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題名 智慧型手機上的電子書使用者接受度研究
Research on user acceptance of electronic books on smartphones
作者 段柏宇
Duan, Po Yu
貢獻者 管郁君
Eugenia, Y. Huang
段柏宇
Duan, Po Yu
關鍵詞 電子書
智慧型手機
使用者接受度
智慧型手機電子書
電子書閱讀
EBook
Smartphones
User acceptance
EBook readability
Mobile phone reading
日期 2010
上傳時間 29-Sep-2011 16:49:08 (UTC+8)
摘要 書是社會文明的載體,是人類進步的階梯。電腦、網路的飛速發展,使得電子書引發了新一輪的書籍革命。隨著智慧型手機的出現,用手機閱讀電子書以前方便靈活,充分利用零散時間,因此受到年輕人的追捧。但是,電子書本身也存在各樣的問題,諸如不符合人們的閱讀習慣,以及產業鏈的不成熟等。因此,調查使用者的行為模式和對於電子書的喜好,以瞭解使用者對電子書的看法及接受度是本文研究的重點,本研究透過UTAUT模式探討績效期望、付出期望、社會影響、輔助條件等自變數對於使用意圖與使用行為的影響力和預測力。本研究採取問卷調查的方式,在多個網路論壇上發放,共收回問卷352份,其中剔除無效問卷後得到有效樣本計232份,有效的樣本回收率達65.9%。究結果顯示,受試者大多擁有智慧型手機(77%),使用時多以娛樂為目的(55%),僅以工作為目的者最少(4%),大多偶爾閱讀(47%),多數人未曾花錢下載付費電子書(86%)。在電子書使用經驗方面,多數受試者使用電子書不到1年(42%),在使用智慧型手機方面,同樣是使用不到1年時間者居多(60%),而使用智慧型手機閱讀電子書方面,同樣是不足1年最多(68%)。
     受試者使用智慧型手機閱讀電子書之績效期望、輔助條件、付出期望等各構面對使用意圖及使用行為的預測達到顯著水準,而社會影響構面與使用經驗干擾變數則影響力未達顯著。
Books are the vehicle for social civilization and the ladder of human progress. Due to the rapid development of computers and the Internet, electronic books (ebooks) have triggered a new round of the book revolution. With the emergence of smartphones, using mobile phones to read ebooks has become convenient, flexible, and a way to make full use of scattered bits of time. Therefore, the use of smartphones for such purposes has been pursued by young people. However, ebooks present various problems of their own, such as incompatibility with individual reading habits and the immaturity of the industrial chain. Thus, the focus of this study was to survey user behavioral models and affinity for ebooks to understand users views on and degree of acceptance of ebooks. This study used the Unified Theory of Acceptance and Use of Technology (UTAUT) to investigate the influence and predictive power of the following independent variables on usage intention and usage behavior: performance expectancy, effort expectancy, social influence, and facilitating conditions. Research results showed that a majority of respondents had smartphones (77 %). Respondents who used their phones mostly for entertainment purposes composed the largest category (55 %), while those who used their phones only for work purposes formed the smallest category (4 %). A large percentage occasionally read ebooks (47 %), but most respondents had never spent money on downloading payable ebooks (86 %). Regarding experience using ebooks, most respondents had used ebooks for under one year (42 %). Regarding experience using smart phones, the group that had used smart phones for less than one year was also the largest (60 %); a high percentage of users (68 %) had been using smart phones to read ebooks for less than one year. The predictive power of performance expectancy, facilitating conditions and effort expectancy on usage intention and usage behavior with regard to using smartphones to read ebooks achieved a level of significance. As for social influence and moderator experience, the predictive power didn’t reach a level of significance.
參考文獻 ABI Research(2008). By 2013 One in Every Three Phones Sold Will be a Smartphone. Retrieved From October 10, 2009, from the World Wide Web: http://www.abiresearch.com/press/1083
Alger, J. (1999). The electronic book exchange system(EBX)version 0.8. Retrieved From December 27,2009, from the World Wide Web:
http://www.ebxwg.org/pdfs
Ajzen, I. (1985). From Intention to Actions: A Theory of Planned Behavior. New York: Springer-Verlag, 11-39.
Cox, A., & Ormes, S. (2001). E-Books. Library & Information Briefings, 96, 1-14.
Clough, G., Jones, A. C., McAndrew, .P, & Scanlon, E. (2008). Informal learning with PDAs and smartphones. Journal of Computer Assisted Learning, 24, 359–371
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13, 3, 319-340.
Fishbei, M., & I.Ajzen (1975). Beliefs, Attitude, Intention and Behavior: An Introduction to Theory and Research. Reading, Massachusetts: Addison-Wesley Publishing Company.
Davis, F. D., Bagozzi, R. P. and Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982-1003.
Garland, K., & Noyes, J. (2004). CRT monitors: Do they interfere with learning?. Behaviour and Information Technology
Hair, J. F., Black W. C., Babin B. J., Anderson R. E. (2009). Multivariate Data Analysis, Prentice Hall.
Hillesund, T. (2001). Will E-books Change the World?. First Monday, 6(10).
Elmer, P. D(2009). iSuppli: Smartphone sales could grow 11% in 2009. iSuppli . Retrieved From October 25, 2009, from the World Wide Web http://tech.fortune.cnn.com/2009/03/04/isuppli-smartphone-sales-could-grow-11-in-2009/
Italo, D. (1991). Electronic Study Book Platforms. Educational Training Technology International 25, 347.
Hubbard, J. (2000). Books of the Future. 
Retrieved From December 12,2009, from the World Wide Web:
http://www.tk421.net/essays/ebooks.pdf
Kastel, J. L. (2005). A Novel Approach:How e-Book Technology Is Impacting the American Fiction Market, Seton Hall University.
Kneebone, R., Nestel, D., Ratnasothy, J., Kidd, J., Darzi, A. (2003).
The use of handheld computers in scenario-based procedural assessments.
Medical Teacher ,25(6), 632-42.
Legris, P., Ingham, J. & Collerette, P. (2003). Why Do People Use Information Technology? A Critical Review of the Technology Acceptance Model. Information&Management, 40, 191-204.
Lyman, P., Varian, H.R. (2000). How much information? 2000. School of Information Management and Systenms, University of California at Berkeley, www.sims.berkeley.edu/research/projects/how-much-info/
Lu, J., Yu, C.S., & Yao, J. (2005). Personal Innovativeness, Social Influences and Adoption of Wireless Internet Services via Mobile Technology. The Journal of Strategic Information Systems (JSIS), 14(3), 245-268
Mathieson, K. (1991). Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior. Information Systems Research ,2(3), 173-191.
Meister, D.B., & Compeau, D.R. (2002). Infusion of innovation adoption: an individual perspective. Annual conference of the Administrative Sciences Association of Canada (ASAC), May 25–28, Winnipeg, Manitoba: 23–33.
Pfeffer, J. (1982). Organizations and organizational theories.
Marshfield, MA, Pitman.
Radner, R. & Rothschild, M. (1975). On the allocation of effort. Journal of Economic Theory, 10, 358-376.
Rawlins, G. J. E.(1993). Publishing Over the Next Decade. Journal of The American Society for Information Science, 474.

Ormes, S. (2001). An e-book primer.
Retrieved From December 27, 2009, from the World Wide Web:
http://www.ukoln.ac.uk/public/earl/issuepapers/ebook.htm
Schilit, B. (1999). Why e-Read? Finding opportunities in the merger of paper and computers. Future of Print Media. Retrieved From December 26, 2009, from the World Wide Web: http://schilit.googlepages.com/Why-e-Read.pdf
Schein, E. H. (1980). Organizational psychology (3rd ed.). Englewood Cliffs, NJ: Prentice Hall
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http://www.springer.com/cda/content/document/cda_downloaddocument/eBooks+-+the+End+User+Experience?SGWID=0-0-45-608298-0
Thompson, R. L., Higgins, C. A., & Howell, J. M. (1991). Personal Computing: Toward a Conceptual Model of Utilization," MIS Quarterly, 15(1), pp. 125-143.
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Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User Acceptance of Information Technology: Toward An Unified View[J]. MIS Quarterly, 27(3) ,pp. 425-478
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林美惠(2002)。網路電子書企業之核心資源與經營策略之研究,南華大學出版研究所碩士論文。
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描述 碩士
國立政治大學
資訊管理研究所
97356005
99
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0097356005
資料類型 thesis
dc.contributor.advisor 管郁君zh_TW
dc.contributor.advisor Eugenia, Y. Huangen_US
dc.contributor.author (Authors) 段柏宇zh_TW
dc.contributor.author (Authors) Duan, Po Yuen_US
dc.creator (作者) 段柏宇zh_TW
dc.creator (作者) Duan, Po Yuen_US
dc.date (日期) 2010en_US
dc.date.accessioned 29-Sep-2011 16:49:08 (UTC+8)-
dc.date.available 29-Sep-2011 16:49:08 (UTC+8)-
dc.date.issued (上傳時間) 29-Sep-2011 16:49:08 (UTC+8)-
dc.identifier (Other Identifiers) G0097356005en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/50836-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 97356005zh_TW
dc.description (描述) 99zh_TW
dc.description.abstract (摘要) 書是社會文明的載體,是人類進步的階梯。電腦、網路的飛速發展,使得電子書引發了新一輪的書籍革命。隨著智慧型手機的出現,用手機閱讀電子書以前方便靈活,充分利用零散時間,因此受到年輕人的追捧。但是,電子書本身也存在各樣的問題,諸如不符合人們的閱讀習慣,以及產業鏈的不成熟等。因此,調查使用者的行為模式和對於電子書的喜好,以瞭解使用者對電子書的看法及接受度是本文研究的重點,本研究透過UTAUT模式探討績效期望、付出期望、社會影響、輔助條件等自變數對於使用意圖與使用行為的影響力和預測力。本研究採取問卷調查的方式,在多個網路論壇上發放,共收回問卷352份,其中剔除無效問卷後得到有效樣本計232份,有效的樣本回收率達65.9%。究結果顯示,受試者大多擁有智慧型手機(77%),使用時多以娛樂為目的(55%),僅以工作為目的者最少(4%),大多偶爾閱讀(47%),多數人未曾花錢下載付費電子書(86%)。在電子書使用經驗方面,多數受試者使用電子書不到1年(42%),在使用智慧型手機方面,同樣是使用不到1年時間者居多(60%),而使用智慧型手機閱讀電子書方面,同樣是不足1年最多(68%)。
     受試者使用智慧型手機閱讀電子書之績效期望、輔助條件、付出期望等各構面對使用意圖及使用行為的預測達到顯著水準,而社會影響構面與使用經驗干擾變數則影響力未達顯著。
zh_TW
dc.description.abstract (摘要) Books are the vehicle for social civilization and the ladder of human progress. Due to the rapid development of computers and the Internet, electronic books (ebooks) have triggered a new round of the book revolution. With the emergence of smartphones, using mobile phones to read ebooks has become convenient, flexible, and a way to make full use of scattered bits of time. Therefore, the use of smartphones for such purposes has been pursued by young people. However, ebooks present various problems of their own, such as incompatibility with individual reading habits and the immaturity of the industrial chain. Thus, the focus of this study was to survey user behavioral models and affinity for ebooks to understand users views on and degree of acceptance of ebooks. This study used the Unified Theory of Acceptance and Use of Technology (UTAUT) to investigate the influence and predictive power of the following independent variables on usage intention and usage behavior: performance expectancy, effort expectancy, social influence, and facilitating conditions. Research results showed that a majority of respondents had smartphones (77 %). Respondents who used their phones mostly for entertainment purposes composed the largest category (55 %), while those who used their phones only for work purposes formed the smallest category (4 %). A large percentage occasionally read ebooks (47 %), but most respondents had never spent money on downloading payable ebooks (86 %). Regarding experience using ebooks, most respondents had used ebooks for under one year (42 %). Regarding experience using smart phones, the group that had used smart phones for less than one year was also the largest (60 %); a high percentage of users (68 %) had been using smart phones to read ebooks for less than one year. The predictive power of performance expectancy, facilitating conditions and effort expectancy on usage intention and usage behavior with regard to using smartphones to read ebooks achieved a level of significance. As for social influence and moderator experience, the predictive power didn’t reach a level of significance.en_US
dc.description.tableofcontents 第壹章 緒論 1
     第一節 研究背景 1
     第二節 研究動機 3
     第三節 研究目的 4
     第四節 研究流程 5
     第貳章 文獻探討 6
     第一節 電子書的定義與分類 6
     第二節 電子書數位內容的發展 9
     第三節 電子書的軟體 14
     第五節 電子書的使用者接受度 22
     第六節 科技接受度模型 25
     第參章 研究方法 34
     第一節 研究架構 34
     第二節 研究假說 35
     第三節 研究變項操作、定義與量表設計 37
     第四節 樣本來源及抽樣方法 41
     第五節 分析方法 42
     第肆章 資料結果與分析 43
     第一節 人口統計與敘述性資料統計分析 43
     第二節 信效度分析 46
     第三節 相關分析與多元迴歸分析 49
     第伍章 研究結論與建議 58
     第一節 研究結論 58
     第二節 對於智慧型手機電子書產業之建議 59
     第三節 研究限制 61
     第四節 未來研究建議 61
     參考文獻 62
     附錄:智慧型手機上的電子書使用問卷 66
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0097356005en_US
dc.subject (關鍵詞) 電子書zh_TW
dc.subject (關鍵詞) 智慧型手機zh_TW
dc.subject (關鍵詞) 使用者接受度zh_TW
dc.subject (關鍵詞) 智慧型手機電子書zh_TW
dc.subject (關鍵詞) 電子書閱讀zh_TW
dc.subject (關鍵詞) EBooken_US
dc.subject (關鍵詞) Smartphonesen_US
dc.subject (關鍵詞) User acceptanceen_US
dc.subject (關鍵詞) EBook readabilityen_US
dc.subject (關鍵詞) Mobile phone readingen_US
dc.title (題名) 智慧型手機上的電子書使用者接受度研究zh_TW
dc.title (題名) Research on user acceptance of electronic books on smartphonesen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) ABI Research(2008). By 2013 One in Every Three Phones Sold Will be a Smartphone. Retrieved From October 10, 2009, from the World Wide Web: http://www.abiresearch.com/press/1083zh_TW
dc.relation.reference (參考文獻) Alger, J. (1999). The electronic book exchange system(EBX)version 0.8. Retrieved From December 27,2009, from the World Wide Web:zh_TW
dc.relation.reference (參考文獻) http://www.ebxwg.org/pdfszh_TW
dc.relation.reference (參考文獻) Ajzen, I. (1985). From Intention to Actions: A Theory of Planned Behavior. New York: Springer-Verlag, 11-39.zh_TW
dc.relation.reference (參考文獻) Cox, A., & Ormes, S. (2001). E-Books. Library & Information Briefings, 96, 1-14.zh_TW
dc.relation.reference (參考文獻) Clough, G., Jones, A. C., McAndrew, .P, & Scanlon, E. (2008). Informal learning with PDAs and smartphones. Journal of Computer Assisted Learning, 24, 359–371zh_TW
dc.relation.reference (參考文獻) Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13, 3, 319-340.zh_TW
dc.relation.reference (參考文獻) Fishbei, M., & I.Ajzen (1975). Beliefs, Attitude, Intention and Behavior: An Introduction to Theory and Research. Reading, Massachusetts: Addison-Wesley Publishing Company.zh_TW
dc.relation.reference (參考文獻) Davis, F. D., Bagozzi, R. P. and Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982-1003.zh_TW
dc.relation.reference (參考文獻) Garland, K., & Noyes, J. (2004). CRT monitors: Do they interfere with learning?. Behaviour and Information Technologyzh_TW
dc.relation.reference (參考文獻) Hair, J. F., Black W. C., Babin B. J., Anderson R. E. (2009). Multivariate Data Analysis, Prentice Hall.zh_TW
dc.relation.reference (參考文獻) Hillesund, T. (2001). Will E-books Change the World?. First Monday, 6(10).zh_TW
dc.relation.reference (參考文獻) Elmer, P. D(2009). iSuppli: Smartphone sales could grow 11% in 2009. iSuppli . Retrieved From October 25, 2009, from the World Wide Web http://tech.fortune.cnn.com/2009/03/04/isuppli-smartphone-sales-could-grow-11-in-2009/zh_TW
dc.relation.reference (參考文獻) Italo, D. (1991). Electronic Study Book Platforms. Educational Training Technology International 25, 347.zh_TW
dc.relation.reference (參考文獻) Hubbard, J. (2000). Books of the Future. zh_TW
dc.relation.reference (參考文獻) Retrieved From December 12,2009, from the World Wide Web:zh_TW
dc.relation.reference (參考文獻) http://www.tk421.net/essays/ebooks.pdfzh_TW
dc.relation.reference (參考文獻) Kastel, J. L. (2005). A Novel Approach:How e-Book Technology Is Impacting the American Fiction Market, Seton Hall University.zh_TW
dc.relation.reference (參考文獻) Kneebone, R., Nestel, D., Ratnasothy, J., Kidd, J., Darzi, A. (2003).zh_TW
dc.relation.reference (參考文獻) The use of handheld computers in scenario-based procedural assessments.zh_TW
dc.relation.reference (參考文獻) Medical Teacher ,25(6), 632-42.zh_TW
dc.relation.reference (參考文獻) Legris, P., Ingham, J. & Collerette, P. (2003). Why Do People Use Information Technology? A Critical Review of the Technology Acceptance Model. Information&Management, 40, 191-204.zh_TW
dc.relation.reference (參考文獻) Lyman, P., Varian, H.R. (2000). How much information? 2000. School of Information Management and Systenms, University of California at Berkeley, www.sims.berkeley.edu/research/projects/how-much-info/zh_TW
dc.relation.reference (參考文獻) Lu, J., Yu, C.S., & Yao, J. (2005). Personal Innovativeness, Social Influences and Adoption of Wireless Internet Services via Mobile Technology. The Journal of Strategic Information Systems (JSIS), 14(3), 245-268zh_TW
dc.relation.reference (參考文獻) Mathieson, K. (1991). Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior. Information Systems Research ,2(3), 173-191.zh_TW
dc.relation.reference (參考文獻) Meister, D.B., & Compeau, D.R. (2002). Infusion of innovation adoption: an individual perspective. Annual conference of the Administrative Sciences Association of Canada (ASAC), May 25–28, Winnipeg, Manitoba: 23–33.zh_TW
dc.relation.reference (參考文獻) Pfeffer, J. (1982). Organizations and organizational theories.zh_TW
dc.relation.reference (參考文獻) Marshfield, MA, Pitman.zh_TW
dc.relation.reference (參考文獻) Radner, R. & Rothschild, M. (1975). On the allocation of effort. Journal of Economic Theory, 10, 358-376.zh_TW
dc.relation.reference (參考文獻) Rawlins, G. J. E.(1993). Publishing Over the Next Decade. Journal of The American Society for Information Science, 474.zh_TW
dc.relation.reference (參考文獻) zh_TW
dc.relation.reference (參考文獻) Ormes, S. (2001). An e-book primer.zh_TW
dc.relation.reference (參考文獻) Retrieved From December 27, 2009, from the World Wide Web:zh_TW
dc.relation.reference (參考文獻) http://www.ukoln.ac.uk/public/earl/issuepapers/ebook.htmzh_TW
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