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題名 公務人員使用網路與組織學習對組織承諾影響之研究
Research on the impact of public servants using internet and organizational learning on the organizational commitment作者 吳靜瑜 貢獻者 孫本初
吳靜瑜關鍵詞 使用網路
組織學習
組織承諾日期 2010 上傳時間 3-Sep-2013 16:09:09 (UTC+8) 摘要 本研究旨在瞭解行政院所屬中央機關公務人員使用網路、組織學習與組織承諾之關係，以及使用網路與組織學習對組織承諾的影響，並探討個人屬性在使用網路、組織學習與組織承諾之認知的差異性，期能提供目前行政院組織變革與發展的參考。本研究結果發現使用網路包含依賴程度與使用程度二個衡量構面；組織學習包含學習意願與學習氣候二個衡量構面；組織承諾會包含價值承諾、努力意願、留職傾向三個衡量構面，以上各構面會因個人屬性的差異而有不同的看法，且各衡量構面具有正相關，適合進行多元迴歸分析，經迴歸分析結果，使用網路與組織學習對組織承諾具有正向預測力或解釋力，此表示使用網路與組織學習對提升組織承諾具有正面效果。本研究亦建議可以從電子化政府、組織學習及數位學習等方面來發展最適合的組織發展策略。 參考文獻 中文部分王保進(2006)。 視窗版SPSS 與行為科學研究(第三版)。臺北:心理出版社。交通部(2005)。臺灣地區民眾使用網際網路狀況調查報告。2010年3月1日，取自：http://www.motc.gov.tw/hypage.cgi?HYPAGE=stat12.asp。吳明烈主編（2003）。組織學習與學習型學校。臺北：高等教育出版社。吳明隆（2007）。SPSS統計應用學習實務-問卷分析與應用統計。新北市：加樺國際。杜佩蘭（1999）。組織承諾、角色衝突與工作滿足及其相關因素之研究-以高雄市政府主計處外派人員為例。未出版碩士論文，國立中山大學人力資源管理研究所，高雄市。林良楓（1984）。會計師事務所查帳員工作滿足與組織承諾之研究。未出版碩士論文，國立政治大學會計研究所，臺北市。林珊如（2002）。網路使用者特性與資訊行為研究趨勢之探討。圖書資訊學刊，17，35-47。林愛玲（1997）。知識網路-組織學習提升策略之探討。人力資源發展月刊，122，4-9。林義屏（2001）。市場導向、組織學習、組織創新與組織績效間關係之研究－以科學園區資訊電子產業為例。未出版博士論文，國立中山大學企業管理學系，高雄市。林麗惠（1999年）。組織學習與學習型組織，載於學習型組織，117-153。臺北：師大書苑。孫本初(2001)。公共管理。台北：智勝。財團法人臺灣網路資訊中心(2006)。2006年七月「臺灣寬頻網路使用調查」報告。2010年3月5日取自：http://www.財團法人臺灣網路資訊中心.net/NEWS/1085.bin。高協聖(1996)。高科技事業組織學習類型與環境回應能耐關聯之研究。未出版碩士論文，國立政治大學企業管理研究所，臺北市。許明遠(2005)。國小高年級學童網路使用行為與自我概念、人際關係之研究-以臺北市兩所國小為例。未出版碩士論文，臺北市立師範學院社會科教育研究所，臺北市。陳冠名(2004)。青少年網路使用行為及網路沈迷的因素之研究。未出版博士論文，國立高雄師範大學教育學系，高雄市。陳惠芳(1998)。組織正當性、組織學習、與組織同形之關係研究—制度理論整合觀點。未出版博士論文，國立臺灣大學商學研究所，臺北市。黃英忠(1988)。現代管理學。臺北：華泰書局。黃瓊慧(2000)。從沈浸(flow)理論探討台灣大專學生之網路使用行為。未出版碩士論文，國立交通大學傳播研究所，新竹市。曾朝聖（2003）。員工對學習型組織特徵的之決與組織承諾關係之研究。未出版碩士論文，國立中山大學人力資源管理研究所，高雄市。楊國德(1999)。學習型組織的理論與應用。臺北：師大書苑。資策會ECER-FIND。FIND：Focus on Internet News & Data。2010年3月5日取自： http://www.find.org.tw/0105/howmany/usage_1.asp。蕃薯藤全球資訊網(2006)。小朋友網路使用行為調查。2010年3月5日取自：http://survey.yam.com/index.html。蕭伃伶、盧美秀(1996)。臨床護理人員之組織承諾、組織留任與專業留任的相關研究．護理研究，31，37-59。英文部分Angle, H. 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(2004), The complementarily of information technology infrastructure and e-commerce capability: a resource-based assessment of their business value. Journal of Management Information Systems, 21(1), 167-202. 描述 碩士
國立政治大學
行政管理碩士學程
989210665
99資料來源 http://thesis.lib.nccu.edu.tw/record/#G0098921065 資料類型 thesis dc.contributor.advisor 孫本初 zh_TW dc.contributor.author (Authors) 吳靜瑜 zh_TW dc.creator (作者) 吳靜瑜 zh_TW dc.date (日期) 2010 en_US dc.date.accessioned 3-Sep-2013 16:09:09 (UTC+8) - dc.date.available 3-Sep-2013 16:09:09 (UTC+8) - dc.date.issued (上傳時間) 3-Sep-2013 16:09:09 (UTC+8) - dc.identifier (Other Identifiers) G0098921065 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/59865 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 行政管理碩士學程 zh_TW dc.description (描述) 989210665 zh_TW dc.description (描述) 99 zh_TW dc.description.abstract (摘要) 本研究旨在瞭解行政院所屬中央機關公務人員使用網路、組織學習與組織承諾之關係，以及使用網路與組織學習對組織承諾的影響，並探討個人屬性在使用網路、組織學習與組織承諾之認知的差異性，期能提供目前行政院組織變革與發展的參考。本研究結果發現使用網路包含依賴程度與使用程度二個衡量構面；組織學習包含學習意願與學習氣候二個衡量構面；組織承諾會包含價值承諾、努力意願、留職傾向三個衡量構面，以上各構面會因個人屬性的差異而有不同的看法，且各衡量構面具有正相關，適合進行多元迴歸分析，經迴歸分析結果，使用網路與組織學習對組織承諾具有正向預測力或解釋力，此表示使用網路與組織學習對提升組織承諾具有正面效果。本研究亦建議可以從電子化政府、組織學習及數位學習等方面來發展最適合的組織發展策略。 zh_TW dc.description.tableofcontents 第一章 緒論 1第一節 研究動機與目的 1第二節 研究方法 3第三節 研究流程與章節安排 4第四節 研究範圍 5第五節 重要名詞解釋 6第二章 文獻探討 8第一節 使用網路之意涵與理論 8第二節 組織學習之意涵與理論 11第三節 組織承諾之意涵與理論 18第四節 變數間相關之研究 23第三章 研究設計 28第一節 研究架構與假設 28第二節 各變項之操作型定義及衡量 29第三節 問卷設計與抽樣方法 30第四節 統計分析方法 36第五節 問卷預試分析 37第四章 研究結果分析 49第一節 問卷回收情形 49第二節 基本資料分析 50第三節 研究假說檢定 53第五章 結論與建議 72第一節 研究發現 72第二節 建議 74參考文獻 76附 錄 一 公務人員使用網路與組織學習對組織承諾影響之研究問卷（預試） 85附 錄 二 公務人員使用網路與組織學習對組織承諾影響之研究問卷 88 zh_TW dc.format.extent 4323168 bytes - dc.format.mimetype application/pdf - dc.language.iso en_US - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0098921065 en_US dc.subject (關鍵詞) 使用網路 zh_TW dc.subject (關鍵詞) 組織學習 zh_TW dc.subject (關鍵詞) 組織承諾 zh_TW dc.title (題名) 公務人員使用網路與組織學習對組織承諾影響之研究 zh_TW dc.title (題名) Research on the impact of public servants using internet and organizational learning on the organizational commitment en_US dc.type (資料類型) thesis en dc.relation.reference (參考文獻) 中文部分王保進(2006)。 視窗版SPSS 與行為科學研究(第三版)。臺北:心理出版社。交通部(2005)。臺灣地區民眾使用網際網路狀況調查報告。2010年3月1日，取自：http://www.motc.gov.tw/hypage.cgi?HYPAGE=stat12.asp。吳明烈主編（2003）。組織學習與學習型學校。臺北：高等教育出版社。吳明隆（2007）。SPSS統計應用學習實務-問卷分析與應用統計。新北市：加樺國際。杜佩蘭（1999）。組織承諾、角色衝突與工作滿足及其相關因素之研究-以高雄市政府主計處外派人員為例。未出版碩士論文，國立中山大學人力資源管理研究所，高雄市。林良楓（1984）。會計師事務所查帳員工作滿足與組織承諾之研究。未出版碩士論文，國立政治大學會計研究所，臺北市。林珊如（2002）。網路使用者特性與資訊行為研究趨勢之探討。圖書資訊學刊，17，35-47。林愛玲（1997）。知識網路-組織學習提升策略之探討。人力資源發展月刊，122，4-9。林義屏（2001）。市場導向、組織學習、組織創新與組織績效間關係之研究－以科學園區資訊電子產業為例。未出版博士論文，國立中山大學企業管理學系，高雄市。林麗惠（1999年）。組織學習與學習型組織，載於學習型組織，117-153。臺北：師大書苑。孫本初(2001)。公共管理。台北：智勝。財團法人臺灣網路資訊中心(2006)。2006年七月「臺灣寬頻網路使用調查」報告。2010年3月5日取自：http://www.財團法人臺灣網路資訊中心.net/NEWS/1085.bin。高協聖(1996)。高科技事業組織學習類型與環境回應能耐關聯之研究。未出版碩士論文，國立政治大學企業管理研究所，臺北市。許明遠(2005)。國小高年級學童網路使用行為與自我概念、人際關係之研究-以臺北市兩所國小為例。未出版碩士論文，臺北市立師範學院社會科教育研究所，臺北市。陳冠名(2004)。青少年網路使用行為及網路沈迷的因素之研究。未出版博士論文，國立高雄師範大學教育學系，高雄市。陳惠芳(1998)。組織正當性、組織學習、與組織同形之關係研究—制度理論整合觀點。未出版博士論文，國立臺灣大學商學研究所，臺北市。黃英忠(1988)。現代管理學。臺北：華泰書局。黃瓊慧(2000)。從沈浸(flow)理論探討台灣大專學生之網路使用行為。未出版碩士論文，國立交通大學傳播研究所，新竹市。曾朝聖（2003）。員工對學習型組織特徵的之決與組織承諾關係之研究。未出版碩士論文，國立中山大學人力資源管理研究所，高雄市。楊國德(1999)。學習型組織的理論與應用。臺北：師大書苑。資策會ECER-FIND。FIND：Focus on Internet News & Data。2010年3月5日取自： http://www.find.org.tw/0105/howmany/usage_1.asp。蕃薯藤全球資訊網(2006)。小朋友網路使用行為調查。2010年3月5日取自：http://survey.yam.com/index.html。蕭伃伶、盧美秀(1996)。臨床護理人員之組織承諾、組織留任與專業留任的相關研究．護理研究，31，37-59。英文部分Angle, H. 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