| dc.contributor | 國立政治大學科技管理研究所 | en_US |
| dc.contributor | 行政院國家科學委員會 | en_US |
| dc.creator (作者) | 蕭瑞麟 | zh_TW |
| dc.date (日期) | 2009 | en_US |
| dc.date.accessioned | 24-Oct-2012 09:27:27 (UTC+8) | - |
| dc.date.available | 24-Oct-2012 09:27:27 (UTC+8) | - |
| dc.date.issued (上傳時間) | 24-Oct-2012 09:27:27 (UTC+8) | - |
| dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/53981 | - |
| dc.description.abstract (摘要) | 本專書計畫探討科技如何意外地帶來服務創新。一套用來派遣車輛給乘客的簡單系統，最終引發計程車司機的工作轉型與科技意會的昇華。本書分析使用者對科技的感覺以及對工作的感受。本書介紹一項很重要的科技創新：衛星派遣系統。這是一種行動派遣服務，是觸發未來物流服務創新的重要武器。本書的重點是以科技意會（technology sensemaking）理論為主軸，分析如此把人的思考（意會）與行動（工作實務）結合一起來分析，是組織學理論上一項突破。本書分析如何以工作脈絡來尋找科技創新的靈感，並探索服務創新的實務作法。 | - |
| dc.description.abstract (摘要) | This book examines how technology may bring about service innovation, accidentally. A system that is used for vehicle dispatch eventually trigger taxi-drivers’ work transformation and various ways to make sense of technology. It analyzes how users make sense of technology and prior experience in work. We introduce satellite dispatch systems, which is a type of location-based service facilitating effective supply chain services. Taking the lens of technology sensemaking, we examine users’ cognition and their work practices so as to identify opportunities in for service innovation. | - |
| dc.language.iso | en_US | - |
| dc.relation (關聯) | 應用研究 | en_US |
| dc.relation (關聯) | 學術補助 | en_US |
| dc.relation (關聯) | 研究期間:9808~ 9907 | en_US |
| dc.relation (關聯) | 研究經費:235仟元 | en_US |
| dc.subject (關鍵詞) | 科技意會;服務創新;工作實務;衛星派遣 | en_US |
| dc.subject (關鍵詞) | Technology Sensemaking; Service Innovation; Work Practice; Satellite Dispatch Systems | - |
| dc.title (題名) | 科技意會與創新 | zh_TW |
| dc.title.alternative (其他題名) | Tech Sensemaking and Innovation | en_US |
| dc.type (資料類型) | report | en |
