| dc.contributor.advisor | 蕭武桐 | zh_TW |
| dc.contributor.author (Authors) | 張筱玲 | zh_TW |
| dc.creator (作者) | 張筱玲 | zh_TW |
| dc.date (日期) | 2002 | en_US |
| dc.date.accessioned | 8-Dec-2010 02:02:53 (UTC+8) | - |
| dc.date.available | 8-Dec-2010 02:02:53 (UTC+8) | - |
| dc.date.issued (上傳時間) | 8-Dec-2010 02:02:53 (UTC+8) | - |
| dc.identifier (Other Identifiers) | A2010000098 | en_US |
| dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/49246 | - |
| dc.description (描述) | 碩士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 行政管理碩士學程 | zh_TW |
| dc.description (描述) | 91 | zh_TW |
| dc.description.abstract (摘要) | 本研究嘗試對組織社會化之構面著手，探討各構面與稅務人員工作滿足的關係型態，本研究之目的，有下列三項： 一、檢視稅務人員人口統計變項與組織社會化程度之關係型態。 二、檢視稅務人員角色壓力與組織社會化程度之關係型態。 三、檢視組織社會化程度與工作滿足之關係型態。 依據相關文獻探討與問卷調查資料分析結果，本研究獲得下列發現： 一、原依文獻探討，用以探討「組織社會化程度」的六個構面，在研究後發現在探討稅務人員「組織社會化程度」上，修為三個構面：「工作所需技能及資源掌握」、「支持系統之運用」、「同事關係」。 二、原依文獻探討，用以探討「角色壓力」的四個構面，在研究後發現在探討稅務人員「角色壓力」時，僅呈現兩個構面：「角色模糊」與「工作過量」。 三、稅務人員不同的人口統計變項中，除不同「性別」對組織社會化程度無顯著差異外，不同的年齡、年資、婚姻狀態、職等、服務單位、是否主管皆對其組織社會化程度有所差異。 四、稅務人員角色壓力與組織社會化程度有部分相關。 五、稅務人員不同的組織社會化程度與工作滿足呈顯著正相關。 最後依據研究結果發現，作進一步討論與建議，以供實務及未來研究之參考。 | zh_TW |
| dc.description.abstract (摘要) | By using Taiwan as a case study, this thesis aims to examine the relationship between organizational socialization and job satisfaction of tax officials. The goals of this project includes: First, inspecting the connection between tax officials’ demographic characteristics and organizational socialization; Second, exploring the linkage between tax officials’ role pressure and organizational socialization; and Third, examining tax officials’ job satisfaction and organizational socialization. Based on the analysis of relevant literature and questionnaire collected, this research finds that: First, the six indicators used by Chao et al. (1994) to measure “the degree of organizational socialization” should be modified and simplified as three variables: (1) the professional skills and resources necessary for tax officials to perform their jobs; (2) the application of supporting system; and (3) the relationships among co-workers. Second, in terms of role pressure, tax officials usually will face two problems: role ambiguity and over working. Third, the demographic factors that will influence the degree of organizational socialization include age, seniority, marital status, rank, institution associated, and hierarchical position. The relation between gender and organizational socialization, however, is not significant. Fourth, the two variables─tax officials’ role pressure and organizational socialization─are partially correlated. Finally, there is a positive relationship between the degree of organizational socialization and tax officials’ job satisfaction. This thesis, according to the findings above, also proposes some suggestions and policy recommendations. Those suggestions and recommendations may pave the way for future research on organizational socialization. | en_US |
| dc.description.tableofcontents | 謝辭 論文摘要 Abstract 目錄 表目次 圖目次 第一章 緒論 第一節 研究背景與動機-----1 第二節 研究目的與方法-----3 第三節 研究範圍與限制-----4 第四節 重要名詞解釋-----5 第五節 研究流程-----6 第二章 文獻探討 第一節 組織社會化-----8 第二節 工作滿足-----16 第三節 組織社會化與工作滿足相關之研究-----26 第四節 角色壓力與社會化相關之研究-----28 第三章 研究設計與實施 第一節 研究架構-----31 第二節 研究變項操作性定義-----33 第三節 施測後研究架構與研究假設-----35 第四節 研究工具-----40 第五節 研究樣本-----47 第六節 資料分析方法-----49 第四章 實證資料分析 第一節 稅務人員人口統計變項分析-----51 第二節 各研究變項之描述性統計分析-----54 第三節 研究變項間關聯性之分析-----56 第五章 結論 第一節 發現-----72 第二節 建議-----79 參考書目 中文部分-----85 英文部分-----88 附錄：研究問卷-----94 表目次 表2-2-1 工作滿足定義彙總表-----17 表2-3-1 社會化與工作滿足相關研究之結果變項彙總表-----27 表3-1-1 角色壓力量表-----43 表3-2-1 角色壓力量表（萃取結果刪減構面後）-----44 表3-2-2 組織社會化程度量表-----45 表3-2-2 組織社會化程度量表（萃取結果刪減構面重新命名後）-----46 表3-3-1 工作滿足量表-----47 表3-4-1 問卷發放及回收一覽表-----48 表4-1-1 稅務人員年齡次數分配表-----51 表4-1-2 稅務人員年資次數分配表-----52 表4-1-3 稅務人員性別次數分配表-----52 表4-1-4 稅務人員性婚姻次數分配表-----52 表4-1-5 稅務人員服務單位次數分配表-----53 表4-1-6 稅務人員職等次數分配表-----54 表4-1-7 稅務人員主管/非主管次數分配表-----54 表4-2-4 各研究變項之描述性統計分析-----55 表4-3 稅務人員不同的人口統計變項與組織社會化程度之皮爾森相關係數表-----56 表4-3-1 不同性別之稅務人員與工作所需技能與資源掌握關係之平均數差異檢定表-----56 表4-3-2 不同性別之稅務人員與支持系統之運用關係之平均數差異檢定表-----58 表4-3-3 不同性別之稅務人員與同事關係之平均數差異檢定表-----58 表4-3-4 不同年齡之稅務人員與工作所需技能與資源掌握關係的ANOVA摘要表-----59 表4-3-5 不同年齡之稅務人員與支持系統之運用關係的ANOVA摘要表-----59 表4-3-6 不同年齡之稅務人員與同事關係的ANOVA摘要表-----59 表4-3-7 不同年資之稅務人員與工作所需技能與資源掌握關係的ANOVA摘要表-----60 表4-3-8 不同年資之稅務人員與支持系統之運用關係的ANOVA摘要表-----60 表4-3-9 不同年資之稅務人員與同事關係的ANOVA摘要表-----61 表4-3-10 不同婚姻狀態之稅務人員與工作所需技能與資源掌握關係之平均數差異檢定表-----61 表4-3-11 不同婚姻狀態之稅務人員與組織社會化程度（支持系統之運用）關係之平均數差異檢定表-----62 表4-3-12 不同婚姻狀態之稅務人員與同事關係之平均數差異檢定表-----62 表4-3-13 不同服務單住之稅務人員與工作所需技能與資源掌握關係之平均數差異檢定表-----63 表4-3-14 不同服務單位之稅務人員與支持系統運用之平均數差異檢定表-----63 表4-3-15 不同服務單住之稅務人員與同事關係之平均數差異檢定表-----64 表4-3-16 不同職等之稅務人員與工作所需技能與資源掌握關係的ANOVA摘要表-----64 表4-3-17 不同職等之稅務人員與支持系統運用的ANOVA摘要表-----64 表4-3-18 不同職等之稅務人員與同儕關係的ANOVA摘要表-----65 表4-3-19 主管與非主管稅務人員與工作所需技能與資源關係之平均數差異檢定表-----65 表4-3-20 主管與非主管稅務人員與支持系統之運用關係之平均數差異檢定表-----66 表4-3-21 主管與非主管稅務人員與同事關係之平均數差異檢定-----66 表4-4-1 角色壓力與組織社會化程度之皮爾森相關係數表-----67 表4-5-1 組織社會化程度與工作滿足之皮爾森相關係數表-----69 表4-5-2 研究假設實證分析結果一覽表-----72 圖目次 圖2-2-1 工作滿足的開放系統-----22 圖3-1 本研究之研究架構圖-----32 圖3-2 本研究施測後之研究架構圖-----37 | zh_TW |
| dc.language.iso | en_US | - |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#A2010000098 | en_US |
| dc.title (題名) | 稅務人員組織社會化與工作滿足之研究 | zh_TW |
| dc.title (題名) | Research Concerning the Relationship Between Organizational Socialization and Job Satisfaction - in Case of Tax Officials in Taiwan | en_US |
| dc.type (資料類型) | thesis | en |
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