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題名 中小企業轉型─以台灣醫療器材廠商為例
SMB Business Transformation: A case study of a medical device company in Taiwan
作者 郭益璠
Kuo, Terry
貢獻者 洪叔民
Hong, S.M
郭益璠
Kuo, Terry
關鍵詞 台灣醫療器材
business transformation
SWOT
strategy map
日期 2009
上傳時間 8-Dec-2010 01:58:57 (UTC+8)
摘要 中小企業轉型─以台灣醫療器材廠商為例
The focus of this study is to discuss business transformation strategies that have been implemented by the case company, a 30-year-old small enterprise in medical market in Taiwan. The case company has been facing strong pressure from the competitive market and this study investigates the environmental causes and drivers that lead to the case company’s business transformation decisions. A case study format was used in this research and environmental factors were first introduced to readers to understand the unique background of medical market in Taiwan then what stimulated the case company’s management to make strategic decisions. In order to sustain in the market, the case company had to diversify its product lines in order to share the potential risk of distribution lost and to meet the increasing demands in the elderly related care market.
     SWOT analysis is used in this paper to exam the case company’s internal and external environments and help to set up strategy plans. Strategy map was used as a guideline to evaluate its transformation processes and suggestions were made for further discussion.
List of Figures VI
     List of Tables VII
     Chapter 1 INTRODUCTION 1
     1.1 Research Motive 1
     1.2 Research Objectives 4
     Chapter 2 LITERATURE REVIEW, RESEARCH METHOD AND FRAME WORK 5
     2.1 Literature Review 5
     2.1.1 Business Transformation 5
     2.1.2 Business Transformation Model 6
     2.1.3 SWOT Analysis 9
     2.1.4 Strategy Map 11
     2.2 Research Framework 18
     2.2.1 Interview Collection Method 19
     Chapter 3 Case Study 20
     3.1 Introduction of Taiwan Medical Market Environment 20
     3.1.1 Impact of National Health Insurance 20
     3.1.2 Impact from Group Purchasing 22
     3.1.3 Impact from Procurement Act 24
     3.2 Case company background 25
     Chapter 4 Evaluation of Business Transformation 35
     4.1 Results of the Transformation 35
     4.2 Transformation Evaluation Based on Strategy Map 40
     4.3 Research Findings 44
     Chapter 5 Conclusion 47
     English Reference 51
     Chinese Reference 53
參考文獻 English Reference
Current Status and Policy for Biotechnology Development in Taiwan. Retrieved July
7,2010, from Biotechnology and Pharmaceutical Industries Program Office,
MOEA Web site: http://bpipo.moeaidb.gov.tw/en/status.html
Chapman, A. (n.d.). SWOT analysis. Retrieved June 25, 2010, from Businessballs
Web Site:
http://www.businessballs.com/swotanalysisfreetemplate.htm#SWOT analysis
inventors, origins and history of SWOT analysis
Department of Health, E. Y. (2009). Number of Hospitals and Clinics by Category,
1994-2008, Retrieved June 25, 2010, from Department of Health Web Site:
http://www.doh.gov.tw/CHT2006/DM/DM2_2.aspx?now_fod_list_no=11170
&class_no=440&level_no=4
E-HEALTH-MEDIA. (2007). Kodak Health to be renamed Carestream Health.
Retrieved July 12, 2010, from Health Insider Web site:
http://www.e-health-insider.com/News/2466/kodak_health_to_be_renamed_c
arestream_health
Gareth, R., Jones, J. M. (2003). Essentials of Contemporary Management‎. Columbus:
McGraw-Hill Companies Inc.
Hsin-Ginn Hwang (2008). Investigation of the application of KMS for
diseases classifications:. Expert Systems with Applications, 34(1), 725-733.
Huang, A. (2009, 5 20). Legislature Passes Biotech Act. Retrieved July 7, 2010, from
Taiwan Journal Web site:
http://taiwanjournal.nat.gov.tw/site/Tj/ct.asp?xItem=24389&ctNode=122
Kaplan, R. S., & Norton, D., P. (2004). Strategy maps: converting intangible assets
into tangible outcomes. Boston: Harvard Business School Publishing
Corporation.
Ko, S. (2009). Aging society’ under control, president says. Retrieved June 28, 2010,
from Taipei Times Web site:
http://www.taipeitimes.com/News/taiwan/archives/2009/03/02/2003437379
Koontz, H., & Weihrich, H. (2006). Essentials Of Management (7 ed.). Tata
McGraw-Hill.
Kotter, J. (1999). Change leadership. Executive Excellence ,16 (4), 16–18.
McKeown, Ian and Philip, George. (2003). Business transformation, information
technology and competitive strategies:learning to fly. International Journal of
Information Management (23), pp. 3-24.
Morrison, M. (2009). Business Transformation - a change strategy-What is Business
Transformation. Retrieved July 12, 2010 from RapidBI Web site:
http://rapidbi.com/created/businesstransformation.html
Norton, P., David, & Kaplan, S., Robert. (2001). The strategy-focused organization:
how balanced scorecard companies thrive in the new business environment.
Harvard Business Press.
Oestreich, T. (2009). Business innovation: The CIO Perspective. (F. Buytendijk,
Ed.) Journal of Management Excellence: Business Transformation (Issue 7), p. 3.
Pahl, Nadine & Richter, Anne (2009). SWOT Analysis - Idea, Methodology And A
Practical Approach. GRIN Verlag.
QuickMBA. (2010). SWOT Analysis. Retrieved June 28, 2010, from QuickMBA Web site: http://www.quickmba.com/strategy/swot/
Sahadath, K., C. (2010). Business transformation: Leadership, integration and
innovation – A case study. International Journal of Project Management (28),
395-404.
Small and Medium Enterprises Administration, Ministry of Economic Affairs R.O.C.
(2009). White Paper on Small and Medium Enterprises in Taiwan,2009.
The Directorate General of Budgetand Statistics (DGBAS) of Executive
YuanAccounting. (2009). Unemployed Persons, by Reason Why in
Unemployment. Taipei: The Directorate General of Budget, Accounting and
Statistics (DGBAS) of Executive Yuan.
Zuckerman, S., David (2006). Pharmaceutical metrics: measuring and improving R &
D performance. Gower Publishing, Ltd.
Chinese Reference
曹逸雯(2009),「銀髪暨健康照護展閉幕 今年參觀人數暴增66.66%.」
Retrieved 7 13, 2010, from NOWnews Web site:
http://www.nownews.com/2009/05/04/320-2446169.htm.
李宜萍(2005),「從A-到消失不見─台灣中小企業為什麼活不過13年壽命?」,
《管理雜誌》,1月號,台北市:哈佛企管顧問。
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
93933003
98
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0093933003
資料類型 thesis
dc.contributor.advisor 洪叔民zh_TW
dc.contributor.advisor Hong, S.Men_US
dc.contributor.author (Authors) 郭益璠zh_TW
dc.contributor.author (Authors) Kuo, Terryen_US
dc.creator (作者) 郭益璠zh_TW
dc.creator (作者) Kuo, Terryen_US
dc.date (日期) 2009en_US
dc.date.accessioned 8-Dec-2010 01:58:57 (UTC+8)-
dc.date.available 8-Dec-2010 01:58:57 (UTC+8)-
dc.date.issued (上傳時間) 8-Dec-2010 01:58:57 (UTC+8)-
dc.identifier (Other Identifiers) G0093933003en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/49114-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 93933003zh_TW
dc.description (描述) 98zh_TW
dc.description.abstract (摘要) 中小企業轉型─以台灣醫療器材廠商為例zh_TW
dc.description.abstract (摘要) The focus of this study is to discuss business transformation strategies that have been implemented by the case company, a 30-year-old small enterprise in medical market in Taiwan. The case company has been facing strong pressure from the competitive market and this study investigates the environmental causes and drivers that lead to the case company’s business transformation decisions. A case study format was used in this research and environmental factors were first introduced to readers to understand the unique background of medical market in Taiwan then what stimulated the case company’s management to make strategic decisions. In order to sustain in the market, the case company had to diversify its product lines in order to share the potential risk of distribution lost and to meet the increasing demands in the elderly related care market.
     SWOT analysis is used in this paper to exam the case company’s internal and external environments and help to set up strategy plans. Strategy map was used as a guideline to evaluate its transformation processes and suggestions were made for further discussion.
en_US
dc.description.abstract (摘要) List of Figures VI
     List of Tables VII
     Chapter 1 INTRODUCTION 1
     1.1 Research Motive 1
     1.2 Research Objectives 4
     Chapter 2 LITERATURE REVIEW, RESEARCH METHOD AND FRAME WORK 5
     2.1 Literature Review 5
     2.1.1 Business Transformation 5
     2.1.2 Business Transformation Model 6
     2.1.3 SWOT Analysis 9
     2.1.4 Strategy Map 11
     2.2 Research Framework 18
     2.2.1 Interview Collection Method 19
     Chapter 3 Case Study 20
     3.1 Introduction of Taiwan Medical Market Environment 20
     3.1.1 Impact of National Health Insurance 20
     3.1.2 Impact from Group Purchasing 22
     3.1.3 Impact from Procurement Act 24
     3.2 Case company background 25
     Chapter 4 Evaluation of Business Transformation 35
     4.1 Results of the Transformation 35
     4.2 Transformation Evaluation Based on Strategy Map 40
     4.3 Research Findings 44
     Chapter 5 Conclusion 47
     English Reference 51
     Chinese Reference 53
-
dc.description.tableofcontents List of Figures VI
     List of Tables VII
     Chapter 1 INTRODUCTION 1
     1.1 Research Motive 1
     1.2 Research Objectives 4
     Chapter 2 LITERATURE REVIEW, RESEARCH METHOD AND FRAME WORK 5
     2.1 Literature Review 5
     2.1.1 Business Transformation 5
     2.1.2 Business Transformation Model 6
     2.1.3 SWOT Analysis 9
     2.1.4 Strategy Map 11
     2.2 Research Framework 18
     2.2.1 Interview Collection Method 19
     Chapter 3 Case Study 20
     3.1 Introduction of Taiwan Medical Market Environment 20
     3.1.1 Impact of National Health Insurance 20
     3.1.2 Impact from Group Purchasing 22
     3.1.3 Impact from Procurement Act 24
     3.2 Case company background 25
     Chapter 4 Evaluation of Business Transformation 35
     4.1 Results of the Transformation 35
     4.2 Transformation Evaluation Based on Strategy Map 40
     4.3 Research Findings 44
     Chapter 5 Conclusion 47
     English Reference 51
     Chinese Reference 53
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0093933003en_US
dc.subject (關鍵詞) 台灣醫療器材zh_TW
dc.subject (關鍵詞) business transformationen_US
dc.subject (關鍵詞) SWOTen_US
dc.subject (關鍵詞) strategy mapen_US
dc.title (題名) 中小企業轉型─以台灣醫療器材廠商為例zh_TW
dc.title (題名) SMB Business Transformation: A case study of a medical device company in Taiwanen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) English Referencezh_TW
dc.relation.reference (參考文獻) Current Status and Policy for Biotechnology Development in Taiwan. Retrieved Julyzh_TW
dc.relation.reference (參考文獻) 7,2010, from Biotechnology and Pharmaceutical Industries Program Office,zh_TW
dc.relation.reference (參考文獻) MOEA Web site: http://bpipo.moeaidb.gov.tw/en/status.htmlzh_TW
dc.relation.reference (參考文獻) Chapman, A. (n.d.). SWOT analysis. Retrieved June 25, 2010, from Businessballszh_TW
dc.relation.reference (參考文獻) Web Site:zh_TW
dc.relation.reference (參考文獻) http://www.businessballs.com/swotanalysisfreetemplate.htm#SWOT analysiszh_TW
dc.relation.reference (參考文獻) inventors, origins and history of SWOT analysiszh_TW
dc.relation.reference (參考文獻) Department of Health, E. Y. (2009). Number of Hospitals and Clinics by Category,zh_TW
dc.relation.reference (參考文獻) 1994-2008, Retrieved June 25, 2010, from Department of Health Web Site:zh_TW
dc.relation.reference (參考文獻) http://www.doh.gov.tw/CHT2006/DM/DM2_2.aspx?now_fod_list_no=11170zh_TW
dc.relation.reference (參考文獻) &class_no=440&level_no=4zh_TW
dc.relation.reference (參考文獻) E-HEALTH-MEDIA. (2007). Kodak Health to be renamed Carestream Health.zh_TW
dc.relation.reference (參考文獻) Retrieved July 12, 2010, from Health Insider Web site:zh_TW
dc.relation.reference (參考文獻) http://www.e-health-insider.com/News/2466/kodak_health_to_be_renamed_czh_TW
dc.relation.reference (參考文獻) arestream_healthzh_TW
dc.relation.reference (參考文獻) Gareth, R., Jones, J. M. (2003). Essentials of Contemporary Management‎. Columbus:zh_TW
dc.relation.reference (參考文獻) McGraw-Hill Companies Inc.zh_TW
dc.relation.reference (參考文獻) Hsin-Ginn Hwang (2008). Investigation of the application of KMS forzh_TW
dc.relation.reference (參考文獻) diseases classifications:. Expert Systems with Applications, 34(1), 725-733.zh_TW
dc.relation.reference (參考文獻) Huang, A. (2009, 5 20). Legislature Passes Biotech Act. Retrieved July 7, 2010, fromzh_TW
dc.relation.reference (參考文獻) Taiwan Journal Web site:zh_TW
dc.relation.reference (參考文獻) http://taiwanjournal.nat.gov.tw/site/Tj/ct.asp?xItem=24389&ctNode=122zh_TW
dc.relation.reference (參考文獻) Kaplan, R. S., & Norton, D., P. (2004). Strategy maps: converting intangible assetszh_TW
dc.relation.reference (參考文獻) into tangible outcomes. Boston: Harvard Business School Publishingzh_TW
dc.relation.reference (參考文獻) Corporation.zh_TW
dc.relation.reference (參考文獻) Ko, S. (2009). Aging society’ under control, president says. Retrieved June 28, 2010,zh_TW
dc.relation.reference (參考文獻) from Taipei Times Web site:zh_TW
dc.relation.reference (參考文獻) http://www.taipeitimes.com/News/taiwan/archives/2009/03/02/2003437379zh_TW
dc.relation.reference (參考文獻) Koontz, H., & Weihrich, H. (2006). Essentials Of Management (7 ed.). Tatazh_TW
dc.relation.reference (參考文獻) McGraw-Hill.zh_TW
dc.relation.reference (參考文獻) Kotter, J. (1999). Change leadership. Executive Excellence ,16 (4), 16–18.zh_TW
dc.relation.reference (參考文獻) McKeown, Ian and Philip, George. (2003). Business transformation, informationzh_TW
dc.relation.reference (參考文獻) technology and competitive strategies:learning to fly. International Journal ofzh_TW
dc.relation.reference (參考文獻) Information Management (23), pp. 3-24.zh_TW
dc.relation.reference (參考文獻) Morrison, M. (2009). Business Transformation - a change strategy-What is Businesszh_TW
dc.relation.reference (參考文獻) Transformation. Retrieved July 12, 2010 from RapidBI Web site:zh_TW
dc.relation.reference (參考文獻) http://rapidbi.com/created/businesstransformation.htmlzh_TW
dc.relation.reference (參考文獻) Norton, P., David, & Kaplan, S., Robert. (2001). The strategy-focused organization:zh_TW
dc.relation.reference (參考文獻) how balanced scorecard companies thrive in the new business environment.zh_TW
dc.relation.reference (參考文獻) Harvard Business Press.zh_TW
dc.relation.reference (參考文獻) Oestreich, T. (2009). Business innovation: The CIO Perspective. (F. Buytendijk,zh_TW
dc.relation.reference (參考文獻) Ed.) Journal of Management Excellence: Business Transformation (Issue 7), p. 3.zh_TW
dc.relation.reference (參考文獻) Pahl, Nadine & Richter, Anne (2009). SWOT Analysis - Idea, Methodology And Azh_TW
dc.relation.reference (參考文獻) Practical Approach. GRIN Verlag.zh_TW
dc.relation.reference (參考文獻) QuickMBA. (2010). SWOT Analysis. Retrieved June 28, 2010, from QuickMBA Web site: http://www.quickmba.com/strategy/swot/zh_TW
dc.relation.reference (參考文獻) Sahadath, K., C. (2010). Business transformation: Leadership, integration andzh_TW
dc.relation.reference (參考文獻) innovation – A case study. International Journal of Project Management (28),zh_TW
dc.relation.reference (參考文獻) 395-404.zh_TW
dc.relation.reference (參考文獻) Small and Medium Enterprises Administration, Ministry of Economic Affairs R.O.C.zh_TW
dc.relation.reference (參考文獻) (2009). White Paper on Small and Medium Enterprises in Taiwan,2009.zh_TW
dc.relation.reference (參考文獻) The Directorate General of Budgetand Statistics (DGBAS) of Executivezh_TW
dc.relation.reference (參考文獻) YuanAccounting. (2009). Unemployed Persons, by Reason Why inzh_TW
dc.relation.reference (參考文獻) Unemployment. Taipei: The Directorate General of Budget, Accounting andzh_TW
dc.relation.reference (參考文獻) Statistics (DGBAS) of Executive Yuan.zh_TW
dc.relation.reference (參考文獻) Zuckerman, S., David (2006). Pharmaceutical metrics: measuring and improving R &zh_TW
dc.relation.reference (參考文獻) D performance. Gower Publishing, Ltd.zh_TW
dc.relation.reference (參考文獻) Chinese Referencezh_TW
dc.relation.reference (參考文獻) 曹逸雯(2009),「銀髪暨健康照護展閉幕 今年參觀人數暴增66.66%.」zh_TW
dc.relation.reference (參考文獻) Retrieved 7 13, 2010, from NOWnews Web site:zh_TW
dc.relation.reference (參考文獻) http://www.nownews.com/2009/05/04/320-2446169.htm.zh_TW
dc.relation.reference (參考文獻) 李宜萍(2005),「從A-到消失不見─台灣中小企業為什麼活不過13年壽命?」,zh_TW
dc.relation.reference (參考文獻) 《管理雜誌》,1月號,台北市:哈佛企管顧問。zh_TW