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題名 綠色供應鏈中，供應商管理方法對交換成本 影響之探討—以台灣電子製造業為例
The effect of supplier management practices on exchange costs in green supply chain—an empirical study on Taiwan’s electronics manufacturing industry作者 林筱雯
Lin, Hsiao Wen貢獻者 羅明琇
Lo, Sonia M.
林筱雯
Lin, Hsiao Wen關鍵詞 綠色供應鏈管理
依賴程度
積極度
供應商管理
交換成本日期 2011 上傳時間 30-Oct-2012 10:10:11 (UTC+8) 摘要 由於環境保護議題的興起，以歐盟為首，各國對電子相關產品相繼遞出各種法規限制，企業為了因應綠色潮流與各國法規之要求，與供應商體系的緊密配合更顯重要，在此情境之下，企業如何選擇供應商管理的方法，與供應商共同面對綠色趨勢與漸趨嚴苛的法規規定，並且同時避免在交易過程中所衍生出的各種阻礙廠商之間交易效率的成本是本研究之研究重點。本研究從綠色供應鏈管理的角度出發，以台灣電子製造業為研究對象，了解企業對關鍵零組件供應商的依賴程度、企業本身投入綠色活動的積極度，兩者對供應商管理方法的選擇、以及企業與供應商交易的過程中所衍生的各種交換成本，即外顯單位效益成本、資訊搜尋成本、道德危機成本與專屬資產陷入成本之影響，並進一步找出對這四個交換成本有顯著影響的供應商管理方法為何。本研究採用問卷調查的方式，以1263家的台灣電子業上市公司作為抽樣對象，於回收的173份有效樣本之統計分析結果顯示：企業對關鍵零組件供應商的依賴程度、以及企業本身投入綠色活動的積極度，兩者會造成企業在選擇供應商管理方法上有所不同，因而對交換成本有不同程度之影響。當企業投入綠色活動的意願愈高，愈會選擇多種的供應商管理方法來加強對供應商的控制，藉以確保供應商提供的商品能符合企業的需求，而這類型的企業在與供應商交易的過程中，總體的交換成本是相對較低的；相反地，當企業較不積極地投入綠色相關的活動時，也會較不投入於供應商管理，總體的交換成本較高，特別是在企業對供應商的依賴程度愈低時，整體的交換成本愈高。而在供應商管理方法中，最能有效降低交換成本的方法為「關係品質」，即企業與供應商之間擁有共同的目標、將品質列為優先考量、彼此之間存在信任、並且了解雙方的需求。 參考文獻 Baker, T. L., Simpson, P. M., and Siguaw, J. A. (1999). "The impact of suppliers` perceptions of reseller market orientation on key relationship constructs. " Academy of Marketing Science Journal, 27(1), 50-57.Barratt, M. (2004). 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Supply Chain Management, 15(4), 306-319.余民寧, and 李仁豪. (2006). "調查方式與問卷長短對回收率與調查內容影響之研究." 當代教育研究季刊, 14(3), 127-168.邱志聖. (2011). 策略行銷分析：架構與實務應用: 智勝文化事業有限公司.邱皓政. (2010). 量化研究與統計分析：SPSS(PASW)資料分析範例與解析, 台北市: 五南. 描述 碩士
國立政治大學
企業管理研究所
99355014
100資料來源 http://thesis.lib.nccu.edu.tw/record/#G0099355014 資料類型 thesis dc.contributor.advisor 羅明琇 zh_TW dc.contributor.advisor Lo, Sonia M. en_US dc.contributor.author (Authors) 林筱雯 zh_TW dc.contributor.author (Authors) Lin, Hsiao Wen en_US dc.creator (作者) 林筱雯 zh_TW dc.creator (作者) Lin, Hsiao Wen en_US dc.date (日期) 2011 en_US dc.date.accessioned 30-Oct-2012 10:10:11 (UTC+8) - dc.date.available 30-Oct-2012 10:10:11 (UTC+8) - dc.date.issued (上傳時間) 30-Oct-2012 10:10:11 (UTC+8) - dc.identifier (Other Identifiers) G0099355014 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/54155 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 企業管理研究所 zh_TW dc.description (描述) 99355014 zh_TW dc.description (描述) 100 zh_TW dc.description.abstract (摘要) 由於環境保護議題的興起，以歐盟為首，各國對電子相關產品相繼遞出各種法規限制，企業為了因應綠色潮流與各國法規之要求，與供應商體系的緊密配合更顯重要，在此情境之下，企業如何選擇供應商管理的方法，與供應商共同面對綠色趨勢與漸趨嚴苛的法規規定，並且同時避免在交易過程中所衍生出的各種阻礙廠商之間交易效率的成本是本研究之研究重點。本研究從綠色供應鏈管理的角度出發，以台灣電子製造業為研究對象，了解企業對關鍵零組件供應商的依賴程度、企業本身投入綠色活動的積極度，兩者對供應商管理方法的選擇、以及企業與供應商交易的過程中所衍生的各種交換成本，即外顯單位效益成本、資訊搜尋成本、道德危機成本與專屬資產陷入成本之影響，並進一步找出對這四個交換成本有顯著影響的供應商管理方法為何。本研究採用問卷調查的方式，以1263家的台灣電子業上市公司作為抽樣對象，於回收的173份有效樣本之統計分析結果顯示：企業對關鍵零組件供應商的依賴程度、以及企業本身投入綠色活動的積極度，兩者會造成企業在選擇供應商管理方法上有所不同，因而對交換成本有不同程度之影響。當企業投入綠色活動的意願愈高，愈會選擇多種的供應商管理方法來加強對供應商的控制，藉以確保供應商提供的商品能符合企業的需求，而這類型的企業在與供應商交易的過程中，總體的交換成本是相對較低的；相反地，當企業較不積極地投入綠色相關的活動時，也會較不投入於供應商管理，總體的交換成本較高，特別是在企業對供應商的依賴程度愈低時，整體的交換成本愈高。而在供應商管理方法中，最能有效降低交換成本的方法為「關係品質」，即企業與供應商之間擁有共同的目標、將品質列為優先考量、彼此之間存在信任、並且了解雙方的需求。 zh_TW dc.description.tableofcontents 摘要 i圖表目錄 iv附錄圖表目錄 vi第一章 緒論 11.1 研究背景與動機 11.2 研究目的 21.3 研究內容 3第二章 文獻回顧 42.1 綠色供應鏈管理(Green Supply Chain Management) 42.2 環境管理之態度 52.3 供應商與買方關係(Supplier-Buyer Relationship) 72.4 供應商管理方法(Supplier Management Practices) 92.5 供應商管理方法對績效的影響 162.6 交換成本(Exchange Cost) 17第三章 研究方法 203.1 研究架構 203.2 研究假設 213.3 研究對象 223.4 研究工具 233.5 研究實施程序 413.6 資料處理 43第四章 施測結果 444.1 樣本基本資料分析 444.2 常態檢定 454.3 離群值檢定 464.4 信度分析 464.5 效度分析 48第五章 研究分析與探討 565.1 買方與供應商關係之分類 575.2 供應商管理方法的選擇 595.3 交換成本 665.4 供應商管理方法對交換成本的影響 72第六章 結論與建議 756.1 研究發現 756.2 管理意涵 786.3 研究貢獻 796.4 研究限制與未來發展建議 80參考文獻 81附錄一：專家效度測試I 89附錄二：專家效度測試II 92附錄三：前測問卷 95附錄四：前測結果之統計分析 101附錄五：正式問卷 137附錄六：預檢資料 142附錄七：正式問卷之統計分析 159 zh_TW dc.language.iso en_US - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0099355014 en_US dc.subject (關鍵詞) 綠色供應鏈管理 zh_TW dc.subject (關鍵詞) 依賴程度 zh_TW dc.subject (關鍵詞) 積極度 zh_TW dc.subject (關鍵詞) 供應商管理 zh_TW dc.subject (關鍵詞) 交換成本 zh_TW dc.title (題名) 綠色供應鏈中，供應商管理方法對交換成本 影響之探討—以台灣電子製造業為例 zh_TW dc.title (題名) The effect of supplier management practices on exchange costs in green supply chain—an empirical study on Taiwan’s electronics manufacturing industry en_US dc.type (資料類型) thesis en dc.relation.reference (參考文獻) Baker, T. 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