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題名 運用系統模擬探討電子化採購平台導入夥伴關係管理之應用研究
A study of partner relationship management within e-Procurement platform by system simulation
作者 阮雋文
貢獻者 李有仁
阮雋文
關鍵詞 系統模擬
電子化採購
夥伴關係管理
Computer Simulation
EC
PRM
日期 2011
上傳時間 4-Sep-2013 17:00:11 (UTC+8)
摘要 本研究使用系統模擬方式，模擬廠商間的交易情況，透過三項實驗設計與分析，找出對企業貢獻最大的廠商，實驗結果顯示PRM確實能為企業提升服務水準，帶來更多的收益並減少損失。
本研究之系統採用三層式架構進行設計，將系統分為展式層(Presentation Layer)、商業邏輯層(Business Logic Layer)和資料存取層(Data Access Layer)，各層之設計參考GoF的設計樣式(Design Pattern)，展示層使用MVC(Model-View-Controller)模式、商業邏輯層使用外觀 (Façade) 模式、資料存取層使用工廠(Factory)模式，降低系統間各模組的耦合性，並提高程式的可維護性。

關鍵字：系統模擬、電子化採購、夥伴關係管理
參考文獻 1. Ageshin, E. A. (2001). "E-procurement at Work: A Case Study," Production and Inventory Management Journal, 42(1), pp.48-83.
2. Akacum, A. and Dale, B.G. (1995), "Supplier Partnering: Case Study Experiences", Journal of Supply Chain Management, vol.31, pp:38-44.
3. Bowersox, D.J. and D.J. Closs(1996), "Logitical management", McGraw-Hill.
4. Brinkerhof, J.M.(2002), "Assessing and Improving Partnership Relationships and Outcomes: a Proposed Framework", Evaluation and Program Planning (25:3) , pp:215-231.
5. Dornier P.P. and R. Ernst(1998), "Global operations and Logistics", Wiley.
6. Ellram, L.M. (1995), "A managerial Guideline for the Development and Implementation of Purchasing Partnerships", International Journal of Purchasing and Materials Management (31), pp: 10-16.
7. Handfield, R.B. and Nichols, E.L. (1990), "Introduction to Supply Chain Management", Prentice Hall.
8. Harrington, Lisa, Logistics, agent for change:shaping the intetrated supply chain, Traffic & Distribution, January, 1995, pp. 30-34.
9. Heffernan, T. (2004),“Trust Formation in Cross-Cultural Business-to-Business Relationships”, The International Journal Qualitative Market Research, Vol. 7, No. 2, pp:114-125.
10. Kalakota, R. and Robinson, M. (2001). "E-business 2.0 Roadmap for Success, Addison Wesley, pp. 308-315.
11. Lambert, D.M., Emmelhainz, M.A. and Gardner, J.T. (1996), "Developing and implementing supply chain partnerships", The International Journal of Logistics Management, 7(2), pp:1-19.
12. Lawrence, J. A., & Pasternack, B. A. (2002), "Applied management science", New York: John Wiley & Sons.
13. Lo, E.K. and Pushpakumara, C. (1999), "Performance and partnership in global manufacturing modelling frameworks and techniques", International Journal of Production Economics, 60-61, pp:261-269.
14. Maloni, M. and Benton, W.C. (1997), "Supply chain partnerships: Opportunities for operations research", European Journal of Operational Research, Vol. 101, Iss 3, 1997, pp: 419-429.
15. Maloni, M. and Benton, W.C. (2000), "Power influences in the supply chain", Journal of business logitics, 21(1), pp:49-73.
16. Mclvor, Roman and Marie McHugh (2000), "Partnership Sourcing: An Organizaion Change management Perspective," The Journal of Supply Chain
17. Mohr, J. and Spekman, R. (1994), "Characteristics of Partnership Success: Partnership Attributes, Communication Behavior, and Conflict Resolution Techniques", Strategic Management Journal(15), pp: 135-152.
18. Morgan, R.M. and Hunt, S.D. (1994), "The Commitment-Trust Theory of Relationship Marketing", Journal of Marketing, Vol. 58, Iss. 3, pp.20-38.
19. Rackham, L., Friedman and Ruff, R. (1997), "Getting Pargnering Right: How Market Leaders are Creating Long-term Competitive Advantage", McGraw-Hill Int`l Enterprises Inc.
20. Render, B., Stair, R. M., & Hanna, M. E. (2003), "Quantitative analysis for management", New Jersey: Pearson Education.
21. Sabri, E.H. and B.M. Beamon(2000), "A Multi-Objective Approach to Simultaneous Strategic and Operational Planning in Supply Chain Design", Omega, 28(5), pp.581-589.
22. Shin, H., D.A. Collier, and D.D. Wilson (2000), "Supply Management Orientation and Supplier/Buyer Performance, Journal of Operations Management", 18(3), pp:317-333.
23. Spekman, R.E., Kamauff, J.W. and Myhi, N. (1998), "An empirical investigation into supply chain management: A perspective on partnerships", International Journal of Physical Distribution and Logistics Management, 28(8), pp:630-650.
24. Whipple, J.M. and Frankle, R. (2000), "Strategic alliance success factors", The Journal of Supply Chain Management, summer, pp:21-28.
25. Zeigler, B. P.(1976), "Theory of the modeling and Simulation", New York: John Wiley and Sons.
26. 李有仁、曾德宜、呂德璁，2007，『B2B電子商務中夥伴關係之關鍵結合力：探索性研究』，第十八屆國際資訊管理學術研討會，中華民國資訊管理學會主辦。
27. 林則孟，2002，『系統模擬：理論與應用』, 滄海書局。
28. 郭齊勝、董志明、單家元，2006，『系統模擬』，北京：國防工業出版社，頁5-9。
29. 程杰，2009，『大話設計模式』，悅知文化。
30. 陳臣、王斌，2011，『品味Java的21種設計模式』，佳魁資訊。
31. 劉京華，2010，『Java Web整合開發』，佳魁資訊。
描述 碩士
國立政治大學
資訊管理研究所
98356029
100
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0098356029
資料類型 thesis
dc.contributor.advisor 李有仁zh_TW
dc.contributor.author (Authors) 阮雋文zh_TW
dc.creator (作者) 阮雋文zh_TW
dc.date (日期) 2011en_US
dc.date.accessioned 4-Sep-2013 17:00:11 (UTC+8)-
dc.date.available 4-Sep-2013 17:00:11 (UTC+8)-
dc.date.issued (上傳時間) 4-Sep-2013 17:00:11 (UTC+8)-
dc.identifier (Other Identifiers) G0098356029en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/60221-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 98356029zh_TW
dc.description (描述) 100zh_TW
dc.description.abstract (摘要) 本研究使用系統模擬方式，模擬廠商間的交易情況，透過三項實驗設計與分析，找出對企業貢獻最大的廠商，實驗結果顯示PRM確實能為企業提升服務水準，帶來更多的收益並減少損失。
本研究之系統採用三層式架構進行設計，將系統分為展式層(Presentation Layer)、商業邏輯層(Business Logic Layer)和資料存取層(Data Access Layer)，各層之設計參考GoF的設計樣式(Design Pattern)，展示層使用MVC(Model-View-Controller)模式、商業邏輯層使用外觀 (Façade) 模式、資料存取層使用工廠(Factory)模式，降低系統間各模組的耦合性，並提高程式的可維護性。

關鍵字：系統模擬、電子化採購、夥伴關係管理		zh_TW
dc.description.tableofcontents 誌謝 I
摘要 II
Abstract III
圖目錄 VI
表目錄 VII
第一章 緒論 1
1.1 研究動機 1
1.2 研究目的 2
1.3 研究流程 2
1.4 章節結構 3
第二章 文獻探討 4
2.1 供應鏈管理 4
2.1.1 供應鏈管理定義 4
2.1.2 供應商績效評估 5
2.2 夥伴關係管理 7
2.2.1 夥伴關係定義 7
2.2.2 夥伴關係與傳統供應關係 10
2.2.3 夥伴關係的型態 11
2.2.4 夥伴關係建立過程與生命周期 12
2.2.5 夥伴關係之結合力 13
第三章 研究方法 18
3.1 研究架構 18
3.2 研究流程 20
3.3 研究設計 20
3.3.1 研究假設 22
3.3.2 模擬變數 23
3.3.3 模擬交易流程 24
第四章 系統實作 27
4.1 模擬流程 27
4.2 模擬參數設定 29
4.3 需求訂單模擬 32
4.4 實驗模擬 34
4.4.1 實驗1 (No PRM) 34
4.4.2 實驗2 (Fixed PRM) 35
4.4.3 實驗3 (Dynamic PRM) 37
4.5 實驗輸出項目 38
4.6 模擬結果分析 39
4.6.1 實驗1(無PRM概念) 39
4.6.2 實驗2(Fixed PRM) 41
4.6.3 實驗3(Dynamic PRM) 43
第五章 結論與建議 49
5.1 結論 49
5.2 研究貢獻 49
5.3 研究限制 50
5.4 後續研究建議 50
第六章 參考文獻 51
附錄 54
附錄一 電子化採購系統實作說明 54
附錄二 web.xml設定檔 77
附錄三 struts-config.xml設定檔 79
附錄四 applicationContext設定檔 87
附錄五 hibernate.cfg.xml設定檔 94
附錄六 Company.hbm.xml設定檔 95		zh_TW
dc.format.extent 2671682 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0098356029en_US
dc.subject (關鍵詞) 系統模擬zh_TW
dc.subject (關鍵詞) 電子化採購zh_TW
dc.subject (關鍵詞) 夥伴關係管理zh_TW
dc.subject (關鍵詞) Computer Simulationen_US
dc.subject (關鍵詞) ECen_US
dc.subject (關鍵詞) PRMen_US
dc.title (題名) 運用系統模擬探討電子化採購平台導入夥伴關係管理之應用研究zh_TW
dc.title (題名) A study of partner relationship management within e-Procurement platform by system simulationen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 1. Ageshin, E. A. (2001). "E-procurement at Work: A Case Study," Production and Inventory Management Journal, 42(1), pp.48-83.
2. Akacum, A. and Dale, B.G. (1995), "Supplier Partnering: Case Study Experiences", Journal of Supply Chain Management, vol.31, pp:38-44.
3. Bowersox, D.J. and D.J. Closs(1996), "Logitical management", McGraw-Hill.
4. Brinkerhof, J.M.(2002), "Assessing and Improving Partnership Relationships and Outcomes: a Proposed Framework", Evaluation and Program Planning (25:3) , pp:215-231.
5. Dornier P.P. and R. Ernst(1998), "Global operations and Logistics", Wiley.
6. Ellram, L.M. (1995), "A managerial Guideline for the Development and Implementation of Purchasing Partnerships", International Journal of Purchasing and Materials Management (31), pp: 10-16.
7. Handfield, R.B. and Nichols, E.L. (1990), "Introduction to Supply Chain Management", Prentice Hall.
8. Harrington, Lisa, Logistics, agent for change:shaping the intetrated supply chain, Traffic & Distribution, January, 1995, pp. 30-34.
9. Heffernan, T. (2004),“Trust Formation in Cross-Cultural Business-to-Business Relationships”, The International Journal Qualitative Market Research, Vol. 7, No. 2, pp:114-125.
10. Kalakota, R. and Robinson, M. (2001). "E-business 2.0 Roadmap for Success, Addison Wesley, pp. 308-315.
11. Lambert, D.M., Emmelhainz, M.A. and Gardner, J.T. (1996), "Developing and implementing supply chain partnerships", The International Journal of Logistics Management, 7(2), pp:1-19.
12. Lawrence, J. A., & Pasternack, B. A. (2002), "Applied management science", New York: John Wiley & Sons.
13. Lo, E.K. and Pushpakumara, C. (1999), "Performance and partnership in global manufacturing modelling frameworks and techniques", International Journal of Production Economics, 60-61, pp:261-269.
14. Maloni, M. and Benton, W.C. (1997), "Supply chain partnerships: Opportunities for operations research", European Journal of Operational Research, Vol. 101, Iss 3, 1997, pp: 419-429.
15. Maloni, M. and Benton, W.C. (2000), "Power influences in the supply chain", Journal of business logitics, 21(1), pp:49-73.
16. Mclvor, Roman and Marie McHugh (2000), "Partnership Sourcing: An Organizaion Change management Perspective," The Journal of Supply Chain
17. Mohr, J. and Spekman, R. (1994), "Characteristics of Partnership Success: Partnership Attributes, Communication Behavior, and Conflict Resolution Techniques", Strategic Management Journal(15), pp: 135-152.
18. Morgan, R.M. and Hunt, S.D. (1994), "The Commitment-Trust Theory of Relationship Marketing", Journal of Marketing, Vol. 58, Iss. 3, pp.20-38.
19. Rackham, L., Friedman and Ruff, R. (1997), "Getting Pargnering Right: How Market Leaders are Creating Long-term Competitive Advantage", McGraw-Hill Int`l Enterprises Inc.
20. Render, B., Stair, R. M., & Hanna, M. E. (2003), "Quantitative analysis for management", New Jersey: Pearson Education.
21. Sabri, E.H. and B.M. Beamon(2000), "A Multi-Objective Approach to Simultaneous Strategic and Operational Planning in Supply Chain Design", Omega, 28(5), pp.581-589.
22. Shin, H., D.A. Collier, and D.D. Wilson (2000), "Supply Management Orientation and Supplier/Buyer Performance, Journal of Operations Management", 18(3), pp:317-333.
23. Spekman, R.E., Kamauff, J.W. and Myhi, N. (1998), "An empirical investigation into supply chain management: A perspective on partnerships", International Journal of Physical Distribution and Logistics Management, 28(8), pp:630-650.
24. Whipple, J.M. and Frankle, R. (2000), "Strategic alliance success factors", The Journal of Supply Chain Management, summer, pp:21-28.
25. Zeigler, B. P.(1976), "Theory of the modeling and Simulation", New York: John Wiley and Sons.
26. 李有仁、曾德宜、呂德璁，2007，『B2B電子商務中夥伴關係之關鍵結合力：探索性研究』，第十八屆國際資訊管理學術研討會，中華民國資訊管理學會主辦。
27. 林則孟，2002，『系統模擬：理論與應用』, 滄海書局。
28. 郭齊勝、董志明、單家元，2006，『系統模擬』，北京：國防工業出版社，頁5-9。
29. 程杰，2009，『大話設計模式』，悅知文化。
30. 陳臣、王斌，2011，『品味Java的21種設計模式』，佳魁資訊。
31. 劉京華，2010，『Java Web整合開發』，佳魁資訊。		zh_TW