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題名 工作負荷及直屬主管支持對員工擔任師父意願影響之探討
The Effects of Workload and Perceived Supervisor Support on the Willingness to Mentor
作者 陳思妤
Chen, Sih Yu
貢獻者 胡昌亞
Hu, Changya
陳思妤
Chen, Sih Yu
關鍵詞 擔任師父意願
工作負荷量
知覺主管支持
工作耗竭感
工作敬業
工作要求-資源模型
willingness to mentor
workload
supervisor’s support
job exhaustion
work engagement
Job Demand-Resource Model
日期 2012
上傳時間 11-Jul-2013 17:50:15 (UTC+8)
摘要 過去學者探究員工擔任師父意願，或以個人特質、或以情境因素，皆以個人層次的性格因素探討其對擔任師父意願的影響程度。然而此研究取向結果累積，無法有系統架構地了解其對員工擔任師父意願的影響，並找到組織的施力點。故本研究以「工作要求-資源模型」為基礎，探討工作情境中的工作負荷量與知覺主管支持兩因素對於員工擔任師父意願之影響。本研究首先探討工作要求能否藉由增加員工的耗竭感，而減低員工擔任師父意願。其次探討工作資源是否能透過增加員工的工作敬業，進而提升員工擔任師父意願。此外，藉由比較工作要求-資源模型之雙歷程模式，以統計方法進行重要性比較，了解兩途徑對於員工擔任意願的影響程度相對大小。此研究結果可提供未來情境因素影響擔任師父意願研究之參考，實務上則能為組織提升員工擔任師父意願所用。並研究結果顯示，工作耗竭感完全中介工作負荷量與員工擔任師父意願間的關係，工作敬業對知覺主管支持與擔任師父意願間關係的中介並不顯著。其討論與應用則於後續章節探討。
The past mentor topics mostly discussed the influence of personality on willingness to mentor. But with this approach, the authorities would not be able to intervene the mentoring program from the policy or program design so that the authorities could not improve current status of the organizational training. This research would base on theory of Job Demand-Resource model to integrate the work situational factors, such as workload and supervisor’s support, to predict the influence on the willingness to mentor. Also the other emphasis is to weight the two different work situational factors to value the importance between the situational factors and employees’ willingness to mentor. The result shows the job exhaustion directly mediate the workload and the willingness to mentor. However, the mediation effect of work engagement is not significant between the supervisor’s support and the willingness to mentor. The Job Demand-Resource model can be further applied in the area of mentoring willingness. Besides, the control variable of personality, altruism, has consistent effect on each of the research variables.
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描述 碩士
國立政治大學
心理學研究所
99752006
101
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0997520061
資料類型 thesis
dc.contributor.advisor 胡昌亞zh_TW
dc.contributor.advisor Hu, Changyaen_US
dc.contributor.author (Authors) 陳思妤zh_TW
dc.contributor.author (Authors) Chen, Sih Yuen_US
dc.creator (作者) 陳思妤zh_TW
dc.creator (作者) Chen, Sih Yuen_US
dc.date (日期) 2012en_US
dc.date.accessioned 11-Jul-2013 17:50:15 (UTC+8)-
dc.date.available 11-Jul-2013 17:50:15 (UTC+8)-
dc.date.issued (上傳時間) 11-Jul-2013 17:50:15 (UTC+8)-
dc.identifier (Other Identifiers) G0997520061en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/58851-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 心理學研究所zh_TW
dc.description (描述) 99752006zh_TW
dc.description (描述) 101zh_TW
dc.description.abstract (摘要) 過去學者探究員工擔任師父意願，或以個人特質、或以情境因素，皆以個人層次的性格因素探討其對擔任師父意願的影響程度。然而此研究取向結果累積，無法有系統架構地了解其對員工擔任師父意願的影響，並找到組織的施力點。故本研究以「工作要求-資源模型」為基礎，探討工作情境中的工作負荷量與知覺主管支持兩因素對於員工擔任師父意願之影響。本研究首先探討工作要求能否藉由增加員工的耗竭感，而減低員工擔任師父意願。其次探討工作資源是否能透過增加員工的工作敬業，進而提升員工擔任師父意願。此外，藉由比較工作要求-資源模型之雙歷程模式，以統計方法進行重要性比較，了解兩途徑對於員工擔任意願的影響程度相對大小。此研究結果可提供未來情境因素影響擔任師父意願研究之參考，實務上則能為組織提升員工擔任師父意願所用。並研究結果顯示，工作耗竭感完全中介工作負荷量與員工擔任師父意願間的關係，工作敬業對知覺主管支持與擔任師父意願間關係的中介並不顯著。其討論與應用則於後續章節探討。zh_TW
dc.description.abstract (摘要) The past mentor topics mostly discussed the influence of personality on willingness to mentor. But with this approach, the authorities would not be able to intervene the mentoring program from the policy or program design so that the authorities could not improve current status of the organizational training. This research would base on theory of Job Demand-Resource model to integrate the work situational factors, such as workload and supervisor’s support, to predict the influence on the willingness to mentor. Also the other emphasis is to weight the two different work situational factors to value the importance between the situational factors and employees’ willingness to mentor. The result shows the job exhaustion directly mediate the workload and the willingness to mentor. However, the mediation effect of work engagement is not significant between the supervisor’s support and the willingness to mentor. The Job Demand-Resource model can be further applied in the area of mentoring willingness. Besides, the control variable of personality, altruism, has consistent effect on each of the research variables.en_US
dc.description.tableofcontents 中文摘要 I
英文摘要 II
目錄 III
圖目錄 V
表目錄 VI
第一章 緒論 1
第一節 研究動機 1
第二節 研究目的 3
第二章 文獻探討 4
第一節 影響擔任師父意願之因素 4
第二節 工作要求-資源模型 8
第三節 研究架構 18
第三章 研究方法 19
第一節 抽樣設計方法 19
第二節 變項定義與測量方法 19
第三節 資料分析方法 22
第四章 研究結果 23
第一節 樣本描述 23
第二節 研究變項描述性統計分析 25
第三節 變項間相關分析 27
第四節 迴歸分析 33
第五章 結論 40
第一節 討論 40
第二節 研究貢獻與管理意涵 42
第三節 研究限制與建議 42
參考文獻 45
附錄 58		zh_TW
dc.format.extent 1247088 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0997520061en_US
dc.subject (關鍵詞) 擔任師父意願zh_TW
dc.subject (關鍵詞) 工作負荷量zh_TW
dc.subject (關鍵詞) 知覺主管支持zh_TW
dc.subject (關鍵詞) 工作耗竭感zh_TW
dc.subject (關鍵詞) 工作敬業zh_TW
dc.subject (關鍵詞) 工作要求-資源模型zh_TW
dc.subject (關鍵詞) willingness to mentoren_US
dc.subject (關鍵詞) workloaden_US
dc.subject (關鍵詞) supervisor’s supporten_US
dc.subject (關鍵詞) job exhaustionen_US
dc.subject (關鍵詞) work engagementen_US
dc.subject (關鍵詞) Job Demand-Resource Modelen_US
dc.title (題名) 工作負荷及直屬主管支持對員工擔任師父意願影響之探討zh_TW
dc.title (題名) The Effects of Workload and Perceived Supervisor Support on the Willingness to Mentoren_US
dc.type (資料類型) thesisen
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