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題名 以雲端運算為基礎的成功創新經營模式之策略
The strategy of successful and innovational business model on cloud computing
作者 王瑞豪
Wang, Jui Hao
貢獻者 郭更生
Kuo, Geng Sheng
王瑞豪
Wang, Jui Hao
關鍵詞 雲端運算
創新經營模式
策略
日期 2010
上傳時間 3-Sep-2013 14:39:47 (UTC+8)
摘要 2008年金融海嘯後,企業對資訊科技的投資開始下降,造成資訊技術以及資訊服務市場成長的趨緩,但同時卻為雲端運算服務市場創造了良好的商機,預估到2012年為止雲端運算服務市場每年的平均成長率可達37%,遠高於資訊服務市場5%的成長率。
本研究希望了解以雲端運算為基礎的成功創新經營模式之策略,探討雲端服務大廠IBM、Amazon.com、Google、以及Salesforce.com,歸納整理這些企業運用雲端運算產生成功創新經營模式的策略,了解在雲端運算出現後,這些企業如何清楚定位自己在產業中的角色。本研究進一步比較這四家企業運用雲端運算的策略,整理出這些策略的共同點為:
一、 運用雲端運算發展企業的核心價值並進行服務創造:
運用雲端運算的特性讓企業提供更即時、功能範圍更廣的服務,同時透過租用、訂閱的模式降低了服務的使用成本,擴大了使用服務的客戶群,並且從傳統單一方向的服務提供方式轉變為服務與服務之間、服務與使用者之間、以及使用者與使用者間產生連結,透過服務社群網路的不斷互動及服務的擴散產生差異化的經營模式,進一步形成專業的服務社群強化企業的核心服務價值。
二、 運用雲端運算整合價值鏈中的資訊並提供資訊仲介服務:
企業運用雲端運算的特性以及在產業中的經驗能有效的獲得價值鏈中上下游廠商的資訊與了解尚未滿足的需求,同時整合不同平台、軟硬體設備、以及商業流程,發展出資訊仲介角色的經營模式,有效整合價值鏈中的資訊並依照需求提供給合作廠商,幫助上下游廠商專注於其核心作業,並透過雲端運算主動地提供給顧客更方便、更靈活的服務,同時加強與價值鏈中上下游廠商的連結以及上下游廠商對資訊仲介者的依賴程度。
參考文獻 中文文獻:
1. John Hagel III, Marc Singer(2002)。網路價值:逆向市場上的資訊仲介者(湯宗勳,丁麗萍譯)台北:臉譜。(原著出版年:1999年)
2. Michael E. Porter(2010)。競爭策略:產業環境及競爭者分析,第三版(周旭華譯)。台北:天下遠見。(原著出版年:1980年)
3. Michael E. Porter(1996)。策略是什麼? (高登第、李明軒譯)。哈佛商業評論全球繁體中文版,特刊2010春季號。(原著出版年:1996年)
4. Yin, R. K.(2001)。個案研究法(尚榮安譯)。台北:弘智文化。(原著出版年:1994年)
5. 陳瀅(2010)。雲端策略:雲端運算與虛擬化技術,第一版,台北:天下雜誌。
6. 湯明哲(2003)。策略經濟基礎篇,第一版,台北:天下遠見。
7. 創新應用服務研究所(2009)。次世代科技服務趨勢。台北:財團法人資訊工業策進會。
英文文獻:
1. Andrews, Kenneth (1971), The Concept of Corporate Strategy, Irwin: Homewood, Ill.
2. Armbrust, M., et al. (2009) Above the Clouds: a Berkeley view of cloud computing. Tech. Rep. UCb/EECs-2009-28, EECs department, U.C. Berkeley.
3. Bass, Frank M. (1969), “A New Product Growth Model for Consumer Durables,” Management Science, 15 (5), 215–27.
4. Baumol, W. J and Oates. W E (1993) The Theory of Environmental Policy.
NY: Cambridge University Press.
5. Bechtolsheim(2008), A. Cloud Computing and Cloud Networking. A talk at UC Berkeley.
6. Brown, R. (1992), Managing the "S" Curve of innovation, The Journal of Consumer Marketing, 9(1), 61-72.
7. Burt, Ron S. (2005), Closure, Trust, and Reputation, in Brokerage and Closure. Oxford: Oxford University Press, 93–166.
8. Chou, C. F. and O. Shy (1990), Network Effects without Network Externalities, International Journal of Industrial Organization, 8, 259-270.
9. Constant, D., Sproull, L., & Kiesler, S.(1996), The kindness of strangers: The usefulness of electronic weak ties for technical advice, Organization Science, 7(2), 119-135.
10. Denne, M. (2007). "Pricing Utility Computing Services." International Journal of Web Services Research 4(2).
11. Duck, S.W., & Perlman, D.(Eds.).(1985), Understanding personal relationships, London Sage.
12. Granovetter, Mark S.(1973), The Strength of Weak Ties, American Journal of Sociology 78(6), 1360-1380.
13. Garton, L. and Johnson, M. S.(1999), The different roles of satisfaction, trust, and commitment in customer relationship, Journal of Marketing,63, 70-87
14. GRAY, J. (2008) Distributed Computing Economics. Queue 6, 3, 63–68.
15. Godes, David and Dina Mayzlin (2004), Using Online Conversation to Study Word-of-Mouth Communication, Marketing Science, 23 (4), 545–60.
16. Hamel, G. (1998a), The challenge today: changing the rules of the game. Business Strategy Review 9(2), 19–26.
17. Hamel, G. (1998b) Strategy innovation and the quest for value. Sloan Management Review 39(2), 7–14.
18. Hanneman, R. (1998), Introduction to Social Network, http://wizard.ucr.edu/~rhannema/networks/nettext.pdf
19. Hill, Shawndra, Foster Provost, and Chris Volinsky (2006), Network-Based Marketing: Identifying Likely Adopters via Consumer Networks, Statistical Science, 21 (2), 256–76.
20. Ireland RD, Hitt MA, Camp SM, Sexton DL. (2001), Integrating entrepreneurship actions and strategic management actions to create firm wealth. Academy of Management Executive 15(1), 49-63.
21. Jeffrey Rohlfs (1974), A Theory of Interdependent Demand for a Communications Service, The Bell Journal of Economics and Management Science, 5(1), 16-37.
22. Marsden, Peter V. & Campbell Karen E.(1984), Measuring Tie Strength, Social Forces 63(2), 482-501.
23. McGourty J. Tarshis L. A. & Dominick. P. (1996), Managing Information: Lessons form World Class Organizations, International Journal of Technology Management, 11(3/4), 354-368.
24. Michael A. Hitt, R. Duane Ireland, S. Michael Camp, Donald L. Sexton (2001), Special Issue: Strategic Entrepreneurship: Entrepreneurial Strategies for Wealth Creation, Strategic Management Journal, 22(6/7), 479-491.
25. Michael Morris, Minet Schindehutte, Jeffrey Allen “The entrepreneur’s business model: toward a unified perspective”, Journal of Business Research 58 (2005) pp.726– 735.
26. Nair, Harikesh, Puneet Manchanda, and Tulikaa Bhatia (2010), Asymmetric Peer Effects in Physician Prescription Behavior: The Role of Opinion Leaders, Journal of Marketing Research, 47, 883–95.
27. Parkhill, D. (1966) The Challenge of the Computer Utility, US: Addison-Wesley Educational Publishers Inc.
28. Pitt, Martyn and Clarke, Ken (1999), Competing on Competence: a Knowledge Perspective on the Management of Strategic Innovation, Technology Analysis and Strategic Management, 11(3), 301-316.
29. Rangan, K. (2008), The Cloud Wars: $100+ billion at stake. Tech. rep., Merrill Lynch.
30. Katz, M.L. and C. Shapiro (1985), Network externalities, competition, and compatibilitiy, The American Economic Review, 75(3), 424-440.
31. Shapiro, C. and Varian, H.(1998), Information Rules: A Strategy Guide to the Network Economy, Harvard Business School Press.
32. Shy, Oz (2001), The Economics of Network Industries, NY: Cambridge University Press.
33. Siegele, L. (2008), Let It Rise: A Special Report on Corporate IT. The Economist.
34. “Social Network”, Wikipedia, 2011 http://en.wikipedia.org/wiki/Social_network
35. Stewart D. W., Zhao Q. (2000), Internet marketing, business models and public policy, Journal of Public Policy and Marketing, 19, 287-296.
36. Van den Bulte, Cristophe and Yogesh V. Joshi (2007), New Product Diffusion with Influentials and Imitators, Marketing Science, 26 (3), 400–421.
37. Vogels, W. (2008), A Head in the Clouds—The Power of Infrastructure as a Service. In First workshop on Cloud Computing and in Applications (CCA ’08)
38. Watts, Duncan J. and Peter S. Dodds (2007), Influentials, Networks, and Public Opinion Formation, Journal of Consumer Research, 34 (4), 441–58.
Zsolt Katona, Peter Pal Zubcsek, and Miklos Sarvary(2011), Network Effects and Personal Influences: The Diffusion of an Online Social Network, Journal of Marketing Research,48, 425 –443.
描述 碩士
國立政治大學
企業管理研究所
98355010
99
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0098355010
資料類型 thesis
dc.contributor.advisor 郭更生zh_TW
dc.contributor.advisor Kuo, Geng Shengen_US
dc.contributor.author (Authors) 王瑞豪zh_TW
dc.contributor.author (Authors) Wang, Jui Haoen_US
dc.creator (作者) 王瑞豪zh_TW
dc.creator (作者) Wang, Jui Haoen_US
dc.date (日期) 2010en_US
dc.date.accessioned 3-Sep-2013 14:39:47 (UTC+8)-
dc.date.available 3-Sep-2013 14:39:47 (UTC+8)-
dc.date.issued (上傳時間) 3-Sep-2013 14:39:47 (UTC+8)-
dc.identifier (Other Identifiers) G0098355010en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/59778-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所zh_TW
dc.description (描述) 98355010zh_TW
dc.description (描述) 99zh_TW
dc.description.abstract (摘要) 2008年金融海嘯後,企業對資訊科技的投資開始下降,造成資訊技術以及資訊服務市場成長的趨緩,但同時卻為雲端運算服務市場創造了良好的商機,預估到2012年為止雲端運算服務市場每年的平均成長率可達37%,遠高於資訊服務市場5%的成長率。
本研究希望了解以雲端運算為基礎的成功創新經營模式之策略,探討雲端服務大廠IBM、Amazon.com、Google、以及Salesforce.com,歸納整理這些企業運用雲端運算產生成功創新經營模式的策略,了解在雲端運算出現後,這些企業如何清楚定位自己在產業中的角色。本研究進一步比較這四家企業運用雲端運算的策略,整理出這些策略的共同點為:
一、 運用雲端運算發展企業的核心價值並進行服務創造:
運用雲端運算的特性讓企業提供更即時、功能範圍更廣的服務,同時透過租用、訂閱的模式降低了服務的使用成本,擴大了使用服務的客戶群,並且從傳統單一方向的服務提供方式轉變為服務與服務之間、服務與使用者之間、以及使用者與使用者間產生連結,透過服務社群網路的不斷互動及服務的擴散產生差異化的經營模式,進一步形成專業的服務社群強化企業的核心服務價值。
二、 運用雲端運算整合價值鏈中的資訊並提供資訊仲介服務:
企業運用雲端運算的特性以及在產業中的經驗能有效的獲得價值鏈中上下游廠商的資訊與了解尚未滿足的需求,同時整合不同平台、軟硬體設備、以及商業流程,發展出資訊仲介角色的經營模式,有效整合價值鏈中的資訊並依照需求提供給合作廠商,幫助上下游廠商專注於其核心作業,並透過雲端運算主動地提供給顧客更方便、更靈活的服務,同時加強與價值鏈中上下游廠商的連結以及上下游廠商對資訊仲介者的依賴程度。
zh_TW
dc.description.tableofcontents 第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 2
第三節 研究範疇 2
第四節 研究架構 3
第五節 研究方法 4
第二章 文獻探討 7
第一節 雲端運算 7
第二節 創新經營模式的價值 13
第三節 網路服務的擴散性 16
第三章 全球雲端運算產業趨勢分析 22
第一節 雲端運算產業架構 22
第二節 雲端運算的服務架構 25
第三節 全球雲端運算服務市場狀況 27
第四章 雲端服務大廠經營與發展策略 31
第一節 IBM 31
第二節 Amazon.com 42
第三節 Google 48
第四節 Salesforce.com 58
第五章 以雲端運算為基礎確保成功創新經營模式的策略 67
第一節 市場趨勢 67
第二節 雲端運算服務大廠的布局 68
第三節 雲端運算服務大廠的策略與經營模式的關係 71
第四節 以雲端運算為基礎的策略與成功創新經營模式的關係以及潛在市場機會 74
第六章 結論與建議 78
第一節 結論 78
第二節 實務建議 79
參考文獻 80
zh_TW
dc.format.extent 6935782 bytes-
dc.format.extent 6935782 bytes-
dc.format.mimetype application/pdf-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0098355010en_US
dc.subject (關鍵詞) 雲端運算zh_TW
dc.subject (關鍵詞) 創新經營模式zh_TW
dc.subject (關鍵詞) 策略zh_TW
dc.title (題名) 以雲端運算為基礎的成功創新經營模式之策略zh_TW
dc.title (題名) The strategy of successful and innovational business model on cloud computingen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 中文文獻:
1. John Hagel III, Marc Singer(2002)。網路價值:逆向市場上的資訊仲介者(湯宗勳,丁麗萍譯)台北:臉譜。(原著出版年:1999年)
2. Michael E. Porter(2010)。競爭策略:產業環境及競爭者分析,第三版(周旭華譯)。台北:天下遠見。(原著出版年:1980年)
3. Michael E. Porter(1996)。策略是什麼? (高登第、李明軒譯)。哈佛商業評論全球繁體中文版,特刊2010春季號。(原著出版年:1996年)
4. Yin, R. K.(2001)。個案研究法(尚榮安譯)。台北:弘智文化。(原著出版年:1994年)
5. 陳瀅(2010)。雲端策略:雲端運算與虛擬化技術,第一版,台北:天下雜誌。
6. 湯明哲(2003)。策略經濟基礎篇,第一版,台北:天下遠見。
7. 創新應用服務研究所(2009)。次世代科技服務趨勢。台北:財團法人資訊工業策進會。
英文文獻:
1. Andrews, Kenneth (1971), The Concept of Corporate Strategy, Irwin: Homewood, Ill.
2. Armbrust, M., et al. (2009) Above the Clouds: a Berkeley view of cloud computing. Tech. Rep. UCb/EECs-2009-28, EECs department, U.C. Berkeley.
3. Bass, Frank M. (1969), “A New Product Growth Model for Consumer Durables,” Management Science, 15 (5), 215–27.
4. Baumol, W. J and Oates. W E (1993) The Theory of Environmental Policy.
NY: Cambridge University Press.
5. Bechtolsheim(2008), A. Cloud Computing and Cloud Networking. A talk at UC Berkeley.
6. Brown, R. (1992), Managing the "S" Curve of innovation, The Journal of Consumer Marketing, 9(1), 61-72.
7. Burt, Ron S. (2005), Closure, Trust, and Reputation, in Brokerage and Closure. Oxford: Oxford University Press, 93–166.
8. Chou, C. F. and O. Shy (1990), Network Effects without Network Externalities, International Journal of Industrial Organization, 8, 259-270.
9. Constant, D., Sproull, L., & Kiesler, S.(1996), The kindness of strangers: The usefulness of electronic weak ties for technical advice, Organization Science, 7(2), 119-135.
10. Denne, M. (2007). "Pricing Utility Computing Services." International Journal of Web Services Research 4(2).
11. Duck, S.W., & Perlman, D.(Eds.).(1985), Understanding personal relationships, London Sage.
12. Granovetter, Mark S.(1973), The Strength of Weak Ties, American Journal of Sociology 78(6), 1360-1380.
13. Garton, L. and Johnson, M. S.(1999), The different roles of satisfaction, trust, and commitment in customer relationship, Journal of Marketing,63, 70-87
14. GRAY, J. (2008) Distributed Computing Economics. Queue 6, 3, 63–68.
15. Godes, David and Dina Mayzlin (2004), Using Online Conversation to Study Word-of-Mouth Communication, Marketing Science, 23 (4), 545–60.
16. Hamel, G. (1998a), The challenge today: changing the rules of the game. Business Strategy Review 9(2), 19–26.
17. Hamel, G. (1998b) Strategy innovation and the quest for value. Sloan Management Review 39(2), 7–14.
18. Hanneman, R. (1998), Introduction to Social Network, http://wizard.ucr.edu/~rhannema/networks/nettext.pdf
19. Hill, Shawndra, Foster Provost, and Chris Volinsky (2006), Network-Based Marketing: Identifying Likely Adopters via Consumer Networks, Statistical Science, 21 (2), 256–76.
20. Ireland RD, Hitt MA, Camp SM, Sexton DL. (2001), Integrating entrepreneurship actions and strategic management actions to create firm wealth. Academy of Management Executive 15(1), 49-63.
21. Jeffrey Rohlfs (1974), A Theory of Interdependent Demand for a Communications Service, The Bell Journal of Economics and Management Science, 5(1), 16-37.
22. Marsden, Peter V. & Campbell Karen E.(1984), Measuring Tie Strength, Social Forces 63(2), 482-501.
23. McGourty J. Tarshis L. A. & Dominick. P. (1996), Managing Information: Lessons form World Class Organizations, International Journal of Technology Management, 11(3/4), 354-368.
24. Michael A. Hitt, R. Duane Ireland, S. Michael Camp, Donald L. Sexton (2001), Special Issue: Strategic Entrepreneurship: Entrepreneurial Strategies for Wealth Creation, Strategic Management Journal, 22(6/7), 479-491.
25. Michael Morris, Minet Schindehutte, Jeffrey Allen “The entrepreneur’s business model: toward a unified perspective”, Journal of Business Research 58 (2005) pp.726– 735.
26. Nair, Harikesh, Puneet Manchanda, and Tulikaa Bhatia (2010), Asymmetric Peer Effects in Physician Prescription Behavior: The Role of Opinion Leaders, Journal of Marketing Research, 47, 883–95.
27. Parkhill, D. (1966) The Challenge of the Computer Utility, US: Addison-Wesley Educational Publishers Inc.
28. Pitt, Martyn and Clarke, Ken (1999), Competing on Competence: a Knowledge Perspective on the Management of Strategic Innovation, Technology Analysis and Strategic Management, 11(3), 301-316.
29. Rangan, K. (2008), The Cloud Wars: $100+ billion at stake. Tech. rep., Merrill Lynch.
30. Katz, M.L. and C. Shapiro (1985), Network externalities, competition, and compatibilitiy, The American Economic Review, 75(3), 424-440.
31. Shapiro, C. and Varian, H.(1998), Information Rules: A Strategy Guide to the Network Economy, Harvard Business School Press.
32. Shy, Oz (2001), The Economics of Network Industries, NY: Cambridge University Press.
33. Siegele, L. (2008), Let It Rise: A Special Report on Corporate IT. The Economist.
34. “Social Network”, Wikipedia, 2011 http://en.wikipedia.org/wiki/Social_network
35. Stewart D. W., Zhao Q. (2000), Internet marketing, business models and public policy, Journal of Public Policy and Marketing, 19, 287-296.
36. Van den Bulte, Cristophe and Yogesh V. Joshi (2007), New Product Diffusion with Influentials and Imitators, Marketing Science, 26 (3), 400–421.
37. Vogels, W. (2008), A Head in the Clouds—The Power of Infrastructure as a Service. In First workshop on Cloud Computing and in Applications (CCA ’08)
38. Watts, Duncan J. and Peter S. Dodds (2007), Influentials, Networks, and Public Opinion Formation, Journal of Consumer Research, 34 (4), 441–58.
Zsolt Katona, Peter Pal Zubcsek, and Miklos Sarvary(2011), Network Effects and Personal Influences: The Diffusion of an Online Social Network, Journal of Marketing Research,48, 425 –443.
zh_TW