D. Well ed., Life Style and Psychographics, Chicago : AMA , pp:99-126.
Wind, Y. (1978), “Issues and Advances in Segmentation Research”, Journal of Marketing Research, Vol. 15, pp: 217-337.
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描述 碩士
國立政治大學
統計研究所
97354016
98
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0097354016
資料類型 thesis
dc.contributor.advisor 鄭宇庭zh_TW
dc.contributor.author (Authors) 蔡依庭zh_TW
dc.contributor.author (Authors) Tsai, Yi-Tingen_US
dc.creator (作者) 蔡依庭zh_TW
dc.creator (作者) Tsai, Yi-Tingen_US
dc.date (日期) 2009en_US
dc.date.accessioned 8-Dec-2010 01:53:54 (UTC+8)-
dc.date.available 8-Dec-2010 01:53:54 (UTC+8)-
dc.date.issued (上傳時間) 8-Dec-2010 01:53:54 (UTC+8)-
dc.identifier (Other Identifiers) G0097354016en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/48949-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 統計研究所zh_TW
dc.description (描述) 97354016zh_TW
dc.description (描述) 98zh_TW
dc.description.abstract (摘要) 就當前電影市場的現況來看,電影發行成本的節節升高,顧客需求的複雜多變,再加上電影消費集中化趨勢越趨明顯的事實,不論是從電影發行公司或是電影映演事業的角度來看,如何透過對於市場顧客需求、行為的解讀,清楚分隔市場,並為不同市場區隔設計不同的產品及行銷組合已經成了電影工業刻不容緩的課題。
      有鑑於此,本研究透過應用資料採礦之技術,選用四個決策樹(C&RT、QUEST、CHAID、C5.0)、邏輯斯迴歸以及類神經網路等方式進行模型建置,由於決策樹CHAID對於「是否去電影院看外片或國片」及「是否去電影院看電影」兩種不同的目標變數,其不論是在整體預測正確率、準確度、反查率,皆是高於其他模型,故最後兩個目標變數皆選擇CHAID此一模型,而目標變數為「是否去電影院看電影」之CHAID模型表現也較好,故主要以其結果為主。
      透過目標變數為「是否去電影院看電影」之CHAID模型,共獲得十三項影響「是否去電影院看電影」之相關變數,並根據分析結果,將電影市場顧客區分為最高貢獻顧客、一般貢獻顧客及低度貢獻顧客三類,將其歸納出並找出三種不同貢獻程度的顧客族群特性,而三種不同貢獻族群在「年齡」、「教育程度」、「娛樂文化支出」、「居住地區」、「是否上網瀏覽資訊網頁」、「是否上網蒐集資訊」、「是否會收看電視外片」、「是否看電視歐美影集」、「是否會說英文」、「是否上網線上觀賞影片」、「經濟富裕」、「即時行樂」均呈現顯著的差異,故本研究以不同貢獻程度族群特性為主,以看外片或國片之族群特性為輔,作為行銷策略建議之依據。
zh_TW
dc.description.abstract (摘要) Considering the current film market, the publication cost of a film is steadily increased. Meanwhile, customers have complicated requirements, and the trend of concentrated film consumption is gradually clear. For the perspective of both film companies and film broadcasting business, clear market segmentation after understanding customers’ needs and interpretation of customer behaviors to design different products and marketing combination for different markets are of great urgency for the general film industry.
      In view of this, the study aims to using four Decision Trees(C&RT, QUEST, CHAID, C5.0), Logistic Regression, and Artificial Neural Network to construct the model by applying Data Mining technology. Since Decision Tree-CHAID is excellent in the forecast accuracy, precision, and recall rate as compared to other models for response variables of going to the movies and going to foreign movies or Taiwan movies, the CHAID is adopted in this research for both response variables. The CHAID is more excellent for the response variable of going to the movies than the other, so use it as the main result.
      Through using Decision Tree-CHAID, this study identified thirteen factors that have greater impact on going to the movies. Based on the analysis results, this study induced the characteristics of three customer groups-the highest contribution customers, regular contribution customers and low contribution customers. Three different contribution groups shows significant differences at age, education, entertainment expenditure, living area, internet surfing, collecting information from internet, watch foreign movies, watch foreign drama, speak English, watch on-lines movies, affluent, and seize the day. This study mainly based on the characteristics of the three different groups, and group characteristic of going to foreign movies or Taiwan movies as auxiliary, to provide the marketing portfolio strategy recommendations.
en_US
dc.description.tableofcontents 摘要 iii
     ABSTRACT iv
     目錄 vi
     表目錄 viii
     圖目錄 ix
     第壹章 緒論 1
     第一節 研究背景與動機 1
     第二節 研究目的 3
     第三節 研究流程 4
     第貳章 文獻探討 6
     第一節 台灣電影市場分析 6
     第二節 生活型態理論 9
     第三節 市場區隔理論 15
     第四節 消費者行為理論 22
     第五節 資料採礦概述 25
     第六節 相關文獻探討 29
     第參章 研究方法 32
     第一節 研究架構 32
     第二節 定義研究變數 34
     第三節 問卷及資料蒐集之方法 35
     第四節 資料分析工具及方法 37
     第肆章 研究結果 52
     第一節 建模變數處理 52
     第二節 建模變數選取 57
     第三節 模型建置 61
     第四節 模型整理比較 84
     第伍章 結論與建議 92
     第一節 結論 92
     第二節 行銷組合建議 95
     第三節 建議與未來研究方向 98
     中文參考文獻 99
     英文參考文獻 101
     附錄一 103
     附錄二 104
     附錄三 106
     附錄四 109
     附錄五 111
     附錄六 114
     附錄七 115
     附錄八 119
     附錄九 123
     附錄十 127
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0097354016en_US
dc.subject (關鍵詞) 電影zh_TW
dc.subject (關鍵詞) 資料採礦zh_TW
dc.subject (關鍵詞) 決策樹zh_TW
dc.subject (關鍵詞) 市場區隔zh_TW
dc.subject (關鍵詞) Filmen_US
dc.subject (關鍵詞) Data Miningen_US
dc.subject (關鍵詞) Decision Treeen_US
dc.subject (關鍵詞) Market Segmentationen_US
dc.title (題名) 應用資料採礦技術於電影市場研究zh_TW
dc.title (題名) Application of Data Mining Techniques to Film Market Researchen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 中文參考文獻zh_TW
dc.relation.reference (參考文獻) 王東昇(2001),「台北地區電影影城消費行為之研究」,銘傳大學管科所碩士論zh_TW
dc.relation.reference (參考文獻) 文。zh_TW
dc.relation.reference (參考文獻) 王清華(2005),「2005年台灣電影總覽」,1999年電影年鑑,臺北:電影資料館。zh_TW
dc.relation.reference (參考文獻) 王清華(2006),「2006年台灣電影總覽」,1999年電影年鑑,臺北:電影資料館。zh_TW
dc.relation.reference (參考文獻) 方世榮 譯(1999),原著Philip Kotler,「行銷管理學」(Marketing management:analysis,planning,implementation,and control,9th),台北:東華書局。zh_TW
dc.relation.reference (參考文獻) 全國意向股份有限公司,http://www.trendgo.com.tw/index2.html。zh_TW
dc.relation.reference (參考文獻) 行政院主計處,http://www.dgbas.gov.tw/mp.asp?mp=1。zh_TW
dc.relation.reference (參考文獻) 杜榮瑞(1978),「中國學生電影觀賞行為研究」,國立政治大學企研所碩士論文。zh_TW
dc.relation.reference (參考文獻) 李克珍(1986),「大學生到電影院看電影的動機與行為研究」,輔仁大學大傳所zh_TW
dc.relation.reference (參考文獻) 碩士論文。zh_TW
dc.relation.reference (參考文獻) 李清志(1998),「台北電影院」,台北市:元尊文化。zh_TW
dc.relation.reference (參考文獻) 周希平(1985),「電影觀賞行為之分析與研究」,國立政治大學企研所碩士論文。zh_TW
dc.relation.reference (參考文獻) 周建輝(1986),「電影市場之區隔化研究--以台北市區學生為例」,國立交通大zh_TW
dc.relation.reference (參考文獻) 學管科所碩士論文。zh_TW
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