Publications-Theses

題名 年輕人的消費價值觀
Consumption values of young people
作者 李竺姮
貢獻者 別蓮蒂
李竺姮
關鍵詞 消費價值觀
價值觀
深度訪談
Consumption Values
Values
Depth Interview
日期 2007
上傳時間 8-Dec-2010 13:06:18 (UTC+8)
摘要 過去消費價值觀相關的研究,多從個人對「物」的消費價值感受來區分消費者,而少以「人」為研究主體,探討個人所持有的消費價值觀展現。與消費價值理論相關的文獻,雖也對消費價值觀作部份的敘述,但少有討論消費價值觀本質的相關研究。

因此,本研究回顧個人價值觀相關的文獻論述,確立個人價值觀的根本定義,仔細探查個人價值觀與消費價值觀之作用關係,據以重新定義消費價值觀為「個人從事消費相關活動時,所持有之可觀察或不自覺之持久性信念或概念,是個體對特定消費目標的偏好傾向,並作為個人在消費行動或面對多樣的消費客體時,據以選擇之準則」,並提出消費價值觀的特性。本階段所完成之消費價值觀本質性探討結果,正是本研究觀察年輕人消費價值觀內涵之依據。

本研究深度訪談12位年齡為20-25歲之年輕人,其中包含全職學生、兼職學生、以及上班族各四位,所描述的消費事件共計116件。研究發現,三大消費價值觀構面,各自包含兩相對概念。第一個構面為消費關注層次,具有功能導向和經驗導向;第二個構面為外在影響程度,具有他人導向與自我導向;第三個構面為行動力,具有現在導向與未來導向。個人消費價值觀可由上述三構面的傾向予以具體描繪。

本研究結果顯示,年輕人消費價值觀具有普遍性地偏向,明顯傾向於經驗導向、自我導向、和現在導向的消費偏好,表現出追求自我主觀感受滿足之立即性的消費行為。

整體而言,本研究不僅對消費價值觀的本質做了根本性的探究,讓消費價值觀之定義更加明確的同時,也釐清消費價值觀與消費價值概念上的混淆。本研究也解構出消費價值觀的三大構面與特性,以為未來消費價值觀相關研究,發展量化衡量工具的依據。
Consumption values, the criteria employed by the individual for developing of the preference judgment in terms of shopping behaviors, are both a powerful explanation of and influence in consumer behavior. Due to limited empirical attention relative to its features and nature, the concept of consumption values is easily confused with consumption value which is the outcome of evaluative judgment of a object and has been acquired more research focus. Therefore, this study focuses on the construct of consumption values and intends to propose a conceptual framework as a basis for future research.

The study presences a quick review of the existing literature on the concept of values and value systems in order to recognize the fundamental elements of consumption values. Based on the review, the study refers to consumption values as an enduring belief and a preference concept that guides consumption behavior and as a general plan for consumption relative decision making. This redefinition is applied as the principle for analyzing young people’s consumption values.

Twelve depth interviews were conducted. The interviewees are aged from 20 to 25 and with full-time students, part-time students, and full-time employee evenly. 116 shopping behavior were collected in total. The results reveal three key dimensions of consumption values: (1) Functional-oriented versus experiential-oriented consumption values on the consumption focus dimension; (2) Other-oriented versus self-oriented consumption values on the external influence dimension; and (3) Current-oriented versus future-oriented on action-directed dimension. This framework serves as the basis for the structure of consumption values.

According to the findings, young people’s consumption values represent a consistent direction to be experiential-oriented, self-oriented, and current-oriented. Consequently, young people generally take immediate purchase action to fulfill self-emotional needs and wants.

As a result of this study, a conceptualization definition intended to capture the nature of consumption values is determined to be clearly distinct from consumption value. Also, the three key dimensions of consumption values are charactered as a framework for developing the measurement method in future research.
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陳順騰 (民96),「消費者知識對購買決策之間接影響分析—以光電顯示器為例」,玄奘大學國際企業學系碩士論文。
黃正鵠與楊瑞珠 (民87),「青少年對社會治安的態度與看法」,教育部輔導工作六年計畫研究報告,青少年文化與心理態度之分析與探討專案研究,3,國立高雄師範大。
黃盈裕 (民90),「顧客價值的方法目標鏈結模式之研究—以童裝之消費經驗為例」,國立中山大學企業管理學系研究所博士論文。
黃藿譯 (民73),價值是什麼:價值學導論,台北市:聯經。譯自Frondizi, Risieri著,Solomon Lipp英譯 (1971),What is Value? 4th ed.。
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熊仁義 (民88),現代人的價值觀,台北市:青年日報社。
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Flick, U. (2002). An Introduction to Qualitative Research (2nd ed.), London; Thousand Oaks, Calif.: Sage Publications.
Flint, D. J., Woodruff, R. B., & Gardial, S. F. (1997), “Customer Value Change in Industrial Marketing Relationship: A Call for New Strategies and Research,” Industrial Marketing Management, 26(2), 163-175.
Gillard, P., Wale K., & Bow, A. (1997). “Prediction of Future Demand from Current Telecommunications Users in the Home,” Telecommunications Policy, 21 (4), 329-339.
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描述 碩士
國立政治大學
企業管理研究所
94355014
96
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0094355014
資料類型 thesis
dc.contributor.advisor 別蓮蒂zh_TW
dc.contributor.author (Authors) 李竺姮zh_TW
dc.creator (作者) 李竺姮zh_TW
dc.date (日期) 2007en_US
dc.date.accessioned 8-Dec-2010 13:06:18 (UTC+8)-
dc.date.available 8-Dec-2010 13:06:18 (UTC+8)-
dc.date.issued (上傳時間) 8-Dec-2010 13:06:18 (UTC+8)-
dc.identifier (Other Identifiers) G0094355014en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/49520-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所zh_TW
dc.description (描述) 94355014zh_TW
dc.description (描述) 96zh_TW
dc.description.abstract (摘要) 過去消費價值觀相關的研究,多從個人對「物」的消費價值感受來區分消費者,而少以「人」為研究主體,探討個人所持有的消費價值觀展現。與消費價值理論相關的文獻,雖也對消費價值觀作部份的敘述,但少有討論消費價值觀本質的相關研究。

因此,本研究回顧個人價值觀相關的文獻論述,確立個人價值觀的根本定義,仔細探查個人價值觀與消費價值觀之作用關係,據以重新定義消費價值觀為「個人從事消費相關活動時,所持有之可觀察或不自覺之持久性信念或概念,是個體對特定消費目標的偏好傾向,並作為個人在消費行動或面對多樣的消費客體時,據以選擇之準則」,並提出消費價值觀的特性。本階段所完成之消費價值觀本質性探討結果,正是本研究觀察年輕人消費價值觀內涵之依據。

本研究深度訪談12位年齡為20-25歲之年輕人,其中包含全職學生、兼職學生、以及上班族各四位,所描述的消費事件共計116件。研究發現,三大消費價值觀構面,各自包含兩相對概念。第一個構面為消費關注層次,具有功能導向和經驗導向;第二個構面為外在影響程度,具有他人導向與自我導向;第三個構面為行動力,具有現在導向與未來導向。個人消費價值觀可由上述三構面的傾向予以具體描繪。

本研究結果顯示,年輕人消費價值觀具有普遍性地偏向,明顯傾向於經驗導向、自我導向、和現在導向的消費偏好,表現出追求自我主觀感受滿足之立即性的消費行為。

整體而言,本研究不僅對消費價值觀的本質做了根本性的探究,讓消費價值觀之定義更加明確的同時,也釐清消費價值觀與消費價值概念上的混淆。本研究也解構出消費價值觀的三大構面與特性,以為未來消費價值觀相關研究,發展量化衡量工具的依據。
zh_TW
dc.description.abstract (摘要) Consumption values, the criteria employed by the individual for developing of the preference judgment in terms of shopping behaviors, are both a powerful explanation of and influence in consumer behavior. Due to limited empirical attention relative to its features and nature, the concept of consumption values is easily confused with consumption value which is the outcome of evaluative judgment of a object and has been acquired more research focus. Therefore, this study focuses on the construct of consumption values and intends to propose a conceptual framework as a basis for future research.

The study presences a quick review of the existing literature on the concept of values and value systems in order to recognize the fundamental elements of consumption values. Based on the review, the study refers to consumption values as an enduring belief and a preference concept that guides consumption behavior and as a general plan for consumption relative decision making. This redefinition is applied as the principle for analyzing young people’s consumption values.

Twelve depth interviews were conducted. The interviewees are aged from 20 to 25 and with full-time students, part-time students, and full-time employee evenly. 116 shopping behavior were collected in total. The results reveal three key dimensions of consumption values: (1) Functional-oriented versus experiential-oriented consumption values on the consumption focus dimension; (2) Other-oriented versus self-oriented consumption values on the external influence dimension; and (3) Current-oriented versus future-oriented on action-directed dimension. This framework serves as the basis for the structure of consumption values.

According to the findings, young people’s consumption values represent a consistent direction to be experiential-oriented, self-oriented, and current-oriented. Consequently, young people generally take immediate purchase action to fulfill self-emotional needs and wants.

As a result of this study, a conceptualization definition intended to capture the nature of consumption values is determined to be clearly distinct from consumption value. Also, the three key dimensions of consumption values are charactered as a framework for developing the measurement method in future research.
en_US
dc.description.tableofcontents 第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 4
第二章 文獻探討 5
第一節 價值的概念與定義 5
第二節 價值理論 11
第三節 個人價值觀之形成與特徵 16
第四節 消費價值觀 30
第三章 研究設計 47
第一節 研究方法 47
第二節 研究對象選取 49
第三節 研究流程與訪談大綱 51
第四節 研究分析流程 61
第四章 訪談結果 63
第一節 樣本描述 63
第二節 消費價值觀特性 90
第三節 消費價值觀構面 93
第五章 命題推導 124
第一節 消費價值觀與個人概念之關係 124
第二節 消費價值觀與消費行為 136
第六章 結論與建議 144
第一節 結論與討論 144
第二章 研究貢獻與建議 149
第三節 研究限制與後續研究方向 152
參考文獻 155
附錄 161
附錄一 受訪者過濾問卷 161
附錄二 第一階段消費未來式訪談大綱 167
附錄三 第二階段習作主題設計 172
附錄四 第二階段消費現在式訪談大綱 176
附錄五 受訪者之消費事件一覽表 179
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dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0094355014en_US
dc.subject (關鍵詞) 消費價值觀zh_TW
dc.subject (關鍵詞) 價值觀zh_TW
dc.subject (關鍵詞) 深度訪談zh_TW
dc.subject (關鍵詞) Consumption Valuesen_US
dc.subject (關鍵詞) Valuesen_US
dc.subject (關鍵詞) Depth Interviewen_US
dc.title (題名) 年輕人的消費價值觀zh_TW
dc.title (題名) Consumption values of young peopleen_US
dc.type (資料類型) thesisen
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