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題名 結合行動與社交─從智慧型手機看年輕世代社交溝通的轉變
Mobile and Social - Exploring smart phone interpersonal communication in youth generation
作者 郭馨棻
Kuo, Hsin Fen
貢獻者 張寶芳
郭馨棻
Kuo, Hsin Fen
關鍵詞 智慧型手機
社交媒介
人際溝通
共在儀式性
網絡個人主義
smart phone
social media
interpersonal communication
co-present ritual
networked individualism
日期 2012
上傳時間 3-Jun-2013 17:48:37 (UTC+8)
摘要 當代與新媒體相關的傳播研究其實相當豐富，尤其隨著手機科技的發展，手機介入日常生活對人們產生重要影響，並且改變了人類的溝通行為與習慣，對此社會學與傳播學界均提出細膩的反思與探討。

隨著智慧型手機日益普及，本研究以智慧型手機為核心，期盼能夠瞭解智慧型手機對於人際溝通帶來的改變。當科技允諾智慧型手機成為「微型電腦」，部分過去人們習慣於電腦介面操作的通訊軟體與溝通行為也因此轉移至手上的通訊設備中，研究者因而對於結合「行動」與「社交」特性的智慧型手機應用感到好奇，想更仔細地了解智慧型手機的出現，為人與人之間的溝通帶來何種轉變。

研究發現，智慧型手機在承續過去關於手機與溝通的研究外，也形塑出不同於傳統手機的特質，其轉變可透過文獻與本研究的相互對話，看出人們使用智慧型手機溝通時，在社交圈特性與共在儀式性的不同，以此描繪出智慧型手機於人際溝通中所扮演的角色。
As the development of mobile communication technology, mobile phones almost become an indispensable tool for everyone. People feel that mobile communication has a major impact, changing human communication behavior and habits. It raised rich discussion in sociology and communication field.

This study focus on the smart phone interpersonal communication. As it was called "mini-computer", some people transferred their communication behavior from computer to smart phone. This study thus exploring how will people change their communication habits when the smart phone combines the characteristics of "mobile" and "social".

This study found that the smart phone interpersonal communication not only inherits past research on mobile phones, it also shapes different communication behaviors. Through this article, it gives the picture of social life and co-present ritual around smart phone interpersonal communication.
參考文獻 Arminen, I.& Weilenmann, A. (2009). Mobile presence and intimacy—Reshaping social actions in mobile contextual configuration. Journal of Pragmatics, 41, 1905-1923.

Baron, N.S. & Hård af Segerstad, Y. (2010) . Cross-cultural patterns in mobile phone use: public space and reachability in Sweden, the USA, and Japan. New Media & Society,12(1):13-34.

Castells, M.( 2000). The Rise of the Network Society (second edtion). Blackwell Publishers.

Castells, M. (2007). Mobile communication and society: A global perspective : a project of the Annenberg Research Network on international communication. Cambridge, Mass: MIT Press.

Chen, W. & Wellman, B. (2004) .The global digital divide within and between countries. IT & Society, 1(7):39-45.

Cyra, D.,Hassanein, K., Head, M. & Ivanov, A. (2007). The role of social presence in establishing loyalty in e-Service environments. Interacting with Computers, 19(1):43-56.

Fulk, J. (1993). Social construction of communication technology. Academy of Management Journal, 36, 921-950.

Greenhow, C. & Robelia, B. (2009). Old Communication, New Literacies: Social Network Sites as Social Learning Resources. Journal of Computer-Mediated Communication. 14(4):1130-1161.

Gibbs, N. (2012, August 27). Your Life is Fully Mobile. Time. 180(8): 31-37.

Habuchi, I. (2005), Accelerating Reflexivity, in Personal, Portable, Pedestrian: Mobile Phones in Japanese Life. edited by Ito, M., Okabe, D.& Matsuda, M. Matsuda. Cambrige: MIT Press.

Himmelsbach, T. (2012). A Survey on Today`s Smartphone Usage, GRIN Verlag.

Hjorth, L., Burgess, J. & Richardson, I. (2012). Studying mobile media: Cultural technologies, mobile communication, and the iPhone. New York, NY: Routledge.

Hunt, D., Atkin, D. & Krishnan, A.(2012). The Influence of Computer-Mediated Communication Apprehension on Motives for Facebook Use, Journal of Broadcasting & Electronic Media. 56(2):187-202.

Hutchby, I.(2001). Technologies, texts and affordances. Sociology,35, 441-456.

Ito, M. & Okabe, D. (2005). Intimate Connections: Contextualizing Japanese Youth and Mobile Messaging. In L. P. a. A. T. R. Harper (Ed.), The Inside Text Social, Cultural and Design Perspectives on SMS: Oxford University Press.

Ito, M., Okabe, D. & Matsuda, M. (Eds.). (2005). Personal, Portable, Pedestrian: Mobile Phones in Japanese Life. Cambridge: MIT Press.

Karim, S.A. & Oyefolahan, I.O. (2009), Mobile Phone Appropriation: Exploring Differences in terms of Age, Gender and Occupation, presented in the 6th International Conference on Information Technology and Applications.

Katz, J.E. & Aakhus. M.A. (2002), Perpetual contact: Mobile Communication, Private Talk, Public Performance. Massachusetts: Cambridge University Press.

Kato, H. (2005). Japanese Youth and the Imagining of Keitai. In Ito, Okabe, Matsuda(eds), Personal, Portable, Pedestrian. (103-119)Cambridge: MIT Press.

Kim, H., Kim, G. J., Park, H. W. & Rice, R. E. (2007) . Configurations of Relationships in Different Media: FtF, Email, Instant Messenger, Mobile Phone, and SMS. Journal of Computer-Mediated Communication, 12, 1183-1207.

lshii, K.(2006). Implications of Mobility: The Uses of Personal Communication Media in Everyday Life. Journal of Communication,56, 346-365.

Lee, Dong-Hoo (2012), In bed with the iphone: the iphone and hypersociality in Korea, in Studing Mobile Media, 64-81.

Ling, R. S. (2008). New tech, new ties: How mobile communication is reshaping social cohesion. Cambridge, Mass: MIT Press.

Ling, R. S. (2004). The mobile connection: The cell phone`s impact on society. San Francisco, CA: Morgan Kaufmann.

Licoppe, C., & Smoreda, Z. (2005). Are social networks technologically embedded? How networks are changing today with changes in communication technology. Social Networks, 27(4), 317–335.

Miyata, K., Boase, J., Wellman, B.& Ikeda, K.（2004）. The Mobile-izing Japanese: Connecting to the Internet by PC and Webphone in Yamanashi. in Ito, M., Okabe, D. & Matsuda, M. (Eds.). Personal, Portable, Pedestrian: Mobile Phones in Japanese Life. (143-164) Cambridge: MIT Press.

Nielsen P. & Fjuk A. (2010). The Reality beyond the Hype: Mobile Internet is Primarily an Extension of PC-Based Internet. The information Society: An International Journal. 26(5):375-382.

Oksman, V. & Rautiainen, P. (2002). Perhaps it is a body part, How the mobile phone became an organic part of the everyday lives if children and adolescents: A case study of Finland. In J.E. Katz (Ed). Machines That Become Us. New Brunswick, NJ: Transaction Publishers.

Petric, G. , Petrovcic, A. & Vehover ,V.(2011). Social uses of interpersonal communication technologies in a complex media enviroment. European Journal of Communication, 26(2):116-132.

Rainie, H., & Wellman, B. (2012). Networked: The new social operating system. Cambridge, Mass: MIT Press.

Rhee, Y., Lee, L. & Chang I. (2010). Designing Mobile Social Networking Service Through UCD Process: LifeDiary. Jour of Human-Computer Interaction, 26(11-12):1052-1076.

Schroeder, R. (2010). Mobile phones and the inexorable advance of multimodal connectedness. New Media & Society, 12(1), 75-90.

Sellen, A. & Harper, R. (2002). The Myth of the Paperless Office. Cambridge, MA: MIT Press.

Simmel, G. (1960). The sociology of sociability. Indianapolis, Ind: Bobbs-Merrill, College Division.

Short, J., Williams, E., & Christie, B. (1976). The social psychology of telecommunications. New York: Wiley.

Sricastava, L. (2005). Mobile phones and the evolution of Social behaviour. Behaviour and Information Technology, 24, 111-129.

Thommesen, J.(2002). Conversation and technology- From the telephone to the Internet. Information Technology & People,15,362-363.

Utz, S. (2007). Media use in long-distance friendships. Information, Communication & Society, 10(5), 694-713.

Walther, J. B. (February 01, 1992). Interpersonal Effects in Computer-Meditated Interaction: A Relational Perspective. Communication Research,19(1), 52-90

Wang FY., Zeng, D., Carley, KM. & Mao, W.(2007). Social Computing: From Social Informatics to Social Intelligence. IEEE Intelligent Systems,22(2):79-83.

Wellman, B. , Quan-Haase, A., Boase, J. , Chen, W., Hampton , K., Diaz , I. & Miyata ,K. (2003). The Social Affordances of the Internet for Networked Individualism. Journal of Computer Mediated Communication (JCMC) 8(3).

Wellman, B. & Haythornthwaite, C. A. (2002). The Internet in everyday life. Malden, MA, USA: Blackwell Pub.

王啟璋（2003）。《行動電話使用對人際關係影響之關連性研究─行動電話之社會性使用、即時可得性、情境不明性》。台灣大學新聞研究所碩士論文。

汪玉輝（2010）。〈手機媒體的使用與滿足理論研究〉，《今傳媒》，8：77-79。

陳蓉萱（2005）。《科技化人際關係新圖像：MSN使用者運用在場訊息的分析》。國立政治大學新聞研究所碩士論文。

陳智先(2009)。《線上遊戲社交性研究：玩家社交活動與第三場域的觀點》。國立交通大學傳播研究所碩士論文。

侯鈞元(2008) 。從使用需求觀點剖析智慧型手機設計趨勢，IEK產業情報網。

商周 譯（2008），《液態之愛：論人際紐帶的脆弱》，台北：商周出版。(原書Bauman, Z., Liquid Love: On the Frailty of Human Bonds﹝2003﹞)。

華婉伶（2010）。《液態新聞：新一代記者與當前媒介境況─以Zygmunt Bauman「液態現代性」概念為理論基礎》。國立政治大學新聞所碩士論文。

黃思齊(2011)。《永恆聯繫，輕連結，強控制：手機愛情故事》，台大社會所碩士 論文。

張真榮（2008）。《青少年友誼網路對社會支持的影響：通訊媒介與其社會能供性之初探》。元智大學資訊社會學研究所碩士論文。

游康婷(2001) 。《網路友誼的形成與維繫：電子佈告欄交友行為研究》。國立台灣師範大學大眾傳播研究所碩士論文。

蓋博、楊伯漵(2007)。〈手機與社會關係建構〉，《二十一世紀》，103: 91-102。

蔡珮（1995）。《電子佈告欄使用行為與社會臨場感研究: 以台大計中BBS 站為例》，交通大學傳播科技研究所碩士論文。

劉欣飴（2008）。《以社會能供性觀點探討資訊科技認知對合作意願影響之研究》。元智大學資訊社會學研究所碩士論文。

鍾蔚文、陳百齡、陳順孝（2007）。〈數位時代的技藝：提出一個分析架構〉，《中華傳播學刊》，10，233-264。

謝龍卿(2012)。《青少年臉書成癮、人際關係與學業成就及其相關因素之研究》。國立彰化師範大學教育研究所博士論文。

蘇芳儀(2004)。〈當紅炸子機─行動電話的發展〉，《科學發展》，378，69-73。
描述 碩士
國立政治大學
新聞研究所
99451001
101
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0099451001
資料類型 thesis
dc.contributor.advisor 張寶芳zh_TW
dc.contributor.author (Authors) 郭馨棻zh_TW
dc.contributor.author (Authors) Kuo, Hsin Fenen_US
dc.creator (作者) 郭馨棻zh_TW
dc.creator (作者) Kuo, Hsin Fenen_US
dc.date (日期) 2012en_US
dc.date.accessioned 3-Jun-2013 17:48:37 (UTC+8)-
dc.date.available 3-Jun-2013 17:48:37 (UTC+8)-
dc.date.issued (上傳時間) 3-Jun-2013 17:48:37 (UTC+8)-
dc.identifier (Other Identifiers) G0099451001en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/58332-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 新聞研究所zh_TW
dc.description (描述) 99451001zh_TW
dc.description (描述) 101zh_TW
dc.description.abstract (摘要) 當代與新媒體相關的傳播研究其實相當豐富，尤其隨著手機科技的發展，手機介入日常生活對人們產生重要影響，並且改變了人類的溝通行為與習慣，對此社會學與傳播學界均提出細膩的反思與探討。

隨著智慧型手機日益普及，本研究以智慧型手機為核心，期盼能夠瞭解智慧型手機對於人際溝通帶來的改變。當科技允諾智慧型手機成為「微型電腦」，部分過去人們習慣於電腦介面操作的通訊軟體與溝通行為也因此轉移至手上的通訊設備中，研究者因而對於結合「行動」與「社交」特性的智慧型手機應用感到好奇，想更仔細地了解智慧型手機的出現，為人與人之間的溝通帶來何種轉變。

研究發現，智慧型手機在承續過去關於手機與溝通的研究外，也形塑出不同於傳統手機的特質，其轉變可透過文獻與本研究的相互對話，看出人們使用智慧型手機溝通時，在社交圈特性與共在儀式性的不同，以此描繪出智慧型手機於人際溝通中所扮演的角色。		zh_TW
dc.description.abstract (摘要) As the development of mobile communication technology, mobile phones almost become an indispensable tool for everyone. People feel that mobile communication has a major impact, changing human communication behavior and habits. It raised rich discussion in sociology and communication field.

This study focus on the smart phone interpersonal communication. As it was called "mini-computer", some people transferred their communication behavior from computer to smart phone. This study thus exploring how will people change their communication habits when the smart phone combines the characteristics of "mobile" and "social".

This study found that the smart phone interpersonal communication not only inherits past research on mobile phones, it also shapes different communication behaviors. Through this article, it gives the picture of social life and co-present ritual around smart phone interpersonal communication.		en_US
dc.description.tableofcontents 第壹章、緒論 1
第一節 動機 1
第二節 研究背景 3
第三節 研究問題與目的 6

第貳章、文獻回顧 8
第一節 手機與人際溝通 9
一、通訊發展與溝通 9
二、手機與溝通 13
（一）手機的行動特質─共在儀式性 14
（二）手機的社交特質─手機繭 17
三、結合行動與社交─從社會符擔性看智慧型手機與溝通 19
第二節 社交工具與溝通 24
一、電腦社交工具 24
二、手機版社交工具 28
第三節 行動通訊與社會關係 38
第四節 本章小結 44

第參章、研究方法 46
第一節 研究方法說明 46
一、智慧型手機與電腦社交日誌 46
二、焦點團體訪談 48
第二節 研究步驟 49
第三節 研究設計 50
一、研究對象 50
二、研究問題與研究方法 51

第肆章、資料分析 53
第一節 受訪者基本資料 53
第二節 智慧型手機與電腦社交工具的分工關係 59
一、電腦社交工具 60
二、智慧型手機社交工具 63
第三節 智慧型手機社交樣貌的展現 66
一、媒介特性 66
二、訊息內容 74
三、社交圈樣貌 81
第四節 從智慧型手機看社會關係 94
第五節 本章總結 106

第伍章、研究結論與建議 110
第一節 研究結論 111
第二節 研究意涵 116
一、理論意涵 116
二、實務意涵 119
第三節 研究限制 122
第四節 研究建議 124

附錄 126
參考資料 137		zh_TW
dc.format.extent 3449184 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0099451001en_US
dc.subject (關鍵詞) 智慧型手機zh_TW
dc.subject (關鍵詞) 社交媒介zh_TW
dc.subject (關鍵詞) 人際溝通zh_TW
dc.subject (關鍵詞) 共在儀式性zh_TW
dc.subject (關鍵詞) 網絡個人主義zh_TW
dc.subject (關鍵詞) smart phoneen_US
dc.subject (關鍵詞) social mediaen_US
dc.subject (關鍵詞) interpersonal communicationen_US
dc.subject (關鍵詞) co-present ritualen_US
dc.subject (關鍵詞) networked individualismen_US
dc.title (題名) 結合行動與社交─從智慧型手機看年輕世代社交溝通的轉變zh_TW
dc.title (題名) Mobile and Social - Exploring smart phone interpersonal communication in youth generationen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Arminen, I.& Weilenmann, A. (2009). Mobile presence and intimacy—Reshaping social actions in mobile contextual configuration. Journal of Pragmatics, 41, 1905-1923.

Baron, N.S. & Hård af Segerstad, Y. (2010) . Cross-cultural patterns in mobile phone use: public space and reachability in Sweden, the USA, and Japan. New Media & Society,12(1):13-34.

Castells, M.( 2000). The Rise of the Network Society (second edtion). Blackwell Publishers.

Castells, M. (2007). Mobile communication and society: A global perspective : a project of the Annenberg Research Network on international communication. Cambridge, Mass: MIT Press.

Chen, W. & Wellman, B. (2004) .The global digital divide within and between countries. IT & Society, 1(7):39-45.

Cyra, D.,Hassanein, K., Head, M. & Ivanov, A. (2007). The role of social presence in establishing loyalty in e-Service environments. Interacting with Computers, 19(1):43-56.

Fulk, J. (1993). Social construction of communication technology. Academy of Management Journal, 36, 921-950.

Greenhow, C. & Robelia, B. (2009). Old Communication, New Literacies: Social Network Sites as Social Learning Resources. Journal of Computer-Mediated Communication. 14(4):1130-1161.

Gibbs, N. (2012, August 27). Your Life is Fully Mobile. Time. 180(8): 31-37.

Habuchi, I. (2005), Accelerating Reflexivity, in Personal, Portable, Pedestrian: Mobile Phones in Japanese Life. edited by Ito, M., Okabe, D.& Matsuda, M. Matsuda. Cambrige: MIT Press.

Himmelsbach, T. (2012). A Survey on Today`s Smartphone Usage, GRIN Verlag.

Hjorth, L., Burgess, J. & Richardson, I. (2012). Studying mobile media: Cultural technologies, mobile communication, and the iPhone. New York, NY: Routledge.

Hunt, D., Atkin, D. & Krishnan, A.(2012). The Influence of Computer-Mediated Communication Apprehension on Motives for Facebook Use, Journal of Broadcasting & Electronic Media. 56(2):187-202.

Hutchby, I.(2001). Technologies, texts and affordances. Sociology,35, 441-456.

Ito, M. & Okabe, D. (2005). Intimate Connections: Contextualizing Japanese Youth and Mobile Messaging. In L. P. a. A. T. R. Harper (Ed.), The Inside Text Social, Cultural and Design Perspectives on SMS: Oxford University Press.

Ito, M., Okabe, D. & Matsuda, M. (Eds.). (2005). Personal, Portable, Pedestrian: Mobile Phones in Japanese Life. Cambridge: MIT Press.

Karim, S.A. & Oyefolahan, I.O. (2009), Mobile Phone Appropriation: Exploring Differences in terms of Age, Gender and Occupation, presented in the 6th International Conference on Information Technology and Applications.

Katz, J.E. & Aakhus. M.A. (2002), Perpetual contact: Mobile Communication, Private Talk, Public Performance. Massachusetts: Cambridge University Press.

Kato, H. (2005). Japanese Youth and the Imagining of Keitai. In Ito, Okabe, Matsuda(eds), Personal, Portable, Pedestrian. (103-119)Cambridge: MIT Press.

Kim, H., Kim, G. J., Park, H. W. & Rice, R. E. (2007) . Configurations of Relationships in Different Media: FtF, Email, Instant Messenger, Mobile Phone, and SMS. Journal of Computer-Mediated Communication, 12, 1183-1207.

lshii, K.(2006). Implications of Mobility: The Uses of Personal Communication Media in Everyday Life. Journal of Communication,56, 346-365.

Lee, Dong-Hoo (2012), In bed with the iphone: the iphone and hypersociality in Korea, in Studing Mobile Media, 64-81.

Ling, R. S. (2008). New tech, new ties: How mobile communication is reshaping social cohesion. Cambridge, Mass: MIT Press.

Ling, R. S. (2004). The mobile connection: The cell phone`s impact on society. San Francisco, CA: Morgan Kaufmann.

Licoppe, C., & Smoreda, Z. (2005). Are social networks technologically embedded? How networks are changing today with changes in communication technology. Social Networks, 27(4), 317–335.

Miyata, K., Boase, J., Wellman, B.& Ikeda, K.（2004）. The Mobile-izing Japanese: Connecting to the Internet by PC and Webphone in Yamanashi. in Ito, M., Okabe, D. & Matsuda, M. (Eds.). Personal, Portable, Pedestrian: Mobile Phones in Japanese Life. (143-164) Cambridge: MIT Press.

Nielsen P. & Fjuk A. (2010). The Reality beyond the Hype: Mobile Internet is Primarily an Extension of PC-Based Internet. The information Society: An International Journal. 26(5):375-382.

Oksman, V. & Rautiainen, P. (2002). Perhaps it is a body part, How the mobile phone became an organic part of the everyday lives if children and adolescents: A case study of Finland. In J.E. Katz (Ed). Machines That Become Us. New Brunswick, NJ: Transaction Publishers.

Petric, G. , Petrovcic, A. & Vehover ,V.(2011). Social uses of interpersonal communication technologies in a complex media enviroment. European Journal of Communication, 26(2):116-132.

Rainie, H., & Wellman, B. (2012). Networked: The new social operating system. Cambridge, Mass: MIT Press.

Rhee, Y., Lee, L. & Chang I. (2010). Designing Mobile Social Networking Service Through UCD Process: LifeDiary. Jour of Human-Computer Interaction, 26(11-12):1052-1076.

Schroeder, R. (2010). Mobile phones and the inexorable advance of multimodal connectedness. New Media & Society, 12(1), 75-90.

Sellen, A. & Harper, R. (2002). The Myth of the Paperless Office. Cambridge, MA: MIT Press.

Simmel, G. (1960). The sociology of sociability. Indianapolis, Ind: Bobbs-Merrill, College Division.

Short, J., Williams, E., & Christie, B. (1976). The social psychology of telecommunications. New York: Wiley.

Sricastava, L. (2005). Mobile phones and the evolution of Social behaviour. Behaviour and Information Technology, 24, 111-129.

Thommesen, J.(2002). Conversation and technology- From the telephone to the Internet. Information Technology & People,15,362-363.

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