dc.contributor.advisor | 曾淑峰 | zh_TW |
dc.contributor.advisor | Tseng, Shu Feng | en_US |
dc.contributor.author (Authors) | 王培得 | zh_TW |
dc.contributor.author (Authors) | Wang, Pei De | en_US |
dc.creator (作者) | 王培得 | zh_TW |
dc.creator (作者) | Wang, Pei De | en_US |
dc.date (日期) | 2008 | en_US |
dc.date.accessioned | 5-Oct-2011 14:32:38 (UTC+8) | - |
dc.date.available | 5-Oct-2011 14:32:38 (UTC+8) | - |
dc.date.issued (上傳時間) | 5-Oct-2011 14:32:38 (UTC+8) | - |
dc.identifier (Other Identifiers) | G0093356041 | en_US |
dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/51208 | - |
dc.description (描述) | 碩士 | zh_TW |
dc.description (描述) | 國立政治大學 | zh_TW |
dc.description (描述) | 資訊管理研究所 | zh_TW |
dc.description (描述) | 93356041 | zh_TW |
dc.description (描述) | 97 | zh_TW |
dc.description.abstract (摘要) | 「流程改善」是任何組織追求卓越、提升競爭力的根本方法,美國卡內基美隆大學軟體工程學院(CMU-SEI)集結經實作證明,可有效提升軟體品質的最佳實作方法成為CMMI,提供開發型組織流程改善的依循準則。繼開發方CMMI (CMMI for Development) 的成功推廣與有效運用,籌獲方的CMMI-ACQ(CMMI for Acquisition)因應而生。CMMI-ACQ乃針對籌獲方採購流程改善之CMMI模式。在委外環境下,籌獲方與開發方應共同築成CMMI-ACQ與CMMI-DEV互動的協同合作關係,使雙方擁有對等、公平、專業的流程溝通基礎,以更有效的方式完成委外專案協同工作。最終目標,就是使整體專案能如期、如質、如預算的完成,提升資訊服務品質。本論文以CMMI-ACQ的籌獲需求發展、籌獲確認及籌獲驗證流程領域為參考,規劃資訊科技籌獲管理,以UML活動圖表達其互動關係,並以Zachman 5W1H方法研析籌獲管理必要的作業程序,進一步分析、說明其使用案例,以發掘籌獲管理資訊需求,最後以CMMI評鑑檢視表,回顧本論文所提CMMI-ACQ資訊需求架構所提供之直接證據。透過本文研究的過程,期盼提供籌獲組織一個簡單的導入參考。 | zh_TW |
dc.description.abstract (摘要) | Process improvement is the fundamental way to pursue excellence and promote competitive advantages for any organizations. CMU-SEI has gathered the so-called best practices that has been experienced and proven to be effective to establish the CMMI to provide reference guidelines for process improvement in the software development organizations. Following the pervasive adoption of CMMI-DEV (CMMI for Development) for the developers, CMMI-ACQ (CMMI for Acquisition) was developed for the acquirers. CMMI-ACQ focuses on acquisition processes in order to constitute an equal, fair, and professional common platform for effective collaboration in an outsourcing environment. The goal is to achieve the project completion on time with expected quality and budget. This research proposes an information requirement planning approach for IT acquisition management based on CMMI-ACQ, using ARD, AVER and AVAL process areas as examples. Using the UML activity diagram and Zachman 5W1H, this research analyzes the operation procedures and elaborates the information requirements in the use case diagrams and the associated descriptions. Finally, a set of CMMI self appraisal tables are used to review the support evidences provided by the proposed information requirements architecture. This research provides a reference for any acquisition organization to elicit the information requirements for CMMI-ACQ adoption and its supporting system construction. | en_US |
dc.description.tableofcontents | 第一章 緒論 11.1 研究背景 11.2 研究動機 31.3 研究目的 41.4 研究範圍 41.5 研究程序 41.6 研究方法 5第二章 文獻探討 82.1 資訊科技的籌獲 82.2 資訊軟體品質與籌獲需求 92.3 CMMI-AM 與CMMI-ACQ 102.4 需求分析 182.5 統一化模型語言 20第三章 籌獲管理資訊需求發展 223.1 研究架構 223.2 背景說明 233.3 目標階層分析(Why)與概念圖 243.4 流程分析(When, Who, Where, How, What)與活動圖 27第四章 籌獲管理使用案例分析 334.1 籌獲需求發展案例分析與說明 334.2 籌獲驗證案例分析與說明 424.3 籌獲確認案例分析與說明 48第五章 自評支援 535.1 SCAMPI評鑑說明 535.2 SCAMPI評鑑的支援 545.3 SCAMPI評鑑支援之確認 56第六章 結論與建議 586.1 研究結論 586.2 研究限制 586.3 研究貢獻 596.4 未來研究與發展 59 | zh_TW |
dc.language.iso | en_US | - |
dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0093356041 | en_US |
dc.subject (關鍵詞) | 流程改善 | zh_TW |
dc.subject (關鍵詞) | CMMI | zh_TW |
dc.subject (關鍵詞) | 籌獲管理 | zh_TW |
dc.subject (關鍵詞) | Process Improvement | en_US |
dc.subject (關鍵詞) | CMMI | en_US |
dc.subject (關鍵詞) | Acquisition Management | en_US |
dc.title (題名) | 以CMMI-ACQ規劃資訊科技籌獲管理 | zh_TW |
dc.title (題名) | Planning IT acquisition management based on CMMI-ACQ | en_US |
dc.type (資料類型) | thesis | en |
dc.relation.reference (參考文獻) | 1. 97.10.22慶祝『財政部財稅資料中心』榮獲全球第一家通過資訊採購CMMI-ACQ國際認證頒證典禮暨示範點成果發表會--專訪財稅資料中心黃主任定方 | zh_TW |
dc.relation.reference (參考文獻) | 2. CMMI 產品團隊, 適用於採購的能力成熟度整合模式(CMMI-ACQ) 1.2版, http://www.sei.cmu.edu/cmmi/translations/trad-chinese/models/cmmi-acq-v12-c.pdf . | zh_TW |
dc.relation.reference (參考文獻) | 3. 朱明強,「以企業樣版為基礎之需求分析架構」,國立政治大學資訊管理學系碩士論文,2002。 | zh_TW |
dc.relation.reference (參考文獻) | 4. 自由電子報 2008.9.14 http://www.libertytimes.com.tw/2008/new/sep/14/today-e2.htm | zh_TW |
dc.relation.reference (參考文獻) | 5. 宋珍儀,「資訊需求分析架構之研究—以網路基金下單應用為例」,國立政治大學資訊管理學系碩士論文,2001。 | zh_TW |
dc.relation.reference (參考文獻) | 6. 林建妤,「軟體專案度量與分析流程規劃~發展QMAP方法」,國立政治大學資訊管理學系碩士論文,2004。 | zh_TW |
dc.relation.reference (參考文獻) | 7. 周玄明,「應用能力成熟度整合模式籌獲模組於資訊系統採購規劃之研究」,國防管理學院國防資訊研究所碩士論文,2004。 | zh_TW |
dc.relation.reference (參考文獻) | 8. 郭浩昇,「探討CMMI驗證流程領域~以軟體測試流程為例」,國立政治大學資訊管理學系碩士論文,2004。 | zh_TW |
dc.relation.reference (參考文獻) | 9. 國家標準檢索系統 http://www.cnsonlin.com.tw。 | zh_TW |
dc.relation.reference (參考文獻) | 10. 梁定澎,1997「資訊管理研究方法總論」,資訊管理學報,資訊管理實證研究方法討論會特刊,第四卷第一期:1 - 7頁。 | zh_TW |
dc.relation.reference (參考文獻) | 11. 黃政霖,「能力成熟度整合模式-籌獲模式用於空軍武器系統籌獲流程之探討」,國防管理學院國防資訊研究所碩士論文,2008。 | zh_TW |
dc.relation.reference (參考文獻) | 12. 經濟部提升資訊軟體品質(CMMI)計畫網站, http://www.cmmi-taiwan.org.tw/content/templatePlan.aspx?id=19 | zh_TW |
dc.relation.reference (參考文獻) | 13. 經濟部提升資訊軟體品質(CMMI)計畫網站,最新消息,2009.5.21, http://www.cmmi-taiwan.org.tw/content/news-in.aspx?id=1 | zh_TW |
dc.relation.reference (參考文獻) | 14. Alhir, S. S., UML In Nutshell, O’Reilly, 1999. | zh_TW |
dc.relation.reference (參考文獻) | 15. Acquisition Support Program, Self Assessment and the CMMI-AM–A Guide for Government Program Managers, Carnegie Mellon University, Software Engineering Institute Handbook, CMU/SEI-2005-TN-004, Pittsburgh, PA, 2005, http://www.sei.cmu.edu/pub/documents/05.reports/pdf/05tn004.pdf . | zh_TW |
dc.relation.reference (參考文獻) | 16. Bernard, T., Gallagher B., Bate, R. and Wilson H., CMMI® Acquisition Module (CMMI-AM) Version 1.0, Carnegie Mellon University, Software Engineering Institute Handbook, CMU/SEI-2004-TR-001, Pittsburgh, PA, 2004, http://www.sei.cmu.edu/pub/documents/04.reports/pdf/04tr001.pdf. | zh_TW |
dc.relation.reference (參考文獻) | 17. Bernard, T., Gallagher B., Bate, R. and Wilson H., CMMI Acquisition Module (CMMI-AM) Version 1.1, Software Engineering Institute Handbook, CMU/SEI-2005-TR-011, Pittsburgh, PA, 2005, http://www.sei.cmu.edu/pub/documents/05.reports/pdf/05tr011.pdf . | zh_TW |
dc.relation.reference (參考文獻) | 18. Booch, G., Jacobson, I. and Rumbaugh, J. The Unified Software Development Process, Addison-Wesley, Inc., 1999. | zh_TW |
dc.relation.reference (參考文獻) | 19. Carnegie Mellon University, CMMI® for Acquisition Supplement for Introduction to CMMI Version 1.2 , 2008. | zh_TW |
dc.relation.reference (參考文獻) | 20. CMMI Guidebook for Acquirers Team, Understanding and Leveraging a Supplier`s CMMI Efforts: A Guidebook for Acquirers, Software Engineering Institute Handbook, CMU/SEI-2007-TR-004, Pittsburgh, PA, 2007, http://www.sei.cmu.edu/pub/documents/07.reports/07tr004.pdf . | zh_TW |
dc.relation.reference (參考文獻) | 21. CMMI Product Team, CMMI® for Acquisition Version 1.2, Software Engineering Institute Handbook, CMU/SEI-2007-TR-017, Pittsburgh, PA, 2007, http://www.sei.cmu.edu/pub/documents/07.reports/07tr017.pdf . | zh_TW |
dc.relation.reference (參考文獻) | 22. CMMI Product Team, CMMI® Version 1.1, Software Engineering Institute Handbook, CMU/SEI-2002-TR-004, Pittsburgh, PA, 2002, http://www.sei.cmu.edu/pub/documents/02.reports/pdf/02tr004.pdf . | zh_TW |
dc.relation.reference (參考文獻) | 23. CMMI Product Team, CMMI® for Development Version 1.2, Software Engineering Institute Handbook, CMU/SEI-2006-TR-008, Pittsburgh, PA, 2006, http://www.sei.cmu.edu/pub/documents/06.reports/pdf/06tr008.pdf . | zh_TW |
dc.relation.reference (參考文獻) | 24. Defense Acquisition University, Systems Engineering Fundamentals, pp.12, 2001, http://www.dau.mil/pubs/pdf/SEFGuide%2001-01.pdf . | zh_TW |
dc.relation.reference (參考文獻) | 25. Dodson, K. M., Hofmann Hubert. F., Ramani G. S. and Yedlin D. K., Adapting CMMI for Acquisition Organizations: A Preliminary Report, Software Engineering Institute Handbook, CMU/SEI-2006-SR-005, Pittsburgh, PA, 2006, http://www.sei.cmu.edu/pub/documents/06.reports/pdf/06sr005.pdf . | zh_TW |
dc.relation.reference (參考文獻) | 26. Durrani, Tariq S., Forbes, Sheila M., Broadfoot, Charles, An integrated approach to technology acquisition management, 1999. | zh_TW |
dc.relation.reference (參考文獻) | 27. Gibson, D. L., Goldenson, D. R. and Kost K., Performance Results of CMMI-Based Process Improvement, pp.4, 2006. | zh_TW |
dc.relation.reference (參考文獻) | 28. IEEE Standards Collection Software Engineering 1993 Edition, IEEE, Inc., NY, 1993. | zh_TW |
dc.relation.reference (參考文獻) | 29. Kneuper, R., CMMI V1.1 PIID and SCAMPI Tool (PST), 搜尋日期:2009.6.15 http://www.kneuper.de/English/PIID-SCAMPI-Tool/ | zh_TW |
dc.relation.reference (參考文獻) | 30. Saran, C., “Auto tools reduce software quality,” Computer Weekly, pp4, Dec 2003. | zh_TW |
dc.relation.reference (參考文獻) | 31. SCAMPI Upgrade Team, Standard CMMI® Appraisal Method for Process Improvement (SCAMPI) A, Version 1.2: Method Definition Document, Carnegie Mellon University, Software Engineering Institute Handbook, CMU/SEI-2006-HB-002, Pittsburgh, PA, August 2006, http://www.sei.cmu.edu/pub/documents/01.reports/pdf/01hb001.pdf . | zh_TW |
dc.relation.reference (參考文獻) | 32. Scott-Morton, M.S., “The State of the Art of Research, The Information Systems Research, Poston: Harvard Business School Press, 1984, pp.13-41. | zh_TW |
dc.relation.reference (參考文獻) | 33. SEI, Capability Maturity Model Integration (CMMI®) Version 1.2 Overviews, 2007, http://www.sei.cmu.edu/cmmi/adoption/pdf/cmmi-overview07.pdf . | zh_TW |
dc.relation.reference (參考文獻) | 34. The Standish Group International, Inc., Interview: Jim Johnson of the Standish Group(Posted by: Hartmann, D.), 2006, http://www.infoq.com/articles/Interview-Johnson-Standish-CHAOS . | zh_TW |
dc.relation.reference (參考文獻) | 35. Tseng, S. –F and Lin, C. –Y. , QMAP-Measurement and Analysis Process Planning for Software Project Compliance to CMMI, Proceedings of the 36th International Conference on Computers and Industrial Engineering, June 21-23, 2006, Taipei, Taiwan, R.O.C., CIE00838, pp.4117-4128. | zh_TW |
dc.relation.reference (參考文獻) | 36. Zachman, J. A., “A Framework for Information Systems Architecture,” IBM Systems Journal, 26(3), 1987. | zh_TW |