| dc.contributor.advisor | 諶家蘭 | zh_TW |
| dc.contributor.author (Authors) | 游秉翰 | zh_TW |
| dc.creator (作者) | 游秉翰 | zh_TW |
| dc.date (日期) | 2007 | en_US |
| dc.date.accessioned | 8-Dec-2010 13:54:11 (UTC+8) | - |
| dc.date.available | 8-Dec-2010 13:54:11 (UTC+8) | - |
| dc.date.issued (上傳時間) | 8-Dec-2010 13:54:11 (UTC+8) | - |
| dc.identifier (Other Identifiers) | G0095353013 | en_US |
| dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/49562 | - |
| dc.description (描述) | 碩士 | zh_TW |
| dc.description (描述) | 國立政治大學 | zh_TW |
| dc.description (描述) | 會計研究所 | zh_TW |
| dc.description (描述) | 95353013 | zh_TW |
| dc.description (描述) | 96 | zh_TW |
| dc.description.abstract (摘要) | 近年來經濟復甦，資訊科技投資金額和規模有增加趨勢，對於資訊科技投資的報酬、評量、和優先取捨的決策再次成為資訊科技經理人的重要課題。因此，本研究經由文獻探討，定義資訊科技投資和資訊科技資本，並且嘗試發展資訊科技投資與應用的評估構面與指標，讓企業組織評估本身的資訊科技投資。透過深入的個案訪談和大量問卷調查，了解我國資訊電子業與金融服務業之資訊科技投資和應用的現況，提供參考作法，並且比較我國資訊電子業以及金融服務業兩個產業當中，資訊科技如何提昇公司組織的競爭優勢。研究結論發現，我國資訊電子業的資訊科技投資貢獻主要來自三個方面，首先是策略貢獻度、再者是降低成本貢獻度、其次是流程效率貢獻度；我國金融服務業在資訊科技產出構面，於個案訪談和問卷調查結果同時關心創新重視度、降低成本貢獻度、流程效率貢獻度，同時也注重供應商與客戶關係要求度、供應商與客戶關係貢獻度。因此，資訊科技經理人首要目標則為協助企業以最少的企業資源來掌握關鍵的資訊科技投資績效指標，以提升企業的競爭力。 | zh_TW |
| dc.description.abstract (摘要) | In recent years, organizations have invested heavily in information technology to support their work processes. Therefore, how to evaluate and assess the return on IT investment becomes a critical issue for IT managers again. This study strives to develop the dimensions and indicators of IT investment so as to help organizations to assess their IT investment. In addition, through case studies and questionnaire investigations, this study investigates the IT investment status in information electronic and financial service industries that provides reference for other organizations. Finally, this study tries to find out how to increase organizational competitive advantages by IT investment in these two industries.The results suggest that the contribution of IT investment in information electronic industry comes from strategy contribution, reducing cost, and process efficiency. In the meantime, the financial service industry emphasize innovative products and services, reducing cost, process efficiency, and supplier/customer relationship when it comes to the issue about performances of IT investment. As a result, in the situation where the organization resources are limited, the main goal for IT managers is to help organizations become more competitive by controlling the imperative indicators of IT investment. | en_US |
| dc.description.tableofcontents | 第一章、緒論 1 第一節、研究背景 1 第二節、研究動機 2 第三節、研究議題 4 第四節、研究目的 5 第五節、研究流程 5 第六節、論文結構 6第二章 文獻探討 9 第一節、資訊科技投資的定義 9 第二節、資訊科技投資與組織績效 10 第三節、資訊科技與智慧資本 14 第四節、資訊科技投入構面 16 第五節、資訊科技產出構面 17 第六節、本章小結 21第三章 研究方法 22 第一節、研究模型 22 第二節、問卷設計 23 第三節、資料蒐集 31 第四節、本章小結 36第四章 研究結果 37 第一節、個案公司訪談研究結果 37 第二節、大量問卷統計結果 52 第三節、個案訪談與問卷調查結果之比較 72 第四節、本章小結 87第五章 結論與建議 88 第一節、研究結論 88 第二節、研究建議 92 第三節、研究貢獻 95 第四節、研究限制 95參考文獻 97附錄-本研究問卷 101 | zh_TW |
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| dc.format.mimetype | application/pdf | - |
| dc.language.iso | en_US | - |
| dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0095353013 | en_US |
| dc.subject (關鍵詞) | 資訊科技投資 | zh_TW |
| dc.subject (關鍵詞) | 績效評估指標 | zh_TW |
| dc.subject (關鍵詞) | 資訊科技投資 | zh_TW |
| dc.subject (關鍵詞) | 金融服務業 | zh_TW |
| dc.subject (關鍵詞) | IT Investment | en_US |
| dc.subject (關鍵詞) | Performance Indicator | en_US |
| dc.subject (關鍵詞) | Information Electronic Industry | en_US |
| dc.subject (關鍵詞) | Financial Service Industry | en_US |
| dc.title (題名) | 資訊科技投資績效評估指標之研究 | zh_TW |
| dc.title (題名) | A Performance Indicator of IT Investment Study | en_US |
| dc.type (資料類型) | thesis | en |
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