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題名 產品專案創新類型與新產品開發關鍵成功因素及其管理之個案研究
Product project innovative types and critical success factors of new product development case study
作者 林冠亨
貢獻者 王文英
林冠亨
關鍵詞 新產品開發
目標成本制
產品專案創新類型
專案績效
New product development
Target costing
Product project innovative type
Project performance
日期 2010
上傳時間 29-Sep-2011 16:38:50 (UTC+8)
摘要 本研究探討新產品開發關鍵成功因素與其管理方式,以及產品專案創新類型如何影響新產品開發關鍵成功因素之重要性,並辨別在不同產品專案創新類型下可提升新產品開發專案績效之關鍵成功因素。本研究以國內某汽車製造公司為個案研究對象,並透過問卷調查與統計分析之結果提出以下四項結論:
一、新產品開發關鍵成功因素構面包含供應商、技術母廠、經銷商、高階主管與跨功能團隊、新產品開發管理、績效評估與獎酬等六大構面。於新產品開發過程中,企業針對各構面設有相關的管理作法。
二、新產品開發關鍵成功因素之重要性會受產品專案創新類型不同而有所差異。
三、在大改專案下,高階主管與跨功能團隊構面、新產品開發管理構面、績效評估與獎酬構面對新產品開發專案績效構面有顯著正向影響。
四、在小改專案下,供應商構面、高階主管與跨功能團隊構面、績效評估與獎酬構面對新產品開發專案績效構面有顯著正向影響。
The study focuses on several topics: critical success factors of new product development, product project innovative type’s influence on relative importance of critical success factors, identification of critical success factors which improve project performance in different product project innovative types. The study applies case study based on one motor manufacturing company, questionnaire, and statistical analysis. The results are as follows:
1. Critical success factors of new product development include supplier dimension, technical parent company dimension, distributor dimension, upper management and cross functional team dimension, new product development management dimension, performance appraisal and reward dimension. During the project time, the company establishes proper management regarding various dimensions.
2. The importance level of critical success factors is influenced by product project innovative types.
3. Under big projects, three dimensions which include upper management and cross functional team dimension, new product development management dimension, performance appraisal and reward dimension, have positive impact on project performance dimension.
4. Under small projects, three dimensions which include supplier dimension, upper management and cross functional team dimension, performance appraisal and reward dimension, have positive impact on project performance dimension.
參考文獻 中文文獻
王文英,1998,日式成本管理利器—豐田式成本企劃之源起及特色,會計研究月刊,第154期(9月):85-90。
王文英,2007,策略與目標成本制關係之探索性研究-透過國內兩企業之比較個案,交大管理學報,第27卷,第2期:203-248。
加登豊,1993,成本規劃—戰略性成本管理,陳文光譯。台北:臺華工商圖書出版公司。
陳葦憓,2002,目標成本制關鍵成功因素之探討—以國內製造業為研究對象,國立政治大學會計研究所碩士論文。
楊清溪與廖益興,1999,目標成本制度實施問題與改革方法之實證研究—以國瑞汽車公司為例,管理會計,第50期(10月):16-35。
英文文獻
Ancona, D. G., and D. F. Caldwell. 1992. Demography and design: Predictors of new product team performance. Organization Science 3(August): 321-341.
Ansari, S., J. Bell, and D. Swenson. 2006. A template for implementing target costing. Journal of Cost Management 20(September-October): 20-27.
Belout, A., and C. Gauvreau. 2004. Factors influencing project success: The impact of human resource management. International Journal of Project Management 22(1): 1-11.
Bonner, J. M., R. W. Ruekert, and O. C. Walker. 2002. Upper management control of new product development projects and project performance. Journal of Product Innovation Management 19(May): 233-245.
Clark, K. B., and T. Fujimoto. 1990. The power of product integrity. Harvard Business Review 68(November-December): 107-118.
Clark, K.B., and S.C. Wheelwright. 1992. Managing New Product and Process Development. New York: The Free Press.
Cooper, R. G. 1990. Stage-gate systems: A new tool for managing new products. Business Horizons 33(May-June): 44-54.
Cooper, R. G., and E. J. Kleinschmidt. 1995. Benchmarking the firm’s critical success factors in new product development. Journal of Product Innovation Management 12(November): 374-391.
Cooper, R. G., and E. J. Kleinschmidt. 1996. Winning businesses in product development: The critical success factors. Research Technology Development 39(4): 18-29.
Cooper, R., and R. Slagmulder. 1999. Development profitable new products with target costing. Sloan Management Review 40(Summer): 23-33.
Denison, D. R., S. L. Hart, and J. A. Kahn. 1996. From chimneys to cross-functional teams: Developing and validating a diagnostic model. Academy of Management Journal 39(4): 1005–1023.
Ernst, H. 2002. Success factors of new product development: A review of the empirical literature. International Journal of Management Review 4(1): 1-40
Evert, G. 2000. Qualitative Methods in Management Research. Sage Publications.
Gagne, M., and R. Discenza. 1995. Target costing. The Journal of Business & Industrial Marketing 10(1): 16-22.
Griffin, A., and A. L. Page. 1993. An interim report on measuring product development success and failure. Journal of Product Innovation Management 10(September): 291-308.
Griffin, A., and A. L. Page. 1996. PDMA success measurement project: Recommended measures for product development success and failure. Journal of Product Innovation Management 13(November): 478-496.
Harmsen, H., K. G. Grunert, and K. Bove. 2000. Company Competencies as a network: The role of product development. Journal of Product Innovation Management 17(May): 194-207.
Holahan, P. J., and S. K. Markham. 1996. Factors affecting multifunctional team effectiveness. In The PDMA Handbook of New Product development, edited by M. D. Rosenau, A. Griffin, G. A. Castellion, and N. F. Anschuetz. New York: John Wiley & Sons: 455-461.
Holland, S., K. Gaston, and J. Gomes. 2000. Critical success factors for cross-functional teamwork in new product development. International Journal of Management Reviews 2(3): 231-259.
Hultink, E. J., and H. S. J. Robben. 1995. Measuring new product success: The difference that time perspective makes. Journal of Product Innovation Management 12(November): 392-405.
Lawson, B., K. J. Petersen, P. D. Cousins, and R. B. Handfield. 2009. Knowledge sharing in interorganizational product development teams: The effect of formal and informal socialization mechanisms. Journal of Product Innovation Management 26(March): 156-172.
Loch, C., L. Stein, and C. Terwiesch. 1996. Measuring development performance in the electronics industry. Journal of Product Innovation Management 13(January): 3-20.
Montoya-Weiss, M. M., and R. Calantone. 1994. Determinants of new product performance: A review and Meta-Analysis. Journal of Product Innovation Management 11(November): 397-417.
Nakata, C., and S. Im. 2010. Spurring cross-functional integration for higher new product performance: A group effectiveness perspective. Journal of Product Innovation Management 27(July): 554-571.
Olson, E. M., O. C. Walker, and R. W. Ruekert. 1995. Organizing for effective new product development: The moderating role of product innovativeness. Journal of Marketing 59(January): 48-62.
Page, A. L. 1993. Assessing new product development practices and performance: Establishing crucial norms. Journal of Product Innovation Management 10(September): 273-290.
Ragatz , G. L., R. B. Handfield, and T. V. Scannell. 1997. Success factors for integrating suppliers into new product development. Journal of Product Innovation Management 14(May): 190-202.
Rauniar, R., W. Doll, G. Rawski, and P. Hong. 2008. The role of heavyweight product manager in new product development. International Journal of Operations & Production Management 28(2): 130-154.
Salomo, S., J. Weise, and H.G. Gemunden. 2007. NPD planning activities and innovation performance: The mediating role of process management and the moderating effect of product innovativeness. Journal of Product Innovation Management 24(July): 285-302.
Shaw, D. G., and C. E. Schneier. 1995. Team measurement and rewards: How some companies are getting it right. Human Resource Planning 18(3): 34-49.
Song, M., T. Kawakami, and A. Stringfellow. 2010. A cross-national comparative study of senior management policy, marketing-manufacturing involvement, and innovation performance. Journal of Product Innovation Management 27(March): 179-200.
Song, M., and J. Thieme. 2009. The role of suppliers in market intelligence gathering for radical and incremental innovation. Journal of Product Innovation Management 26(January): 43-57.
Song, X. M. and M. M. Montoya-Weiss. 1998. Critical development activities for really new versus incremental products. Journal of Product Innovation Management 15(March): 124-135.
Song, X. M., M. M. Montoya-Weiss, and J. B. Schmidt. 1997. Antecedents and consequences of cross-functional cooperation. Journal of Product Innovation Management 14(January): 35–47.
Song, X. M., and M. E. Parry. 1997. The determinants of Japanese new product successes. Journal of Marketing Research 34(February): 64-76.
Swink, M. 2000. Technological innovativeness as a moderator of new product design integration and top management support. Journal of Product Innovation Management 17(May): 208-220.
Tani, T., H. Okano, N. Shimizu, Y. Iwabuchi, J. Fukuda, and S. Cooray. 1994. Target cost management in Japanese companies: Current state of the art. Management Accounting Research 5(1): 67-82.
Tessarolo, P. 2007. Is integration enough for fast product development? An empirical investigation of the contextual effects of product vision. Journal of Product Innovation Management 24(January): 69-82.
The CAM-I Target Cost Core Group. 1997. Target Costing: The Next Frontier in Strategic Cost Management. Chicago: Irwin Professional Pub.
Thieme, R. J., X. M. Song, and G. Shin. 2003. Project management characteristics and new product survival. Journal of Product Innovation Management 20(March): 104–119.
Tyagi, R. K., and M. S. Sawhney. 2010. High-performance product management: The impact of structure, process, competencies, and role definition. Journal of Product Innovation Management 27(January): 83-96.
Veryzer, R. W. 1998. Discontinuous innovation and the new product development process. Journal of Product Innovation Management 15(July): 304-321.
Yin, R. K. 1994. Case Study Research: Design and Methods. 2nd ed. Newbury Park: Sage Publications.
描述 碩士
國立政治大學
會計研究所
97353001
99
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0097353001
資料類型 thesis
dc.contributor.advisor 王文英zh_TW
dc.contributor.author (Authors) 林冠亨zh_TW
dc.creator (作者) 林冠亨zh_TW
dc.date (日期) 2010en_US
dc.date.accessioned 29-Sep-2011 16:38:50 (UTC+8)-
dc.date.available 29-Sep-2011 16:38:50 (UTC+8)-
dc.date.issued (上傳時間) 29-Sep-2011 16:38:50 (UTC+8)-
dc.identifier (Other Identifiers) G0097353001en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/50766-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 會計研究所zh_TW
dc.description (描述) 97353001zh_TW
dc.description (描述) 99zh_TW
dc.description.abstract (摘要) 本研究探討新產品開發關鍵成功因素與其管理方式,以及產品專案創新類型如何影響新產品開發關鍵成功因素之重要性,並辨別在不同產品專案創新類型下可提升新產品開發專案績效之關鍵成功因素。本研究以國內某汽車製造公司為個案研究對象,並透過問卷調查與統計分析之結果提出以下四項結論:
一、新產品開發關鍵成功因素構面包含供應商、技術母廠、經銷商、高階主管與跨功能團隊、新產品開發管理、績效評估與獎酬等六大構面。於新產品開發過程中,企業針對各構面設有相關的管理作法。
二、新產品開發關鍵成功因素之重要性會受產品專案創新類型不同而有所差異。
三、在大改專案下,高階主管與跨功能團隊構面、新產品開發管理構面、績效評估與獎酬構面對新產品開發專案績效構面有顯著正向影響。
四、在小改專案下,供應商構面、高階主管與跨功能團隊構面、績效評估與獎酬構面對新產品開發專案績效構面有顯著正向影響。
zh_TW
dc.description.abstract (摘要) The study focuses on several topics: critical success factors of new product development, product project innovative type’s influence on relative importance of critical success factors, identification of critical success factors which improve project performance in different product project innovative types. The study applies case study based on one motor manufacturing company, questionnaire, and statistical analysis. The results are as follows:
1. Critical success factors of new product development include supplier dimension, technical parent company dimension, distributor dimension, upper management and cross functional team dimension, new product development management dimension, performance appraisal and reward dimension. During the project time, the company establishes proper management regarding various dimensions.
2. The importance level of critical success factors is influenced by product project innovative types.
3. Under big projects, three dimensions which include upper management and cross functional team dimension, new product development management dimension, performance appraisal and reward dimension, have positive impact on project performance dimension.
4. Under small projects, three dimensions which include supplier dimension, upper management and cross functional team dimension, performance appraisal and reward dimension, have positive impact on project performance dimension.
en_US
dc.description.tableofcontents 第一章 緒論 1
第一節 研究動機與背景 1
第二節 研究目的與問題 3
第三節 論文架構與研究流程 4
第二章 文獻探討 6
第一節 目標成本制之相關文獻 6
第二節 新產品開發績效影響因素之相關文獻 21
第三節 新產品開發專案績效指標之相關文獻 27
第四節 產品專案創新類型之相關文獻 29
第三章 研究設計 32
第一節 觀念性架構 32
第二節 研究方法 33
第三節 研究對象之選擇 36
第四節 資料蒐集與分析方法 37
第四章 個案公司概況及問卷定稿 41
第一節 汽車業概況 41
第二節 個案公司簡介 43
第三節 問卷定稿 45
第五章 問卷回收與結果分析 49
第一節 問卷發放及回收情況 49
第二節 結果分析 50
第六章 結論與建議 83
第一節 研究結論 83
第二節 研究建議 86
第三節 研究限制 88
參考文獻 89
附錄 研究問卷 95
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0097353001en_US
dc.subject (關鍵詞) 新產品開發zh_TW
dc.subject (關鍵詞) 目標成本制zh_TW
dc.subject (關鍵詞) 產品專案創新類型zh_TW
dc.subject (關鍵詞) 專案績效zh_TW
dc.subject (關鍵詞) New product developmenten_US
dc.subject (關鍵詞) Target costingen_US
dc.subject (關鍵詞) Product project innovative typeen_US
dc.subject (關鍵詞) Project performanceen_US
dc.title (題名) 產品專案創新類型與新產品開發關鍵成功因素及其管理之個案研究zh_TW
dc.title (題名) Product project innovative types and critical success factors of new product development case studyen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 中文文獻zh_TW
dc.relation.reference (參考文獻) 王文英,1998,日式成本管理利器—豐田式成本企劃之源起及特色,會計研究月刊,第154期(9月):85-90。zh_TW
dc.relation.reference (參考文獻) 王文英,2007,策略與目標成本制關係之探索性研究-透過國內兩企業之比較個案,交大管理學報,第27卷,第2期:203-248。zh_TW
dc.relation.reference (參考文獻) 加登豊,1993,成本規劃—戰略性成本管理,陳文光譯。台北:臺華工商圖書出版公司。zh_TW
dc.relation.reference (參考文獻) 陳葦憓,2002,目標成本制關鍵成功因素之探討—以國內製造業為研究對象,國立政治大學會計研究所碩士論文。zh_TW
dc.relation.reference (參考文獻) 楊清溪與廖益興,1999,目標成本制度實施問題與改革方法之實證研究—以國瑞汽車公司為例,管理會計,第50期(10月):16-35。zh_TW
dc.relation.reference (參考文獻) 英文文獻zh_TW
dc.relation.reference (參考文獻) Ancona, D. G., and D. F. Caldwell. 1992. Demography and design: Predictors of new product team performance. Organization Science 3(August): 321-341.zh_TW
dc.relation.reference (參考文獻) Ansari, S., J. Bell, and D. Swenson. 2006. A template for implementing target costing. Journal of Cost Management 20(September-October): 20-27.zh_TW
dc.relation.reference (參考文獻) Belout, A., and C. Gauvreau. 2004. Factors influencing project success: The impact of human resource management. International Journal of Project Management 22(1): 1-11.zh_TW
dc.relation.reference (參考文獻) Bonner, J. M., R. W. Ruekert, and O. C. Walker. 2002. Upper management control of new product development projects and project performance. Journal of Product Innovation Management 19(May): 233-245.zh_TW
dc.relation.reference (參考文獻) Clark, K. B., and T. Fujimoto. 1990. The power of product integrity. Harvard Business Review 68(November-December): 107-118.zh_TW
dc.relation.reference (參考文獻) Clark, K.B., and S.C. Wheelwright. 1992. Managing New Product and Process Development. New York: The Free Press.zh_TW
dc.relation.reference (參考文獻) Cooper, R. G. 1990. Stage-gate systems: A new tool for managing new products. Business Horizons 33(May-June): 44-54.zh_TW
dc.relation.reference (參考文獻) Cooper, R. G., and E. J. Kleinschmidt. 1995. Benchmarking the firm’s critical success factors in new product development. Journal of Product Innovation Management 12(November): 374-391.zh_TW
dc.relation.reference (參考文獻) Cooper, R. G., and E. J. Kleinschmidt. 1996. Winning businesses in product development: The critical success factors. Research Technology Development 39(4): 18-29.zh_TW
dc.relation.reference (參考文獻) Cooper, R., and R. Slagmulder. 1999. Development profitable new products with target costing. Sloan Management Review 40(Summer): 23-33.zh_TW
dc.relation.reference (參考文獻) Denison, D. R., S. L. Hart, and J. A. Kahn. 1996. From chimneys to cross-functional teams: Developing and validating a diagnostic model. Academy of Management Journal 39(4): 1005–1023.zh_TW
dc.relation.reference (參考文獻) Ernst, H. 2002. Success factors of new product development: A review of the empirical literature. International Journal of Management Review 4(1): 1-40zh_TW
dc.relation.reference (參考文獻) Evert, G. 2000. Qualitative Methods in Management Research. Sage Publications.zh_TW
dc.relation.reference (參考文獻) Gagne, M., and R. Discenza. 1995. Target costing. The Journal of Business & Industrial Marketing 10(1): 16-22.zh_TW
dc.relation.reference (參考文獻) Griffin, A., and A. L. Page. 1993. An interim report on measuring product development success and failure. Journal of Product Innovation Management 10(September): 291-308.zh_TW
dc.relation.reference (參考文獻) Griffin, A., and A. L. Page. 1996. PDMA success measurement project: Recommended measures for product development success and failure. Journal of Product Innovation Management 13(November): 478-496.zh_TW
dc.relation.reference (參考文獻) Harmsen, H., K. G. Grunert, and K. Bove. 2000. Company Competencies as a network: The role of product development. Journal of Product Innovation Management 17(May): 194-207.zh_TW
dc.relation.reference (參考文獻) Holahan, P. J., and S. K. Markham. 1996. Factors affecting multifunctional team effectiveness. In The PDMA Handbook of New Product development, edited by M. D. Rosenau, A. Griffin, G. A. Castellion, and N. F. Anschuetz. New York: John Wiley & Sons: 455-461.zh_TW
dc.relation.reference (參考文獻) Holland, S., K. Gaston, and J. Gomes. 2000. Critical success factors for cross-functional teamwork in new product development. International Journal of Management Reviews 2(3): 231-259.zh_TW
dc.relation.reference (參考文獻) Hultink, E. J., and H. S. J. Robben. 1995. Measuring new product success: The difference that time perspective makes. Journal of Product Innovation Management 12(November): 392-405.zh_TW
dc.relation.reference (參考文獻) Lawson, B., K. J. Petersen, P. D. Cousins, and R. B. Handfield. 2009. Knowledge sharing in interorganizational product development teams: The effect of formal and informal socialization mechanisms. Journal of Product Innovation Management 26(March): 156-172.zh_TW
dc.relation.reference (參考文獻) Loch, C., L. Stein, and C. Terwiesch. 1996. Measuring development performance in the electronics industry. Journal of Product Innovation Management 13(January): 3-20.zh_TW
dc.relation.reference (參考文獻) Montoya-Weiss, M. M., and R. Calantone. 1994. Determinants of new product performance: A review and Meta-Analysis. Journal of Product Innovation Management 11(November): 397-417.zh_TW
dc.relation.reference (參考文獻) Nakata, C., and S. Im. 2010. Spurring cross-functional integration for higher new product performance: A group effectiveness perspective. Journal of Product Innovation Management 27(July): 554-571.zh_TW
dc.relation.reference (參考文獻) Olson, E. M., O. C. Walker, and R. W. Ruekert. 1995. Organizing for effective new product development: The moderating role of product innovativeness. Journal of Marketing 59(January): 48-62.zh_TW
dc.relation.reference (參考文獻) Page, A. L. 1993. Assessing new product development practices and performance: Establishing crucial norms. Journal of Product Innovation Management 10(September): 273-290.zh_TW
dc.relation.reference (參考文獻) Ragatz , G. L., R. B. Handfield, and T. V. Scannell. 1997. Success factors for integrating suppliers into new product development. Journal of Product Innovation Management 14(May): 190-202.zh_TW
dc.relation.reference (參考文獻) Rauniar, R., W. Doll, G. Rawski, and P. Hong. 2008. The role of heavyweight product manager in new product development. International Journal of Operations & Production Management 28(2): 130-154.zh_TW
dc.relation.reference (參考文獻) Salomo, S., J. Weise, and H.G. Gemunden. 2007. NPD planning activities and innovation performance: The mediating role of process management and the moderating effect of product innovativeness. Journal of Product Innovation Management 24(July): 285-302.zh_TW
dc.relation.reference (參考文獻) Shaw, D. G., and C. E. Schneier. 1995. Team measurement and rewards: How some companies are getting it right. Human Resource Planning 18(3): 34-49.zh_TW
dc.relation.reference (參考文獻) Song, M., T. Kawakami, and A. Stringfellow. 2010. A cross-national comparative study of senior management policy, marketing-manufacturing involvement, and innovation performance. Journal of Product Innovation Management 27(March): 179-200.zh_TW
dc.relation.reference (參考文獻) Song, M., and J. Thieme. 2009. The role of suppliers in market intelligence gathering for radical and incremental innovation. Journal of Product Innovation Management 26(January): 43-57.zh_TW
dc.relation.reference (參考文獻) Song, X. M. and M. M. Montoya-Weiss. 1998. Critical development activities for really new versus incremental products. Journal of Product Innovation Management 15(March): 124-135.zh_TW
dc.relation.reference (參考文獻) Song, X. M., M. M. Montoya-Weiss, and J. B. Schmidt. 1997. Antecedents and consequences of cross-functional cooperation. Journal of Product Innovation Management 14(January): 35–47.zh_TW
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