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題名 從工作分離及需求變動觀點考量不同開發方法之軟體境外開發績效表現
Considering development methods on offshore software development performance: from work dispersion and requirements change perspective作者 黃釗熠
Huang, Chaoyi貢獻者 林我聰
Lin, Woo Tsong
黃釗熠
Huang, Chaoyi關鍵詞 軟體境外開發
需求變動
工作分離
敏捷開發方法
offshore software development
work dispersion
requirements change
agile development method日期 2009 上傳時間 4-Sep-2013 17:01:19 (UTC+8) 摘要 全球化使得軟體開發活動轉移至新興或開發中國家,快速變動的商業環境則趨使軟體開發朝向敏捷開發演進,然而軟體境外開發產生工作分離現象,負面影響軟體開發績效,此外敏捷開發法與境外開發環境存在衝突,本研究將軟體開發方法視為一連續漸變的光譜,包含規劃導向、風險導向及敏捷開發等三階段,探討在境外開發的環境下,哪一類型的開發方法能夠擁有較好的績效表現,並能減緩工作分離的負面影響,其中軟體開發方法光譜與績效表現呈現曲線關係,工作分離負面影響敏捷開發端之績效表現,需求變動則負面影響規劃導向端績效表現,結論將從工作分離與需求變動程度觀點,分別探討不同情況下所應採取的專案執行方式。
Affected by globalization, software development activities have transferred to developing country. On the other hand, driven by turbulent business environments, software development methods have become more flexible like agile method. However, work dispersion derived from offshore software development has negative impact on performance. Besides, offshore environments have conflict with agile method in some aspect. There is a need to know the fit of between development methods and offshore modes. This research view development methods as a continuous spectrum, consisting of plan-driven, risk-driven and agile methods, and will probe which part of the spectrum perform better in offshore context and can alleviate the negative work dispersion effect on performance. The result shows that software development spectrum and offshore software development performance have curvilinear relationship. Work dispersion has negative impact on agile method, while requirements change has negative impact on plan-driven part. We’ll conclude from work dispersion and requirements change perspective, discussing how should practitioners conduct offshore project in different situations respectively.參考文獻 中文部分1. 吳仁和 (2010),物件導向系統分析與設計-結合MDA與UML:智勝。2. 吳仁和、林信惠 (2007). 系統分析與設計 理論與實務應用:智勝文化。3. 李德治、童慧玲 (2009). 多變量分析:雙葉書廊。4. 林震岩 (2007),多變量分析:SPSS的操作與應用:智勝文化。5. 邱皓政 (2008a),量化研究法(一) 研究設計與資料處理:雙葉書廊。6. 邱皓政 (2008b),量化研究法(二) 統計原理與分析技術:雙葉書廊。7. 張芳全 (2008),問卷就是要這樣編:心理。8. 張紹勳 (2008),研究方法:滄海書局。9. 梁定澎 (1997),資訊管理研究方法總論,資訊管理學報.資訊管理實證研究方法研討會特刊,4(1),1-7。10. 許金田、胡秀華、劉勇呈、彭文彥 (2009),倫理價值觀組合模式與員工倫理行為傾向支關聯性研究─員工忠誠度的交互作用. 管理評論, 28(3) 。11. 榮泰生 (2005),SPSS與研究方法:五南。12. 榮泰生 (2007), Amos與研究方法:五南。13. 鄭炳強 (2007),軟體工程 從實務出發:智勝文化。英文部分1. Ågerfalk, P. J., & Fitzgerald, B. (2006). Flexible And Distributed Software Processes: Ole Petunias In New Bowls? Communications of the ACM, 49(10), 27-34.2. Ancona, D., & Caldwell., D. (1992). 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Sarker, S., Munson, C. L., & Chakraborty, S. (2009). Assessing the relative contribution of the facets of agility to distributed systems development success: an Analytic Hierarchy Process approach. European Journal of Information Systems, 18(4), 285-299.62. Schmitt, N. W., & Klimoski, R. J. (1991). Research Methods in Human Resource Management: South-Western, Cincinnati, OH.63. W.Royce, W. (1970). Managing The Development Of Large Software Systems. Paper presented at the IEEE WESCON.64. Yadav, V., Adya, M., Sridhar, V., & Nath, D. (2007). Investigating an agile-rigid approach in globally distributed requirements analysis. Paper presented at the 11th Pacific-Asia Conference on Information Systems (PACIS), Auckland, New Zealand.65. Yadav, V., Adya, M., Sridhar, V., & Nath, D. (2009). Flexible Global Software Development (GSD): Antecedents of Success in Requirements Analysis. Journal of Global Information Management, 17(1), 1-31. 描述 碩士
國立政治大學
資訊管理研究所
97356011
98資料來源 http://thesis.lib.nccu.edu.tw/record/#G0973560111 資料類型 thesis dc.contributor.advisor 林我聰 zh_TW dc.contributor.advisor Lin, Woo Tsong en_US dc.contributor.author (Authors) 黃釗熠 zh_TW dc.contributor.author (Authors) Huang, Chaoyi en_US dc.creator (作者) 黃釗熠 zh_TW dc.creator (作者) Huang, Chaoyi en_US dc.date (日期) 2009 en_US dc.date.accessioned 4-Sep-2013 17:01:19 (UTC+8) - dc.date.available 4-Sep-2013 17:01:19 (UTC+8) - dc.date.issued (上傳時間) 4-Sep-2013 17:01:19 (UTC+8) - dc.identifier (Other Identifiers) G0973560111 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/60227 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 資訊管理研究所 zh_TW dc.description (描述) 97356011 zh_TW dc.description (描述) 98 zh_TW dc.description.abstract (摘要) 全球化使得軟體開發活動轉移至新興或開發中國家,快速變動的商業環境則趨使軟體開發朝向敏捷開發演進,然而軟體境外開發產生工作分離現象,負面影響軟體開發績效,此外敏捷開發法與境外開發環境存在衝突,本研究將軟體開發方法視為一連續漸變的光譜,包含規劃導向、風險導向及敏捷開發等三階段,探討在境外開發的環境下,哪一類型的開發方法能夠擁有較好的績效表現,並能減緩工作分離的負面影響,其中軟體開發方法光譜與績效表現呈現曲線關係,工作分離負面影響敏捷開發端之績效表現,需求變動則負面影響規劃導向端績效表現,結論將從工作分離與需求變動程度觀點,分別探討不同情況下所應採取的專案執行方式。 zh_TW dc.description.abstract (摘要) Affected by globalization, software development activities have transferred to developing country. On the other hand, driven by turbulent business environments, software development methods have become more flexible like agile method. However, work dispersion derived from offshore software development has negative impact on performance. Besides, offshore environments have conflict with agile method in some aspect. There is a need to know the fit of between development methods and offshore modes. This research view development methods as a continuous spectrum, consisting of plan-driven, risk-driven and agile methods, and will probe which part of the spectrum perform better in offshore context and can alleviate the negative work dispersion effect on performance. The result shows that software development spectrum and offshore software development performance have curvilinear relationship. Work dispersion has negative impact on agile method, while requirements change has negative impact on plan-driven part. We’ll conclude from work dispersion and requirements change perspective, discussing how should practitioners conduct offshore project in different situations respectively. en_US dc.description.tableofcontents 中文摘要 IAbstract II誌謝 III目錄 IV圖索引 VII表索引 VIII第一章 緒論 11.1 研究背景 11.2 研究動機 21.3 研究目的 31.4 研究方法及研究範圍 31.5 論文架構 4第二章 文獻探討 62.1 軟體開發全球化 62.1.1 軟體全球開發 62.1.2 優勢 92.1.3 距離的挑戰 102.2 軟體開發流程演進 142.2.1 演進的驅動力量 142.2.2 線型流程 152.2.3 系統開發生命週期法 152.2.4 多循環流程 162.2.5 Rational統一流程模式 172.2.6 敏捷開發方法 182.2.7 極限編程 222.3 敏捷開發方法與軟體全球開發環境的衝突 242.4 軟體開發方法光譜概念 272.5 小結 30第三章 研究方法 323.1 研究步驟 323.2 研究架構與變項定義 343.2.1 軟體開發方法 353.2.2 軟體境外開發績效表現 383.2.3 工作分離程度 413.2.4 需求變動程度 413.2.5 干擾變項 413.3 研究假說 433.4 問卷設計 463.4.1 其他觀測變項 503.5 資料蒐集方式 503.6 統計分析方法 513.6.1 線性迴歸與曲線迴歸 523.6.2 干擾變項之檢驗 533.6.3 資料分析與假說檢定步驟 543.7 前測問卷分析 553.7.1 軟體開發方法構面信效度分析 563.7.2 需求變動構面信效度分析 583.7.3 軟體境外開發績效表現構面信效度分析 593.7.4 前測分析總結 61第四章 實證結果與討論 624.1 樣本結構分析 624.2 問卷信效度檢測與基本敘述統計 634.2.1 軟體開發方法構面信效度分析 634.2.2 需求變動構面信效度分析 654.2.3 軟體境外開發績效表現構面信效度分析 664.2.4 信效度分析總結 684.2.5 各構面與題項之基本敘述統計 694.3 線性偏離檢驗與曲線迴歸分析 724.4 多元階層迴歸分析 774.4.1 規劃導向端多元階層迴歸分析 794.4.2 敏捷開發端多元階層迴歸分析 814.5 共變模式混合迴歸分析 824.5.1 規劃導向端共變模式混合迴歸分析 834.5.2 敏捷開發端共變模式混合迴歸分析 844.6 資料分析結果討論 864.6.1 交互作用未能成立之討論 87第五章 結論與建議 895.1 管理意涵 895.2 結論 935.3 研究貢獻 955.4 研究限制與未來研究建議 96參考文獻 97附錄A 軟體境外開發研究問卷(正體中文) 102附錄B 軟體境外開發研究問卷(英文) 104附錄C 軟體境外開發研究問卷(簡體中文) 107 zh_TW dc.format.extent 1250823 bytes - dc.format.mimetype application/pdf - dc.language.iso en_US - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0973560111 en_US dc.subject (關鍵詞) 軟體境外開發 zh_TW dc.subject (關鍵詞) 需求變動 zh_TW dc.subject (關鍵詞) 工作分離 zh_TW dc.subject (關鍵詞) 敏捷開發方法 zh_TW dc.subject (關鍵詞) offshore software development en_US dc.subject (關鍵詞) work dispersion en_US dc.subject (關鍵詞) requirements change en_US dc.subject (關鍵詞) agile development method en_US dc.title (題名) 從工作分離及需求變動觀點考量不同開發方法之軟體境外開發績效表現 zh_TW dc.title (題名) Considering development methods on offshore software development performance: from work dispersion and requirements change perspective en_US dc.type (資料類型) thesis en dc.relation.reference (參考文獻) 中文部分1. 吳仁和 (2010),物件導向系統分析與設計-結合MDA與UML:智勝。2. 吳仁和、林信惠 (2007). 系統分析與設計 理論與實務應用:智勝文化。3. 李德治、童慧玲 (2009). 多變量分析:雙葉書廊。4. 林震岩 (2007),多變量分析:SPSS的操作與應用:智勝文化。5. 邱皓政 (2008a),量化研究法(一) 研究設計與資料處理:雙葉書廊。6. 邱皓政 (2008b),量化研究法(二) 統計原理與分析技術:雙葉書廊。7. 張芳全 (2008),問卷就是要這樣編:心理。8. 張紹勳 (2008),研究方法:滄海書局。9. 梁定澎 (1997),資訊管理研究方法總論,資訊管理學報.資訊管理實證研究方法研討會特刊,4(1),1-7。10. 許金田、胡秀華、劉勇呈、彭文彥 (2009),倫理價值觀組合模式與員工倫理行為傾向支關聯性研究─員工忠誠度的交互作用. 管理評論, 28(3) 。11. 榮泰生 (2005),SPSS與研究方法:五南。12. 榮泰生 (2007), Amos與研究方法:五南。13. 鄭炳強 (2007),軟體工程 從實務出發:智勝文化。英文部分1. 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