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題名 優質學校品質管理指標建構之研究 作者 陳木金;楊念湘 貢獻者 師資培育中心 關鍵詞 優質學校
品質管理日期 2011-10 上傳時間 6-Aug-2012 16:15:57 (UTC+8) Publisher 首府大學 摘要 本研究首先探討優質學校與品質管理之內涵，發展建構一套「優質學校品質管理指標」，內涵包括：1.建立學校全面品質管理的計畫或方案；2.擬定品質管理的標準作業流程；3.建立溝通管道及主動服務機制；4.落實品質管理的回饋評核機制；5.建立以需求與滿意為導向的服務等五個層面，共29項指標。其次，本研究針對指標之信度與效度考驗，抽樣98位臺北市國民中小學學校行政人員（包括校長、主任、組長）為研究對象，結果發現29項指標的決斷值均大於5，顯示本研究之鑑別度佳；抽出5個因素，解釋總變異量為77.12%，顯示本研究之建構效度良好；信度分析的Cronbach’s α係數皆大於 .92，顯示本研究之信度佳。第三，本研究為了進一步瞭解「優質學校品質管理指標」的適切度，再抽取135位臺北市國民中小學學校行政人員為研究對象，進行驗證性因素分析，發現本研究建構之指標在整體適配度、比較適配度、精簡適配度、基本適配度及內在適配度皆良好，表示優質學校品質管理指標的建構效度佳，適合作為推動優質學校經營及建立我國國民中小學優質學校品質管理指標之參考。 關聯 教育學術彙刊 (民國一ＯＯ年)，第3輯第2期 第 57~80頁 描述 The study of constructing quality management indicators in quality school The main purpose of this study was to investigate quality school and quality management and construct quality management indicators in quality school which consisted of five dimensions: 1.establishing the plans or programs of total quality management in schools, 2.drawing up the standard operation procedure of quality management, 3.establishing the communication channel and the mechanism of initiative service, 4.carrying out the mechanism of quality management which can offer evaluation and feedback, and 5. establishing the services which take the demand and satisfaction as the guidance. Secondly, this study focuses on the reliability and validity of indicators, sampling 98 school administrative personnel of elementary and middle schools in Taipei city (concluding principals, directors, and group leaders). We found that the critical ratio of 29 indicators were greater than 5, and the discriminate of this study was good. We extracted five factors in which the total variance was 77.12%, and the construct validity of this study was good. The Cronbach`s α coefficients of reliability analysis were greater than .92, and the reliability of this study was good. Third, in order to learn more the "quality management indicators in quality school", we sampled 135 school administrative personnel of elementary and middle schools in Taipei city, and conducted the confirmatory factor analysis. Finally, acquired data was analyzed by statistical methods and the main findings were found as follows: 1.The result of critical ratio analysis was good. 2.The result of reliability analysis was good. 3.The inventory had good suitability and fitness of the dimensions and items. Thus, the quality management indicators in quality school constructed by this study were good checklists for the management of quality school and also could serve as the references of establishing the quality management indicators in elementary and middle schools. 資料類型 article dc.contributor 師資培育中心 en dc.creator (作者) 陳木金;楊念湘 zh_TW dc.date (日期) 2011-10 - dc.date.accessioned 6-Aug-2012 16:15:57 (UTC+8) - dc.date.available 6-Aug-2012 16:15:57 (UTC+8) - dc.date.issued (上傳時間) 6-Aug-2012 16:15:57 (UTC+8) - dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/53329 - dc.description (描述) The study of constructing quality management indicators in quality school The main purpose of this study was to investigate quality school and quality management and construct quality management indicators in quality school which consisted of five dimensions: 1.establishing the plans or programs of total quality management in schools, 2.drawing up the standard operation procedure of quality management, 3.establishing the communication channel and the mechanism of initiative service, 4.carrying out the mechanism of quality management which can offer evaluation and feedback, and 5. establishing the services which take the demand and satisfaction as the guidance. Secondly, this study focuses on the reliability and validity of indicators, sampling 98 school administrative personnel of elementary and middle schools in Taipei city (concluding principals, directors, and group leaders). We found that the critical ratio of 29 indicators were greater than 5, and the discriminate of this study was good. We extracted five factors in which the total variance was 77.12%, and the construct validity of this study was good. The Cronbach`s α coefficients of reliability analysis were greater than .92, and the reliability of this study was good. Third, in order to learn more the "quality management indicators in quality school", we sampled 135 school administrative personnel of elementary and middle schools in Taipei city, and conducted the confirmatory factor analysis. Finally, acquired data was analyzed by statistical methods and the main findings were found as follows: 1.The result of critical ratio analysis was good. 2.The result of reliability analysis was good. 3.The inventory had good suitability and fitness of the dimensions and items. Thus, the quality management indicators in quality school constructed by this study were good checklists for the management of quality school and also could serve as the references of establishing the quality management indicators in elementary and middle schools. en dc.description.abstract (摘要) 本研究首先探討優質學校與品質管理之內涵，發展建構一套「優質學校品質管理指標」，內涵包括：1.建立學校全面品質管理的計畫或方案；2.擬定品質管理的標準作業流程；3.建立溝通管道及主動服務機制；4.落實品質管理的回饋評核機制；5.建立以需求與滿意為導向的服務等五個層面，共29項指標。其次，本研究針對指標之信度與效度考驗，抽樣98位臺北市國民中小學學校行政人員（包括校長、主任、組長）為研究對象，結果發現29項指標的決斷值均大於5，顯示本研究之鑑別度佳；抽出5個因素，解釋總變異量為77.12%，顯示本研究之建構效度良好；信度分析的Cronbach’s α係數皆大於 .92，顯示本研究之信度佳。第三，本研究為了進一步瞭解「優質學校品質管理指標」的適切度，再抽取135位臺北市國民中小學學校行政人員為研究對象，進行驗證性因素分析，發現本研究建構之指標在整體適配度、比較適配度、精簡適配度、基本適配度及內在適配度皆良好，表示優質學校品質管理指標的建構效度佳，適合作為推動優質學校經營及建立我國國民中小學優質學校品質管理指標之參考。 en dc.format.extent 432943 bytes - dc.format.mimetype application/pdf - dc.language zh_TW en dc.language.iso en_US - dc.publisher (Publisher) 首府大學 en dc.relation (關聯) 教育學術彙刊 (民國一ＯＯ年)，第3輯第2期 第 57~80頁 en dc.subject (關鍵詞) 優質學校 en dc.subject (關鍵詞) 品質管理 en dc.title (題名) 優質學校品質管理指標建構之研究 zh_TW dc.type (資料類型) article en
