學術產出-Theses

Article View/Open

Publication Export

Google ScholarTM

政大圖書館

Citation Infomation

  • No doi shows Citation Infomation
題名 雲端產業的策略行銷剖析:以IBM及HPQ為例
Cloud computing industry strategic marketing analysis:IBM and HPQ study
作者 吳宙穎
Wu, Chou Ying
貢獻者 邱志聖
吳宙穎
Wu, Chou Ying
關鍵詞 雲端服務
雲端運算
策略佈局
策略行銷
Cloud Computing Service
Cloud Computing
Strategic Planning
Strategic Marking
日期 2011
上傳時間 12-Apr-2012 14:00:04 (UTC+8)
摘要 計算、儲存與傳輸技術自60年代就一直引領資通訊科技(Information and Communication Technology;ICT)產業的發展,隨著ICT技術不斷的創新與擴散,現今ICT產品已經廣泛溶入人類的經濟和社會生活中。近年來,ICT產業已成為全球最具活力、規模最大的產業之一。可預期的未來,資通訊科技將會是牽動全球經濟發展最重要的產業技術。
     台灣資通訊產業製造鏈相當完整,但是在全球ICT產業供應鏈的分工體系中大部份偏重在專業代工領域。面臨代工利潤的下滑,台灣ICT代工產業的前景已亮起嚴重的警訊。台灣產業在提供雲端運算服務的起步較晚,雲端運算服務市場的後進者如何從以ICT代工產業的角色轉進高附加價值的雲端運算服務市場,探討雲端運算服務市場的先行領導者之策略佈局將是相關後進者值得研究的議題。本研究將從通訊科技及電腦技術的演進來探究ICT提供雲端運算服務的本質,並藉由分析提供雲端運算服務之市場領導廠的策略佈局,探討初入雲端運算產業的後進者可行的佈局方向。藉此,希望能有助於雲端運算產業後進者對雲端運算服務更進一步的理解,並有助於ICT代工相關業者能在既有的技術下釐定發展策略,朝高附加價值雲端運算服務的方向邁進。
     此外,台灣ICT硬體代工產業多年來因專注於製造的專業,對買者需求面資訊的探討不多,亦較忽視對客戶的售後支援與服務等的專業。對雲端服務市場而言,買者的需求是業者能否提供完善雲端服務的最重要資訊。對提供雲端服務者而言,目前企業大多已疲於追求外顯成本的效益(Cost Down),對於釐定整體行銷策略的努力則稍有些不足。本研究將從策略行銷中4C分析理論出發,針對雲端運算買者的觀點與看法,提出雲端服務供應企業較為完整的行銷策略分析。研究中也將藉由4C策略行銷的資訊搜集、道德危機、及專屬陷入資產之成本分析,來分析一般企業較為忽略的內顯成本。文中並進一步探討如何使用策略行銷4C的理論,來探究雲端服務供應企業是否進入雲端市場之決策參考的基礎。
     本研究將探討全球大廠IBM與HPQ公司從硬體開發轉型至雲端服務的策略與過程,提供雲端運算服務後進業者的參考,藉此希望能協助企業有方向性與策略性的在未來雲端運算市場中佔有商機,擺脫長久低利代工的命運。相信,本研究之成果將可為企業未來發展全球化雲端服務的經營企圖,建立紮實的研究基礎。
Computing, storage and communication technology keep leading Information and Communication Technology (ICT) development since 1960. Due to the innovation and diffusion of ICT, the ICT products have broadly dissolved in our economic and social life. Recently, ICT industry has already become the most vigorous and largest one in the world. In future, ICT is anticipated to be the most important technology, which keeps affecting the global economy development.
     Taiwan’s supply chain for the ICT industry overall is quite intact, but the majority corporates are focus on the OEM/ODM roles. For the gradually reduced profit got as playing the OEM/ODM’s roles in the ICT industry supply chain, Taiwan’s enterprises have sensed the warning message for their perspect due to the low profit return. Comparing with other countries, Taiwan’s industry entering the cloud computing industry is late. As one of the new comer for the cloud computing service industry, knowing how to transform the current ICT role (OEM/ODM) to be one of the high-value-added cloud computing service players, the leading enterprise’s strategic planning history will be a good cases study for those late new comers.
     This research starts from the technology history study of ICT to find out the essence of the cloud computing service, and also by studying the strategic planning of the cloud computing service market leaders to provide the proper strategic planning suggestion for the new comers. Look forwarding this research to help the new comers of the cloud computing industry to catch more global business management idea about this industry, and also can help the current ICT players based on what they owned competence to well plan the strategy for marching towards the higher-value-added clouds computing service industries.
     Moreover, in the past, for most of the ICT corporates for years are more focusing on the manufactureing compenetence than pre-study the buyers’ needs, and also focusing on the product launch than pays the needed efforts on watching the after-market needed sustaining activities. For the cloud computing service market, due to catch the buyer’s need will be crical and decides whether a supplier can provide the needed services or not. For years, most of the suppliers are more focusing on the cost-down activities than with less strategic planning approach method for the market. This research will base on the strategic marking 4C theory, from the buyer’s view of points, to provide the corporation more complete strategic marking analysis foundation. This research will also from the strategic marketing 4C analysis coverd topics: information collection, normal hazard, asset specificity cost point of view to study most the corporation neglect the hidden exchange costs. It will also go further study by using the strategic marketing analysis 4C theory to practice the decision making criteria as a method for a corporation evaluating whether to enter the cloud computing service market business or not.
     This research will do the case study of two global corporations, IBM and HPQ. Their strategic planning and the transformation from the hardware developers to be the cloud service suppliers are closer than others for those hardware makers planning entering the cloud computing business to reference. Look forward this research assisting certain enterprises directionally and strategically get the cloud computing business and get rid of the destiny for running the low-profit business as the OEM/ODM roles. Believe the result of research can bring the different view and needed foundation for Taiwan’s enterprises to develop their strategic business plan for entering the cloud computing business.
"謝 辭 I
     摘 要 II
     Abstract IV
     目 錄 VII
     表目錄 VIII
     圖目錄 IX
     第一章 緒論 1
     第一節 研究背景與動機 3
     第二節 研究目的與範圍 4
     第三節 研究架構與流程 6
     第二章 文獻探討 7
     第一節 策略行銷4C理論與雲端運算服務 7
     第二節 策略行銷4C理論與企業經營 13
     第三章 雲端運算服務產業 15
     第一節 資通訊技術發展 15
     第二節 雲端運算服務產業特性探討 24
     第三節 雲端運算應用的未來發展 38
     第四章 策略行銷4C分析 43
     第一節 雲端運算服務需求者分析 43
     第二節 先行者策略行銷分析 – 以IBM為例 46
     第三節 後進者策略行銷分析 – 以HPQ為例 53
     第四節 綜合分析 61
     第五章 結論與建議 65
     第一節 研究結論 65
     第二節 研究建議 73
     參考文獻 76
     一、中文部份: 76
     二、英文部分: 79
參考文獻 一、中文部份:
1. 王建翔(2010),”雲端運算是什麼?PaaS掀起平台戰火”,電子商務時報,2010/12/06。
2. 台灣通訊(2009),”IBM首次在台公開盤古雲端服務平台”,台灣通訊可攜式電子設計 No.49,2009/12。
3. 朱近之與朱興等(2010),”智慧的雲端運算:成就物聯網的未來基石”,博碩出版社,2010/11。
4. 安德魯‧麥克菲(2011),”站上雲端競爭力”,哈佛商業評論,63期,2011/11,頁69~78。
5. 李家同(2010),”李家同:我們需要萊特希爾報告”,聯合報,2010/04/15。
6. 李欣(2011),”雲端趨勢漸成,台灣工業電腦廠有望受惠”,華夏經緯網,2011/09/27。
7. 余采霏(2011),”五種角度考量供應商 雲端運算服務挑選要點教戰”,2011/10/17。
8. 何佩珊(2011),”伺服器市場發展分兩端,ODM廠抉擇漸明朗化”,財經知識庫,2011/09/28。
9. 角川歷彥(2011),”雲端時代”,台灣角川出版,2011/02/09。
10. 狄勒夫.霍哈等/合著(2000),”數位式競爭:全球軟體公司的致勝策略”,天下文化,2000/08/25。
11. 沈欣蓓(2008)“HP推出3D Blade Workstation”,網路資訊,http://news.networkmagazine .com.tw/classification/server-and-storage/2008/03/13/272/,2008/03/13。
12. 邱志聖(2007),”策略行銷分析:架構與實務應用”,二版,智勝文化。
13. 邱志聖(2007),”行銷研究:務實與理論應用”,二版,智勝文化。
14. 林信亨(2009),”雲端運算應用服務新趨勢”,財團法人資訊工業策進會,產業情報研究所(MIC),2009/12/04。
15. 林志宏(2002),”產業透析-全球伺服器最新發展”,財團法人資訊工業策進會,頁2-13,2002/02。
16. 周秉誼(2009),“雲端運算平台—Hadoop”,台灣大學計算機及網路中心電子報,第0011期,2009/12/20。
17. 彼德‧柯林斯(2008),”惠普之道–HP的成功傳奇”,德威國際文化,2008/02。
18. 彼德‧寇韓(2005),”網路產業金字塔的獲利模式與企業定位”,麗勤管理顧問出版,德威國際文化。
19. 查爾斯‧巴布考克(2010),”雲端運算的經營策略”,美商麥格羅‧希爾出版,2010/10。
20. 范榮靖、陳建豪、林珮萱(2009),”雲端運算引爆企業、生活新革命 愈雲端愈有商機”,遠見雜誌,第279期9月號。
21. 高秀娟(2008),”雲端運算之CRM服務”,國立交通大學管理學院碩士在職專班管理科學組。
22. 馬克‧貝尼奧夫(2011),”我如何在雲端創業: Salesforce.com貝尼奧夫雲端創業書”,財信出版,2011/03。
23. 黃正傑、劉楚慧、王義智、李震華(2011),”資訊服務與軟體市場發展趨勢”,資策會(MIC),2011/03。
24. 黃瑩(2009),”IBM 首次在台公開雲端服務平台”,IBM 新聞稿,2009/11/02。
25. 黃鋰與謝雨珊(2010),”探索雲端運算市場新商機”,拓墣產業研究所,2010/07。
26. 黃銀豪(1999),”WWW科技引進影響組織管理績效之研究”,雲林科技大學資訊管理研究所碩士論文。
27. 張旨華(2008),”科技化服務趨勢下資服業發展契機調查報告”,資策會FIND,2008/01。
28. 陳瀅等(2010),”雲端策略:雲端運算與虛擬化”,天下雜誌,2010/12。
29. 陳曉莉(2009),”分析機構一致看好雲端服務遠景”,http://www.ithome.com.tw/itadm/article.php?c=53957,2009/03/16。
30. 勞勃‧史雷特(2000),”搶救IBM–葛斯納再造藍色巨人之路”,美商麥格羅‧希爾出版,2000/02。
31. 彭康桓(2003),”雲端商業智慧服務策略之研究”,國立交通大學商學院經營管理碩士論文。
32. 資策會FIND (2011),”2011台灣企業雲端運算服務需求調查分析報告”,資策會,2011/10。
33. 資策會(2011),”MIC:2012年ICT產業將貼近「雲端」發展”,電子工程專集,http://www.eettaiwan.com/ ART_8800657472_622964_NT _d907e6b7.HTM。
34. 經濟部技術處(2011),”99年度經濟部技術處科技專案活動專輯-「雲端新科技台灣明日產業」”,經濟部技術處,P43,2011/02。
35. 網路資訊雜誌(2011),”[HP Innovate大會]:惠普四大雲端策略 積極部署亞太市場”,網路資訊雜誌,240期11月號。
36. 管淑平/編譯(2010),”2020年生活富比世大預言”,自由時報,2010/04/15。
37. 趙維義(2009),”雲端運算 虛擬成真”,經濟日報,2009/01/09。
38. 鄭君仲(2009),”雲端運算+Mobile=未來生活關鍵報告”,數位時代,2009/12/07。
39. 慕秋水/編譯(2011),”IBM開發類比人腦的晶片 取得重大進展”,大紀元時報,2011/10/27。
40. 謝至恩(2011),”[HP Innovate大會]:惠普四大雲端策略積極部署亞太市場”,網路資訊雜誌,240期11月號,2011/11/04。
41. Alexa Bona、Frank Ridder(2011),”雲端服務合約必備的七項條件”,網管人雜誌,2011/10/21。
42. Erica Ogg(2008),”惠普139億美元收購EDS”,ZDNet,2008/05/14。
43. HP(2011),“HP 協助亞太區企業輕鬆躍上雲端”,HP官網,http://www8.hp.com/tw/zh/m/article.do?id=1107847&title=HP+%E5%8D%94%E5%8A%A9%E4%BA%9E%E5%A4%AA%E5%8D%80%E4%BC%81%E6%A5%AD%E8%BC%95%E9%AC%86%E8%BA%8D%E4%B8%8A%E9%9B%B2%E7%AB%AF,2011/10/24。
44. IBM (2008),”串連全球雲端運算中心,推動下一波產業創新應用大未來”, IBM官網,http://www.ibm.com/news/tw/zh/2008/08/22/ t722354q72994l52.html,2008/08/22。
45. IBM (2011),”打造智慧運算贏商機”,IBM官網,http://www-07.ibm. com /tw/blueview/ 2011oct/2.html,2011/10。
46. ITCert 技術論壇(2011),”惠普(HP)公司介绍”, http://www.itcert. org/thread-3645-1-1.html,2011/03/15。
47. Jill(2011),“HP FlexNetwork Architecture裝備企業策進未來”,http://marsnews.com.tw/news/496,2011/05/17。
二、英文部分:
1. Apache Hadoop. From: http://hadoop.apache.org
2. ABI research (2010), Mobile Cloud Applications: Widgets and the Apps Dilemma for Smartphones, Netbooks, Media Tablets, and Connected Mobile Devices. From: http://www.abiresearch.com/research/1003385
3. A Bhatia (1999), Customer Relationship Management. toolbox Portal for CRM.
4. Chris Armer (2011), Cloud Computing vs. Grid Computing, August 2011.
5. Cloud Security Alliance (2009), Security Guidance for Critical Areas of Focus in Cloud Computing. From: http://www.cloudsecurityalliance.org/guidance/csaguide.v2.1.pdf
6. Dean and S. Ghemawat (2004), “MapReduce: Simplified Data Processing on Large Clusters,” OSDI’04: The Sixth Symposium on Operating System Design and Implementation.
7. D. Hamilton(2008), "Cloud computing` seen as next wave for technology investors.", Financial Post. From: http://www.financialpost.com/money/story.html?id=562877
8. HPQ 2010 Annual Report, Pg.73-75.
9. HPQ 2010 10-K Form, Pg.49.
10. M. Harries (2009). IT in the Clouds. From:
http://www.slideshare.net/michaelharriescitrix/cloud-computing-and-citrix-c3-july-2009.
11. M. Armbrust, A. Fox, R. Griffith, A. D., Joseph, R. H. Katz, A. Kowinski., G. Lee, D.A. Patterson, A. Rabkin,I. Stoica, and M. Zaharia(2009), “Above the Clouds: Aberkeley View of Cloud Computing,” Electrical Engineering and Computer Sciences, No. UCB/EECS-2009-28. Feb. 10, 2009.
12. Peter Mell and Timothy Grance (2011), The NIST Definition of Cloud Computing, September 2011. From:
http://csrc.nist.gov/publications/nistpubs/800-145/SP800-145.pdf
13. Robert P. Mahowald (2011), Market Analysis Perspective: Worldwide SaaS & Cloud Services 2010: New Models for Delivering Software.
14. R. Buyya, C. S. Yeo, and S. Venugopal (2008), “Market-Oriented Cloud Computing: Vision, Hype, and Reality for Delivering IT Services as Computing Utilities,” IEEE International Conference on High Performance Computing and Communications, pp.5-13, 2008.
15. T. Abe (2005). What is service science? Tokyo: The Fujitsu Research Institute Economic Research Center.
16. The Seven Standards of Cloud Computing Service Delivery. From:
http://www.salesforce.com/assets/pdf/datasheets/SevenStandards.pdf.
17. Venkatesh, V., Morris, M.G., Davis, G.B., and Davis, F.D. (2003). "User acceptance of information technology: Toward a unified view." MIS Quarterly 27(3): 425-478.
18. What is Web 2.0. From:
http://tim.oreilly.com/news/2005/09/30/what-is-web-20.html
19. W. Vogels (2008), “A Head in Clouds- The Power of Infrastructure as a Service,” The First Workshop on Cloud Computing and in Applications. 2008.
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
96932023
100
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0096932023
資料類型 thesis
dc.contributor.advisor 邱志聖zh_TW
dc.contributor.author (Authors) 吳宙穎zh_TW
dc.contributor.author (Authors) Wu, Chou Yingen_US
dc.creator (作者) 吳宙穎zh_TW
dc.creator (作者) Wu, Chou Yingen_US
dc.date (日期) 2011en_US
dc.date.accessioned 12-Apr-2012 14:00:04 (UTC+8)-
dc.date.available 12-Apr-2012 14:00:04 (UTC+8)-
dc.date.issued (上傳時間) 12-Apr-2012 14:00:04 (UTC+8)-
dc.identifier (Other Identifiers) G0096932023en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/52542-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 96932023zh_TW
dc.description (描述) 100zh_TW
dc.description.abstract (摘要) 計算、儲存與傳輸技術自60年代就一直引領資通訊科技(Information and Communication Technology;ICT)產業的發展,隨著ICT技術不斷的創新與擴散,現今ICT產品已經廣泛溶入人類的經濟和社會生活中。近年來,ICT產業已成為全球最具活力、規模最大的產業之一。可預期的未來,資通訊科技將會是牽動全球經濟發展最重要的產業技術。
     台灣資通訊產業製造鏈相當完整,但是在全球ICT產業供應鏈的分工體系中大部份偏重在專業代工領域。面臨代工利潤的下滑,台灣ICT代工產業的前景已亮起嚴重的警訊。台灣產業在提供雲端運算服務的起步較晚,雲端運算服務市場的後進者如何從以ICT代工產業的角色轉進高附加價值的雲端運算服務市場,探討雲端運算服務市場的先行領導者之策略佈局將是相關後進者值得研究的議題。本研究將從通訊科技及電腦技術的演進來探究ICT提供雲端運算服務的本質,並藉由分析提供雲端運算服務之市場領導廠的策略佈局,探討初入雲端運算產業的後進者可行的佈局方向。藉此,希望能有助於雲端運算產業後進者對雲端運算服務更進一步的理解,並有助於ICT代工相關業者能在既有的技術下釐定發展策略,朝高附加價值雲端運算服務的方向邁進。
     此外,台灣ICT硬體代工產業多年來因專注於製造的專業,對買者需求面資訊的探討不多,亦較忽視對客戶的售後支援與服務等的專業。對雲端服務市場而言,買者的需求是業者能否提供完善雲端服務的最重要資訊。對提供雲端服務者而言,目前企業大多已疲於追求外顯成本的效益(Cost Down),對於釐定整體行銷策略的努力則稍有些不足。本研究將從策略行銷中4C分析理論出發,針對雲端運算買者的觀點與看法,提出雲端服務供應企業較為完整的行銷策略分析。研究中也將藉由4C策略行銷的資訊搜集、道德危機、及專屬陷入資產之成本分析,來分析一般企業較為忽略的內顯成本。文中並進一步探討如何使用策略行銷4C的理論,來探究雲端服務供應企業是否進入雲端市場之決策參考的基礎。
     本研究將探討全球大廠IBM與HPQ公司從硬體開發轉型至雲端服務的策略與過程,提供雲端運算服務後進業者的參考,藉此希望能協助企業有方向性與策略性的在未來雲端運算市場中佔有商機,擺脫長久低利代工的命運。相信,本研究之成果將可為企業未來發展全球化雲端服務的經營企圖,建立紮實的研究基礎。
zh_TW
dc.description.abstract (摘要) Computing, storage and communication technology keep leading Information and Communication Technology (ICT) development since 1960. Due to the innovation and diffusion of ICT, the ICT products have broadly dissolved in our economic and social life. Recently, ICT industry has already become the most vigorous and largest one in the world. In future, ICT is anticipated to be the most important technology, which keeps affecting the global economy development.
     Taiwan’s supply chain for the ICT industry overall is quite intact, but the majority corporates are focus on the OEM/ODM roles. For the gradually reduced profit got as playing the OEM/ODM’s roles in the ICT industry supply chain, Taiwan’s enterprises have sensed the warning message for their perspect due to the low profit return. Comparing with other countries, Taiwan’s industry entering the cloud computing industry is late. As one of the new comer for the cloud computing service industry, knowing how to transform the current ICT role (OEM/ODM) to be one of the high-value-added cloud computing service players, the leading enterprise’s strategic planning history will be a good cases study for those late new comers.
     This research starts from the technology history study of ICT to find out the essence of the cloud computing service, and also by studying the strategic planning of the cloud computing service market leaders to provide the proper strategic planning suggestion for the new comers. Look forwarding this research to help the new comers of the cloud computing industry to catch more global business management idea about this industry, and also can help the current ICT players based on what they owned competence to well plan the strategy for marching towards the higher-value-added clouds computing service industries.
     Moreover, in the past, for most of the ICT corporates for years are more focusing on the manufactureing compenetence than pre-study the buyers’ needs, and also focusing on the product launch than pays the needed efforts on watching the after-market needed sustaining activities. For the cloud computing service market, due to catch the buyer’s need will be crical and decides whether a supplier can provide the needed services or not. For years, most of the suppliers are more focusing on the cost-down activities than with less strategic planning approach method for the market. This research will base on the strategic marking 4C theory, from the buyer’s view of points, to provide the corporation more complete strategic marking analysis foundation. This research will also from the strategic marketing 4C analysis coverd topics: information collection, normal hazard, asset specificity cost point of view to study most the corporation neglect the hidden exchange costs. It will also go further study by using the strategic marketing analysis 4C theory to practice the decision making criteria as a method for a corporation evaluating whether to enter the cloud computing service market business or not.
     This research will do the case study of two global corporations, IBM and HPQ. Their strategic planning and the transformation from the hardware developers to be the cloud service suppliers are closer than others for those hardware makers planning entering the cloud computing business to reference. Look forward this research assisting certain enterprises directionally and strategically get the cloud computing business and get rid of the destiny for running the low-profit business as the OEM/ODM roles. Believe the result of research can bring the different view and needed foundation for Taiwan’s enterprises to develop their strategic business plan for entering the cloud computing business.
en_US
dc.description.abstract (摘要) "謝 辭 I
     摘 要 II
     Abstract IV
     目 錄 VII
     表目錄 VIII
     圖目錄 IX
     第一章 緒論 1
     第一節 研究背景與動機 3
     第二節 研究目的與範圍 4
     第三節 研究架構與流程 6
     第二章 文獻探討 7
     第一節 策略行銷4C理論與雲端運算服務 7
     第二節 策略行銷4C理論與企業經營 13
     第三章 雲端運算服務產業 15
     第一節 資通訊技術發展 15
     第二節 雲端運算服務產業特性探討 24
     第三節 雲端運算應用的未來發展 38
     第四章 策略行銷4C分析 43
     第一節 雲端運算服務需求者分析 43
     第二節 先行者策略行銷分析 – 以IBM為例 46
     第三節 後進者策略行銷分析 – 以HPQ為例 53
     第四節 綜合分析 61
     第五章 結論與建議 65
     第一節 研究結論 65
     第二節 研究建議 73
     參考文獻 76
     一、中文部份: 76
     二、英文部分: 79
-
dc.description.tableofcontents 謝 辭 I
     摘 要 II
     Abstract IV
     目 錄 VII
     表目錄 VIII
     圖目錄 IX
     第一章 緒論 1
     第一節 研究背景與動機 3
     第二節 研究目的與範圍 4
     第三節 研究架構與流程 6
     第二章 文獻探討 7
     第一節 策略行銷4C理論與雲端運算服務 7
     第二節 策略行銷4C理論與企業經營 13
     第三章 雲端運算服務產業 15
     第一節 資通訊技術發展 15
     第二節 雲端運算服務產業特性探討 24
     第三節 雲端運算應用的未來發展 38
     第四章 策略行銷4C分析 43
     第一節 雲端運算服務需求者分析 43
     第二節 先行者策略行銷分析 – 以IBM為例 46
     第三節 後進者策略行銷分析 – 以HPQ為例 53
     第四節 綜合分析 61
     第五章 結論與建議 65
     第一節 研究結論 65
     第二節 研究建議 73
     參考文獻 76
     一、中文部份: 76
     二、英文部分: 79
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0096932023en_US
dc.subject (關鍵詞) 雲端服務zh_TW
dc.subject (關鍵詞) 雲端運算zh_TW
dc.subject (關鍵詞) 策略佈局zh_TW
dc.subject (關鍵詞) 策略行銷zh_TW
dc.subject (關鍵詞) Cloud Computing Serviceen_US
dc.subject (關鍵詞) Cloud Computingen_US
dc.subject (關鍵詞) Strategic Planningen_US
dc.subject (關鍵詞) Strategic Markingen_US
dc.title (題名) 雲端產業的策略行銷剖析:以IBM及HPQ為例zh_TW
dc.title (題名) Cloud computing industry strategic marketing analysis:IBM and HPQ studyen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 一、中文部份:zh_TW
dc.relation.reference (參考文獻) 1. 王建翔(2010),”雲端運算是什麼?PaaS掀起平台戰火”,電子商務時報,2010/12/06。zh_TW
dc.relation.reference (參考文獻) 2. 台灣通訊(2009),”IBM首次在台公開盤古雲端服務平台”,台灣通訊可攜式電子設計 No.49,2009/12。zh_TW
dc.relation.reference (參考文獻) 3. 朱近之與朱興等(2010),”智慧的雲端運算:成就物聯網的未來基石”,博碩出版社,2010/11。zh_TW
dc.relation.reference (參考文獻) 4. 安德魯‧麥克菲(2011),”站上雲端競爭力”,哈佛商業評論,63期,2011/11,頁69~78。zh_TW
dc.relation.reference (參考文獻) 5. 李家同(2010),”李家同:我們需要萊特希爾報告”,聯合報,2010/04/15。zh_TW
dc.relation.reference (參考文獻) 6. 李欣(2011),”雲端趨勢漸成,台灣工業電腦廠有望受惠”,華夏經緯網,2011/09/27。zh_TW
dc.relation.reference (參考文獻) 7. 余采霏(2011),”五種角度考量供應商 雲端運算服務挑選要點教戰”,2011/10/17。zh_TW
dc.relation.reference (參考文獻) 8. 何佩珊(2011),”伺服器市場發展分兩端,ODM廠抉擇漸明朗化”,財經知識庫,2011/09/28。zh_TW
dc.relation.reference (參考文獻) 9. 角川歷彥(2011),”雲端時代”,台灣角川出版,2011/02/09。zh_TW
dc.relation.reference (參考文獻) 10. 狄勒夫.霍哈等/合著(2000),”數位式競爭:全球軟體公司的致勝策略”,天下文化,2000/08/25。zh_TW
dc.relation.reference (參考文獻) 11. 沈欣蓓(2008)“HP推出3D Blade Workstation”,網路資訊,http://news.networkmagazine .com.tw/classification/server-and-storage/2008/03/13/272/,2008/03/13。zh_TW
dc.relation.reference (參考文獻) 12. 邱志聖(2007),”策略行銷分析:架構與實務應用”,二版,智勝文化。zh_TW
dc.relation.reference (參考文獻) 13. 邱志聖(2007),”行銷研究:務實與理論應用”,二版,智勝文化。zh_TW
dc.relation.reference (參考文獻) 14. 林信亨(2009),”雲端運算應用服務新趨勢”,財團法人資訊工業策進會,產業情報研究所(MIC),2009/12/04。zh_TW
dc.relation.reference (參考文獻) 15. 林志宏(2002),”產業透析-全球伺服器最新發展”,財團法人資訊工業策進會,頁2-13,2002/02。zh_TW
dc.relation.reference (參考文獻) 16. 周秉誼(2009),“雲端運算平台—Hadoop”,台灣大學計算機及網路中心電子報,第0011期,2009/12/20。zh_TW
dc.relation.reference (參考文獻) 17. 彼德‧柯林斯(2008),”惠普之道–HP的成功傳奇”,德威國際文化,2008/02。zh_TW
dc.relation.reference (參考文獻) 18. 彼德‧寇韓(2005),”網路產業金字塔的獲利模式與企業定位”,麗勤管理顧問出版,德威國際文化。zh_TW
dc.relation.reference (參考文獻) 19. 查爾斯‧巴布考克(2010),”雲端運算的經營策略”,美商麥格羅‧希爾出版,2010/10。zh_TW
dc.relation.reference (參考文獻) 20. 范榮靖、陳建豪、林珮萱(2009),”雲端運算引爆企業、生活新革命 愈雲端愈有商機”,遠見雜誌,第279期9月號。zh_TW
dc.relation.reference (參考文獻) 21. 高秀娟(2008),”雲端運算之CRM服務”,國立交通大學管理學院碩士在職專班管理科學組。zh_TW
dc.relation.reference (參考文獻) 22. 馬克‧貝尼奧夫(2011),”我如何在雲端創業: Salesforce.com貝尼奧夫雲端創業書”,財信出版,2011/03。zh_TW
dc.relation.reference (參考文獻) 23. 黃正傑、劉楚慧、王義智、李震華(2011),”資訊服務與軟體市場發展趨勢”,資策會(MIC),2011/03。zh_TW
dc.relation.reference (參考文獻) 24. 黃瑩(2009),”IBM 首次在台公開雲端服務平台”,IBM 新聞稿,2009/11/02。zh_TW
dc.relation.reference (參考文獻) 25. 黃鋰與謝雨珊(2010),”探索雲端運算市場新商機”,拓墣產業研究所,2010/07。zh_TW
dc.relation.reference (參考文獻) 26. 黃銀豪(1999),”WWW科技引進影響組織管理績效之研究”,雲林科技大學資訊管理研究所碩士論文。zh_TW
dc.relation.reference (參考文獻) 27. 張旨華(2008),”科技化服務趨勢下資服業發展契機調查報告”,資策會FIND,2008/01。zh_TW
dc.relation.reference (參考文獻) 28. 陳瀅等(2010),”雲端策略:雲端運算與虛擬化”,天下雜誌,2010/12。zh_TW
dc.relation.reference (參考文獻) 29. 陳曉莉(2009),”分析機構一致看好雲端服務遠景”,http://www.ithome.com.tw/itadm/article.php?c=53957,2009/03/16。zh_TW
dc.relation.reference (參考文獻) 30. 勞勃‧史雷特(2000),”搶救IBM–葛斯納再造藍色巨人之路”,美商麥格羅‧希爾出版,2000/02。zh_TW
dc.relation.reference (參考文獻) 31. 彭康桓(2003),”雲端商業智慧服務策略之研究”,國立交通大學商學院經營管理碩士論文。zh_TW
dc.relation.reference (參考文獻) 32. 資策會FIND (2011),”2011台灣企業雲端運算服務需求調查分析報告”,資策會,2011/10。zh_TW
dc.relation.reference (參考文獻) 33. 資策會(2011),”MIC:2012年ICT產業將貼近「雲端」發展”,電子工程專集,http://www.eettaiwan.com/ ART_8800657472_622964_NT _d907e6b7.HTM。zh_TW
dc.relation.reference (參考文獻) 34. 經濟部技術處(2011),”99年度經濟部技術處科技專案活動專輯-「雲端新科技台灣明日產業」”,經濟部技術處,P43,2011/02。zh_TW
dc.relation.reference (參考文獻) 35. 網路資訊雜誌(2011),”[HP Innovate大會]:惠普四大雲端策略 積極部署亞太市場”,網路資訊雜誌,240期11月號。zh_TW
dc.relation.reference (參考文獻) 36. 管淑平/編譯(2010),”2020年生活富比世大預言”,自由時報,2010/04/15。zh_TW
dc.relation.reference (參考文獻) 37. 趙維義(2009),”雲端運算 虛擬成真”,經濟日報,2009/01/09。zh_TW
dc.relation.reference (參考文獻) 38. 鄭君仲(2009),”雲端運算+Mobile=未來生活關鍵報告”,數位時代,2009/12/07。zh_TW
dc.relation.reference (參考文獻) 39. 慕秋水/編譯(2011),”IBM開發類比人腦的晶片 取得重大進展”,大紀元時報,2011/10/27。zh_TW
dc.relation.reference (參考文獻) 40. 謝至恩(2011),”[HP Innovate大會]:惠普四大雲端策略積極部署亞太市場”,網路資訊雜誌,240期11月號,2011/11/04。zh_TW
dc.relation.reference (參考文獻) 41. Alexa Bona、Frank Ridder(2011),”雲端服務合約必備的七項條件”,網管人雜誌,2011/10/21。zh_TW
dc.relation.reference (參考文獻) 42. Erica Ogg(2008),”惠普139億美元收購EDS”,ZDNet,2008/05/14。zh_TW
dc.relation.reference (參考文獻) 43. HP(2011),“HP 協助亞太區企業輕鬆躍上雲端”,HP官網,http://www8.hp.com/tw/zh/m/article.do?id=1107847&title=HP+%E5%8D%94%E5%8A%A9%E4%BA%9E%E5%A4%AA%E5%8D%80%E4%BC%81%E6%A5%AD%E8%BC%95%E9%AC%86%E8%BA%8D%E4%B8%8A%E9%9B%B2%E7%AB%AF,2011/10/24。zh_TW
dc.relation.reference (參考文獻) 44. IBM (2008),”串連全球雲端運算中心,推動下一波產業創新應用大未來”, IBM官網,http://www.ibm.com/news/tw/zh/2008/08/22/ t722354q72994l52.html,2008/08/22。zh_TW
dc.relation.reference (參考文獻) 45. IBM (2011),”打造智慧運算贏商機”,IBM官網,http://www-07.ibm. com /tw/blueview/ 2011oct/2.html,2011/10。zh_TW
dc.relation.reference (參考文獻) 46. ITCert 技術論壇(2011),”惠普(HP)公司介绍”, http://www.itcert. org/thread-3645-1-1.html,2011/03/15。zh_TW
dc.relation.reference (參考文獻) 47. Jill(2011),“HP FlexNetwork Architecture裝備企業策進未來”,http://marsnews.com.tw/news/496,2011/05/17。zh_TW
dc.relation.reference (參考文獻) 二、英文部分:zh_TW
dc.relation.reference (參考文獻) 1. Apache Hadoop. From: http://hadoop.apache.orgzh_TW
dc.relation.reference (參考文獻) 2. ABI research (2010), Mobile Cloud Applications: Widgets and the Apps Dilemma for Smartphones, Netbooks, Media Tablets, and Connected Mobile Devices. From: http://www.abiresearch.com/research/1003385zh_TW
dc.relation.reference (參考文獻) 3. A Bhatia (1999), Customer Relationship Management. toolbox Portal for CRM.zh_TW
dc.relation.reference (參考文獻) 4. Chris Armer (2011), Cloud Computing vs. Grid Computing, August 2011.zh_TW
dc.relation.reference (參考文獻) 5. Cloud Security Alliance (2009), Security Guidance for Critical Areas of Focus in Cloud Computing. From: http://www.cloudsecurityalliance.org/guidance/csaguide.v2.1.pdfzh_TW
dc.relation.reference (參考文獻) 6. Dean and S. Ghemawat (2004), “MapReduce: Simplified Data Processing on Large Clusters,” OSDI’04: The Sixth Symposium on Operating System Design and Implementation.zh_TW
dc.relation.reference (參考文獻) 7. D. Hamilton(2008), "Cloud computing` seen as next wave for technology investors.", Financial Post. From: http://www.financialpost.com/money/story.html?id=562877zh_TW
dc.relation.reference (參考文獻) 8. HPQ 2010 Annual Report, Pg.73-75.zh_TW
dc.relation.reference (參考文獻) 9. HPQ 2010 10-K Form, Pg.49.zh_TW
dc.relation.reference (參考文獻) 10. M. Harries (2009). IT in the Clouds. From:zh_TW
dc.relation.reference (參考文獻) http://www.slideshare.net/michaelharriescitrix/cloud-computing-and-citrix-c3-july-2009.zh_TW
dc.relation.reference (參考文獻) 11. M. Armbrust, A. Fox, R. Griffith, A. D., Joseph, R. H. Katz, A. Kowinski., G. Lee, D.A. Patterson, A. Rabkin,I. Stoica, and M. Zaharia(2009), “Above the Clouds: Aberkeley View of Cloud Computing,” Electrical Engineering and Computer Sciences, No. UCB/EECS-2009-28. Feb. 10, 2009.zh_TW
dc.relation.reference (參考文獻) 12. Peter Mell and Timothy Grance (2011), The NIST Definition of Cloud Computing, September 2011. From:zh_TW
dc.relation.reference (參考文獻) http://csrc.nist.gov/publications/nistpubs/800-145/SP800-145.pdfzh_TW
dc.relation.reference (參考文獻) 13. Robert P. Mahowald (2011), Market Analysis Perspective: Worldwide SaaS & Cloud Services 2010: New Models for Delivering Software.zh_TW
dc.relation.reference (參考文獻) 14. R. Buyya, C. S. Yeo, and S. Venugopal (2008), “Market-Oriented Cloud Computing: Vision, Hype, and Reality for Delivering IT Services as Computing Utilities,” IEEE International Conference on High Performance Computing and Communications, pp.5-13, 2008.zh_TW
dc.relation.reference (參考文獻) 15. T. Abe (2005). What is service science? Tokyo: The Fujitsu Research Institute Economic Research Center.zh_TW
dc.relation.reference (參考文獻) 16. The Seven Standards of Cloud Computing Service Delivery. From:zh_TW
dc.relation.reference (參考文獻) http://www.salesforce.com/assets/pdf/datasheets/SevenStandards.pdf.zh_TW
dc.relation.reference (參考文獻) 17. Venkatesh, V., Morris, M.G., Davis, G.B., and Davis, F.D. (2003). "User acceptance of information technology: Toward a unified view." MIS Quarterly 27(3): 425-478.zh_TW
dc.relation.reference (參考文獻) 18. What is Web 2.0. From:zh_TW
dc.relation.reference (參考文獻) http://tim.oreilly.com/news/2005/09/30/what-is-web-20.htmlzh_TW
dc.relation.reference (參考文獻) 19. W. Vogels (2008), “A Head in Clouds- The Power of Infrastructure as a Service,” The First Workshop on Cloud Computing and in Applications. 2008.zh_TW