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題名 行動服務價值之研究--"價值限制"架構之驗證
Realizing the value of mobile services —the verification of “limit-to-value” framework
作者 曾淑玲
Tseng, Shu Ling
貢獻者 張欣綠
Chang, Hsin Lu
曾淑玲
Tseng, Shu Ling
關鍵詞 行動服務
潛在價值
實際價值
評價障礙
轉換障礙
Mobile Service
Potential Value
Realized Value
Valuation Barriers
Conversion Barriers
日期 2009
上傳時間 11-Oct-2011 16:50:27 (UTC+8)
摘要 The development of mobile services in the exhibition industry has become a popular issue in a mature internet environment. To successfully implement mobile services in the exhibition industry, exhibitors must be adequately involved in the unprecedented innovation activities. However, for exhibitors to buy into the service, it is essential for them to perceive the value of the service and actually achieve that level of value. With this in mind, this research aims to explore the value of mobile service investment and related value barriers from the perspective of exhibitors. We use the limit-to-value framework to examine the valuation process for mobile services in the context of the exhibition industry and focus on exhibitors in particular. This study can help us to understand the critical value-discounting factors and the valuation process for exhibitors as they consider adopting and using innovative mobile services in the exhibition industry.
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描述 碩士
國立政治大學
資訊管理研究所
97356010
98
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0097356010
資料類型 thesis
dc.contributor.advisor 張欣綠zh_TW
dc.contributor.advisor Chang, Hsin Luen_US
dc.contributor.author (Authors) 曾淑玲zh_TW
dc.contributor.author (Authors) Tseng, Shu Lingen_US
dc.creator (作者) 曾淑玲zh_TW
dc.creator (作者) Tseng, Shu Lingen_US
dc.date (日期) 2009en_US
dc.date.accessioned 11-Oct-2011 16:50:27 (UTC+8)-
dc.date.available 11-Oct-2011 16:50:27 (UTC+8)-
dc.date.issued (上傳時間) 11-Oct-2011 16:50:27 (UTC+8)-
dc.identifier (Other Identifiers) G0097356010en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/51558-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 97356010zh_TW
dc.description (描述) 98zh_TW
dc.description.abstract (摘要) The development of mobile services in the exhibition industry has become a popular issue in a mature internet environment. To successfully implement mobile services in the exhibition industry, exhibitors must be adequately involved in the unprecedented innovation activities. However, for exhibitors to buy into the service, it is essential for them to perceive the value of the service and actually achieve that level of value. With this in mind, this research aims to explore the value of mobile service investment and related value barriers from the perspective of exhibitors. We use the limit-to-value framework to examine the valuation process for mobile services in the context of the exhibition industry and focus on exhibitors in particular. This study can help us to understand the critical value-discounting factors and the valuation process for exhibitors as they consider adopting and using innovative mobile services in the exhibition industry.en_US
dc.description.tableofcontents CONTENT i
TABLES & FIGURES iii
CHAPTER 1: INTRODUCTION 1
CHAPTER 2: LITERATURE REVIEW 4
2.1 Valuation Process 4
2.2 Conversion Process 6
2.2.1 Resource barriers 6
2.2.2 Knowledge barriers 9
2.2.3 Usage barriers 10
CHAPTER 3: RESEARCH MODEL AND HYPOTHESES 16
3.1 Value of Mobile Services 17
3.2 Valuation Barriers with Mobile Services 18
3.2.1 Industry barriers 18
3.2.2 Organizational barriers 20
3.3 Conversion Barriers with Mobile Service 21
3.3.1 Resource barriers 22
3.3.2 Knowledge barriers 23
3.3.3 Usage barriers 24
CHAPTER 4: RESEARCH METHODOLOGY 25
4.1 Research Method 25
4.2 Industry and Case Background: Orbi Service 26
4.2.1 The MICE Industry 26
4.2.2 Orbi service 26
4.3 Measurement 27
4.4 Data Collection 29
4.5 Measurement Model Analysis and Results 31
CHAPTER 5: RESULTS AND DISCUSSION 35
5.1 Structure Model Analysis 35
5.2 Findings 38
CHAPTER 6: CONCLUSION 43
6.1 Summary 43
6.2 Contribution 43
6.3 Limitations and Implications of Future Research 44
REFERENCE 45
Appendix A: Complete Questionnaire for the mobile service “Orbi” before the exhibition (English Version) 54
Appendix B: Complete Questionnaire for the mobile service “Orbi” in the exhibition (English Version) 55
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0097356010en_US
dc.subject (關鍵詞) 行動服務zh_TW
dc.subject (關鍵詞) 潛在價值zh_TW
dc.subject (關鍵詞) 實際價值zh_TW
dc.subject (關鍵詞) 評價障礙zh_TW
dc.subject (關鍵詞) 轉換障礙zh_TW
dc.subject (關鍵詞) Mobile Serviceen_US
dc.subject (關鍵詞) Potential Valueen_US
dc.subject (關鍵詞) Realized Valueen_US
dc.subject (關鍵詞) Valuation Barriersen_US
dc.subject (關鍵詞) Conversion Barriersen_US
dc.title (題名) 行動服務價值之研究--"價值限制"架構之驗證zh_TW
dc.title (題名) Realizing the value of mobile services —the verification of “limit-to-value” frameworken_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Åkesson M. “Value Proposition in M-commerce: Exploring Service Provider and User Perceptions”, Proceedings of the L.A. Global Mobility Round Table Conference, 2007.zh_TW
dc.relation.reference (參考文獻) Allen B. R. and Boynton A. C. “Information Architecture: In Search of Efficient Flexibility”, MIS Quarterly, 1991, Vol. 15, No. 4, pp. 435-445.zh_TW
dc.relation.reference (參考文獻) Anckar B. and D`Incau D. "Value Creation in Mobile Commerce: Findings from a Consumer Survey", Journal of Information Technology Theory and Application, 2002, Vol. 4, No.1, pp. 43-64.zh_TW
dc.relation.reference (參考文獻) Armstrong C. P. and Sambamurthy V. “Information Technology Assimilation in Firms: The Influence of Senior Leadership and IT Infrastructures”, Information Systems Research, 1999, Vol. 10, No. 4, pp. 304-327.zh_TW
dc.relation.reference (參考文獻) Attewell P. “Technology Diffusion and Organizational Learning: The case of business computing”, Organization Science, 1992, Vol. 3, No. 1, pp. 1-19.zh_TW
dc.relation.reference (參考文獻) Barney J. “Firm Resources and Sustained Competitive Advantage”, Journal of Management, 1991, Vol. 17, No. 1, pp. 99-120.zh_TW
dc.relation.reference (參考文獻) Bharadwaj A. S. “A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation”, MIS Quarterly, 2000, Vol. 24, No. 1, pp. 169-196.zh_TW
dc.relation.reference (參考文獻) Bhatt G. D. and Grover V. “Types of Information Technology Capabilities and Their Role in Competitive Advantage: An Empirical Study”, Journal of Management Information Systems, 2005, Vol. 22, No. 2, pp. 253-277.zh_TW
dc.relation.reference (參考文獻) Blery E., Batistatos N., Papastratou E., Perifanos I., Remoundaki G., and Retsina M. “Service Quality and Customer Retention in Mobile Telephony”, Journal of Targeting, Measurement and Analysis for Marketing, 2009, Vol. 17, No. 1, pp. 27-37.zh_TW
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