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題名 Job Satisfaction of Indonesian Workers in Taiwan
作者 林莉雅
Setyaningsih, Rita Pawestri
貢獻者 蔡青龍
Tsay, Ching lung
林莉雅
Setyaningsih, Rita Pawestri
關鍵詞 Job Satisfaction
Indonesian Workers
Taiwan
Aging Society
Long-Term Care Service
日期 2010
上傳時間 5-Oct-2011 14:56:29 (UTC+8)
摘要 Among workers from four Southeast Asian countries in Taiwan, Indonesian workers constitute of the biggest group, especially those working in the care service sector. The trend of these workers has been associated with the growing number of the older population in Taiwan. As an Indonesian student studying in Taiwan, I took this opportunity to conduct research on the Indonesian care workers in Taiwan.

This study tries to search whether the Indonesian workers are satisfied with their job as caretakers. It includes an overview of their job content, wage, personality job fitness, and supportive work condition. Data was collected by using survey and interviews, with a result of 42 respondents living in Taipei City by using a snowball approach, as well as interviews with an Indonesian representative and Taiwanese government officer. The data collected was analyzed by using cross tabulation and organizational behavior approaches.

The study found some relationships between job satisfaction and other variables: i.e.: job contents or characteristics of the caretaking job (such as spends much energy, aggravates health condition, stressful, and restricts social contact with outside of the home), wage (expectation, regularity payment), personality job fit and supportive working condition (no days off and separated room).

This study is very comprehensive. The interview results enriched the analyses. It will give much information not only to students, but also to lecturers, researchers and scholars who are interested in the field. It is also a useful resource for the Indonesian and Taiwanese governments to improve working conditions and worker satisfaction.
Among workers from four Southeast Asian countries in Taiwan, Indonesian workers constitute of the biggest group, especially those working in the care service sector. The trend of these workers has been associated with the growing number of the older population in Taiwan. As an Indonesian student studying in Taiwan, I took this opportunity to conduct research on the Indonesian care workers in Taiwan.

This study tries to search whether the Indonesian workers are satisfied with their job as caretakers. It includes an overview of their job content, wage, personality job fitness, and supportive work condition. Data was collected by using survey and interviews, with a result of 42 respondents living in Taipei City by using a snowball approach, as well as interviews with an Indonesian representative and Taiwanese government officer. The data collected was analyzed by using cross tabulation and organizational behavior approaches.

The study found some relationships between job satisfaction and other variables: i.e.: job contents or characteristics of the caretaking job (such as spends much energy, aggravates health condition, stressful, and restricts social contact with outside of the home), wage (expectation, regularity payment), personality job fit and supportive working condition (no days off and separated room).

This study is very comprehensive. The interview results enriched the analyses. It will give much information not only to students, but also to lecturers, researchers and scholars who are interested in the field. It is also a useful resource for the Indonesian and Taiwanese governments to improve working conditions and worker satisfaction.
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Cheng Tun-jen. 2001. “Transforming Taiwan`s Economic Structure in the 20th Century” The China Quarterly, No. 165, (Mar.). pp. 19-36.
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Migrant Women Workers in Taiwan”. Journal of Contemporary Asia, Vol. 34 No 3 pp. 336-348.
Maeda. D. & Ishikawa, H. 2000. “Ageing in Japan: Retirement, Daily Lives, Pensions and Social Security”. Pp. 113-132 (Ch. 6). In The Asia-Pacific Region: Issues, Policies and Future Trends. Edited by Phillips, D. R. 2000. London and New York: Routledge.
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Interviews:
Interview between Setyaningsih, R. P. and representative officer of the International Bureau of Employment and Vocational Training, Council of Labor Affairs, Executive Yuan, from the Foreign Workers Administration. Tuesday, June 14, 2011 in Taipei.
Interview between Setyaningsih, R. P. and representative officer of the Indonesian Economic and Trade Office (IETO), Division of Labor, in Taipei on Friday, June 10, 2011.
描述 碩士
國立政治大學
亞太研究英語碩士學位學程(IMAS)
98926022
99
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0098926022
資料類型 thesis
dc.contributor.advisor 蔡青龍zh_TW
dc.contributor.advisor Tsay, Ching lungen_US
dc.contributor.author (Authors) 林莉雅zh_TW
dc.contributor.author (Authors) Setyaningsih, Rita Pawestrien_US
dc.creator (作者) 林莉雅zh_TW
dc.creator (作者) Setyaningsih, Rita Pawestrien_US
dc.date (日期) 2010en_US
dc.date.accessioned 5-Oct-2011 14:56:29 (UTC+8)-
dc.date.available 5-Oct-2011 14:56:29 (UTC+8)-
dc.date.issued (上傳時間) 5-Oct-2011 14:56:29 (UTC+8)-
dc.identifier (Other Identifiers) G0098926022en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/51461-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 亞太研究英語碩士學位學程(IMAS)zh_TW
dc.description (描述) 98926022zh_TW
dc.description (描述) 99zh_TW
dc.description.abstract (摘要) Among workers from four Southeast Asian countries in Taiwan, Indonesian workers constitute of the biggest group, especially those working in the care service sector. The trend of these workers has been associated with the growing number of the older population in Taiwan. As an Indonesian student studying in Taiwan, I took this opportunity to conduct research on the Indonesian care workers in Taiwan.

This study tries to search whether the Indonesian workers are satisfied with their job as caretakers. It includes an overview of their job content, wage, personality job fitness, and supportive work condition. Data was collected by using survey and interviews, with a result of 42 respondents living in Taipei City by using a snowball approach, as well as interviews with an Indonesian representative and Taiwanese government officer. The data collected was analyzed by using cross tabulation and organizational behavior approaches.

The study found some relationships between job satisfaction and other variables: i.e.: job contents or characteristics of the caretaking job (such as spends much energy, aggravates health condition, stressful, and restricts social contact with outside of the home), wage (expectation, regularity payment), personality job fit and supportive working condition (no days off and separated room).

This study is very comprehensive. The interview results enriched the analyses. It will give much information not only to students, but also to lecturers, researchers and scholars who are interested in the field. It is also a useful resource for the Indonesian and Taiwanese governments to improve working conditions and worker satisfaction.
zh_TW
dc.description.abstract (摘要) Among workers from four Southeast Asian countries in Taiwan, Indonesian workers constitute of the biggest group, especially those working in the care service sector. The trend of these workers has been associated with the growing number of the older population in Taiwan. As an Indonesian student studying in Taiwan, I took this opportunity to conduct research on the Indonesian care workers in Taiwan.

This study tries to search whether the Indonesian workers are satisfied with their job as caretakers. It includes an overview of their job content, wage, personality job fitness, and supportive work condition. Data was collected by using survey and interviews, with a result of 42 respondents living in Taipei City by using a snowball approach, as well as interviews with an Indonesian representative and Taiwanese government officer. The data collected was analyzed by using cross tabulation and organizational behavior approaches.

The study found some relationships between job satisfaction and other variables: i.e.: job contents or characteristics of the caretaking job (such as spends much energy, aggravates health condition, stressful, and restricts social contact with outside of the home), wage (expectation, regularity payment), personality job fit and supportive working condition (no days off and separated room).

This study is very comprehensive. The interview results enriched the analyses. It will give much information not only to students, but also to lecturers, researchers and scholars who are interested in the field. It is also a useful resource for the Indonesian and Taiwanese governments to improve working conditions and worker satisfaction.
en_US
dc.description.tableofcontents Acknowledgement iii
Abstract v
Table of contents vi
Chapter 1 Background of the Study 1
1.1. Introduction 1
1.2. Purpose of the Study 3
1.3. Rationale 4
1.4. Literature Review 4
1.5. Conceptual Framework 6
1.6. Definition 10
1.7. Research Methodology 11
1.8. A Brief Story of Indonesian Workers in Taiwan 13
1.9. outline 13
Chapter 2 Aging Society in Taiwan and Long-Term Care
Service 15
2.1. Introduction 15
2.2. Trend of the Aged population in Taiwan 15
2.3. Low Fertility 17
2.4. Long-Term Care Service 20
Chapter 3 Indonesian Workers in Taiwan 25
3.1. Introduction 25
3.2. Indonesian Workers Overseas 25
3.3. The Emergence of “Pahlawan Devisa” 27
3.4. Feminization of the Workers 31
3.5. Push Factors 32
3.6. Pull Factors 33
3.7. Indonesian Migrant Workers in Taiwan:
New Players 37
3.8. The Domination of Indonesian workers in Care
Service Sector 40
3.9. Problems Faced by Indonesian workers in Taiwan42
3.10. Improving Workers’ Protection and Services 43
3.11. Future Expectation 45
Chapter 4 Job Satisfaction of the Indonesian Workers in
Taiwan 47
4.1. Introduction 47
4.2. Characteristics of Respondents 49
4.3. Workers’ Job Satisfaction 53
4.3.1.Job Content 59
4.3.2.Wage 68
4.3.3.Personality Job Fit 70
4.3.4.Supportive working condition 75
4.4. Future Opportunities 79
Chapter 5 Conclusion and Recommendations 81
5.1. Conclusion 81
5.2. Recommendation 89
5.3. Further Study 91
References 92
Appendix 99



List of Figures

Figure 1.1 Research Framework 10
Figure 2.1 Population Projection 15
Figure 2.2 Total Fertility Rate, 1960-2009 17
Figure 3.1 Map of Indonesia 26
Figure 3.2 Numbers of Migrant Workers in Taiwan,
1994-2011 (April) 36
Figure 3.3 Foreign Workers in Productive Industries and
Social Welfare(%)End of April 2011) 37
Figure 3.4 Indonesian Workers in Taiwan Classified by
Sectors (%), Apr 2011 40
Figure 3.5 Map of Taiwan 41
Figure 4.1 Map of Java 49
Figure 4.2 Map of Taipei City 52
Figure 4.3 Types of Job Preferences 73


List of Tables

Table 3.1 Overseas Workers` Remittances 2005-2010,
(US$ Billions) 28
Table 3.2 Various wage rate received by Indonesian
workers overseas 34
Table 4.1 Characteristics of the Respondents 51
Table 4.2 Correlation between job satisfaction and
personal characteristics 53
Table 4.3 Correlation between characteristics of job
contents and job satisfaction 60
Table 4.4 Correlations between wage and job
satisfaction 68
Table 4.5 Correlation between personality job fit and
job satisfaction 70
Table 4.6 Correlation between supportive working
condition and job satisfaction 76
Table 4.7 Correlation between future opportunity and
job satisfaction 79
Table 4.8 Correlation between attitude toward LTCSL
and job satisfaction 80
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0098926022en_US
dc.subject (關鍵詞) Job Satisfactionen_US
dc.subject (關鍵詞) Indonesian Workersen_US
dc.subject (關鍵詞) Taiwanen_US
dc.subject (關鍵詞) Aging Societyen_US
dc.subject (關鍵詞) Long-Term Care Serviceen_US
dc.title (題名) Job Satisfaction of Indonesian Workers in Taiwanen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Asian Development Bank (ADB). 2004. “Enhancing the Efficiency of Overseas Workers Remmitances.” Asian Development Bank. Available at http://www.adb.org/Documents/TARs/PHI/tar-phi-4185v1.pdf.zh_TW
dc.relation.reference (參考文獻) Bartlett Helen P., & Wu, Shwu-chong. 2000. “Ageing and Aged Care in Taiwan”. Pp. 210-222 (Ch. 11). In Ageing in the Asia-Pacific Region: Issues, Policies and Future Trends. Edited by Phillips, D. R. 2000. London and New York: Routledge.zh_TW
dc.relation.reference (參考文獻) Cheng Tun-jen. 2001. “Transforming Taiwan`s Economic Structure in the 20th Century” The China Quarterly, No. 165, (Mar.). pp. 19-36.zh_TW
dc.relation.reference (參考文獻) Cheng, Shu-Ju Ada. 2003. “Rethinking the Globalization of Domestic Service: Foreign Domestics, State Control, and the Politics of Identity in Taiwan.” Gender and Society, Vol. 17, No. 2, Global Perspectives on Gender and Carework (Apr.), pp. 166-186.zh_TW
dc.relation.reference (參考文獻) Chuang, Yih-chi, 2009. “Structural Adjustment: in 1980s -1990s”. Power Points for Taiwan Economic Development course at International Master’s Program in Asia Pacific Studies (IMAS), National Chengchi University (NCCU). 2009.zh_TW
dc.relation.reference (參考文獻) Chuang, Yih-chi, 2009b. “Postwar Development 1953-1973” Power Points for Taiwan Economic Development course at International Master’s Program in Asia Pacific Studies (IMAS), National Chengchi University (NCCU) 2009.zh_TW
dc.relation.reference (參考文獻) Clark, Robert, L., et.al. 2004. The Economics of an Aging Society. USA, UK, Australia: Blackwell publishing.zh_TW
dc.relation.reference (參考文獻) Council of Labor Affairs, Executive Yuan ROC. 2011.zh_TW
dc.relation.reference (參考文獻) Hamidi, Y & Eivazi, Z. 2010. “The Relationships among Employees’ Job Stress, Job Satisfaction, and the organizational Performance of Hamadan Urban Health Centers.” Social Behavior and Personality. 38(7), 963-968.zh_TW
dc.relation.reference (參考文獻) Harlock, Elizabeth B. 1980. “Psikologi Perkembangan: Suatu Pendekatan Sepanjang Rentang Kehidupan.” Jakarta: Erlangga.zh_TW
dc.relation.reference (參考文獻) Hewison, Kevin. 2004. “Thai Migrant Workers in Hong Kong.” Journal of Contemporary Asia Vol. 34 No. 3. p318-335.zh_TW
dc.relation.reference (參考文獻) Hu, Sheng-Cheng; Chen, Kuo-Mei; & Chen, Lii-Tarn. 2000. “Demographic Transition and Social Security in Taiwan”. Population and Development Review, Vol. 26, Supplement: Population and Economic Change in East Asia (2000), pp. 117-138.zh_TW
dc.relation.reference (參考文獻) Indonesian Economic and Trade Office (IETO). Bidang Imigrasi. 2010. Statistik Warga Negara Indonesia di Taiwan. A Report. Taipei: IETO.zh_TW
dc.relation.reference (參考文獻) Kementerian Koordinasi Bidang Perekonomian (Coordinating Ministery of Economic Affairs). 2010. “Ringkasan Eksekutif: Membagnun Sinergi Pusat dan Daerah.” (In Indonesian) Tinjauan Ekonomi dan Keuangan. Edisi 12, Desember.zh_TW
dc.relation.reference (參考文獻) Kinsella, K. 2000. “Demographic Dimension of Ageing in East and Southeast Asia”. Pp. 35-50 (Ch. 2). In The Asia-Pacific Region: Issues, Policies and Future Trends. Edited by Phillips, D. R. 2000. London and New York: Routledge.zh_TW
dc.relation.reference (參考文獻) Kondalkar, V. G., 2007. Organizational Behaviour. New Delhi: New Age International Publisher.zh_TW
dc.relation.reference (參考文獻) Lan, Pei-chia. 2006. Global Cinderellas: Migrant Domestics and Newly Rich Employers in Taiwan. Durham and London: Duke University Press.zh_TW
dc.relation.reference (參考文獻) Law, Kenneth Wing-kin (ed.). 2001. Aging Gender and Family in Singapore, Hong Kong and China. Program for Southeast Asian Area Studies (PROSEAS). Taipei: Academia Sinica.zh_TW
dc.relation.reference (參考文獻) Loveband, Anne. 2004. “Positioning the Product: Indonesianzh_TW
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