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題名 以複雜科學觀點探討企業內部創業
Exploring intrapreneurship from complexity science perspective
作者 嚴倢妤
Yen, Chieh Yu
貢獻者 吳豐祥
Wu, Feng Hsiang
嚴倢妤
Yen, Chieh Yu
關鍵詞 內部創業
複雜理論
奇異吸子
台灣科技業
Intrapraneurship
Complexity Science
Strange Attractor
High-tech Industry
日期 2011
上傳時間 1-Mar-2013 09:24:39 (UTC+8)
摘要 在變動劇烈的企業經營環境之下，內部創業是帶動公司成長的重要選項。台灣的產業經營環境中，以高科技業廠商面臨的經營環境變遷最為快速、產品生命週期最為短暫，也是台灣眾多產業中，相對高比例的以內部創業持續支持企業發展的多數，但是過往的創業與內部創業相關研究，多將創業議題視為靜態主體，不過進行內部創業的企業，因為複雜的管理流程與管理因素之變化，以動態與整體性的理論重新思考更能呈現其真義，並能提供實質的運作建議。具有動態與整體性特質的理論觀點中，複雜性科學可以詮釋非線性動態系統的演化歷程，並可以呈現系統於外在資訊輸入之下的變動，以跨層次互動所呈現的整體模態，以「過程」角度呈現內部創業研究中的企業面對環境變化之動態調適，讓企業的內部創業演變歷程更為清晰。
本研究以複雜科學作為內部創業探討的研究基礎，除了以「系統」、「動態」與「調適」等觀點為基礎外，進一步將混沌理論中的奇異吸子(strange attractor)納入探討；並從複雜科學觀點中，萃取出影響系統動態運作流程的關鍵要素：「資訊評估」、「調適性張力」、「新創事業建構」、「網絡連結」與「合作網絡確立」等五大步驟，對應企業內部創業的流程。本研究以此理論模式為主軸，進行個案選擇、訪談以及資料蒐集，對台灣四家高科技業廠商進行深入訪談，了解其內部創業過程與複雜科學觀點的對應性，以及在此對應的新觀點中內部創業之關鍵成功因素。
本研究所得到的主要結論如下：
1. 台灣科技業廠商推行內部創業的過程可用複雜科學觀點對應之。
2. 台灣科技業廠商會以調適性張力狀態作為推行內部創業的契機。
3. 台灣科技業廠商成功發展內部創業之關鍵在於流程中的資源分配。
4. 台灣科技業廠商再創後續新事業時，會受到員工個人熱忱與對新事業認同感之影響。
5. 台灣科技業廠商內部創業領導者的層級會影響新創事業發展。
6. 台灣科技業廠商會複製成功經驗發展後續的新創事業。
7. 台灣科技業廠商在公司規模擴張時，會重新設計新創事業發展模式。
本論文最後說明研究結果的學術貢獻，並針對實務與後續研究提出相關建議。
Intrapreneurship is a pivotal way for enterprises creating another way to support their continuous growth. Intrapreneurship could help large-scaled enterprises to break through the problems of rigid organizational culture and management. In the industrial environment of Taiwan, high-tech companies are confronted with varied business situation and the shortest product life cycle; these conditions have urged high-tech companies in Taiwan into executing intrapreneurship to ensure their future profit. Review researches related to intrapreneurship, most of them use the static view to describe it. However, due to the complication and the change of crucial factors in management process, the dynamic and holism view could better present the evolution process of nonlinear dynamic systems. Besides, this kind point of view could show the pattern of cross-level interaction and the dynamic adaption during the process of intrapraneurship; both could make the realization of intrapraneurship much clear.
This paper is based on complexity science. In addition to use the viewpoint of “systematic,” “dynamic” and “adaption,” this paper also brings in the viewpoint of “strange attractor.” This paper extracts key factors which affect dynamic system operation, and classifies them into five steps: “information evaluation,” “adaptive tension,” “new business construction,” “network connection” and “establishment of cooperation networks,” in order to correspond the process of intrapraneurship in enterprises. Based on this framework, this paper presents interview results of four high-tech companies in Taiwan, and finds key factors which could help the realization of intrapraneurship in this new perspect.
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描述 碩士
國立政治大學
科技管理研究所
99359006
100
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0099359006
資料類型 thesis
dc.contributor.advisor 吳豐祥zh_TW
dc.contributor.advisor Wu, Feng Hsiangen_US
dc.contributor.author (Authors) 嚴倢妤zh_TW
dc.contributor.author (Authors) Yen, Chieh Yuen_US
dc.creator (作者) 嚴倢妤zh_TW
dc.creator (作者) Yen, Chieh Yuen_US
dc.date (日期) 2011en_US
dc.date.accessioned 1-Mar-2013 09:24:39 (UTC+8)-
dc.date.available 1-Mar-2013 09:24:39 (UTC+8)-
dc.date.issued (上傳時間) 1-Mar-2013 09:24:39 (UTC+8)-
dc.identifier (Other Identifiers) G0099359006en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/57042-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 科技管理研究所zh_TW
dc.description (描述) 99359006zh_TW
dc.description (描述) 100zh_TW
dc.description.abstract (摘要) 在變動劇烈的企業經營環境之下，內部創業是帶動公司成長的重要選項。台灣的產業經營環境中，以高科技業廠商面臨的經營環境變遷最為快速、產品生命週期最為短暫，也是台灣眾多產業中，相對高比例的以內部創業持續支持企業發展的多數，但是過往的創業與內部創業相關研究，多將創業議題視為靜態主體，不過進行內部創業的企業，因為複雜的管理流程與管理因素之變化，以動態與整體性的理論重新思考更能呈現其真義，並能提供實質的運作建議。具有動態與整體性特質的理論觀點中，複雜性科學可以詮釋非線性動態系統的演化歷程，並可以呈現系統於外在資訊輸入之下的變動，以跨層次互動所呈現的整體模態，以「過程」角度呈現內部創業研究中的企業面對環境變化之動態調適，讓企業的內部創業演變歷程更為清晰。
本研究以複雜科學作為內部創業探討的研究基礎，除了以「系統」、「動態」與「調適」等觀點為基礎外，進一步將混沌理論中的奇異吸子(strange attractor)納入探討；並從複雜科學觀點中，萃取出影響系統動態運作流程的關鍵要素：「資訊評估」、「調適性張力」、「新創事業建構」、「網絡連結」與「合作網絡確立」等五大步驟，對應企業內部創業的流程。本研究以此理論模式為主軸，進行個案選擇、訪談以及資料蒐集，對台灣四家高科技業廠商進行深入訪談，了解其內部創業過程與複雜科學觀點的對應性，以及在此對應的新觀點中內部創業之關鍵成功因素。
本研究所得到的主要結論如下：
1. 台灣科技業廠商推行內部創業的過程可用複雜科學觀點對應之。
2. 台灣科技業廠商會以調適性張力狀態作為推行內部創業的契機。
3. 台灣科技業廠商成功發展內部創業之關鍵在於流程中的資源分配。
4. 台灣科技業廠商再創後續新事業時，會受到員工個人熱忱與對新事業認同感之影響。
5. 台灣科技業廠商內部創業領導者的層級會影響新創事業發展。
6. 台灣科技業廠商會複製成功經驗發展後續的新創事業。
7. 台灣科技業廠商在公司規模擴張時，會重新設計新創事業發展模式。
本論文最後說明研究結果的學術貢獻，並針對實務與後續研究提出相關建議。		zh_TW
dc.description.abstract (摘要) Intrapreneurship is a pivotal way for enterprises creating another way to support their continuous growth. Intrapreneurship could help large-scaled enterprises to break through the problems of rigid organizational culture and management. In the industrial environment of Taiwan, high-tech companies are confronted with varied business situation and the shortest product life cycle; these conditions have urged high-tech companies in Taiwan into executing intrapreneurship to ensure their future profit. Review researches related to intrapreneurship, most of them use the static view to describe it. However, due to the complication and the change of crucial factors in management process, the dynamic and holism view could better present the evolution process of nonlinear dynamic systems. Besides, this kind point of view could show the pattern of cross-level interaction and the dynamic adaption during the process of intrapraneurship; both could make the realization of intrapraneurship much clear.
This paper is based on complexity science. In addition to use the viewpoint of “systematic,” “dynamic” and “adaption,” this paper also brings in the viewpoint of “strange attractor.” This paper extracts key factors which affect dynamic system operation, and classifies them into five steps: “information evaluation,” “adaptive tension,” “new business construction,” “network connection” and “establishment of cooperation networks,” in order to correspond the process of intrapraneurship in enterprises. Based on this framework, this paper presents interview results of four high-tech companies in Taiwan, and finds key factors which could help the realization of intrapraneurship in this new perspect.		en_US
dc.description.tableofcontents 第一章 緒論 1
第一節、研究背景與動機 1
第二節、研究目的與問題 3
第三節、研究範圍 3
第四節、研究流程 4

第二章 文獻探討 6
第一節、內部創業 6
一、內部創業的定義 6
二、內部創業的功用 7
三、內部創業的流程 9
四、內部創業發展特質 11
第二節、創業績效衡量 14
一、創業績效定義 14
二、衡量創業績效之原因 14
三、績效衡量標準之發展 15
第三節、網絡理論 20
一、網絡定義 20
二、網絡型態 21
三、網絡合作關係 22
第四節、複雜理論 24
一、理論簡述 24
二、理論演進與重要觀點呈現 25
三、複雜性科學典範 27
第五節、複雜調適觀點與內部創業之理論整合 36
一、遠離均衡 36
二、奇異吸子建構 37
三、基模互動 39
四、正/負向回饋與自我組織 40
五、突現與混沌邊緣 41
第六節、小結 42



第三章 研究設計 43
第一節、研究架構 43
一、詮釋觀念說明 43
二、架構建立 45
三、操作性定義 48
第二節、研究方法 53
第三節、研究對象 53
第四節、資料蒐集方法 54
第五節、研究限制 56

第四章 個案訪談 57
第一節、 宏碁集團 57
一、公司發展與沿革 57
二、內部創業歷程 61
三、單一個案分析 65
第二節、 華碩電腦 67
一、公司發展與沿革 67
二、內部創業歷程 71
三、單一個案分析 83
第三節、 聯華電子 85
一、公司發展與沿革 85
二、內部創業歷程 92
三、單一個案分析 98
第四節、 研華科技 103
一、公司發展與沿革 103
二、內部創業歷程 108
三、單一個案分析 115
第五節、個案彙整與分析 121
一、個案背景說明與比較 121
二、個案內部創業流程整理比較 123

第五章 研究命題與討論 143
第一節、構面連結詮釋 143
一、資訊取得與調適性張力之形成 143
二、調適性張力狀態與新創事業建構 146
三、新創事業建構與其發展 148
四、新創事業發展與創新模式的建立和認同 153
五、創新模式建立和認同與新創事業建構 155
第二節、資訊取得 157
一、資訊評估 157
二、資訊管道 159
第二節、調適性張力 161
第三節、新創事業建構 164
一、價值承諾 164
二、願景理念 167
三、資源豐富度 169
第四節、網絡連結與合作網絡建立 172
一、資源遞移 172
二、網路中心 175
三、創新績效 177
四、資源重置 180
第五節、其他發現 183

第六章 研究結論與建議 196
第一節、研究結論 196
第二節、學術貢獻 198
第三節、實務建議 199
第四節、後續研究建議 201

參考文獻 202		zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0099359006en_US
dc.subject (關鍵詞) 內部創業zh_TW
dc.subject (關鍵詞) 複雜理論zh_TW
dc.subject (關鍵詞) 奇異吸子zh_TW
dc.subject (關鍵詞) 台灣科技業zh_TW
dc.subject (關鍵詞) Intrapraneurshipen_US
dc.subject (關鍵詞) Complexity Scienceen_US
dc.subject (關鍵詞) Strange Attractoren_US
dc.subject (關鍵詞) High-tech Industryen_US
dc.title (題名) 以複雜科學觀點探討企業內部創業zh_TW
dc.title (題名) Exploring intrapreneurship from complexity science perspectiveen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 英文文獻
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