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題名 台灣高等教育評鑑制度改進之研究
A study of improvements for higher education evaluation system in Taiwan
作者 黃淑娥
Huang, Shu Er Aimee
貢獻者 詹中原
Jan, Chung Yuang
黃淑娥
Huang, Shu Er Aimee
關鍵詞 深度訪談
高等教育
評鑑
認證
In-depth Interview
Higher Education
Evaluation
Accreditation
日期 2010
上傳時間 5-Oct-2011 14:56:22 (UTC+8)
摘要   在知識經濟發展的21世紀,高等教育的需求是世界性的趨勢。台灣在過去20年中,高等教育有急速的膨脹,因此高等教育的品質管制也成為重要的議題。高等教育評鑑中心 (HEEACT) 目前在台灣針對各類別的系所進行評鑑,其他非政府機構例如中華工程教育學會 IEET) ,以及國際機構AACSB也在台灣進行教育認證,目前教育部正擬定有關高等教育評鑑的國家政策。
  國際化的衝擊,也是促進高等教育評鑑或認證的驅動力量。高等教育評鑑不僅提昇教學品質,也促進專業人員的國際流動性。在過去數年之中,對於高教評鑑中心執行之結果,各方有許多不同的觀點、爭議以及抱怨。本研究的目的,在於選擇高教評鑑相關之主要議題,收集專家學者的意見,並且討論受訪者對於這些議題具有共識或不同意見的結果。
  本研究採取深度訪談的研究方法,獲取專家們對於高等教育評鑑或認證的看法。本研究共有15位專家學者參與訪談,由訪談結果顯示,受訪者在三分之一的議題方面具有較明顯的共識。本研究將訪談結果整理分析,並與文獻上所取得的資料相互對應比較。本研究結果對於政府制訂未來高等教育品質管制的政策提供有用的資料。
The demand of higher education is a worldwide trend in the knowledge based economy of the 21st century. Taiwan has a rapid higher education expansion during the past two decades, and the quality control is becoming a highly concerned issue. The Higher Education Evaluation & Accreditation Council (HEEACT) is conducting general evaluations for higher education programs in Taiwan. Non-governmental commissions like the Institute of Engineering Education Taiwan (IEET) and the Association to Advance Collegiate Schools of Business (AACSB) are also conducting accreditations in Taiwan. A national policy for the effective evaluation of higher education is currently formulating by the Ministry of Education.
The impact of globalization is another driving force for the evaluation and accreditation of higher education programs. Higher education evaluation and accreditation not only enhance the teaching quality, but also promote professional mobility. During the last several years, there were different opinions, arguments and complains for the evaluation conducted by HEEACT. The aim of this study was to select major issues of higher education evaluation, to find out opinions from related experts, and to discuss the differences and similarities of interview results.
This research applied the in-depth interview method to collect the comments for higher education evaluation and accreditation in Taiwan. Fifteen professionals and administration leaders have been interviewed. The interviewees showed consensus on one third of the interview questions. Their opinions on various interview topics have been recorded, analyzed, and compared with literature evidences. The results of this study provide useful information to the future policy and improvement.
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AACSB DataDirect, http://www.aacsb.edu/knowledgeservices/datadirect/dd-intro.asp
AEF website, http://www.apecef.org
APEC website, http://www.apec.org
Barr, P. S., Stimpert, J. L., Huff, A. S., Cognitive change strategic action, and organizational renewal. Strategic Management Journal., 13, 15-36 (1992)
Bologna with Student Eyes, the official Bologna Process website (2007-2010)
(http://www.ond.vlaanderen.be/hogeronderwijs/bologna/documents/)
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Department of Statistics, Ministry of Education, http//:www.edu.tw/statistics
Dreyfack, M., Sony Walkman off to a running start. Marketing and Media Decision, 16 (10), 70-72 (1981)
Guler, I., Guillen, M. F., MacPherson, J. M., Global competition, institutions, and the diffusion of organizational practices: The international spread of ISO 9000 quality certificates. Administrative Science Quarterly, 47, 207-232 (2002)
HEEACT, http://www.heeact.edu.tw/
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Hsu, L. A. and Lin, M. Y., Lessons of the implementation of outcomes-based education reform in the US (in Chinese), 教育政策論壇,8(2), 55-74 (2005).
IEET website, http://www.ieet.org.tw
ieet.org.tw/download/2009年IEET受認證系所研習會
Information Note, Policy Forum on Accreditation and the Global Higher Education
Market. International Institute for Educational Planning (IIEP), Paris, June 13-14 (2005)
JABEE website, http://www.jabee.org (2008).
Julian, S. D. and Ofori-Dankwa, J. C., Is accreditation good for strategic decision making of traditional business schools? Academy of Management Learning & Education, 5, 225-233 (2006).
Kells, H. R., The universities in a time of increased regulations: responsibilities, opportunities and dangers. Proc. 2006 International Conference on Higher Education Evaluation, HEEACT, Taipei, Taiwan (2006).
Kells, H. R., Self-study process: A guide for post-secondary institution, New-York, MacMillian Publishing, 1983.
Kerby, D., Weber, S., Linking mission objectives to an assessment plan. J. Education for Business, 75 (4) 202-209 (2000)
Konjic, T. and Sarajlic, N., Higher education structure at the faculty of electrical engineering, University of Tuzla: Influence of the Bologna agreement International J. of Electrical Engineering Education, 44 (2), 166-174 (2007).
Lieven, M. and Martin, G., Higher education in a global market: the case of British overseas provision in Israel. Higher Education, 52, 41-68 (2006).
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描述 碩士
國立政治大學
亞太研究英語碩士學位學程(IMAS)
95924006
99
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0095924006
資料類型 thesis
dc.contributor.advisor 詹中原zh_TW
dc.contributor.advisor Jan, Chung Yuangen_US
dc.contributor.author (Authors) 黃淑娥zh_TW
dc.contributor.author (Authors) Huang, Shu Er Aimeeen_US
dc.creator (作者) 黃淑娥zh_TW
dc.creator (作者) Huang, Shu Er Aimeeen_US
dc.date (日期) 2010en_US
dc.date.accessioned 5-Oct-2011 14:56:22 (UTC+8)-
dc.date.available 5-Oct-2011 14:56:22 (UTC+8)-
dc.date.issued (上傳時間) 5-Oct-2011 14:56:22 (UTC+8)-
dc.identifier (Other Identifiers) G0095924006en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/51455-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 亞太研究英語碩士學位學程(IMAS)zh_TW
dc.description (描述) 95924006zh_TW
dc.description (描述) 99zh_TW
dc.description.abstract (摘要)   在知識經濟發展的21世紀,高等教育的需求是世界性的趨勢。台灣在過去20年中,高等教育有急速的膨脹,因此高等教育的品質管制也成為重要的議題。高等教育評鑑中心 (HEEACT) 目前在台灣針對各類別的系所進行評鑑,其他非政府機構例如中華工程教育學會 IEET) ,以及國際機構AACSB也在台灣進行教育認證,目前教育部正擬定有關高等教育評鑑的國家政策。
  國際化的衝擊,也是促進高等教育評鑑或認證的驅動力量。高等教育評鑑不僅提昇教學品質,也促進專業人員的國際流動性。在過去數年之中,對於高教評鑑中心執行之結果,各方有許多不同的觀點、爭議以及抱怨。本研究的目的,在於選擇高教評鑑相關之主要議題,收集專家學者的意見,並且討論受訪者對於這些議題具有共識或不同意見的結果。
  本研究採取深度訪談的研究方法,獲取專家們對於高等教育評鑑或認證的看法。本研究共有15位專家學者參與訪談,由訪談結果顯示,受訪者在三分之一的議題方面具有較明顯的共識。本研究將訪談結果整理分析,並與文獻上所取得的資料相互對應比較。本研究結果對於政府制訂未來高等教育品質管制的政策提供有用的資料。
zh_TW
dc.description.abstract (摘要) The demand of higher education is a worldwide trend in the knowledge based economy of the 21st century. Taiwan has a rapid higher education expansion during the past two decades, and the quality control is becoming a highly concerned issue. The Higher Education Evaluation & Accreditation Council (HEEACT) is conducting general evaluations for higher education programs in Taiwan. Non-governmental commissions like the Institute of Engineering Education Taiwan (IEET) and the Association to Advance Collegiate Schools of Business (AACSB) are also conducting accreditations in Taiwan. A national policy for the effective evaluation of higher education is currently formulating by the Ministry of Education.
The impact of globalization is another driving force for the evaluation and accreditation of higher education programs. Higher education evaluation and accreditation not only enhance the teaching quality, but also promote professional mobility. During the last several years, there were different opinions, arguments and complains for the evaluation conducted by HEEACT. The aim of this study was to select major issues of higher education evaluation, to find out opinions from related experts, and to discuss the differences and similarities of interview results.
This research applied the in-depth interview method to collect the comments for higher education evaluation and accreditation in Taiwan. Fifteen professionals and administration leaders have been interviewed. The interviewees showed consensus on one third of the interview questions. Their opinions on various interview topics have been recorded, analyzed, and compared with literature evidences. The results of this study provide useful information to the future policy and improvement.
en_US
dc.description.tableofcontents Abstract 1
Chapter 1 Introduction 3
1.1 Research background 3
1.1-1 The expansion of higher education in Taiwan 3
1.1-2 The importance of quality control of higher education 5
1.1-3 The impact of globalization in higher education 6
1.2 Motivation and target of this research 12
1.3 Scope of this research 14
Chapter 2 Literature Review 17
2.1 Formation of higher educational networks 17
2.1-1 The Bologna Process 17
2.1-2 Effects of the Bologna Process 20
2.2 The accreditation systems for quality assurance 25
2.2-1 Importance of quality assurance 25
2.2-2 Different opinions on accreditation 27
2.3 Higher education evaluation in Taiwan 32
2.3-1 Development of the evaluation system 32
2.3-2 Arguments from higher education evaluation 34
2.3-3 Perspective of higher education 36
Chapter 3 Design of This Research 38
3.1 Structure of this research 38
3.1-1 Investigation through interview 38
3.1-2 Glossary of items for the evaluation/accreditation 40
3.2 Method of this research 41
3.2-1 Design of interview problems 41
3.2-2 Quantitative questionnaire to the interviewees 46
3.2-3 Proposed list of interviewees 47
3.2-4 Hypotheses of this study 48
3.2-5 Restrictions of this method 49
3.3 Methods of analyses 50
3.3-1 Characterization of responses 50
3.3-2 Correlation with literature evidence 51
3.4 The expected results of this research 52
Chapter 4 The Interview Analysis and Discussion (A): Outcome-based
Approach and the Role of HEEACT 54
4.1 The suitability of the outcome-based evaluation or accreditation 54
4.2 A brief summary of section 4.1 63
4.3 The issue of the HEEACT task transformation 63
4.4 A brief summary of section 4.3 73
Chapter 5 The Interview Analysis and Discussion (B): Passing Ratio of
Evaluation and the Exercise of Civil Right 74
5.1 The research on maintaining the failure ratio of evaluation 74
5.2 A brief summary of section 5.1 86
5.3 Discussions on the exercising of civil rights in conducting evaluation 87
5.4 A brief summary of section 5.3 95
Chapter 6 The Interview Analysis and Discussion (C): Global
Connection, Issuing License and Related Topics 97
6.1 The discussion on the importance of global connection 97
6.2 A brief summary of section 6.1 111
6.3 The discussion between evaluation results and professional certification
examinations 112
6.4 A brief summary of section 6.3 119
6.5 The analysis and discussion of other interview opinions 120
6.6 A brief summary of section 6.5 132
Chapter 7 Quantitative Analysis of Interview Results and Comparison
with Literature Evidences 134
7.1 Quantitative Analysis of Interview Results 134
7.1.-1 Quantitative results from questionnaires 134
7.1-2 Discussions on the consensus of questionnaire results 137
7.1-3 Comparison between in-depth interview and quantitative analysis
results 142
7.2 Comparison of interview results with literature evidences 144
7.2-1 The importance of quality assurance through accreditation 144
7.2-2 Advantages and disadvantages of higher education accreditation
145
7.2-3 Arguments on the evaluation results from HEEACT in Taiwan 147
7.3 Summary and suggestions 149
Chapter 8 Conclusion 152
References 155
Appendix A: Questionnaire for the in-depth interview of this study
(Chinese version) 160
Appendix B: Questionnaire for the quantitative interview (Chinese
Version) 165
Appendix C: The Interview Analysis and Discussion, (Chinese Version) 168
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0095924006en_US
dc.subject (關鍵詞) 深度訪談zh_TW
dc.subject (關鍵詞) 高等教育zh_TW
dc.subject (關鍵詞) 評鑑zh_TW
dc.subject (關鍵詞) 認證zh_TW
dc.subject (關鍵詞) In-depth Interviewen_US
dc.subject (關鍵詞) Higher Educationen_US
dc.subject (關鍵詞) Evaluationen_US
dc.subject (關鍵詞) Accreditationen_US
dc.title (題名) 台灣高等教育評鑑制度改進之研究zh_TW
dc.title (題名) A study of improvements for higher education evaluation system in Taiwanen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) AACSB 2004, Eligibility procedures and accreditation standards for business accreditation. http://www.accsb.edu/accred.htmlzh_TW
dc.relation.reference (參考文獻) AACSB DataDirect, http://www.aacsb.edu/knowledgeservices/datadirect/dd-intro.aspzh_TW
dc.relation.reference (參考文獻) AEF website, http://www.apecef.orgzh_TW
dc.relation.reference (參考文獻) APEC website, http://www.apec.orgzh_TW
dc.relation.reference (參考文獻) Barr, P. S., Stimpert, J. L., Huff, A. S., Cognitive change strategic action, and organizational renewal. Strategic Management Journal., 13, 15-36 (1992)zh_TW
dc.relation.reference (參考文獻) Bologna with Student Eyes, the official Bologna Process website (2007-2010)zh_TW
dc.relation.reference (參考文獻) (http://www.ond.vlaanderen.be/hogeronderwijs/bologna/documents/)zh_TW
dc.relation.reference (參考文獻) Bologna Process Stocktaking Report 2009, the official Bologna Process website (2007-2010), http://www.ond.vlaanderen.be/hogeronderwijs/bologna/documents/zh_TW
dc.relation.reference (參考文獻) Chu, J. Y., Research report to the Public Construction Commission of the Executive Yuan, No. 950029 (in Chinese), December (2006).zh_TW
dc.relation.reference (參考文獻) Contractor A., The Long Road to Bologna, The Australian (online newspaper of the year), January 29 (2009) (http://www.theaustralian.news.com.au)zh_TW
dc.relation.reference (參考文獻) Department of Statistics, Ministry of Education, http//:www.edu.tw/statisticszh_TW
dc.relation.reference (參考文獻) Dreyfack, M., Sony Walkman off to a running start. Marketing and Media Decision, 16 (10), 70-72 (1981)zh_TW
dc.relation.reference (參考文獻) Guler, I., Guillen, M. F., MacPherson, J. M., Global competition, institutions, and the diffusion of organizational practices: The international spread of ISO 9000 quality certificates. Administrative Science Quarterly, 47, 207-232 (2002)zh_TW
dc.relation.reference (參考文獻) HEEACT, http://www.heeact.edu.tw/zh_TW
dc.relation.reference (參考文獻) HEEACT, Proceedings of the 2006 International Conference on Higher Education Evaluation, Taipei, Taiwan (2006)zh_TW
dc.relation.reference (參考文獻) Hill, R. C., When the going gets tough: A Baldridge Award Winner on the line. Academy of Management Executive, 7 (3), 75-79 (1993).zh_TW
dc.relation.reference (參考文獻) Hsu, L. A. and Lin, M. Y., Lessons of the implementation of outcomes-based education reform in the US (in Chinese), 教育政策論壇,8(2), 55-74 (2005).zh_TW
dc.relation.reference (參考文獻) IEET website, http://www.ieet.org.twzh_TW
dc.relation.reference (參考文獻) ieet.org.tw/download/2009年IEET受認證系所研習會zh_TW
dc.relation.reference (參考文獻) Information Note, Policy Forum on Accreditation and the Global Higher Educationzh_TW
dc.relation.reference (參考文獻) Market. International Institute for Educational Planning (IIEP), Paris, June 13-14 (2005)zh_TW
dc.relation.reference (參考文獻) JABEE website, http://www.jabee.org (2008).zh_TW
dc.relation.reference (參考文獻) Julian, S. D. and Ofori-Dankwa, J. C., Is accreditation good for strategic decision making of traditional business schools? Academy of Management Learning & Education, 5, 225-233 (2006).zh_TW
dc.relation.reference (參考文獻) Kells, H. R., The universities in a time of increased regulations: responsibilities, opportunities and dangers. Proc. 2006 International Conference on Higher Education Evaluation, HEEACT, Taipei, Taiwan (2006).zh_TW
dc.relation.reference (參考文獻) Kells, H. R., Self-study process: A guide for post-secondary institution, New-York, MacMillian Publishing, 1983.zh_TW
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