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Consumers` Personal Traits and Brand Equity of Experiential Products作者 æ¥æ±ç® 貢獻者 é³å»ºç¶
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å¾ç¾å¾å日期 2012 上傳時間 11-Jul-2013 16:14:35 (UTC+8) 摘要 åçç建ç«èèç®¡çæ¯ä¸ç´ä»¥ä¾æ¯ä¼æ¥ç¶ççéé»é ç®ï¼ä¸åæ¸ æ¥çåç形象å¯ä»¥å¹«å©å» åå®ä½åç並使åçæ´çºçªåºï¼å¨ç«¶çæ¥çæ¿ççç¾ä»£ç¤¾æï¼æäºå» åæå¨åçæç¢åçåè½ä¸æçºä½åºæ¹åèç²¾é²ï¼æäºåå¼·èª¿è±¡å¾µææ æçæç¾©ï¼åç形象çåè½æ§è象徵æ§çæ¦å¿µä¹å·®ç°èç¢åæ¬èº«åºæçåè½åå±¬æ§æéï¼é«é©åå³å¼·èª¿æ¶è²»çé«é©ï¼å ¶ä¸»è¦çå©ççºæ¶è²»ç卿¨èæ¨è¶£ï¼å婿§çç¢åå¯è½å ·æå¨æ¨çå¹å¼ï¼é«é©åä¹å¯è½å ·ååè½æ§çå©çï¼èæ¶è²»è å ·æè¨±å¤çå人ç¹è³ªä½¿ä¹å¨åçç購買è¡çºæ¹é¢å¯è½æèéå¨è±¡å¾µæ§çæç¾©ã æ¬ç 究以åçæ¬çä¸ï¼åç形象çä¸åæ§é¢ï¼åè½æ§ã象徵æ§åç¶é©æ§çºåºç¤ï¼æ¢è¨æ¶è²»è å人ç¹è³ªå æ¬èªææ¦å¿µä¸è´æ§ãæ¶è²»å¹»æ³ãç¨ç¹æ§éæ±ãå¾ç¾å¾åçèåçå¿ èª åº¦ä¹å½±é¿ãæ¬ç ç©¶ä¸¦é¸æé«é©åä¸ç·æ§é«é¦åèæ¢æ±åç¢åä½çºè¡¡éèªææ¦å¿µä¸è´æ§ãåç形象ååçå¿ èª åº¦ä¹ç¢åé¡å¥ã æ¬ç 究以åå·å½¢å¼èéåç´è³æï¼ç²å¾ææåå·225份ï¼ç¶é忏åæå¾é¡¯ç¤ºï¼èªææ¦å¿µä¸è´æ§ãå¾ç¾å¾åèç¨ç¹æ§éæ±å°åçå½¢è±¡è±¡å¾µæ§ææ£åå½±é¿ï¼æ¤å¤èªææ¦å¿µä¸è´æ§èåç形象å°åçå¿ èª åº¦ä¹ææ£åå½±é¿ï¼å°å» åèè¨ï¼æä¾æ¶è²»è 象徵æ§çå©çï¼å¨åçå¡é çéç¨ä¸ä¸å¤±çºä¸æ¢å·®ç°åçç¼å±è·¯ç·ã 參考文獻 䏿é¨å çå¦å¦ (2005). æ¶è²»è èªææè±¡ä¸è´æ§èæ éç®çå°é¸æè¡çºä¹ç ç©¶. åç«ä¸å±±å¤§å¸ä¼æ¥ç®¡çå¸ç³»ç¢©å£«è«æ. æå¾·å (2005). å¹´è¼äººçå¹»æ³èæ¶è²»å¹»æ³ä¹åæ¢èæ¶æ§å»ºç«, åç«æ¿æ²»å¤§å¸ä¼æ¥ç®¡çç³»ç¢©å£«è«æ. é³äºç¾½ and æ½éºç´ (2010). "以ç´è¦ºæ¨¡ç³è©ä¼°å½æ¸èè¨å彿¸çå®åç形象ï¼ä»¥ææ©çºä¾." 管çç§å¸ç ç©¶ Vol.6, No.2: 1~29. é³å»ºç¿° (2003). ç¢åæ¶å ¥ç¨åº¦ãåç形象ãåçæ¬çè顧客åæéä¹éä¿æ¢è¨. æ±è¯å¤§å¸ä¼æ¥ç®¡çç ç©¶æç¢©å£«è«æ. é»ä¾å©· (2006). å¹»æ³èæ¶è²»è¡çº: å¹»æ³é表ä¹å»ºè£½, åç«æ¿æ²»å¤§å¸ä¼æ¥ç®¡çå¸ç³»ç¢©å£«è«æ. è¬æå (2009). å¹»æ³é表ç修建èè©ä¼°, åç«æ¿æ²»å¤§å¸ä¼æ¥ç®¡çå¸ç³»ç¢©å£«è«æ. è±æé¨å Aaker, D. A. (1991). Managing Brand Equityy: Capitalizing on the Value of a Brand Name, NY: The Free Press. Ahmad, J. and Goode, M. M. H. (2001). "Consumers and brands: A study of the impact of self-image congruence on brand preference and satisfaction." Marketing Intelligence & Planning 19(6/7): 482-492. Allen, V. L. (1965). Situational Factors In Conformity. Advances in Experimental Social Psychology. B. Leonard, Academic Press. Volume 2: 133-175. Asch, S. E. (1952). Social Psychology, New Yorkï¼Prentice-hall. Baldinger, A. L. and Rubinson, J. (1997). "IN SEARCH OF THE HOLY GRAIL: A REJOINDER." Journal of Advertising Research 37(1): 18-20. Bearden, W. O., Netemeyer, R. G. and Teel, J. E. (1989). "Measurement of Consumer Susceptibility to Interpersonal Influence." Journal of Consumer Research 15:121~134. Belk, R. W., Guliz, G. and Soren, A. (2003). "The Fire of Desire: A Multisited Inquiry into Consumer Passion." Journal of Consumer Research 30: 326-351. Belk, R. W. and Costa, J. A. (1998). "The Mountain Man Myth: A Contemporary Consuming Fantasy." Journal of Consumer Research 25: 218-240. Bettman, J. R. (1979). An Information Processing Theory of Consumer Choice MA: Addison Wesley Publishing Co. Bhat, S. and Reddy S. K. (1998). "Symbolic and functional positioning of brands." The Journal of Consumer Marketing 15(1): 32-43. Biel, A. L. (1992). "How Brand Image Drives Brand Equity." Journal of Advertising Research 32 (6): 6-12. Burnkrant, R. E. and Cousineau, A. (1975). "Informational and Normative Social Influence in Buyer Behavior." Journal of Consumer Research 2(3): 206-215. Chaudhuri, A. and Holbrook, M. B. (2001). "The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty." Journal of Marketing 65(2): 81-93. Cooper-Martin, E. (1992) "Consumers and Movies: Information Sources For Experiential Products", Advances in Consumer Research 19: 756-761 Corsini, R. J. (1994). Encyclopedia of Psychology, New York: John Wiley and Sons. Deutsch, M. and Gerard H. B. (1955). "A study of normative and informational social influences upon individual judgment." The Journal of Abnormal and Social Psychology 51(3): 629-636. Devellis, R. F. (1991). Scale development: theory and applications, Newbury Park, Calif.: Sage. Dobni, D. and Zinkhan, M. G. (1990). "In Search of Brand Image: a Foundation Analysis." Advances in Consumer Research 17:.110-119. Ericksen, M. K. (1996). "Using self-congruity and ideal congruity to predict purchase intention: A European perspective." Journal of Euro - Marketing 6(1): 41-56. Fenichel, O. M. D. (1945). The Psychoanalytic Theory of Neurosis, New York: W.W. Norton&Company. Festinger, L. (1953). An analysis of compliant behavior. Group relations at the crossroads. Oxford, England, Harper: 232-256. Fournier, S. (1998). "Consumers and Their Brands: Developing Relationship Theory in Consumer Research." Journal of Consumer Research 24(4): 343-353. Gardner, B. B. and Levy S. J. (1955). "The Product and the Brand." Havard Business Review 33: 33-39. Graeff, T. R. (1996). "Using promotional messages to manage the effects of brand and self-image on brand evaluations." The Journal of Consumer Marketing 13(3): 4-18. Grubb, E. L. and Grathwohl, H. L. (1967). "Consumer Self-Concept, Symbolism and Market Behavior: A Theoretical Approach." Journal of Marketing (pre-1986) 31(4): 22-22. Hall, C. S. and Lindsay, G. (1957). Theories of Personality, New York: John Wiely and Sons, Inc. Heckert, D. M. (1989). "The relativity of positive deviance: The case of the French Impressionists." Deviant Behavior 10(2): 131-144. Hirschman, E. C. (1982). "Hedonic Consumption: Emerging Concepts, Methods and Propositions." Journal of Marketing (pre-1986) 46(000003): 92-92. Holbrook, M. B. (1980). "Some preliminary notes on research into consumer esthetics." Advances in Consumer Research Vol. 7: pp. 104-108. Holbrook, M. B. and Hirschman, E. C. (1982). "The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun." Journal of Consumer Research (pre-1986) 9(2): 132-132. Hong, J. W. and Zinkhan, G. M. (1995). "Self-Concept and Advertising Effectiveness: The Influence of Congruency, Conspicuousness, and Response Mode." Psychology & Marketing 12(1): 53-77. Jacoby, J. and Chestnut, R. (1978). Brand Loyalty Measurement and Management. Jacoby, J. and Olson, J. C. (1970). "An attitude model of brand loyalty: conceptual underpinnings and instrumentation research." Journal of Marketing: 22-30. Kastenholz, E. (2004). "Assessment and Role of Destination-Self- Congruity." Annals of Tourism Research Vol. 31(3): p. 719â723. Keller, K. L. (1993). "Conceptualizing, Measuring and Managing Customer-based Brand Equity." Journal of Marketing Vol.57: pp.1-22. Kelman, H. C. (1961). "Process of Opnion Change." Public Opinion Quarterly 25(1): 57-78. Kressmann, F., Sirgy, M. J., Harrmann, A., Huber, F., Huber, S. and Lee, D. J. (2006). "Direct and indirect effects of self-image congruence on brand loyalty." Journal of Business Research 59(9): 955-964. Kron, J. (1983). Home-Psych: The Social Psychology of Home and Decoration, New York: Potter. Lascu, D. N. and Zinkhan, G. (1999). "Consumer Conformity: Review and Applications for Marketing Theory and Practice." Journal of Marketing Theory and Practice 7(3): 1-12. Levy, S. J. (1958). "Symbols By Which We Buy." Advanced Marketing Efficiency: pp.409-416. Levy, S. J. (1959). "Symbols For Sale." Havard Business Review Vol.37: pp.117-124. Levy, S. J. (1978). "Marketplace Behavior: Its Meaning for Management." NY:AMACOM. Martensan, A., Gronholdt, L. and Kristensen, k. (2000). "The Drivers of Customer Satisfaction and Loyalty: Cross-Industry Findings from Denmark." Total Quality Management Vol. 11: pp.544-553. Martin, B. A. S. (2004). "Using the Imagination: Consumer Evoking and Thematizing of the Fantastic Imaginary " Journal of Consumer Research 31(June): 136-149. Maslow, A. H. (1970). Motivation and Personality, New York: Harper & Row Muhammad , A. K. and Cécile, B. (2012). CONNECTION BETWEEN SELF CONCEPT AND BRAND PREFERENCE AND THE ROLE OF PRODUCT USAGE. IJAS Conference for Academic Disciplines. Las Vegas, USA. Oliver, R. L. (1999). "Whence consumer loyalty?" Journal of Marketing 63(Special Issue): 33-44. Park, C. W., Jaworski, B. J. and Maclnnis, D. J.(1986). "Strategic Brand Concept-Image Management." Journal of Marketing 50(4): 135-145. Park, C. W. and Lessig, V. P. (1977). "Students and Housewives: Differences in Susceptibility to Reference Group Influence." Journal of Consumer Research 4(2): 102-110. Pohlman, A., Mudd, S. (1973). "Market Image as a Function of Group and Product Type: A Quantitative Approach." Journal of Applied Psychology 57(2): 167-171. Reynolds, T. J. and Gutman J. (1984). "Advertising Is Image Management." Journal of Advertising Research 24, No.1(pp.27-37). Ries, A. and Trout J. (1986). Positioning: The Battle for Your Mind. New York, NY: McGraw-Hill. Roth, M. S. (1995). "The Effects of Culture and Socioeconomics on the Performace of Global Brand Image Strategies." Journal of Marketing Research Vol.32: pp.163-175. Schiffman, L. G. and Kanuk, L. L. (1994). Consumer Behavior, Prentice Hall (Englewood Cliffs, NJ). Sheth, J. N. (1968). "A Factor Analytical Model of Brand Loyalty." Journal of Marketing Research (JMR) 5(4): 395-404. Shrauger, J. S. and Lund, A. K.(1975). "Self-evaluation and reactions to evaluations from others." Journal of Personality 43(1): 94-108. Simonson, I. and Nowlis, M. C. (2000). "The Role of Explanations and Need for Uniqueness in Consumer Decision Making: Unconventional Choices Based on Reasons." Journal of Consumer Research 27(1): 49-68. Singer, J. L. (1966). Daydreaming: An introduction to the experimental study of inner experience, Random House (New York). Sirgy, M. J. (1980). "Self Concept in Relation to Product Preference and Purchase Intention." Developments in Marketing Science 3: 350-354. Sirgy, M. J. (1982). "Self-Concept in Consumer Behavior: A Critical Review." Journal of Consumer Research 9(3): 287-300. Sirgy, M. J., Grewal, D., Mangleburg, T. F., Park, J. O., Chon, K. S., Claiborne, C. B. and Berkman, H. (1997). "Assessing the Predictive Validity of Two Methods of Measuring Self-Image Congruence." Journal of the Academy of Marketing Science Vol. 25(3): p. 229-241. Snyder, C. R. (1992). "Product Scarcity by Need for Uniqueness Interaction: A Consumer Catch022 Carousel?" Basic & Applied Social Psychology 13(1): 9-24. Snyder, C. R. and Fromkin, H. L. (1977). "Abnormality as a positive characteristic: The development and validation of a scale measuring need for uniqueness." Journal of Abnormal Psychology 86(5): 518-527. Snyder, C. R. and Fromkin, H. L. (1980). Uniqueness: The Human Pursuit of Difference, New York:Plenum. Solomon, M. R. (1983). "The Role of Products as Social Stimuli: A Symbolic Interactionism Perspective." Journal of Consumer Research 10(3): 319-329. Swann Jr, W. B., Stein-Seroussi, A., and Giesler, R. B. (1992). "Why people self-verify." Journal of Personality and Social Psychology 62(3): 392-401. Tian, K. T., Bearden, W. O., and Hunter, G. L. (2001). "Consumersâ Need for Uniqueness: Scale Development and Validation." Journal of Consumer Research 28(1): 50-66. 描述 碩士
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101資料來源 http://thesis.lib.nccu.edu.tw/record/#G0100351036 資料類型 thesis dc.contributor.advisor é³å»ºç¶ zh_TW dc.contributor.author (Authors) æ¥æ±ç® zh_TW dc.creator (作者) æ¥æ±ç® zh_TW dc.date (日期) 2012 en_US dc.date.accessioned 11-Jul-2013 16:14:35 (UTC+8) - dc.date.available 11-Jul-2013 16:14:35 (UTC+8) - dc.date.issued (上傳時間) 11-Jul-2013 16:14:35 (UTC+8) - dc.identifier (Other Identifiers) G0100351036 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/58761 - dc.description (描述) 碩士 zh_TW dc.description (描述) åç«æ¿æ²»å¤§å¸ zh_TW dc.description (描述) åéç¶çè貿æç ç©¶æ zh_TW dc.description (描述) 100351036 zh_TW dc.description (描述) 101 zh_TW dc.description.abstract (摘要) åçç建ç«èèç®¡çæ¯ä¸ç´ä»¥ä¾æ¯ä¼æ¥ç¶ççéé»é ç®ï¼ä¸åæ¸ æ¥çåç形象å¯ä»¥å¹«å©å» åå®ä½åç並使åçæ´çºçªåºï¼å¨ç«¶çæ¥çæ¿ççç¾ä»£ç¤¾æï¼æäºå» åæå¨åçæç¢åçåè½ä¸æçºä½åºæ¹åèç²¾é²ï¼æäºåå¼·èª¿è±¡å¾µææ æçæç¾©ï¼åç形象çåè½æ§è象徵æ§çæ¦å¿µä¹å·®ç°èç¢åæ¬èº«åºæçåè½åå±¬æ§æéï¼é«é©åå³å¼·èª¿æ¶è²»çé«é©ï¼å ¶ä¸»è¦çå©ççºæ¶è²»ç卿¨èæ¨è¶£ï¼å婿§çç¢åå¯è½å ·æå¨æ¨çå¹å¼ï¼é«é©åä¹å¯è½å ·ååè½æ§çå©çï¼èæ¶è²»è å ·æè¨±å¤çå人ç¹è³ªä½¿ä¹å¨åçç購買è¡çºæ¹é¢å¯è½æèéå¨è±¡å¾µæ§çæç¾©ã æ¬ç 究以åçæ¬çä¸ï¼åç形象çä¸åæ§é¢ï¼åè½æ§ã象徵æ§åç¶é©æ§çºåºç¤ï¼æ¢è¨æ¶è²»è å人ç¹è³ªå æ¬èªææ¦å¿µä¸è´æ§ãæ¶è²»å¹»æ³ãç¨ç¹æ§éæ±ãå¾ç¾å¾åçèåçå¿ èª åº¦ä¹å½±é¿ãæ¬ç ç©¶ä¸¦é¸æé«é©åä¸ç·æ§é«é¦åèæ¢æ±åç¢åä½çºè¡¡éèªææ¦å¿µä¸è´æ§ãåç形象ååçå¿ èª åº¦ä¹ç¢åé¡å¥ã æ¬ç 究以åå·å½¢å¼èéåç´è³æï¼ç²å¾ææåå·225份ï¼ç¶é忏åæå¾é¡¯ç¤ºï¼èªææ¦å¿µä¸è´æ§ãå¾ç¾å¾åèç¨ç¹æ§éæ±å°åçå½¢è±¡è±¡å¾µæ§ææ£åå½±é¿ï¼æ¤å¤èªææ¦å¿µä¸è´æ§èåç形象å°åçå¿ èª åº¦ä¹ææ£åå½±é¿ï¼å°å» åèè¨ï¼æä¾æ¶è²»è 象徵æ§çå©çï¼å¨åçå¡é çéç¨ä¸ä¸å¤±çºä¸æ¢å·®ç°åçç¼å±è·¯ç·ã zh_TW dc.description.tableofcontents ç®é i åç®é iii 表ç®é iv 第ä¸ç« ç·è« 1 第ä¸ç¯ ç ç©¶èæ¯èåæ© 1 第äºç¯ ç ç©¶ç®ç 3 第ä¸ç¯ ç ç©¶æµç¨ 4 第äºç« æç»æ¢è¨ 5 第ä¸ç¯ åçæ¬ç 5 第äºç¯ èªææ¦å¿µ 13 第ä¸ç¯ æ¶è²»å¹»æ³ 19 第åç¯ ç¨ç¹æ§éæ± 24 第äºç¯ å¾ç¾å¾å 25 第ä¸ç« ç ç©¶æ¹æ³ 28 第ä¸ç¯ ç ç©¶æ¶æ§ 28 第äºç¯ ç ç©¶åè¨ 29 第ä¸ç¯ ç ç©¶è¨è¨ 34 第åç¯ ç ç©¶æ¹æ³ 41 第åç« ç ç©¶çµæ 43 第ä¸ç¯ æè¿°çµ±è¨è³æ 43 第äºç¯ 信度èæåº¦åæ 46 第ä¸ç¯ è¿´æ¸åæ 53 第åç¯ åè¨æª¢é© 59 第äºç« çµè«èå»ºè° 60 第ä¸ç¯ ç ç©¶çµæèè¨è« 61 第äºç¯ ç®¡çææ¶µèè²¢ç» 64 第ä¸ç¯ ç ç©¶éå¶èæªä¾ç ç©¶å»ºè° 67 åèæç» 70 䏿é¨å 70 è±æé¨å 71 éé 77 åå· 77 zh_TW dc.language.iso en_US - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0100351036 en_US dc.subject (關鍵詞) åçæ¬ç zh_TW dc.subject (關鍵詞) åç形象 zh_TW dc.subject (關鍵詞) åçå¿ èª åº¦ zh_TW dc.subject (關鍵詞) èªææ¦å¿µ zh_TW dc.subject (關鍵詞) ç¨ç¹æ§éæ± zh_TW dc.subject (關鍵詞) å¾ç¾å¾å zh_TW dc.title (題名) æ¶è²»è å人ç¹è³ªèé«é©ååçæ¬çä¹ç ç©¶-以é«é¦æ¢æ±åçºä¾ zh_TW dc.title (題名) Consumers` Personal Traits and Brand Equity of Experiential Products en_US dc.type (資料類型) thesis en dc.relation.reference (參考文獻) 䏿é¨å çå¦å¦ (2005). æ¶è²»è èªææè±¡ä¸è´æ§èæ éç®çå°é¸æè¡çºä¹ç ç©¶. åç«ä¸å±±å¤§å¸ä¼æ¥ç®¡çå¸ç³»ç¢©å£«è«æ. æå¾·å (2005). å¹´è¼äººçå¹»æ³èæ¶è²»å¹»æ³ä¹åæ¢èæ¶æ§å»ºç«, åç«æ¿æ²»å¤§å¸ä¼æ¥ç®¡çç³»ç¢©å£«è«æ. é³äºç¾½ and æ½éºç´ (2010). "以ç´è¦ºæ¨¡ç³è©ä¼°å½æ¸èè¨å彿¸çå®åç形象ï¼ä»¥ææ©çºä¾." 管çç§å¸ç ç©¶ Vol.6, No.2: 1~29. é³å»ºç¿° (2003). ç¢åæ¶å ¥ç¨åº¦ãåç形象ãåçæ¬çè顧客åæéä¹éä¿æ¢è¨. æ±è¯å¤§å¸ä¼æ¥ç®¡çç ç©¶æç¢©å£«è«æ. é»ä¾å©· (2006). å¹»æ³èæ¶è²»è¡çº: å¹»æ³é表ä¹å»ºè£½, åç«æ¿æ²»å¤§å¸ä¼æ¥ç®¡çå¸ç³»ç¢©å£«è«æ. è¬æå (2009). å¹»æ³é表ç修建èè©ä¼°, åç«æ¿æ²»å¤§å¸ä¼æ¥ç®¡çå¸ç³»ç¢©å£«è«æ. è±æé¨å Aaker, D. A. (1991). Managing Brand Equityy: Capitalizing on the Value of a Brand Name, NY: The Free Press. Ahmad, J. and Goode, M. M. H. (2001). "Consumers and brands: A study of the impact of self-image congruence on brand preference and satisfaction." Marketing Intelligence & Planning 19(6/7): 482-492. Allen, V. L. (1965). Situational Factors In Conformity. Advances in Experimental Social Psychology. B. Leonard, Academic Press. Volume 2: 133-175. Asch, S. E. (1952). Social Psychology, New Yorkï¼Prentice-hall. Baldinger, A. L. and Rubinson, J. (1997). "IN SEARCH OF THE HOLY GRAIL: A REJOINDER." Journal of Advertising Research 37(1): 18-20. Bearden, W. O., Netemeyer, R. G. and Teel, J. E. (1989). "Measurement of Consumer Susceptibility to Interpersonal Influence." Journal of Consumer Research 15:121~134. Belk, R. W., Guliz, G. and Soren, A. (2003). "The Fire of Desire: A Multisited Inquiry into Consumer Passion." Journal of Consumer Research 30: 326-351. Belk, R. W. and Costa, J. A. (1998). "The Mountain Man Myth: A Contemporary Consuming Fantasy." Journal of Consumer Research 25: 218-240. Bettman, J. R. (1979). An Information Processing Theory of Consumer Choice MA: Addison Wesley Publishing Co. Bhat, S. and Reddy S. K. (1998). "Symbolic and functional positioning of brands." The Journal of Consumer Marketing 15(1): 32-43. Biel, A. L. (1992). "How Brand Image Drives Brand Equity." Journal of Advertising Research 32 (6): 6-12. Burnkrant, R. E. and Cousineau, A. (1975). "Informational and Normative Social Influence in Buyer Behavior." Journal of Consumer Research 2(3): 206-215. Chaudhuri, A. and Holbrook, M. B. (2001). "The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty." Journal of Marketing 65(2): 81-93. Cooper-Martin, E. (1992) "Consumers and Movies: Information Sources For Experiential Products", Advances in Consumer Research 19: 756-761 Corsini, R. J. (1994). Encyclopedia of Psychology, New York: John Wiley and Sons. Deutsch, M. and Gerard H. B. (1955). "A study of normative and informational social influences upon individual judgment." The Journal of Abnormal and Social Psychology 51(3): 629-636. Devellis, R. F. (1991). Scale development: theory and applications, Newbury Park, Calif.: Sage. Dobni, D. and Zinkhan, M. G. (1990). "In Search of Brand Image: a Foundation Analysis." Advances in Consumer Research 17:.110-119. Ericksen, M. K. (1996). "Using self-congruity and ideal congruity to predict purchase intention: A European perspective." Journal of Euro - Marketing 6(1): 41-56. Fenichel, O. M. D. (1945). 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