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題名 派外人員適應與影響因素探討 -自多重利害關係人角度出發
The study on the determinants of expatriate adjustment-from the perspective of multiple stakeholders
作者 郭子綺
貢獻者 譚丹琪
郭子綺
關鍵詞 派外人員
跨文化適應
適應影響因素
多重利害關係人
日期 2010
上傳時間 29-Sep-2011 16:37:03 (UTC+8)
摘要 隨著企業國際化的趨勢,學術界亦興起研究國際企業風潮,其中派外人員也成為各大跨國企業成功開拓海外市場不可或缺的要角,進而協助公司保有長期競爭優勢。伴隨著跨國企業海外版圖的擴大,派外人員要面臨在不同文化環境、生活氣候習性、社會價值觀,及語言的環境下,成功執行海外任務的挑戰。如何管理派外人員,使得派外成功率能夠提高並減少企業有形及無形的損失仍是非常重要的研究議題。
      過去國內外學者多探討以派外人員本身觀點出發的適應影響因素,研究範圍多侷限於派外人員個人能力、家庭適應、組織遴選等,較少學者研究派外人員適應與母公司、地主國子公司間互動的影響關係,並多以量化研究為主。本研究以選擇皆曾派外至兩個國家以上的一位派外退休人員及兩位派外人員並作為個案探討對象,探討其在海外適應情形並以多重利害關係人角度出發去分析其適應影響因素。
      本研究發現,就個人層面而言,派外人員的語言技巧、管理技能、人格特質是決定其是否能在海外適應良好的重要影響因素;就家庭層面而言,家人是否隨行對派外人員海外適應影響不大,但家人支持其派外與彼此是否有緊密聯繫才是影響主因;就母公司層面而言,派外人員與母公司上層有暢通溝通管道以及組織知覺支持能有效降低派外人員心理不確定性,此外也發現決策自主權在海外子公司拓展初期能帶給派外人員高度工作適應,但隨子公司規模擴大,其正面效果逐漸降低。
參考文獻 一、 中文文獻
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9. 黃仁傑. 1997. 海外派遣人員之工作績效及其影響因素之評估:以大陸台商為例. 國立成功大學企業管理研究所碩士論文.
10. 簡詩怡. 1999. 跨國企業外派人員跨文化能力內涵之研究. 國立臺灣師範大學工業科技教育學系碩士論文.
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12. A電腦股份有限公司. 2004. 公開說明書,公開資訊觀測站.
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14. F系統科技股份有限公司. 2010. 公開說明書,公開資訊觀測站.
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45. Kraimer, M. L., & Wayne, S. J. 2004. An examination of POS as a multidimensional construct in the context of an expatriate assignment. Journal of Management, 30: 209-237.
46. Kraimer, M. L., Wayne, S. J., & Jaworski, R. A. 2001. Sources of support and expatriate performance: The mediating role of expatriate adjustment. Personnel Psychology, 54: 71-100.
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描述 碩士
國立政治大學
國際經營與貿易研究所
97351017
99
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0097351017
資料類型 thesis
dc.contributor.advisor 譚丹琪zh_TW
dc.contributor.author (Authors) 郭子綺zh_TW
dc.creator (作者) 郭子綺zh_TW
dc.date (日期) 2010en_US
dc.date.accessioned 29-Sep-2011 16:37:03 (UTC+8)-
dc.date.available 29-Sep-2011 16:37:03 (UTC+8)-
dc.date.issued (上傳時間) 29-Sep-2011 16:37:03 (UTC+8)-
dc.identifier (Other Identifiers) G0097351017en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/50752-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營與貿易研究所zh_TW
dc.description (描述) 97351017zh_TW
dc.description (描述) 99zh_TW
dc.description.abstract (摘要) 隨著企業國際化的趨勢,學術界亦興起研究國際企業風潮,其中派外人員也成為各大跨國企業成功開拓海外市場不可或缺的要角,進而協助公司保有長期競爭優勢。伴隨著跨國企業海外版圖的擴大,派外人員要面臨在不同文化環境、生活氣候習性、社會價值觀,及語言的環境下,成功執行海外任務的挑戰。如何管理派外人員,使得派外成功率能夠提高並減少企業有形及無形的損失仍是非常重要的研究議題。
      過去國內外學者多探討以派外人員本身觀點出發的適應影響因素,研究範圍多侷限於派外人員個人能力、家庭適應、組織遴選等,較少學者研究派外人員適應與母公司、地主國子公司間互動的影響關係,並多以量化研究為主。本研究以選擇皆曾派外至兩個國家以上的一位派外退休人員及兩位派外人員並作為個案探討對象,探討其在海外適應情形並以多重利害關係人角度出發去分析其適應影響因素。
      本研究發現,就個人層面而言,派外人員的語言技巧、管理技能、人格特質是決定其是否能在海外適應良好的重要影響因素;就家庭層面而言,家人是否隨行對派外人員海外適應影響不大,但家人支持其派外與彼此是否有緊密聯繫才是影響主因;就母公司層面而言,派外人員與母公司上層有暢通溝通管道以及組織知覺支持能有效降低派外人員心理不確定性,此外也發現決策自主權在海外子公司拓展初期能帶給派外人員高度工作適應,但隨子公司規模擴大,其正面效果逐漸降低。
zh_TW
dc.description.tableofcontents 謝 辭 I
     摘 要 II
     目 錄 III
     表 目 錄 IV
     圖 目 錄 IV
     第一章 緒論 1
     第一節 研究背景與動機 1
     第二節 研究目的 2
     第二章 文獻探討 3
     第一節 派外人員及個人影響適應因素 3
     第二節 多重利害關係人與派外人員適應 9
     第三節 國際人力資源策略管理 13
     第三章 研究方法 17
     第一節 研究方法之選擇 17
     第二節 研究資料之蒐集 17
     第三節 個案對象選取方式與次級資料來源 18
     第四章 個案介紹 20
     第一節 中華航空股份有限公司-黃先生 20
     第二節 A電腦股份有限公司-崔先生 31
     第三節 F系統科技股份有限公司-L先生 44
     第五章 個案比較與分析 57
     第一節 受訪者個人經歷 57
     第二節 母公司規模、營業項目、國際化程度、母子公司網絡連結 59
     第三節 受訪者適應情形概況 60
     第四節 適應影響因素分析 64
     第六章 研究發現 72
     第一節 個人與家庭層面 72
     第二節 母公司層面 74
     第三節 地主國子公司層面 77
     第七章 結論與建議 79
     第一節 研究結論 79
     第二節 研究限制與後續研究方向 80
     第三節 管理意涵 82
     參考文獻 84
     附錄 94
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0097351017en_US
dc.subject (關鍵詞) 派外人員zh_TW
dc.subject (關鍵詞) 跨文化適應zh_TW
dc.subject (關鍵詞) 適應影響因素zh_TW
dc.subject (關鍵詞) 多重利害關係人zh_TW
dc.title (題名) 派外人員適應與影響因素探討 -自多重利害關係人角度出發zh_TW
dc.title (題名) The study on the determinants of expatriate adjustment-from the perspective of multiple stakeholdersen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 一、 中文文獻zh_TW
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